Staff Backend Engineer - Databases at Grafana Labs | Canada | Remote

Join Grafana Labs, a leader in open-source innovation with over 20 million global users utilizing our visualization tools to monitor diverse phenomena, from beehives to the climate. Our dashboards are proudly displayed at prestigious events like NASA launches, Minecraft HQ, Wimbledon, and the Tour de France. We empower over 3,000 businesses, including major players like Bloomberg, JPMorgan Chase, and eBay, to optimize their observability strategies through the Grafana LGTM Stack. This can be utilized via Grafana Cloud or self-managed with the Grafana Enterprise Stack, featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).As a rapidly growing, remote-first company, we are committed to fostering an open-source legacy and a collaborative global culture. Our team thrives in an innovative environment where transparency, autonomy, and trust are paramount.If this position excites you, we encourage you to apply even if you don’t meet every requirement. This could be a career-defining opportunity.This position is exclusively remote, and we welcome applications from candidates residing in Canada, excluding Quebec.The OpportunityWe are looking for a Staff GTM Engineer (AI & Automation) to lead the development of our next-generation AI agents and workflow systems. You will primarily focus on coding—designing multi-agent architectures, integrating LLM APIs, constructing data pipelines, and creating automation that operates around the clock across Marketing, RevOps, and SDR teams. This role is ideal for a builder enthusiastic about the intersection of AI, automation, and business growth.Your responsibilities will include executing the AI growth roadmap and developing internal capabilities and integrations to enhance marketing and operational workflows across teams. You'll implement multi-agent systems that yield results across Marketing, RevOps, and SDR teams. With your strong technical skills and focus on execution, you'll deliver AI-driven solutions that transform business challenges into automated systems, driving measurable ROI, accelerating growth, and enhancing team effectiveness.This hands-on role involves 60-70% coding and systems development, with 30-40% dedicated to operational enablement (requirements gathering, documentation, training, etc.).

Join Grafana Labs, a leading remote-first, open-source innovator with over 20 million users worldwide leveraging our visualization tool to monitor everything from beehives to climate change. Our distinctive dashboards have been showcased at major events, from NASA launches to the Tour de France. Serving over 3,000 companies, including Bloomberg, JPMorgan Chase, and eBay, we empower them to manage observability strategies through the Grafana LGTM Stack, which can be fully managed via Grafana Cloud or self-managed using the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).As we rapidly scale, we remain committed to our core values: an open-source legacy, a collaborative global culture, and a passion for impactful work. Our team flourishes in an innovation-driven environment where transparency, autonomy, and trust are paramount.If you're excited about this role, don't hesitate to apply even if you don't meet every requirement—this could be a transformative step in your career.This position is remote, and we are currently considering applicants from Canada time zones only.Staff AI EngineerThe Opportunity:At Grafana, we develop observability tools that enable users to understand, respond to, and enhance their systems, irrespective of scale or complexity. The Grafana AI teams are integral to this mission, utilizing AI-driven features to help users interpret complex observability data. These capabilities minimize toil, lower the domain expertise barrier, and highlight significant signals in noisy environments.What sets our team apart is our unique approach: we emphasize autonomy and ownership at both individual and team levels. Engineers are encouraged to make decisions, rapidly prototype, and validate ideas early, all within a highly collaborative culture that values curiosity, constructive feedback, and cross-functional collaboration.We seek an AI Software Engineer with a robust software engineering background, a mindset geared towards quick iterations, and a passion for experimentation. This should be complemented by a focus on delivering and scaling impactful features that bring real value to our users.

