Solutions Engineering Manager

At Taktile, we are revolutionizing the way financial institutions utilize artificial intelligence to make pivotal decisions. As we expand our footprint with enterprise clients across the financial services sector, we are on the lookout for a Lead Solutions Engineer to become a vital part of our pre-sales team. In this role, you will showcase the transformative capabilities of AI-driven decision-making to some of the world's foremost financial institutions.As the Lead Solutions Engineer specializing in enterprise pre-sales, you will serve as the technical liaison between our potential enterprise clients and our AI-powered decision-making platform. Collaborating closely with the Sales Team, you will design and implement AI-driven solutions tailored for the most innovative players in the financial sector. Your primary objective will be to secure the technical win by illustrating how Taktile harnesses Generative AI and advanced Machine Learning to tackle intricate challenges related to credit, risk, and fraud. You will be a trusted advisor to our clients, helping them to achieve their strategic objectives and realize the value of incorporating Taktile into their decision-making technology stack.If you are enthusiastic about pioneering technology, stay informed on the latest advancements in AI, and possess several years of practical experience with Python, APIs, and contemporary AI models in customer-facing roles, all while thriving in a collaborative environment that fosters growth, then this opportunity is made for you!

Ebury empowers ambitious businesses to achieve global growth, reflecting this ethos in our approach to our team members. We cultivate a culture of innovation, collaboration, and problem-solving, ensuring every individual feels they belong, are recognized, supported, and equipped to excel.If you are a collaborative professional eager to revolutionize global business operations, reach out to us. We would be thrilled to discuss how a career at Ebury can accelerate your professional journey and enable you to shape the future.Engineering Manager (EIS Team)Madrid Office - Hybrid: 4 days in the office, 1 day working from homeAbout the Role:We are in search of a driven and seasoned Engineering Manager to steer a team of skilled engineers in the advancement and upkeep of our state-of-the-art financial technology platform. As the Engineering Manager, you will be pivotal in establishing the technical trajectory of one of our new teams in the stream-focused sector, guaranteeing the delivery of high-quality solutions that align with customer expectations. Your role will involve nurturing a culture of collaboration, creativity, and excellence within your team while propelling continuous growth and improvement.Key Responsibilities:Technical Leadership:Own a domain/subdomain and establish the technical roadmap for the next 0-6 months.Collaborate with senior engineers to maintain architectural consistency.Ensure the reliability, availability, and security of your systems.Guarantee all systems have the necessary support, SLAs, on-call rotation, and documentation.Delivery Management:

Join Swissquote, a leading online financial services provider, as an Institutional Relationship Manager. In this pivotal role, you will cultivate and manage relationships with institutional clients, guiding them through our innovative financial products and services. Your expertise will be instrumental in enhancing client satisfaction and driving business growth.

Join Talos: Pioneering the Digital Asset MarketEstablished in 2018, Talos is at the forefront of delivering institutional-grade trading technology tailored for the global digital asset market, serving as the backbone for numerous key players in the cryptocurrency landscape. Our mission is to facilitate the widespread adoption of digital assets by providing seamless connections for institutions within the digital asset ecosystem. We strive to create the most innovative and reliable trading platform, designed to support the entire trading lifecycle.At Talos, we prioritize an inclusive environment that values kindness, respect, and diverse perspectives. We recognize that each team member contributes unique insights and skills that propel our company forward. In our quest for excellence, we cultivate a culture of trust, integrity, collaboration, and mutual growth.We are a close-knit, globally distributed team of seasoned engineers and business leaders, with hubs in New York, London, Singapore, and Cyprus. Whether working in-office or remotely, you’ll thrive in a hybrid-friendly atmosphere where your distinctive talents and insights are essential in crafting something exceptional.Technical Solutions Engineer RoleTalos is in search of a Technical Solutions Engineer to spearhead technical implementations and connectivity integrations for our institutional clients and trading partners.This role is pivotal, sitting at the crossroads of client services and technical integration. You will oversee the comprehensive onboarding of exchanges, liquidity providers, and institutional clients onto the Talos platform, ensuring smooth connectivity and the successful deployment of our trading infrastructure. This is not a production support role; rather, it is focused on implementation, requiring structured project execution, technical expertise, and proactive client leadership.

