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Experience Level
Mid to Senior
Qualifications
Your QualificationsWe seek passionate builders who embody entrepreneurial spirit and are eager to make a significant impact. You possess strong expertise in data science and critical thinking, driven by our mission and operating principles. Your ability to act quickly, approach problems with curiosity, and make sound decisions is essential. You are collaborative and humble, transforming innovative ideas into tangible products, and you have a knack for using AI to enhance efficiency and resolve challenges. Here, you'll tackle complex, high-impact issues alongside exceptional teammates while advancing your career in the evolving landscape of global banking. If this resonates with you, let's innovate together.
About the job
Join Airwallex as a Staff Data Scientist
At Airwallex, we are revolutionizing the way global businesses manage their payments and finances. Our innovative platform empowers over 200,000 businesses worldwide, including esteemed names like Brex, Rippling, Navan, Qantas, and SHEIN, offering fully integrated solutions for business accounts, payments, spend management, treasury, and embedded finance.
Founded in Melbourne, our talented team of over 2,000 professionals operates across 26 offices globally. With a valuation of US$8 billion and backing from top-tier investors like T. Rowe Price, Visa, and Mastercard, we are at the forefront of creating the financial platform of the future. If you're ready to embark on an extraordinary journey in your career, we invite you to join us.
About Airwallex
Airwallex is a leading unified payments and financial platform empowering global businesses to manage their financial operations seamlessly. With cutting-edge technology and a commitment to innovation, we provide businesses with the tools necessary to thrive in a competitive landscape.
Full-time|$220K/yr - $260K/yr|On-site|San Francisco
About UsPomelo Care is the premier provider of evidence-based healthcare solutions tailored for women and children. Our mission is to offer personalized, high-quality clinical interventions ranging from reproductive and pregnancy care to pediatrics, hormonal health, and long-term preventive measures. We ensure 24/7 multispecialty care that addresses the medical, behavioral, and social factors affecting health outcomes for moms and babies. Collaborating with payers, employers, and healthcare providers, we strive to enhance access to quality healthcare across the board.Role OverviewYour Mission: Develop groundbreaking, data-driven products that enhance patient engagement and retention, ultimately improving the health and well-being of mothers and infants.We are seeking a skilled Staff Data Scientist to lead our data strategy within the Growth and Patient Experience team. This role focuses on two main objectives: optimizing our patient enrollment strategies and creating innovative products that maintain patient engagement throughout their care journey. In this capacity, you will:Master patient behaviors, engagement trends, and retention factors, guiding the team’s data science roadmap and influencing Pomelo’s patient experience strategy.Collaborate extensively with the Marketing team to design and refine a multi-channel enrollment strategy, including building attribution models, analyzing conversion rates, and optimizing resource allocation for patient enrollment.Establish and refine key performance metrics that reflect the health of the business, such as enrollment and retention rates, and share insights with Pomelo’s executive leadership.Conduct exploratory analyses to inform the design of features focused on enrollment and engagement, including categorization of conversation topics and segmentation of patient journeys.Create robust data pipelines and analytics frameworks that integrate external data with marketing and product usage data, providing a comprehensive view of the patient experience.Lead the A/B testing efforts across marketing and product initiatives to accurately evaluate their impact.Work closely with Product, Clinical, and Engineering teams to convert patient insights into actionable product enhancements and new feature developments.
Join Airwallex as a Staff Data ScientistAt Airwallex, we are revolutionizing the way global businesses manage their payments and finances. Our innovative platform empowers over 200,000 businesses worldwide, including esteemed names like Brex, Rippling, Navan, Qantas, and SHEIN, offering fully integrated solutions for business accounts, payments, spend management, treasury, and embedded finance.Founded in Melbourne, our talented team of over 2,000 professionals operates across 26 offices globally. With a valuation of US$8 billion and backing from top-tier investors like T. Rowe Price, Visa, and Mastercard, we are at the forefront of creating the financial platform of the future. If you're ready to embark on an extraordinary journey in your career, we invite you to join us.