Grafana Labs is a leading remote-first, open-source innovator with over 20 million users worldwide. Our flagship product, Grafana, is a powerful visualization tool that monitors diverse phenomena, from environmental changes to complex systems. Our dashboards have been featured in high-profile locations, including NASA launches, Minecraft HQ, Wimbledon, and the Tour de France. We are proud to support over 3,000 organizations, including Bloomberg, JPMorgan Chase, and eBay, in managing their observability strategies through our Grafana LGTM Stack, which can be utilized via Grafana Cloud or self-managed with the Grafana Enterprise Stack. Both of these options offer scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo.As we grow rapidly, we remain committed to our unique culture rooted in open-source principles, global collaboration, and a dedication to meaningful work. Our team thrives in an environment driven by innovation, where transparency, autonomy, and trust are paramount.If you find this opportunity exciting and feel you may not meet every requirement, we encourage you to apply—this could be a pivotal moment in your career.This is a remote position available in the US and Canada.The Opportunity:Join us as we continue to develop Pyroscope, an open-source continuous profiling database designed for rapid, scalable, and reliable storage and querying. Pyroscope provides deep insights into resource utilization within applications, down to the specific line of code. It integrates seamlessly with Grafana, allowing users to correlate profiling data with metrics, logs, and traces, making it an essential tool for application observability. Our backend development team collaborates closely with clients and Grafana Cloud teams to deliver profiling solutions that can operate at scale in both on-premises and cloud environments.Some exciting projects in our domain include:Building distributed systems to efficiently handle profile ingestion and queries.Implementing instrumentation support across multiple programming languages, including Golang, Dotnet, Java, Ruby, eBPF, Python, Node.js, and Rust.Enhancing the functionality of Pyroscope plugins to optimize performance and usability.

At Grafana Labs, we pride ourselves on being a remote-first, open-source leader, boasting over 20 million global users of our visualization tool. Our innovative dashboards are utilized in various prestigious settings, including NASA launches, Minecraft HQ, and major sporting events like Wimbledon and the Tour de France. We empower over 3,000 businesses, including industry giants like Bloomberg, JPMorgan Chase, and eBay, to refine their observability strategies with solutions like the Grafana LGTM Stack, which is available as a fully managed service via Grafana Cloud or as a self-managed option with Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).We are rapidly expanding while staying true to our core values: an open-source legacy, a collaborative global culture, and a commitment to impactful work. Our team flourishes in an innovation-centered environment where transparency, autonomy, and trust are paramount.If this opportunity excites you, even if you don't meet every requirement, we encourage you to apply. This could be a defining moment in your career.This role is fully remote, and we are seeking candidates from Canada. Please note that residents of Quebec are not eligible for this position.About the RoleGrafana Labs is on the lookout for a Senior AI Engineer, People Technology to spearhead the development of cutting-edge AI systems that will enhance our global workforce and People programs. You will be an integral part of the People Technology team, collaborating closely with People Operations, Talent Acquisition, Enablement, Finance, and Go-to-Market teams to create intelligent workflows and data products that streamline our hiring, development, and support processes for Grafanistas around the world.We believe that AI should provide real value. Our approach focuses on solving genuine problems and crafting practical tools that enable teams to work more effectively. As the inaugural AI Engineer for our People Team, you will design and implement AI-driven solutions that derive insights from our People data ecosystem, including BigQuery, Workday, Greenhouse, Docebo, Tangelo, and Salesforce. Your contributions will be pivotal in developing scalable solutions that enhance our operations and support our team members.

At Grafana Labs, we pride ourselves on being a remote-first, open-source innovator with over 20 million users globally. Our flagship visualization tool, Grafana, is utilized to monitor a diverse array of data, from environmental changes to everyday applications, showcased in high-profile events such as NASA launches, and renowned venues like Wimbledon and the Tour de France. We empower over 3,000 organizations, including industry giants like Bloomberg, JPMorgan Chase, and eBay, to refine their observability strategies using our Grafana LGTM Stack, available through Grafana Cloud or self-managed via Grafana Enterprise Stack, both of which feature scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).As we accelerate our growth, we remain committed to our core values: a robust open-source legacy, a collaborative global culture, and a dedication to impactful work. Our teams flourish in an environment driven by innovation, transparency, autonomy, and mutual trust.If this role resonates with you, we encourage you to apply, regardless of whether you meet every requirement. This could be a defining moment in your career.Staff Developer Advocacy Engineer | Canada | RemoteThis is a fully remote position open to candidates based in Canada.The Opportunity:We are in search of a software engineer embedded in Developer Advocacy to contribute to the development of the Interactive Learning Plugin: a unique, open-source learning experience integrated within Grafana that empowers users to improve their skills without interrupting their workflow. You will be responsible for delivering real product code that has a significant impact on both Grafana Cloud and Grafana OSS.The ideal candidate is someone who moves quickly with sound judgment, is enthusiastic about AI-assisted development in open source, and aims to establish a platform that enables anyone to contribute high-quality learning content, not just engineers.Your main focus will be the open-source Interactive Learning Plugin: https://github.com/grafana/grafana-pathfinder-app and its associated content: https://github.com/grafana/interactive-tutorials.

At Grafana Labs, we are a remote-first, open-source leader, empowering over 20 million users globally with our renowned Grafana visualization tool. Our dashboards are deployed in diverse environments, from NASA launches to the Tour de France, and we assist more than 3,000 organizations, including industry giants like Bloomberg and JPMorgan Chase, in optimizing their observability strategies through our Grafana LGTM Stack.As we expand rapidly, we remain committed to our core values: a robust open-source foundation, a collaborative global culture, and a drive for impactful work. Our team excels in an innovative atmosphere where transparency, autonomy, and trust are paramount.If you find this role intriguing, we encourage you to apply, even if you don't meet all the criteria. This could be a pivotal opportunity in your career.This is a remote opportunity for candidates in Canada time zones only.Position Overview: Senior Software Engineer - AI and AutomationOpportunity: We are seeking a talented Senior Software Engineer to join our Revenue Operations team. Your focus will be on developing AI-driven internal tools and automated workflows tailored for our Go-To-Market (GTM) teams. You will be responsible for the technical infrastructure that enables automation across Sales, Customer Success, and Marketing.You will architect systems that empower every member of the GTM team. As a systems builder and problem solver, you will identify operational bottlenecks, design automated solutions utilizing LLM APIs and orchestration frameworks, and deliver tools that enhance productivity. Your contributions will directly influence the scalability of Grafana's GTM organization. Collaborating closely with Data Engineering, GTM Systems, Field Operations, and GTM leadership, you'll create scalable, self-service automation that minimizes manual tasks and enhances intelligence.

Join Grafana Labs, a leader in the open-source community, where over 20 million users rely on our innovative visualization tool, Grafana, to monitor everything from beehives to climate change in the Alps. Our widely recognized dashboards have been featured in prestigious events such as NASA launches and the Tour de France. We empower over 3,000 companies, including Bloomberg, JPMorgan Chase, and eBay, to effectively manage their observability strategies using the Grafana LGTM Stack, which can be utilized as either a fully managed solution through Grafana Cloud or as a self-managed option with the Grafana Enterprise Stack, both of which include scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo.At Grafana Labs, we are rapidly expanding while staying true to our core values: an open-source heritage, a collaborative global culture, and a dedication to impactful work. Our team thrives in an environment driven by innovation, transparency, autonomy, and trust.Even if you don't meet every single requirement, we encourage you to apply if this role excites you—this could be a pivotal opportunity for your career.This position is remote, and we are currently considering applicants from Canadian time zones only.The Opportunity:The Internal Engineering Platform team is dedicated to providing our application engineers with the necessary tools, systems, and Kubernetes clusters to efficiently build, deploy, and manage their workloads. We seek engineers who have a keen interest in performance and reliability, and who enjoy taking projects from inception to production. Our squads are organized to focus on Cloud Infrastructure, Networking and Security, Engineering Productivity, Capacity Management, Client Administrative Tooling (CAT), and US Federal compliance.As we handle production services, our team participates in on-call rotations to ensure system health. Everyone at Grafana Labs integrates our product lineup into their daily workflow, making on-call duties a vital aspect of understanding our systems and product utilization.About the Squad & the Role:We are looking for talented individuals to join the Platform Productivity squad, which primarily aids our internal engineers in releasing...