The Ballinger Group is an innovative and rapidly expanding FX and payments firm, specializing in customized IBAN and international payment solutions for corporate and institutional clients. Our dedication to fostering deep client partnerships, agility in commercial dealings, and cultivating a high-performance sales culture sets us apart in the industry.As we broaden our footprint in the UK market, we are seeking a seasoned IBAN Sales Specialist to drive the growth of a lucrative pipeline of corporate and institutional customers.The RoleThis is a dynamic, revenue-driven position that emphasizes the origination, management, and conversion of opportunities for IBAN and related FX/payment solutions. You will have complete ownership of your sales pipeline, collaborating with sophisticated clients who require dependable, compliant, and scalable payment infrastructures.You will engage closely with senior stakeholders both internally and externally, establishing Ballinger Group as a trusted long-term partner.

Join Cloudflare as a Senior Manager in Solutions Engineering for the UKI region. In this pivotal role, you will lead a talented team of engineers and collaborate closely with sales, product, and customer success teams to deliver innovative solutions that enhance our clients' experiences. Your expertise will be key in architecting bespoke solutions that leverage Cloudflare’s cutting-edge technology.

Role overview Unily is expanding in the enterprise Employee Experience sector and seeks a Senior Solutions Engineer based in London. This role supports complex enterprise sales efforts across the EMEA region, working closely with internal teams and prospective clients. What you will do Collaborate with Account Executives to identify and pursue high-value opportunities, guiding prospects through complex buying decisions. Blend strategic insight with technical expertise to shape solution strategies and communicate the benefits of transformation initiatives. Act as a trusted advisor throughout the sales process, helping clients understand how Unily addresses their current needs. Lead product demonstrations, workshops, and proofs of concept that highlight business value and outcomes. Requirements Significant experience managing complex, multi-stakeholder enterprise deals within the EMEA region. Strong skills in clarifying intricate sales processes and building trust with both prospects and clients. Comfortable working alongside technical and commercial teams. This position suits someone who brings structure to ambiguity and communicates both the strategy and technical aspects of Unily’s solutions.

About Hebbia Hebbia is a pioneering AI platform for investors and bankers, dedicated to generating alpha and maximizing returns. Established in 2020 by George Sivulka and supported by notable investors such as Peter Thiel and Andreessen Horowitz, Hebbia empowers investment decisions for major firms including BlackRock, KKR, Carlyle, Centerview, and 40% of the world’s largest asset managers. Our flagship product, Matrix, is renowned for delivering exceptional accuracy, speed, and transparency in AI-driven analysis, currently assisting in managing over $30 trillion in global assets. We provide the intelligence that equips finance professionals with a competitive edge. Our AI technology reveals signals that are invisible to the human eye, uncovers hidden opportunities, and accelerates decision-making with unparalleled speed and confidence. We don't just streamline workflows; we revolutionize capital deployment, risk management, and value creation across markets. At Hebbia, we are not just a tool; we are the competitive advantage that enhances performance, alpha generation, and market leadership. About the Solutions Engineering Team The Solutions Engineering team transforms buyer interest into firm enterprise conviction. In intricate evaluations where customers assess risk, they clarify ambiguous challenges, construct tailored AI workflows, and validate value within real data environments. Their efforts significantly boost win rates, shorten deal cycles, and instill confidence in executives, positioning the team as a primary driver of revenue and product credibility, rather than merely a sales support function. As Hebbia expands into new markets and segments, each move necessitates deeper technical validation, requiring the Solutions Engineering team to grow and adapt rapidly. Their insights create repeatable solution patterns that refine positioning and unlock larger deals, making this function a core driver of scalable growth. Role Overview As a Solutions Engineer at Hebbia, you will be a key leader responsible for orchestrating technical strategies in complex, high-stakes enterprise evaluations. You will operate at the confluence of commercial leadership and AI execution, crafting structured solutions that meet client needs.

As a Product Support Specialist for Institutions at Opus2, you will serve as the foremost product expert and relationship manager for our esteemed Institutions client base. In this escalation role, you will deliver advanced product insights, ensure service level agreements (SLAs) are fulfilled across all support interactions, and establish yourself as a trusted advisor to client-side support teams.This position uniquely connects client empowerment with internal accountability. You will lead tailored product training, manage ongoing client engagement through site visits and consultations, and provide strategic feedback to our Product Management team. With a profound understanding of the Institutions solution, you will guarantee exceptional, proactive support for our clients while influencing the future of the product based on real-world applications.Your ResponsibilitiesDeliver first and second-line technical support and product advice through phone, email, and internal support portals to users of our innovative legal technology solutions.Investigate and resolve complex software issues, collaborating with QA, DevOps, and Engineering teams to ensure prompt and effective resolutions.Assist in developing automation tools and scripts (e.g., Python, Bash) to enhance support operations and improve data accuracy.Engage directly with clients to understand their workflows and deliver customized technical solutions that drive product adoption and operational efficiency.Document and escalate bugs, feature requests, and client feedback with clear, actionable reports to relevant internal teams.Support the testing and validation of new product features, patches, and releases prior to deployment.Mentor and guide junior team members by sharing expertise, best practices, and technical knowledge.Promote best practices and foster client engagement through proactive outreach, training, and solution optimization.Maintain detailed records of support interactions in the helpdesk system, ensuring thorough follow-ups and resolutions.Create and update user-friendly support materials such as how-to guides, FAQs, and internal documentation.Identify recurring issues and collaborate with Product and Development teams to implement long-term enhancements.Assist in conducting product training sessions and client demonstrations as required.Uphold a high standard of professionalism and client satisfaction in all support interactions.

