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Staff Software Engineer, Patient Experience

Pomelo CareRemote (SF or NY hybrid optional)
Hybrid Full-time $220K/yr - $260K/yr

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Experience Level

Mid to Senior

Qualifications

In this pivotal role, you will be the technical leader for patient interactions with Pomelo, guiding them from enrollment through their entire care journey. Your responsibilities will include:Setting the technical vision for our mobile development strategy and patient-facing applications, shaping the experiences of tens of thousands of patients. Rapidly prototyping and deploying features in our mobile and web patient applications in collaboration with design and product teams, utilizing AI tools to enhance engagement and retention. Defining product strategies to support and retain patients during their critical first month with Pomelo, when the potential for impactful outcomes is at its peak. Engaging directly with patients and working alongside product, design, and clinical teams to translate genuine needs into functional features.

About the job

About Us

Pomelo Care is a pioneering force in evidence-based healthcare tailored for women and children. We provide individualized, top-tier clinical interventions across various stages of care—from reproductive health and pregnancy to pediatric care and hormonal health management during perimenopause and menopause. Our model ensures 24/7 multispecialty care that addresses the critical medical, behavioral, and social factors influencing health outcomes. We collaborate with payers, employers, and providers to broaden access to quality healthcare across the nation.

Our engineering team powers our virtual care platform by developing AI-driven solutions that revolutionize care delivery, creating outstanding experiences for both patients and clinicians. If you are enthusiastic about leveraging technology to make a meaningful impact, we would love to connect with you.

As a remote-first organization, we maintain vibrant offices in New York City and San Francisco, where our New York office fosters a strong in-person culture, while our San Francisco office is available for collaborative work.

About Pomelo Care

Pomelo Care is at the forefront of providing specialized healthcare services designed for women and children, leveraging innovative technology to ensure quality care that meets the diverse needs of our patients. Our commitment to evidence-based practices enables us to deliver personalized interventions that significantly improve health outcomes.

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