Full-time|$219.7K/yr - $323K/yr|On-site|San Francisco, CA; Seattle, WA; New York, NY
Join our dynamic Analytics team at DoorDash, where we are seeking an innovative Senior Lead Data Scientist to spearhead the exploration and interpretation of complex data sets. This pivotal role will help shape our global platform expansion strategies, driving informed decisions across all facets of our organization.About the TeamThe Analytics team is dedicated to leveraging advanced analytical methodologies to inform strategic initiatives and operational decisions. As a Senior Lead Data Scientist, you will play a crucial role in transforming insights into actionable strategies that contribute to DoorDash’s success.About the RoleIn this role, you will delve into intricate data analyses to tackle significant business challenges, devise and implement experiments based on your findings, and collaborate with cross-functional teams to enact meaningful operational changes. Your expertise will be crucial in enhancing our marketplace efficiencies, optimizing customer acquisition, and addressing fraud prevention among other exciting challenges.If you thrive on identifying patterns in data chaos, possess a passion for building impactful market strategies from the ground up, and have a proven track record of employing analytics to drive revenue and operational growth, we want to hear from you!Your ImpactLead and mentor a team of Data Scientists in uncovering vital business insights while also contributing as an individual expert.Shape the Product and Operations roadmap with data-driven recommendations.Engage with senior leadership to present your team's findings and address complex business challenges.Establish measurement strategies for your area, defining key performance indicators and best practices in experimental design and statistical analysis.Craft a strategic learning roadmap informed by data insights, key questions, and hypotheses.QualificationsA Master’s or Ph.D. in Mathematics, Physics, Statistics, Economics, Computer Science, or a related field.8+ years of experience in Data Science, with a focus on product analytics and operational strategies.Proficiency in statistical tools and programming languages such as Python, R, or SQL.Strong analytical mindset with a demonstrated ability to solve complex problems using data.Excellent communication skills with the ability to convey complex findings to non-technical stakeholders.
About AirwallexAirwallex stands as the premier unified payments and financial platform for global enterprises. With our cutting-edge combination of proprietary infrastructure and innovative software, we empower over 200,000 businesses worldwide—including industry leaders like Brex, Rippling, Navan, Qantas, SHEIN, and many others—to manage everything from business accounts and payments to spend management and treasury solutions, all while facilitating embedded finance on a global scale.Founded in Melbourne, we are proud to have a dynamic team of over 2,000 talented and innovative professionals in technology, spread across 26 offices globally. With a valuation of $8 billion and support from top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of constructing the future of global payments and financial services. If you are prepared to embark on the most ambitious journey of your career, we invite you to join us.
About AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. Our unique blend of proprietary infrastructure and advanced software empowers over 200,000 businesses across the globe, including notable names such as Brex, Rippling, Navan, Qantas, and SHEIN. We offer fully integrated solutions for managing everything from business accounts and payments to spend management, treasury services, and embedded finance on a global scale.Founded in Melbourne with a dynamic workforce of over 2,000 innovative professionals across 26 global offices, Airwallex is valued at $8 billion. We are backed by leading investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, positioning us at the forefront of creating the future of global payments and financial services. If you are ready to embark on the most ambitious journey of your career, we invite you to join us.Attributes We ValueWe seek builders with an entrepreneurial spirit who aspire for real impact, accelerated growth, and genuine ownership. You bring deep expertise and analytical thinking, driven by our mission and operating principles. You thrive in a fast-paced environment, demonstrating curiosity and making decisions based on foundational principles while balancing speed with thoroughness.With a humble and collaborative approach, you transform innovative ideas into tangible products and ensure projects are completed from start to finish. Leveraging AI, you work efficiently and solve problems quickly. Here, you will tackle complex, high-impact challenges alongside exceptional teammates and advance your career as we redefine the future of global banking. If this resonates with you, let's innovate together.Growth Data Science TeamThe Growth Data Science team is at the heart of Airwallex’s growth strategy, leveraging data and AI to create a sustainable competitive edge. We design and implement advanced solutions encompassing predictive modeling, personalization, LLM-powered systems, incentive optimization, and causal inference to drive significant growth throughout the customer journey.Discover more about our data science team in this blog.The RoleWe are on the lookout for a Senior Data Scientist to collaborate closely with our Growth and Marketing teams. Your role will involve designing, deploying, and refining impactful data science initiatives that drive our growth objectives.
Join Hilbert, a pioneering data science-first growth engine that empowers B2C teams with predictive insights into user behavior, revenue drivers, and strategies for sustainable growth. Our innovative platform transforms lengthy decision cycles into actionable insights within minutes.From Fortune 10 corporations to cherished brands such as FreshDirect, Blank Street, and Levain Bakery, teams leverage Hilbert for their growth strategies. We're also collaborating with leading AI organizations to push the boundaries of data science.We are in search of a Lead Data Scientist who possesses a systems thinking approach, deeply understands B2C business challenges, and is capable of developing the models and analyses that drive tangible growth outcomes for major consumer companies — all with the passion and urgency akin to that of a founder.This role transcends the traditional boundaries of data science; you will oversee the entire data science function — from defining problems to model development and measuring business impact — all while working with enterprise clients where feedback loops are rapid and outcomes are critical. If you can articulate the significance of a recommender system to a retailer's profit and loss statement, design adaptable machine learning solutions for various customers, and communicate causal impacts clearly to executives, we want to connect with you.THE ROLEYou will collaborate closely with the founding team, as well as the engineering, product, and go-to-market teams to define, develop, and enhance the data science systems central to Hilbert's operations. Expect to be hands-on daily — building models, conducting analyses, and exploring data — while also establishing scientific direction, ensuring rigor, and expanding the team. Our focus is exclusively on B2C; the challenges we tackle — demand forecasting, customer lifecycle management, personalization, and activation — necessitate a deep understanding of these domains and the ability to translate business context into model architecture decisions. You will thrive in an environment characterized by high autonomy and ambiguity, where data can often be incomplete, messy, or limited.What you'll do:Build — hands-on, every dayDesign and construct machine learning models that drive essential product functionalities: recommendation engines, search relevance, customer segmentation, demand forecasting, and activation strategies.Create configurable, multi-tenant model architectures that can adjust to varying customer contexts, data availability, and business needs without the necessity for complete redevelopment.Develop effective models using available data — focusing on extracting insights from limited, noisy, or sparse datasets.
Join Our Team at RoxAt Rox, we are pioneering the AI-native revenue operating system designed specifically for modern go-to-market teams. Supported by influential investors such as Sequoia, GV, and General Catalyst, we are collaborating with dynamic enterprise teams to transform fragmented CRM workflows into intelligent, autonomous systems. Our platform seamlessly connects data across the GTM stack, employs AI agents that execute real tasks, and provides revenue leaders with a clear, unified understanding of the elements that drive success.As a nimble Series A startup, we are taking on one of the most established categories in software, and we are succeeding by merging deep technical expertise with an unwavering focus on practical value.About the Growth TeamThe Growth team at Rox is a critical function that operates at the intersection of Sales, Product, Marketing, and Data, dedicated to converting insights into action. This team is responsible for identifying areas of potential leverage, creating scalable growth systems, and executing strategies with speed and accuracy.Currently, our Growth Strategy team is actively engaged with five talented individuals driving pipeline growth, experimentation, and go-to-market execution. This role is designed to lead that team, elevate performance standards, and expand both strategic initiatives and team capabilities.About the RoleWe are looking for a Growth Strategy Lead who can not only lead by example but also build a strong team around them.In this role, you will take charge of a five-member Growth Strategy team, setting the strategic direction, mentoring team members, and ensuring that every initiative directly contributes to revenue growth. Collaborating closely with the Chief Growth Officer, you will act as a strategic partner in shaping priorities and scaling Rox's go-to-market efforts.This is an active leadership position. You will be hands-on in designing growth strategies, validating concepts, and stepping in as needed, while also establishing the systems, processes, and team dynamics required to maintain sustainable growth.If you thrive in a role that encompasses both strategic oversight and tactical execution, and you desire true ownership over your work, this position is tailored for you.Key ResponsibilitiesLead and oversee a team of five Growth Strategists, establishing clear objectives, priorities, and expectations.Collaborate directly with the Chief Growth Officer to develop and implement Rox’s growth strategy.Design, launch, and refine go-to-market initiatives focused on pipeline creation, activation, and expansion.Translate product features into actionable growth strategies and replicable playbooks.Work collaboratively across Sales, Product, Marketing, and Data to ensure execution alignment.
