About the role
As a Staff Full Stack Software Engineer on the Churn and International Growth team at Dropbox, you'll play a critical role in spearheading large-scale initiatives aimed at enhancing reliability and performance, with a special emphasis on executing innovative projects in emerging international markets. Your contributions will be pivotal in our transition towards AI-driven products, as you help to establish a modern technological framework for rapid prototyping and reliable deployment. You'll be entrusted with setting the technical direction, leading full-stack development efforts, and crafting a cohesive architecture for cancellation and internationalization processes.
In this collaborative role, you'll partner closely with leaders in product management, data science, design, and engineering across the organization to build software solutions that deliver substantial value for both customers and the business. You will oversee a high-impact portfolio that focuses on reducing customer churn and accelerating global growth, including the development of our Churn Prevention Engine and various optimizations related to early churn, downsell, and cancellation.