Grafana Labs stands as a beacon of innovation in the realm of open-source software, proudly boasting over 20 million users globally. Our flagship product, the Grafana visualization tool, empowers individuals and organizations to monitor a diverse array of systems, from ecological phenomena to advanced technological infrastructures. Our visually striking dashboards have gained recognition in prestigious venues such as NASA, Minecraft HQ, Wimbledon, and the Tour de France. We proudly serve over 3,000 organizations, including industry giants like Bloomberg, JPMorgan Chase, and eBay, in managing their observability strategies through our Grafana LGTM Stack, which can be utilized either fully managed through Grafana Cloud or self-managed with the Grafana Enterprise Stack, both incorporating scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).As we scale rapidly, we remain committed to our core values: a legacy of open-source development, a culture that fosters global collaboration, and a dedication to impactful work. Our team flourishes in an environment driven by transparency, autonomy, and trust.If you find this role intriguing despite not meeting every qualification, we encourage you to apply and explore what could be a career-defining opportunity.This is a remote position, and we are currently considering applicants from Canada time zones only.

Join Our Team as an AI Automation Engineer!Aspire Software is on the lookout for a talented AI Automation Engineer to become a crucial part of our dynamic team in Canada! In this exciting role, you will have the opportunity to design, develop, and deploy AI agents that will revolutionize the operational processes of our portfolio companies, as well as create standalone products that deliver value to our customers.Role OverviewThis is not a research position. You will be embedded within Aspire Software, collaborating closely with our portfolio company teams to understand their operational challenges and build AI agents that manage real tasks, including customer service, sales outreach, onboarding, documentation, and more. Your work will directly replace manual workflows and may also lead to the launch of new revenue-generating products for our customers.About Aspire SoftwareAspire Software operates under Valsoft Corporation, a steadfast investor in vertical market software businesses. Our mission is to acquire and manage software companies with a long-term ownership perspective, fostering autonomy, disciplined growth, and the creation of lasting value. We empower vertical market software businesses globally, enabling them to scale sustainably while preserving their entrepreneurial spirit.Why Join Us?The successful candidate can work remotely from anywhere in Canada! Your Daily ResponsibilitiesInternal AI Agent DevelopmentDesign and implement AI agents to streamline operational tasks across Aspire Software and its portfolio companies, covering customer support (tiers 1 and 2), sales development, onboarding automation, marketing workflows, and engineering maintenance.Assess the impact of your work through metrics like hours of labor saved and improved team productivity.Collaborate with portfolio company operators to pinpoint the highest value automation opportunities.External AI Product DevelopmentCreate innovative AI-powered products such as vertical voice agents, AI copilots, workflow automation tools, and AI documentation systems tailored to our vertical markets.Take ownership of the product lifecycle from prototype to launch, including acquiring your first paying customers.Rapid Deployment and IterationQuickly transition from idea to minimum viable product (MVP) to full production.Conduct beta tests with real users, gather feedback, and continuously improve.Work collaboratively across product, engineering, and go-to-market teams.Your QualificationsWhat You Bring to the RoleA proven history of developing products, tools, projects, startups, or side projects that successfully launched.Strong expertise in AI and machine learning concepts, programming languages, and development frameworks relevant to automation.

