About the job
POS-29684
Location: Ontario, Canada - Remote, Flexible, or Office
Join HubSpot’s Innovative Design Team
At HubSpot, we are on a mission to accelerate our growth by leveraging AI to transform how we support our customers and empower our Go-to-Market (GTM) teams. The Flywheel Product Line is at the forefront of this initiative, focusing on three key areas:
- AI Concierge Development: We're creating an AI-powered concierge that enhances the customer journey by autonomously addressing support issues, uncovering goals, and maximizing the value customers derive from HubSpot. This involves sophisticated design challenges across various modalities, including chat, voice, and AI-generated video.
- AI-First Tools for GTM Teams: We're revolutionizing the efficiency of our support, sales, and customer success teams by streamlining administrative tasks and empowering managers with advanced coaching capabilities. These enhancements are designed to significantly boost revenue and optimize performance.
- Partner Ecosystem Experiences: We are dedicated to enhancing the experiences of our global partner network, which generates over $1B in revenue annually. By developing tailored AI solutions and unique tools, we aim to help our partners thrive and contribute to HubSpot's ongoing success.
As a Senior Product Designer, you will not be confined to one team or feature. Instead, you'll have the opportunity to influence the product line direction across diverse domains. Your work will span 3-12 months ahead of delivery, engaging in exploratory design, prototyping innovative concepts, and crafting narratives that will shape decision-making across R&D and GTM teams.
This role is centered around strategic vision and impactful influence, pushing the boundaries of applied AI to define the future for a company valued over $30 billion.
Why Choose Flywheel?
Join us for a transformative career opportunity where you can:

