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Solutions Strategy Architect, Machine Identity - ANZ

Hybrid Full-time

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Experience Level

Mid to Senior

Qualifications

Outstanding ability to convey complex technical information clearly and concisely to both technical and non-technical audiences, including executives. Robust problem-solving skills with the capability to analyze intricate technical challenges and propose effective solutions. Demonstrated ability to cultivate and sustain relationships across various organizational levels, working cross-functionally to deliver comprehensive solutions. Security Knowledge: A solid understanding of security concepts, regulatory requirements, and the implementation of security best practices within enterprise environments is essential. PKI and Certificate Knowledge: A grasp of Public-Key Infrastructure (PKI), digital certificates, and cryptography is crucial and will significantly enhance performance in this role. DevOps Knowledge: A comprehensive understanding of DevOps practices and tools is vital. Hands-on experience with key DevOps tools, such as Jenkins and Containers, is expected.

About the job

As a seasoned Solutions Strategy Architect, you will steer the sales process by setting a confident tone and defining the strategic direction from the outset of the engagement. This role entails direct interaction with customers and providing strategic insights to the sales team. Collaborating closely with sales, subject matter experts, and product management, your goal is to effectively position our cutting-edge technology.

Your prowess in articulating the value of our technology to both business and technical stakeholders is essential for ensuring optimal customer satisfaction at every phase of the engagement.

Key Responsibilities:

  • Technical Pre-Sales Support: Offer technical assistance throughout the sales cycle, emphasizing the early (prospecting and discovery) and late (negotiation/defense of the technical win) stages.
  • Technical Discovery: Conduct technical discovery sessions to identify customer challenges and glean a thorough understanding of their desired outcomes through collaboration with stakeholders.
  • Solution Validation: Incorporate brief demonstrations to validate the proposed solutions' trajectory.
  • Value Proposition: Present the technical value proposition of CyberArk’s machine identity solutions at an executive level, clearly illustrating how they address specific customer issues and bridge the gap between current and future states.
  • Influence Solutions Engineering Activities: Provide key insights that guide subsequent solutions engineering activities, including comprehensive demos, deep-dive presentations, proof-of-value (POV), and proof-of-concept (POC) engagements.
  • Content Creation: Generate high-quality, tailored technical content, including detailed solution diagrams and presentations that effectively communicate the value and functionality of CyberArk’s machine solutions.
  • Feedback Communication: Convey customer feature requests, requirements, issues, and overall market feedback to the product and solutions teams.
  • Evangelism: Assist CyberArk’s evangelism initiatives through formal activities such as webinars, seminars, lunch-and-learn sessions, and industry trade shows, as well as informal engagement with customers, partners, and social channels.
  • Product Mastery: Sustain an in-depth understanding of CyberArk’s machine identity offerings and strive to fully comprehend common customer technology stacks, challenges, and competitive solutions.

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About CyberArk Software

About CyberArkCyberArk, a Palo Alto Networks company, is the global leader in identity security, trusted by organizations worldwide to secure human and machine identities in the modern enterprise. CyberArk’s AI-powered Identity Security Platform applies intelligent privilege controls to every identity, ensuring continuous threat prevention, detection, and response throughout the identity lifecycle. With Identity Security, organizations can mitigate operational and security risks by enabling zero trust and least privilege with complete visibility, allowing all users and identities—including workforce, IT, developers, and machines—to securely access any resource from anywhere. Learn more at cyberark.com.

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