Grafana Labs is a leading remote-first company recognized for its open-source contributions. With over 20 million users worldwide, Grafana is the go-to visualization tool utilized to monitor various systems ranging from beehives to climate change impacts in the Alps. Our dashboards have been showcased at prestigious events including NASA launches, Minecraft HQ, Wimbledon, and the Tour de France. Additionally, we empower over 3,000 enterprises, such as Bloomberg, JPMorgan Chase, and eBay, in managing their observability strategies through the Grafana LGTM Stack, which can be operated via Grafana Cloud or self-managed with Grafana Enterprise Stack, both equipped with scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo.We are rapidly expanding while staying committed to our unique values: an open-source heritage, a collaborative global culture, and a passion for impactful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust are at the core of our operations.If this role resonates with you, even if you don’t meet every criterion, we encourage you to apply. This could be an incredible opportunity for career growth. This is a remote opportunity, and we welcome applicants in Canadian time zones. The Opportunity You will join the team behind Grafana k6, Grafana Cloud k6, and Grafana Cloud Synthetics, which are utilized by teams globally to ensure resilient and high-performing systems. This position is with the Grafana Cloud k6 squad, responsible for building and managing our performance testing product. Grafana Cloud k6 is built around the open-source k6, targeting users who require performance testing at scale. Our enterprise and SaaS solutions enable customers to conduct load tests through distributed testing across more than 15 regions worldwide, utilizing hundreds of thousands of virtual users generating millions of requests per second.As k6 is a product created for engineers by engineers, we seek individuals who are passionate about developing high-quality tools that they would personally want to use.

At Grafana Labs, we are a pioneering force in the open-source domain, boasting a community of over 20 million users globally. Our flagship product, Grafana, is recognized as a leading visualization tool used to monitor everything from environmental shifts to intricate systems. Our dashboards are a common sight across major events, including NASA launches and the Tour de France. We empower over 3,000 organizations, such as Bloomberg, JPMorgan Chase, and eBay, to optimize their observability strategies through our innovative Grafana LGTM Stack, which offers options for fully managed services via Grafana Cloud or self-managed solutions with Grafana Enterprise Stack, both of which integrate cutting-edge metrics, logs, and traces.As a rapidly growing company, we maintain our commitment to our unique values: an open-source heritage, a collaborative global culture, and a dedication to impactful work. Our team thrives in an environment driven by innovation, transparency, autonomy, and trust.If you find this opportunity intriguing and feel you may not meet every single requirement, we encourage you to apply for what could be a pivotal moment in your career.This is a remote opportunity for candidates located in Canada, preferably within the EST timezone.Staff Software Engineer - Grafana Cloud Observability, Kubernetes MonitoringThe Opportunity: Grafana Cloud is our versatile observability platform that seamlessly integrates metrics, logs, and traces with Grafana. It enables our clients to harness the power of leading open-source observability tools like Prometheus, Mimir, Loki, and Tempo without the complexities of managing their own observability stack.The Observability department is committed to equipping developers with the necessary tools to understand the health and performance of their applications and infrastructure across all environments. We facilitate the instrumentation of code, ingestion of observability data into Grafana Cloud, and its subsequent visualization and exploration.In this role, you'll join a talented team dedicated to building our Cloud Observability stack, enabling customers to collect and visualize metrics across diverse systems and applications. Your work will contribute to the development and maintenance of the backend for key applications, including Cloud Provider Observability, Database Observability, and Kubernetes Monitoring, encompassing dashboards, alerts, documentation, and more.

Role overview Grafana Labs is looking for a Director of Engineering to lead the Loki Databases team. This position is fully remote and open to candidates living anywhere in Canada. What you will do Manage and mentor engineers working on log data management and analysis. Collaborate with teams across the company to design scalable, reliable solutions. Guide the technical direction of Loki Databases and ensure alignment with product objectives. Location This role is remote within Canada. Only candidates based in Canada will be considered.