About AirwallexAirwallex stands as the premier unified payments and financial platform designed for global enterprises. Our unique blend of proprietary infrastructure and advanced software equips over 200,000 businesses worldwide—including renowned names such as Brex, Rippling, Navan, Qantas, and SHEIN—with seamlessly integrated solutions for managing everything from business accounts and payments to spend management and treasury functions, all on a vast global scale.Founded in Melbourne, we proudly employ over 2,000 of the brightest minds in technology, spread across 26 offices worldwide. With a valuation of US$8 billion and support from top-tier investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of shaping the future of the global payments and financial landscape. If you're eager to undertake the most ambitious work of your career, we invite you to join our dynamic team.Attributes We ValueWe seek innovators with a builder's mentality who aspire to create meaningful impact, accelerate their learning, and assume true ownership of their work. You will bring a wealth of relevant expertise, sharp analytical thinking, and a passion for our mission and operating principles. Your speed in decision-making is balanced by sound judgment and curiosity, allowing you to explore deeply and make choices based on foundational principles.You possess a humble, collaborative spirit; you can transform innovative ideas into tangible products and effectively execute projects from start to finish. By leveraging AI, you work smarter and expedite problem-solving processes. Here, you will face intricate, high-impact challenges alongside exceptional colleagues and advance your career as we reimagine the future of global banking. If this resonates with you, let's collaborate to shape what comes next.We are in search of an accomplished Staff Data Scientist to take the technical lead on our Growth Analytics team. In this role, you will collaborate with Growth, Sales, Marketing, and Product teams to uncover opportunities, refine strategies, and drive scalable growth through data analytics.What You'll DoAct as the technical collaborator with Growth, Marketing, Sales, and Data Science leaders to define and execute Airwallex’s growth strategy.Lead and mentor your team in employing diverse data science methodologies—root-cause analysis, statistical modeling, and experimentation—to highlight opportunities and foster product-led growth (acquisition, activation, retention, reactivation).Develop insight-driven approaches to enhance decision-making and inform strategy.
Join our dynamic team as a Lead Data Scientist at brisk-teaching, where you will spearhead innovative data-driven projects that empower learners and educators alike. In this pivotal role, you will leverage your expertise in statistical analysis, machine learning, and data visualization to derive actionable insights from complex datasets.
Remote|Remote|New York City, San Francisco, or Seattle preferred; remote candidates welcome
Join Grow Therapy as a Senior Data Scientist dedicated to enhancing user experiences and driving growth in mental healthcare. In this pivotal role, you will analyze user behavior to optimize onboarding and retention strategies, influence product development, and lead AI integration in therapy solutions. Collaborate with cross-functional teams to create predictive models and analytical frameworks that empower our mission to connect therapists and patients effectively.
Remote|Remote|New York City, San Francisco, or Seattle preferred; remote candidates welcome
At Grow Therapy, we're on a mission to revolutionize mental health care by bridging the gap between therapists and patients. As a Senior Data Scientist, you'll play a pivotal role in enhancing user engagement through data-driven insights. Your expertise will drive our understanding of user behavior, improve onboarding and retention processes, and influence product direction across our mobile and web platforms. You will also lead the development of predictive models to optimize marketing strategies and enhance the therapist-patient matching process, all while exploring innovative AI applications to enrich user experiences. Join us in shaping the future of mental health care.
Kraken is looking for a Product Manager for Growth Initiatives to help expand its cryptocurrency exchange platform in the United States. This role centers on broadening product offerings and boosting user engagement. Key responsibilities Collaborate with teams throughout Kraken to develop and launch new products Analyze market trends and user behavior to guide product direction Design and implement strategies to increase the user base and drive product adoption Ensure growth efforts support Kraken’s mission of making cryptocurrency accessible to more people Location This position is based in the United States.
Full-time|$124.1K/yr - $223.5K/yr|On-site|San Francisco, CA; Seattle, WA; New York, NY; Los Angeles, CA; Chicago, IL; Austin, TX; Washington D.C.
Join the dynamic Analytics team at DoorDash as a Data Scientist or Senior Data Scientist, where your expertise will directly influence strategic decisions and operational improvements. You will uncover valuable insights from vast datasets, transforming them into actionable recommendations that drive company-wide initiatives. Collaborate with diverse teams in areas like Consumer & Growth, Business Operations, and Customer Experience to elevate our analytics capabilities and impact our business in meaningful ways.