Join our dynamic team at Linear as a Solutions Engineer based in Europe. In this role, you will be instrumental in providing technical solutions and support to our clients, ensuring they maximize the value of our innovative software products. You will collaborate with cross-functional teams to understand customer requirements and deliver tailored solutions that meet their needs.As a Solutions Engineer, you will engage with clients through various stages of the implementation process, offering expert guidance and technical support. Your ability to communicate complex concepts clearly will be vital to building strong relationships with our clients.

The RoleAs a Solutions Engineer, you will serve as a pivotal link between customer requirements and technical implementation in enterprise agreements. Your role involves translating intricate demands into practical, high-impact solutions, ensuring that every proof of concept is not only precise but also scalable and positioned for ultimate success.Collaborating closely with Account Executives, Product, and Engineering teams, you will tackle technical inquiries, resolve complex challenges, and design solutions that deliver significant value to our clients. With constant feature releases at Kernel, you will remain at the forefront of client needs and the latest market innovations.What You’ll Be Doing:Collaborating with Account Executives in late-stage sales cycles as the technical authority.Executing and delivering high-quality proofs of concept within established timelines.Leading and overseeing the complete implementation cycle from initiation to go-live.Designing, building, and deploying tailored AI agents using Kernel’s tools.Acting as a trusted advisor for a diverse client portfolio.Providing constructive feedback to the Product team to foster continuous improvement and iteration.What You Bring:3–5 years of experience in a client-facing analytical or technical role, such as Solutions Engineering, Technical Account Management, or Consulting.Strong technical proficiency (APIs, JavaScript, etc.) and a solid understanding of data systems.Exceptional analytical and problem-solving skills, with meticulous attention to detail.Adept at navigating ambiguous situations and creatively addressing technical challenges.Experience in fast-paced, startup environments.Ability to manage multiple client engagements and projects simultaneously.Excellent communication skills and the ability to cultivate trusted relationships with customers.Willingness to occasionally work extended hours to support US-based clients.Nice to have, but not required:Experience with AI products or relevant use cases.Familiarity with RevOps workflows and systems, including CRMs and associated tools.

Transform the Future of Finance.At Light, we are on a mission to revolutionize the outdated ERP systems of the industrial age with innovative software that is dynamic and responsive. Our Smart Financial Platform empowers modern, global enterprises with features like automated accounting, real-time reporting, and seamless financial operations that adapt to the speed of business.We take pride in co-creating solutions with our clients, delivering rapid results, and maintaining an unwavering commitment to excellence. In a short span, Light has evolved from a concept to the backbone of leading enterprises such as Lovable, Legora, and Keyshot. Our users don't just utilize Light—they revel in it.As part of an early-stage team, you will help define a new software category—think engineers who are passionate about finance, designers focused on reconciliation, and operators considering finance as a product. If you are excited about modernizing financial workflows and transforming how the world manages money, you belong here.Supported by top-tier investors and guided by industry leaders, we are crafting groundbreaking products with the freedom to innovate boldly and take ownership of our results.Join us in making Light the go-to solution for next-generation finance.This Solutions Engineer RoleLead technical pre-sales initiatives for multinational clients assessing Light's platform, particularly organizations transitioning from or enhancing legacy ERPs.Conduct product and technical demonstrations that highlight how Light effectively addresses intricate financial workflows, system integrations, and scalability.Collaborate closely with the technical and financial stakeholders of prospects to comprehend existing systems, data flows, and challenges.Design and propose architecture and implementation strategies tailored to client requirements, ensuring feasibility and scalability.Assist with RFPs and respond to technical inquiries, elucidating how existing or custom integrations will function.Your Role in the TeamYour primary goal is to convert intricate client needs into persuasive technical solutions—demonstrating to both clients and Light how the platform adds value. You will serve as a vital link between sales, product management, engineering, implementation, and clients. Strong presentation skills, comprehensive ERP knowledge, and an ability to distill complexity are essential. This role is highly visible and client-facing, with direct accountability for driving deal closures and ensuring technical alignment from the outset.