Grafana Labs creates open-source observability tools trusted by millions worldwide. Organizations like NASA, Minecraft HQ, and Wimbledon rely on our Grafana dashboards and LGTM Stack to monitor systems and gain insights. The stack covers metrics, logs, and traces, and is available through Grafana Cloud or as a self-managed enterprise solution. The company operates with a remote-first mindset and a culture built on transparency, autonomy, and open-source values. Team members work collaboratively across the globe and are encouraged to make a meaningful impact at every level. Role overview This Senior Backend Engineer role focuses on the Session Replay team, which is building a new product for Grafana Cloud. The product allows customers to see real user experiences during incidents by linking frontend signals, such as errors, performance data, and synthetic checks, to detailed session-level information. The aim is to help teams investigate production issues more quickly and with greater confidence. This position is remote within Canada, with a preference for candidates in Eastern or Central time zones. What you will work on Connecting frontend observability signals to backend systems Processing and storing large volumes of backend data Supporting debugging workflows that span multiple products Implementing privacy and access controls for sensitive session data Optimizing performance and managing costs at scale The project is in its early stages, so contributions will shape the architecture and core features of session capture. The team is also exploring columnar and analytical approaches to handle high volumes of session data efficiently. Our approach Grafana Labs encourages applicants from diverse backgrounds. If this role is of interest but not every requirement is met, consider applying. Curiosity and a willingness to learn are highly valued.

Join Luxury Presence as a Staff Software Engineer specializing in AI Marketing. In this role, you will be pivotal in developing innovative marketing solutions that leverage artificial intelligence to enhance our clients' digital presence.As a key member of our engineering team, you will collaborate closely with cross-functional teams to design, implement, and optimize AI-driven marketing technologies. Your expertise will help shape the future of marketing within our organization.

Join our innovative team and help revolutionize over 150 software companies with cutting-edge AI solutions!ABOUT VALSOFT:Valsoft Corp is a leading global company dedicated to acquiring and nurturing mission-critical vertical market software firms. Since our inception in 2015, we have successfully built a diverse portfolio of over 150 companies across more than 30 industries, employing over 4,000 talented individuals in over 20 countries.As we continue to grow, we are committed to creating an AI-native environment for every business in our expansive portfolio. We're currently seeking motivated professionals to join us in our mission, where you'll be matched with a specific business that aligns with your skills, enabling you to make a significant impact from day one and providing opportunities to collaborate across multiple businesses over time.THE OPPORTUNITY:At Valsoft, our engineers tackle the most challenging problems by embedding themselves directly within our portfolio companies. You will work closely with operators, product teams, and customers to address complex, high-stakes challenges that require hands-on solutions.As an AI Automation Engineer, your mission will be to optimize business operations from end to end. Your focus will be on refining product, internal operations, customer experience, and back-office processes. If it’s manual and repeatable, it’s your challenge to automate. This is not a consultancy role; you will build and deliver real solutions.Key Responsibilities:Integrate with portfolio companies to assess their workflows across all departments, identifying areas ripe for automation.Transform messy, manual processes into streamlined, reliable automated systems using AI, no-code solutions, custom coding, or any effective method available.Conduct stakeholder interviews, process mapping, and root cause diagnosis before implementing solutions.Develop and deploy automation solutions across operations, sales, customer support, reporting, and internal tools.Oversee the complete delivery lifecycle: scoping, building, shipping, measuring, and refining.Collaborate with company leadership to prioritize development efforts and communicate the return on investment clearly.Adapt to work across various portfolio companies over time, creating a repeatable playbook for successful implementations. Qualifications:Demonstrated experience in automating real business workflows, delivering solutions that have been effectively implemented.Proficient in various automation tools, with the ability to select the right tool for the job (e.g., Make, Zapier, n8n, custom code, or AI agents).Strong technical background capable of producing production-quality solutions rather than just prototypes.Excellent problem-framing skills, asking the right questions before jumping to solutions.Comfortable with ambiguity, thriving in situations where problems are not clearly defined.Strong communication skills, able to articulate technical concepts and their value to non-technical leaders.Self-motivated individual who operates swiftly and enhances systems effectively.

