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Spanish-Speaking Consultant in SaaS & Cloud Computing | Athens, Greece

Mercier ConsultancyAthens, Attica, Greece
On-site Full-time

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Qualifications

Key Responsibilities:Assist Spanish-speaking clients with inquiries related to SaaS and cloud computing products. Conduct tailored product demonstrations and training sessions to enhance client knowledge. Troubleshoot technical issues and provide prompt, effective solutions. Maintain accurate documentation of client interactions and support requests. Collaborate with internal teams to convey client feedback and improve service delivery. Stay updated on industry trends and new features to effectively assist clients. Qualifications:Fluency in Spanish and English, both written and verbal, is required. Please state your nationality and native language in your CV and/or cover letter. Exceptional communication and interpersonal skills with a strong focus on customer service. Basic understanding of SaaS and cloud computing concepts is preferred. Excellent problem-solving abilities and analytical skills. Proactive mindset with the ability to work independently and collaboratively. Previous experience in customer support or consulting is a plus but not mandatory. A genuine interest in technology and a willingness to learn about cloud solutions is essential.

About the job

Join Mercier Consultancy as a Spanish-Speaking Consultant within our dynamic SaaS & Cloud Computing Department in the lively city of Athens, Greece. In this essential role, you will provide support and guidance to our Spanish-speaking clients, helping them navigate and maximize the benefits of our Software as a Service (SaaS) and cloud computing solutions. Your expertise will play a critical role in enabling clients to achieve their strategic goals through effective technology use.

Your responsibilities will include conducting personalized training sessions, addressing client inquiries, and resolving any technical issues that arise. Your commitment to client satisfaction will be key in fostering strong relationships and ensuring the successful adoption of our services.

About Mercier Consultancy

Mercier Consultancy is a forward-thinking consultancy firm specializing in SaaS and cloud computing solutions. Our team is dedicated to empowering clients through innovative technology and exceptional support. Located in the heart of Athens, we pride ourselves on fostering a vibrant work environment that encourages growth and collaboration.

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