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Experience Level
Mid to Senior
Qualifications
What We’re Looking ForA minimum of 8 years of experience in designing, building, shipping, and maintaining backend distributed systems. Proficiency in programming languages such as Python, Golang, Java, or C++. Hands-on experience with containerization technologies like Docker and cloud platforms such as AWS, GCP, or Azure. Familiarity with operating open source technologies like Kafka, Elasticsearch, Opensearch, Istio, Vector DB, etc. at scale. A strong desire to thrive in a fast-paced startup environment with a high level of ownership. Proven experience in performance optimization, scalability challenges, latency reduction, and monitoring solutions. A Bachelor's degree in Computer Science or a related field. A high level of curiosity and eagerness to learn beyond your immediate discipline.
About the job
Your Role at Moveworks
Develop and enhance core infrastructure services and microservices that support our machine learning, frontend, and platform teams.
Implement critical functionalities such as distributed configuration management, rate limiting, feature flagging, A/B testing, and traffic capture and replay.
Optimize the performance, scalability, and observability of Moveworks cloud infrastructure.
Consistently deliver time-sensitive projects in collaboration with other engineering teams.
Take full ownership of features from inception to deployment while actively influencing the infrastructure roadmap.
Engage in a highly collaborative, in-person role, working across various teams including Core and ML engineering.
About Moveworks
Moveworks is at the forefront of transforming customer support using cutting-edge AI technology. Our mission is to automate 90% of IT support requests, empowering organizations to focus on their core objectives while providing exceptional service to their users.
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At Coupang, we are dedicated to delivering an exceptional experience for our customers. Our goal is to elicit the reaction, "How did we ever live without Coupang?" With a relentless passion for simplifying shopping, dining, and living, we are transforming the multi-billion-dollar e-commerce landscape from the ground up. We have rapidly emerged as one of the leading e-commerce companies in South Korea, known for our reliability and innovation. We embody the best of both worlds — a startup-like atmosphere paired with the resources of a global public enterprise. This unique combination propels our growth and accelerates the launch of new services, maintaining the swift pace we established at our inception. Our team is filled with entrepreneurial spirits eager to initiate new projects and innovations. At Coupang, you will witness personal, team, and company growth each day. Our mission to revolutionize commerce is genuine. We continuously push the limits of what is achievable, tackling challenges and dismantling traditional trade-offs. Join Coupang and contribute to creating an extraordinary experience in today’s fast-paced, technologically advanced, and interconnected world. Role Overview As a Senior Staff Software Engineer in the ML Infrastructure team for Search & Discovery, you will be tasked with designing and implementing robust and efficient software solutions that manage vast amounts of structured and unstructured data necessary for training complex machine learning models and serving them effectively online. The Search & Discovery team is pivotal in optimizing our customers' navigation experience and driving sustained growth. Each week, over 20 million customers utilize search on our app or coupang.com, with more than a third making purchases. A significant portion of Coupang's sales is directly linked to search and recommendation features, with many business strategies and growth initiatives being influenced by ranking and recommendation algorithms. This position offers a chance to develop scalable offline and online machine learning platforms to support ranking, recommendation, and business decision-making. You will work with billions of user interaction records and petabytes of raw log files, converting them into actionable data formats for engineers and scientists. Additionally, you will be responsible for delivering complex machine learning models in real-time, facilitating millions of Coupang customers in discovering and searching for products. If you are passionate about big data engineering, scalable serving systems, and making a tangible business impact, this role is an excellent fit for you.
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About NewsBreakEstablished in 2015, NewsBreak is a pioneering Content Intelligence platform redefining the content economy. With a robust user base of over 40 million monthly active users, our flagship platform delivers tailored local news and information, powered by cutting-edge AI, recommendation systems, and advanced adtech.Acknowledged by Fast Company as #32 among the Top Workplaces for Innovators, we proudly hold Great Place to Work® certification and foster a vibrant team of technologists, product innovators, and business leaders dedicated to addressing significant challenges at scale.Achieving unicorn status in 2021, we remain steadfast in our commitment to high growth, seeking the ideal team to realize our mission: to establish the foundational infrastructure for content intelligence.If you’re driven to dream big, innovate rapidly, and make a meaningful impact, we want to hear from you! For more details, visit www.newsbreak.com/aboutAbout the Role:We are seeking a Machine Learning Infrastructure Engineer to join us in building the pivotal infrastructure that trains, serves, and monitors the models behind our Ads and Recommendations products. You will be part of a small, high-responsibility team that implements platform enhancements end-to-end—collaborating with product and data teams to minimize latency and costs while expediting the transition from concept to safely launched model.Your role will encompass the entire ML lifecycle: enhancing training efficiency and reliability, optimizing model serving performance, and fortifying our feature/embedding platform to ensure models remain current and consistent across offline and online applications. We are looking for someone who takes genuine ownership, completes tasks, and elevates the standards for stability and developer experience.Why This Role:Scope & Impact: Join a small team with a significant influence—your contributions will directly impact production.Ownership: Manage everything from design to rollout and post-launch insights; enjoy real autonomy with support.Growth: Gain visibility across the stack and a clear pathway to lead projects and mentor others.Pragmatic Culture: We prioritize outcomes over jargon, valuing clear thinking and follow-through.