About UsAt Fieldguide, we are redefining trust in global commerce and capital markets by automating and enhancing the workflows of assurance and audit professionals, particularly in cybersecurity, privacy, and financial auditing. Our mission is simple: to create software that facilitates trust between businesses.Although we are headquartered in San Francisco, CA, we operate as a remote-first organization, empowering you to excel from anywhere. Our esteemed investors include Growth Equity at Goldman Sachs Alternatives, Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and others.We embrace diversity in all its forms, believing that varied backgrounds and experiences are crucial for shaping the future of audit and advisory practices. Our team culture is inclusive, driven, humble, and supportive, and we are intentional about creating a workplace that fosters team development and individual growth.As an early-stage startup, you’ll play a pivotal role in building the future of business trust. We simplify the lives of audit practitioners by streamlining up to 50% of their workload, promoting a healthier work-life balance. If you resonate with our values and share our enthusiasm for fostering a vibrant culture and innovative product, you’ll find your place at Fieldguide.About the RoleJoin our Data Science team as we utilize unique, proprietary datasets to develop Fieldguide Insights — an innovative product that provides unprecedented visibility into Audit and Advisory execution and performance. Collaborate closely with product, design, engineering, and customer teams to create analytics and data science models that reveal key performance indicators, pinpoint operational inefficiencies, and empower clients to make informed, data-driven decisions. This position is perfect for individuals who excel at tackling complex, ambiguous challenges and are eager to shape the future of intelligent workflows for Audit and Advisory firms.What You’ll DoAnalyze extensive volumes of structured and unstructured data to identify trends, patterns, and actionable insights.Establish and monitor key performance metrics to assess firm, team, and engagement outcomes using Fieldguide’s leading dataset.Design and develop customer-facing analytics features and dashboards that deliver tangible value by highlighting opportunities and supporting strategic decision-making.Construct and maintain scalable data infrastructure—ensuring reliability and efficiency in data handling.
Full-time|$174.5K/yr - $235K/yr|Remote|San Francisco or Remote
Join Check in Revolutionizing PayrollAt Check, we simplify the process of paying people. Our mission extends beyond just our business; we partner with our clients to transform payroll services together. As the pioneers of embedded payroll solutions, we are reshaping how payment systems function, enabling payroll businesses to flourish and succeed. Discover our journey | Listen in.Check is more than just API infrastructure; we are a platform for entrepreneurship and growth in the payroll sector.About Our TeamPayroll systems need transformation. If you're passionate about solving complex challenges, join our team at Check! Here, your creative problem-solving, critical thinking, and determination will drive meaningful change across the businesses we support. We view challenges not as obstacles but as avenues for collaboration and innovation, leveraging the unique strengths of each team member.We welcome you to take the initiative and redefine the payroll landscape. Together, we can simplify the convoluted, make impactful changes, and foster a brighter future for businesses of all sizes.Role OverviewCheck is seeking a Strategic Initiatives Lead who thrives on addressing our most critical and ambiguous challenges, transforming them into sustainable solutions.This role requires a keen ability to swiftly identify core issues, distilling complexity into actionable insights. We seek an individual who embraces creativity in problem-solving, leveraging an array of strategies including product modifications, engineering improvements, operational methodologies, AI-driven workflows, and innovative process designs.You will collaborate closely with our COO and engage across various departments to tackle challenges that do not align neatly with any one function. Your work will range from planning and forecasting within our operational teams to reimagining intricate workflows through an AI-centric perspective. Many of these challenges will have a technical component—requiring data analysis, the use of AI tools, and a solid understanding of the underlying data architecture.Our team's challenges are not accompanied by playbooks; they are real-world issues with significant implications, and your ingenuity will be crucial. This is a leadership position, but it is inherently hands-on, allowing you to manage projects from conception to execution: strategy, tactics, and outcomes—all under your purview.
Full-time|On-site|CA - San Francisco; WA - Seattle
Employee Applicant Privacy NoticeAbout Us:Join us in shaping a brighter financial future.At SoFi, we are transforming how individuals engage with personal finance, utilizing cutting-edge, mobile-first technology to empower our millions of members in achieving their financial goals. As a next-generation financial services provider and national bank, we are leading the way in a rapidly evolving industry. We take pride in our work, knowing it has a profound impact on people's lives, guided by our core values at every step. Invest in yourself, your career, and the financial landscape with us.We are seeking a talented Senior Data Scientist to make significant contributions to our Member Data Science team, focusing on propelling member growth through diverse initiatives. In this role, you will be crucial in establishing measurement frameworks and analytical systems that underpin our growth strategies from start to finish. Your responsibilities will include defining key performance indicators (KPIs), developing tracking systems, designing experiments, performing customer segmentation and price elasticity analyses, and enhancing member acquisition economics through predictive modeling.As a Senior Data Scientist in the Member Growth division, you will be responsible for defining and managing essential growth KPIs, constructing and maintaining reliable dashboards to monitor performance, and setting clear success metrics throughout the growth funnel. You will delve into analyses such as customer segmentation, funnel analysis, A/B testing, and trade-off assessments to pinpoint optimization levers for conversion, while becoming a subject matter expert in our member referral program. You will also develop models (e.g., propensity or uplift models) to guide targeting, prioritization, and investment decisions across growth initiatives. This role demands robust technical expertise (SQL, Python/R, Tableau, Statistics), a deep understanding of metrics, segmentation, experimentation, and excellent collaboration skills.This position is inherently cross-functional, requiring close collaboration with engineering, product management, lifecycle marketing, data science, design, operations, finance, and executive teams to set growth objectives, outline referral program strategies, prioritize features, share insights, and implement actionable solutions.