Jobgether is seeking an AI Automation Engineer based in Canada to help a partner organization advance its use of artificial intelligence and automation. This role combines software engineering skills with a focus on business process improvement, aiming to streamline operations and improve efficiency across several departments. Key Responsibilities Design and implement automation workflows using Large Language Models (LLMs), APIs, and integration platforms. Create intelligent systems to automate manual tasks for sales, marketing, and customer success teams. Build scalable solutions that connect various tools and systems, enabling unified, data-driven workflows. Collaborate with colleagues to balance technical innovation and practical business needs. Support productivity improvements and faster processes for global teams. Role Highlights Directly influence business operations by delivering automation and AI-driven solutions. Tackle complex challenges and work with the latest AI technologies. Support multiple business areas and collaborate with teams around the world.

Jobgether is seeking an AI Automation Specialist/Engineer to join a fully remote team in Canada. This role centers on developing and refining automation that supports legal operations, with a particular emphasis on streamlining lead generation and client acquisition processes. Key Responsibilities Design and build AI-powered automation systems that handle lead generation, data processing, and workflows for acquiring new clients. Extract, organize, and enhance data from various sources, ensuring smooth integration with CRM and outreach tools. Spot opportunities to automate steps across the entire lead lifecycle, from initial data intake through to client engagement. Work closely with leadership to transform automation ideas into scalable, production-ready solutions. Requirements Proven technical skills in automation engineering, data management, and integrating systems. Background in designing and deploying AI-driven solutions for workflow and data-related challenges. Strong problem-solving abilities and a track record of delivering reliable, efficient systems. Located in Canada and comfortable working entirely remotely.

About Grafana Labs Grafana Labs builds open-source technology used by over 20 million people worldwide. Our flagship product, Grafana, powers dashboards for organizations ranging from environmental researchers in the Alps to NASA mission control. Grafana dashboards have appeared at events like Wimbledon and the Tour de France. More than 3,000 companies, including Bloomberg, JPMorgan Chase, and eBay, rely on our Grafana LGTM Stack and Grafana Cloud to improve their observability strategies. We are a remote-first company that values collaboration, transparency, and meaningful work. Team members enjoy a culture built on trust, autonomy, and innovation. Role Overview: Sales Development Representative (Remote, Canada) The Sales Development Representative (SDR) plays a key role in connecting prospective customers with the value Grafana Labs provides. This is a remote position open to candidates based in Canada. What You Will Do Guide users and prospects through their Grafana experience by offering tailored resources and support. Work closely with the Sales Team to identify and reach out to decision-makers at target organizations. Uncover new business opportunities that align with company revenue goals. Balance inbound inquiries with proactive outreach to potential clients. Research target accounts and craft personalized, compelling messages to engage prospects. What We Value Curiosity and a research-driven approach to finding and connecting with new customers. Ability to communicate clearly and persuasively with a variety of stakeholders. Interest in open-source technology and its impact on commercial success. Desire to learn and develop skills that support long-term career growth. Why Join Us? Contribute to both the open-source community and Grafana Labs' business growth. Work in a remote-first, trust-based culture. Develop skills that open doors for future roles in sales or other fields. If this role sparks your interest, we encourage you to apply, even if your experience doesn’t match every listed requirement.

About the RoleAs an IT Operations Automation Engineer at Hopper, you will serve as a technical solutions architect, focused on crafting, implementing, and managing automation solutions that enhance Hopper's IT operations. We are looking for a candidate who possesses a deep analytical mindset, capable of breaking down complex technical issues into fundamental components and reconstructing them using automated processes to elevate operational efficiency.Your Daily ResponsibilitiesDevelop and sustain essential automation platforms, including an Automation Service Gateway, to ensure standardized and secure service exposure within IT operations.Identify automation opportunities proactively and create new processes, adhering to best practices in development, testing, and implementation.Collaborate with various stakeholders to transition manual workflows to scalable, compliance-oriented systems.Deliver Tier 2 and Tier 3 support, coordinating with vendors and internal teams for escalated support needs.