Who We AreVerkada is revolutionizing the way organizations safeguard their people and properties through an integrated, AI-driven platform. As a frontrunner in cloud-based physical security, Verkada empowers organizations to enhance safety and operational efficiency with a unified software platform that encompasses video security, access control, air quality sensors, alarms, intercoms, and visitor management.With over 30,000 organizations globally, including more than 100 Fortune 500 companies, Verkada is trusted as the physical security layer, facilitating easier management, intelligent control, and scalable solutions. Established in 2016, Verkada has experienced rapid growth, boasting 15 offices and over 2,200 full-time employees.About The RoleThe Solutions Engineering team is on the lookout for a dynamic SE leader to join our EMEA headquarters in London, UK. The Solutions Engineering Manager will be tasked with leading and nurturing a high-performing Solutions Engineering team across Europe. The ideal candidate will be a proven technical leader, thriving in a fast-paced environment, exhibiting high motivation, entrepreneurial spirit, and exceptional follow-up skills. This position requires on-site presence at our EMEA HQ in London, UK, five days a week.What You'll DoPeople Leader: Recruit, develop, and lead an inclusive, engaged, and high-performing Solutions Engineering team across select territories.Technical Leader: Act as a technical coach, mentor, and problem solver, assisting with technical escalations and navigating complex solutions.Builder: Identify gaps, demonstrate initiative, and take ownership in developing programs and processes to support the Solutions Engineering team.Connector: Collaborate cross-functionally to drive improvements and enhance communication and collaboration across departments such as sales, product, support, enablement, and marketing.Career Champion: Foster and elevate the team’s skillset through coaching, mentoring, and enablement initiatives.Travel Requirement: Up to 25% travel may be necessary.

Department Overview:Join our dynamic Customer Success team at InfoSum, where we integrate support, customer operations, and solutions engineering to deliver unparalleled value to our clients. Our mission is to empower our customers to fully leverage the InfoSum platform, providing them with essential support and continuously gathering insights from their use cases for internal improvements.Sub Department Overview:The Customer Success team is dedicated to understanding and addressing the needs of our signed clients. We achieve this by consulting on 1PD strategy, platform utilization, and fostering partnerships. By providing feedback to the core business, we uncover essential requirements and opportunities that facilitate collaboration across departments for renewals, addressing platform challenges, upselling opportunities, and managing legal inquiries to ensure excellent service delivery.Job Overview:As the Director of Solutions Engineering, you will be pivotal in ensuring that InfoSum’s clients maximize the value derived from our platform. You will lead a talented team of Solutions Engineers, offering technical expertise and strategic direction to assist clients in implementing, optimizing, and scaling their use of InfoSum’s technology. This role requires a unique combination of technical skills, leadership qualities, and customer engagement abilities to drive successful outcomes for our clients while supporting the growth of InfoSum.Core Responsibilities:Lead and mentor the Solutions Engineering team, promoting a culture of technical excellence and a customer-first approach.Collaborate closely with the Customer Success and Sales teams to identify client needs and deliver technical solutions that enhance adoption and create value.Serve as a strategic consultant for customers, advising on best practices for data collaboration, identity resolution, and platform integration.Manage the implementation of InfoSum’s technology for new clients, ensuring smooth onboarding and integration with existing data ecosystems.Work with Product and Engineering teams to relay customer feedback, influencing product development priorities.Create and refine technical documentation, best practices, and training materials to facilitate customer onboarding and ongoing education.Encourage the team to proactively seek out opportunities to expand usage, enhance performance, and ensure long-term customer success.Support pre-sales initiatives by providing technical expertise during client engagements, effectively communicating the value of InfoSum’s platform.Handle technical escalations, troubleshooting complex issues, and coordinating with internal teams to deliver timely resolutions.Drive continuous improvement within the Solutions Engineering function, enhancing processes to boost efficiency and customer impact.

