Solutions Engineering Manager

The Solution Specialist role at Shift4 Payments centers on advancing payment solutions for a broad range of clients. This position involves working with multiple teams to refine offerings and support both customer satisfaction and smooth operations. Role overview Solution Specialists contribute to the delivery of tailored payment services. The work includes collaborating with colleagues from different departments to improve products and address client needs. Key responsibilities Support the development and implementation of payment solutions. Work with cross-functional teams to enhance product features. Maintain a focus on customer satisfaction and operational quality. Location This position is based in Toronto, Ontario, Canada.

Join Rose Rocket as an Enterprise Solutions Deployment Specialist and play a pivotal role in the deployment of our cutting-edge enterprise solutions. You will collaborate closely with cross-functional teams to ensure the successful implementation of our products, providing exceptional support and guidance to clients during the deployment process.Your responsibilities will include assessing client needs, configuring solutions, troubleshooting issues, and ensuring timely project delivery. We are looking for a passionate individual who thrives in a dynamic environment and is committed to excellence in client service.

Join the Government of Ontario as a Solutions Development Software Specialist specializing in .NET technologies. In this role, you will collaborate with cross-functional teams to deliver innovative software solutions that enhance government operations and services. Your expertise will drive the development and deployment of robust applications while ensuring compliance with industry standards.

Join our innovative team at Tipalti Solutions as a Solutions Consultant, where your expertise will help us transform the way businesses manage their financial operations. You will be a key player in providing tailored solutions that meet client needs while leveraging cutting-edge technology. Your role will involve collaborating with cross-functional teams to ensure successful implementation and ongoing support of our solutions.

Role overview AfterShip is looking for a Solutions Engineer based in Toronto. This position centers on helping clients implement and improve AfterShip’s shipping solutions. The role is well suited for those who like tackling technical problems and value creating positive customer experiences. What you will do Collaborate directly with clients to learn about their shipping and integration requirements Recommend and deliver solutions that align with each client’s business objectives Apply technical expertise to support clients during onboarding and as they continue using AfterShip Serve as a link between clients and internal development teams to facilitate smooth integrations Communicate clearly with both technical and non-technical stakeholders Requirements Comfortable discussing technical topics and troubleshooting issues Strong communication skills and a focus on client relationships Enjoys solving problems and supporting business success

Role overview The Campaign Marketing Specialist at Tipalti Solutions will help execute and improve integrated marketing campaigns from the Toronto office. This position works closely with campaign managers, sales, and marketing operations to plan, launch, and measure demand generation efforts. Campaigns may include webinars, outbound initiatives, and Account-Based Marketing (ABM) programs. The role also involves developing content and strategies to increase lead conversion. What you will do Design, plan, and run integrated marketing campaigns across several channels to build a healthy pipeline. Support the planning, execution, and measurement of lead generation campaigns and webinars. Create content aimed at driving lead generation. Provide data, reports, and insights to inform marketing efforts. Who succeeds in this role Strong attention to detail and comfort working with data are important in this position. Success depends on a mix of creativity and analytical thinking, collaboration with others, and the ability to use insights to improve campaign results and support sales objectives. About Tipalti Solutions Tipalti is an AI-driven finance automation platform serving mid-market businesses. The company offers solutions for accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury management. Tipalti partners with financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa. Over 5,000 companies worldwide use Tipalti to pay millions of suppliers and payees in more than 200 countries and territories, supporting 120 currencies. Founded in Israel in 2010, Tipalti is headquartered in the San Francisco Bay Area (Foster City) and has offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi, and Medellin. Team and culture Tipalti values collaboration and a team-oriented approach. Employees work together toward shared goals, with an emphasis on quality and respect. The company offers competitive benefits, flexible work arrangements, career coaching, and an inclusive environment where diverse perspectives are welcomed. Team members are encouraged to grow and contribute meaningfully without ego.

Join Pigment as an Associate Solution Architect, where you will play a pivotal role in shaping innovative solutions for our clients. You will collaborate closely with cross-functional teams to design and implement scalable systems that meet our customers' needs. This position offers an exciting opportunity to grow your skills in a vibrant and fast-paced environment.