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About the RoleMoveworks is seeking experienced Senior and Staff Engineers to enhance our Generative AI Search Platform. Join our dedicated team as we innovate on search-based question answering systems by integrating traditional machine learning methods with the latest advancements in generative AI technologies. Our goal is to construct conversational search systems that deliver immediate responses to enterprise user inquiries.As part of the Search Platform team, you will lead efforts to refine our search capabilities, collaborating closely with ranking, product, design, infrastructure, and data science teams. Together, we aim to elevate our agentic search products to new heights of performance and enterprise readiness.At Moveworks, we value a fast-paced, problem-solving culture that prioritizes providing exceptional value to our customers. Your role will involve working with diverse teams to identify, define, and implement elegant solutions that meet user needs.Design robust abstractions to empower ranking and product teams to effectively contribute to the codebase.Develop algorithmic frameworks for various conversational search applications, including multi-turn, multi-hop question answering systems.Lead the evolution of our search platform by integrating new LLM-enabled generative AI features, ensuring scalability, quality, security, and privacy.Create systematic evaluation metrics and methodologies for our search models, utilizing LLMs to solve unique enterprise challenges.As a technical leader, foster a high-performing, inclusive team environment while mentoring engineers at various levels.Contribute to our hiring processes and help grow our engineering team.
As a pivotal leader of a dynamic team of search relevance engineers, your primary mission will be to assess and enhance the ranking and relevance of our AI-driven enterprise search applications. These applications harness the power of large language models (LLMs), necessitating your expertise in evaluating and optimizing RAG-based objectives such as summarization, groundedness of responses, and citation accuracy and completeness. You will steer the team through the comprehensive development of machine learning models, encompassing data synthesis, feature engineering, experiment design, evaluation, and more. Your team's work will be fundamental in refining our search relevance systematically as we expand to new clients, diverse data types, and unique use-cases, ultimately ensuring the ranking quality across all our enterprise search products. Your team’s commitment to search quality is vital to the success of the company’s search product lines, with performance gauged by its enabling capabilities. You will empower your team members by facilitating rapid iterations on model enhancements, enabling them to refine ML metrics while understanding performance trade-offs and generalizability. You will oversee the team’s technical direction, manage project timelines, and ensure the resilience, efficiency, and innovation of our machine learning-based search systems. Collaboration with search infrastructure and platform engineers, as well as partnerships with product, design, and customer success teams, will be essential in achieving our business objectives.
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As the Engineering Manager for the Machine Learning Infrastructure team, you will lead the charge in developing a state-of-the-art platform that underpins Moveworks' conversational AI capabilities. This pivotal role is essential for the long-term scalability of our flagship AI product and the overall success of the company.Your primary responsibility will be to oversee a team of skilled engineers dedicated to constructing, optimizing, and expanding the comprehensive systems that facilitate the entire ML/LLM lifecycle. This encompasses our infrastructure for distributed training and inference, model evaluation frameworks, and LLM latency optimization. You will shape the technical direction of the team, harmonizing the operational requirements of our core ML infrastructure with innovative research to create the next generation of LLMs utilizing advanced generative AI.The frameworks your team creates will form the backbone for all ML models deployed in production, serving hundreds of millions of enterprise employees. Your efforts will significantly influence the evolution of the Moveworks Enterprise Copilot platform and the trajectory of AI-driven employee services.
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Coupang stands out as a leading e-commerce company in South Korea, recognized for its commitment to customer satisfaction. The organization blends the agility of a startup with the scale and resources of a global public company. Teams here move quickly, launching new services and products while supporting growth at both the individual and company level. Role overview The Staff AI Engineer - Search & Discovery leads the design and development of applications centered on Generative AI and Large Language Models (LLMs). This position shapes how Coupang builds AI-native systems that enhance both customer and operational experiences. The work involves managing the complete lifecycle of large-scale, unconventional applications and adapting them to meet evolving user needs. What you will do Lead the design and development of AI-driven applications, focusing on Generative AI and LLMs Drive projects that build AI-native systems for search and discovery Oversee the lifecycle of high-scale, non-traditional applications Collaborate with teams to deliver solutions that address changing user needs Requirements Experience leading projects based on Generative AI and Large Language Models Background in building and scaling AI-native systems Ability to manage complex application lifecycles from design through deployment Interest in advancing commerce through technology This position is based in Mountain View, USA.
Moveworks seeks a Senior Machine Learning Engineer to advance the GAI search relevance system. This position is based in Mountain View and centers on improving how users find information on the platform. Key Responsibilities Partner with fellow engineers to design and implement solutions that raise the quality of search results. Work on projects aimed at making the user experience smoother and supporting operational goals. Collaboration and Influence This role involves working alongside engineers who prioritize careful problem-solving and practical improvements. The work directly shapes how users engage with Moveworks’ technology.
Apr 22, 2026
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