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Staff Product Designer, Go-to-Market AI (Ontario)

HubSpotRemote - Ontario, Canada
Remote Full-time

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Qualifications

Proven experience in product design, preferably within a SaaS environment. Strong portfolio showcasing innovative design solutions and a deep understanding of user experience principles. Expertise in working with cross-functional teams, demonstrating excellent collaboration and communication skills. Ability to think strategically and align design initiatives with business goals. Experience with AI-driven products or solutions is highly desirable. A passion for problem-solving and a desire to push the boundaries of design and technology.

About the job

POS-29684


Location: Ontario, Canada - Remote, Flexible, or Office

Join HubSpot’s Innovative Design Team

At HubSpot, we are on a mission to accelerate our growth by leveraging AI to transform how we support our customers and empower our Go-to-Market (GTM) teams. The Flywheel Product Line is at the forefront of this initiative, focusing on three key areas:

  • AI Concierge Development: We're creating an AI-powered concierge that enhances the customer journey by autonomously addressing support issues, uncovering goals, and maximizing the value customers derive from HubSpot. This involves sophisticated design challenges across various modalities, including chat, voice, and AI-generated video.
  • AI-First Tools for GTM Teams: We're revolutionizing the efficiency of our support, sales, and customer success teams by streamlining administrative tasks and empowering managers with advanced coaching capabilities. These enhancements are designed to significantly boost revenue and optimize performance.
  • Partner Ecosystem Experiences: We are dedicated to enhancing the experiences of our global partner network, which generates over $1B in revenue annually. By developing tailored AI solutions and unique tools, we aim to help our partners thrive and contribute to HubSpot's ongoing success.

As a Senior Product Designer, you will not be confined to one team or feature. Instead, you'll have the opportunity to influence the product line direction across diverse domains. Your work will span 3-12 months ahead of delivery, engaging in exploratory design, prototyping innovative concepts, and crafting narratives that will shape decision-making across R&D and GTM teams.

This role is centered around strategic vision and impactful influence, pushing the boundaries of applied AI to define the future for a company valued over $30 billion.

Why Choose Flywheel?

Join us for a transformative career opportunity where you can:

About HubSpot

HubSpot is a leading growth platform that empowers businesses to grow better through powerful software, unparalleled support, and a vibrant community. With a commitment to innovation and excellence, we are dedicated to transforming the way organizations engage with their customers and achieve success.

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