Role Overview adaption is hiring a Growth Lead in San Francisco. This role focuses on driving business growth and expanding market presence. The Growth Lead works closely with teams across the company to spot new opportunities, shape strategies, and put plans into action that support adaption’s goals. What You Will Do Work with colleagues from different departments to uncover growth opportunities Develop and refine strategies that strengthen adaption’s position in the market Implement solutions that support business expansion and innovation Contribute insights that help guide adaption’s direction and keep the company aligned with industry trends Location This position is based in San Francisco.
Full-time|$100K/yr - $170K/yr|Remote|San Francisco, CA
At Descript, we are on a mission to revolutionize the way audio and video content is created. Our innovative platform has earned the trust of renowned podcasters, influencers, and prestigious organizations like BBC, ESPN, HubSpot, Shopify, and The Washington Post. With $100M in funding from top investors, including the OpenAI Startup Fund, Andreessen Horowitz, Redpoint Ventures, and Spark Capital, we are poised for tremendous growth. We are seeking a proactive and analytical Senior Marketing Data Scientist to join our dynamic Growth team. In this role, you will collaborate with the Performance Marketing team to design and implement a comprehensive measurement framework, optimize marketing performance across the entire funnel, and drive data-informed business strategies. This crucial position will enable Descript to enhance its marketing capabilities across both B2C and B2B sectors. You will leverage AI-driven analytics tools to streamline decision-making processes and deliver scalable predictive insights. This position can be performed remotely within the United States or onsite in the San Francisco Bay Area.
About Our TeamJoin the User Operations team at OpenAI, where we are dedicated to delivering outstanding customer experiences with our innovative products. Our team tackles complex challenges, provides expert technical guidance, and empowers customers to fully leverage our solutions. Collaborating closely with Sales, Technical Success, Product, Engineering, and other departments, we ensure a seamless experience for our diverse clientele, ranging from emerging startups to established global firms. Given the rapid pace of innovation at OpenAI, transforming our extensive support data into real-time insights and scalable analytics is vital for maintaining exceptional customer satisfaction as we move toward AGI.Role OverviewWe are looking for a proactive Support Data Scientist who will analyze user-support data to identify trends, volume patterns, and friction points, converting insights into actionable strategies and continuous reporting. You will design and maintain self-serve dashboards that provide real-time information to stakeholders, ensuring seamless collaboration with Data Science and Engineering teams for clean data pipelines, robust modeling, and scalable tools. Your work will focus on proactive friction detection and real-time service health monitoring, delivering insights that drive informed decision-making rather than just aesthetic presentations.This position is based in San Francisco, California, employing a hybrid work model with three days in the office each week. We also offer relocation assistance for new hires.Key Responsibilities:Analyze extensive support and product datasets to identify trends, key drivers, and user experience challenges, translating findings into actionable insights.Develop and maintain user-friendly self-serve dashboards and reporting tools that empower non-technical teams to address their own data inquiries.Create a standardized metrics framework for service performance, establishing automated data-sharing pipelines and scorecards with our BPO partners to maintain a unified real-time view of success.Utilize large language models (LLMs) to build custom classifiers that automatically categorize and segment incoming data, enhancing routing accuracy, enriching self-service insights, and accelerating root-cause analysis.Collaborate with Data Engineering to ensure reliable data pipelines, implement quality checks, and document processes for sustained excellence.
Full-time|Remote|San Francisco, CA, US; Remote, US
Join our innovative team at Pinterest as a Senior Data Scientist in the Core division. We're looking for a data-driven professional who is passionate about leveraging data analytics and machine learning to enhance user experience and drive business outcomes. At Pinterest, you will collaborate with cross-functional teams to develop data models and insights that influence strategic decisions.
Mar 18, 2026
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