For over two decades, Smartsheet has been at the forefront of empowering individuals and teams to accomplish anything they set their minds to. Through our innovative work management solutions, we enable teams to automate mundane tasks, extract valuable insights, and scale operations more intelligently. Above all, we are dedicated to creating an environment that fosters big thinking, decisive action, and the pursuit of meaningful work. When challenges meet purpose, and passion transforms into progress, that is the magic we experience every day.We are in search of an Enterprise Solutions Engineer who will play a pivotal role in providing technical expertise throughout the inside sales process. As a trusted advisor, you will guide clients in the successful deployment and adoption of Smartsheet solutions.This prominent position is part of our Enterprise Sales team and will report directly to the Manager of Enterprise Solutions Engineering.Your Responsibilities:Become a recognized Smartsheet expert, developing comprehensive knowledge in workflow definition and solution design.Collaborate closely with Account Executives to deliver dynamic technical demonstrations of the Smartsheet SaaS platform, integrations, and add-ons.Work in tandem with fellow Solutions Engineers to craft inventive solutions tailored to customer requirements utilizing Smartsheet.Identify, construct, and present Smartsheet solutions that effectively address specific customer challenges.Foster strong relationships with sales teams to ensure successful sales engagements, which may include providing daily product and technical support to cross-functional partners.Assist in preparing technical responses to inquiries from prospects, FAQs, and knowledge base entries; help establish best practices for widespread usage across large enterprises.Engage with Product teams to align offerings with customer needs.Occasionally support marketing events by traveling onsite to represent Smartsheet, showcase the platform, and connect with customers or prospects.Perform other duties as assigned.

About UsSmarsh is dedicated to empowering organizations to effectively manage risk while harnessing intelligence from their digital communications. With a thriving community of over 6,500 clients in regulated sectors, Smarsh provides indispensable tools for identifying compliance, legal, and reputational risks across more than 80 communication channels, helping to avert potential regulatory penalties and negative publicity. Our commitment to relentless innovation has earned us recognition from industry analysts such as Gartner and Forrester, while our sustained growth has placed us on the Inc. 5000 list of the fastest-growing American companies since 2008.We are in search of a highly skilled Senior Solutions Engineer to collaborate with our Sales Executives in pursuing various opportunities, including renewals, upsells, and acquiring new clients. The ideal candidate will bring exceptional technical proficiency in B2B Enterprise SaaS sales. In this role, the Senior Solutions Engineer will be instrumental in effectively positioning all Smarsh products in the market and advancing sales cycles towards technical victories.

Ebury empowers ambitious businesses to achieve global growth, mirroring this ethos in our approach to our people. We cultivate an environment that promotes innovation, collaboration, and problem-solving, ensuring every individual feels valued, supported, and empowered to thrive.If you are a collaborative professional eager to transform how businesses operate on a global scale, we invite you to connect with us. Let's explore how Ebury can fast-track your career and allow you to shape the future of financial services.Director of Institutional FX SalesOnsite, 5 days a week in the office

About DecagonDecagon stands at the forefront of conversational AI, enabling brands to provide unparalleled concierge-level customer experiences. Our cutting-edge technology empowers leading enterprises such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate personalized and engaging interactions across all communication channels, including voice, chat, email, and SMS.We envision a future where customer interactions are revolutionized, moving from mundane support tickets to swift resolutions and enriching conversations that foster deeper relationships. Our mission is supported by prestigious investors, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, who share our innovative vision.As a company that values collaboration and excellence, we operate from our London office, where our principles—Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle—guide our collective growth and success.About the RoleWe are seeking a Senior Solutions Engineer, a pivotal technical role that will help define the future of our AI-driven solutions in the enterprise sector. This position bridges pre-sales engineering, product strategy, and enterprise architecture. You will act as a trusted technical advisor to enterprise clients, facilitating value-driven solutions and integrating Decagon’s AI-native platform into complex ecosystems.

Ebury empowers ambitious businesses to achieve global growth, and we extend the same philosophy to our team members. We champion innovation, collaboration, and problem-solving, fostering an inclusive environment where everyone feels valued, supported, and empowered to succeed.If you are a collaborative individual eager to revolutionize how businesses operate on a global scale, we invite you to connect with us. Let’s discuss how Ebury can elevate your career and enable you to shape the future.Key Account Director - Ebury InstitutionalOnsite, 5 days a week in the officeResponsibilitiesFormulate and execute dynamic sales strategies to attract new institutional clients and enhance our existing client portfolio.Build and sustain robust relationships with institutional clients and the fund ecosystem (investment managers, corporate service providers, and fund administrators), comprehending their investment goals, risk tolerance, and foreign exchange requirements.Conduct research to identify and engage various institutional clients needing cross-border payments, foreign exchange, and hedging solutions.Establish credibility and rapport with clients through networking and effectively presenting comprehensive solutions tailored to their international payment and Forex needs.Collaborate with internal teams such as FX dealing and operations to ensure the seamless execution and delivery of services to clients.Utilize Ebury's global presence to deliver services to clients in an internationally-focused manner.