About Future Secure AI Future Secure AI builds advanced solutions where artificial intelligence meets practical business needs. The company partners with global enterprises across many industries to address significant challenges. BRAVER values, bravery, rigor, and curiosity, shape both the culture and daily work. The leadership team combines deep experience with an open-door approach, so employees are seen and supported. Professional growth matters here, and individual success is tied closely to the company's progress. Role Overview: Senior Solutions Architect Based in Toronto, Ontario, the Senior Solutions Architect leads the design and development of technical frameworks for AI Co-Workers in complex client and platform environments. This is a hands-on architecture position for someone skilled at turning business requirements into strong, cloud-native, AI-powered systems.

Join Netomi as an Agentic Solution Engineer, where you will be at the forefront of driving innovative solutions that enhance customer experiences. In this role, you will be responsible for collaborating with cross-functional teams to design, implement, and optimize AI-driven solutions tailored to meet client needs. Your expertise will help shape the future of customer support automation, ensuring that our technology empowers businesses to operate more efficiently.

Join our dynamic team at Alternative Payments as an Onboarding Specialist focused on Customer Success. In this pivotal role, you will facilitate the onboarding process for our clients, ensuring a smooth transition and integration of our payment solutions. You will be the first point of contact for new clients, guiding them through our services and addressing their inquiries to enhance their experience.Key responsibilities include developing onboarding materials, coordinating training sessions, and maintaining strong client relationships. You will work closely with various teams to ensure our clients' needs are met effectively.

Metergy Solutions Inc. brings together the drive of a startup and the stability that comes from more than 45 years in business. As a technology company focused on reducing carbon emissions, Metergy helps clients reach their decarbonization goals through advanced submetering solutions. The company supplies, installs, and remotely reads meters for electricity, water, gas, and thermal energy in multi-residential and commercial properties. Services cover billing, utility collection, and related administrative tasks. Through a Submetering as a Service (SaaS) model, Metergy provides recurring revenue streams and has helped clients cut energy use by up to 40 percent. This track record has opened doors to green bonds and green financing for many clients. Metergy stands as the leading submeter provider in both the New York and Canadian markets, ranking among the largest in North America. The team manages over 900,000 contracted meters and issues more than 4 million utility bills each year. With a workforce of over 500, Metergy operates as part of Brookfield Infrastructure Partners, drawing on significant capital and industry knowledge. Mission and Culture Metergy’s mission centers on delivering accurate, reliable utility consumption data to building owners and occupants. The company’s expertise in turnkey submetering and billing supports this goal. Metergy aims to create a workplace where employees feel empowered and inspired to make a difference. People are at the core of Metergy’s culture. The company believes that when employees feel valued and supported, strong results follow. Metergy has earned recognition as a Great Place to Work for two consecutive years, reflecting a commitment to a respectful, inclusive, and high-performing environment. Metergy’s team approaches work with passion and dedication.

At BitGo, we are the premier provider of digital asset infrastructure solutions, specializing in custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our inception in 2013, we have empowered clients to navigate the digital asset landscape securely. With a worldwide presence and multiple Trust companies, BitGo serves thousands of institutions, including top brands, exchanges, and platforms, as well as millions of retail investors globally. As a cornerstone of the digital economy, we manage a significant share of Bitcoin network transactions, establishing ourselves as the largest independent custodian and staking provider in the digital asset realm. Discover more about us at www.bitgo.com.Our Solutions Engineering team collaborates closely with both prospective and current clients, providing workshops and training on BitGo's offerings, while guiding them through the technical journey from sales to onboarding. We are in search of a seasoned professional based in Toronto who can foster and nurture strong relationships with our clients.

Join Netomi as a Senior Solution Engineer, where your expertise will play a vital role in shaping and delivering innovative solutions to our clients. You will engage with cross-functional teams to design, implement, and optimize our cutting-edge AI-driven products. We seek a dynamic professional who thrives in a fast-paced environment and is passionate about leveraging technology to enhance customer experiences.

Join the Feathery TeamFeathery is at the forefront of transforming data intake workflows for insurance and wealth management sectors. Our platform is trusted by industry leaders to streamline essential processes such as underwriting, client onboarding, and automated account openings.As we experience rapid growth and increased demand from enterprises, we are expanding our customer-facing teams to tackle complex implementations across various financial services and beyond.Why We’re ExpandingTo meet the needs of our growing base of sophisticated clients who depend on our platform for critical workflows, we are seeking a Solutions Engineer. This role is perfect for individuals who thrive on solving technical challenges, engaging directly with customers, and influencing product adoption in real-world scenarios.You will collaborate closely with sales, product, and engineering teams to ensure successful implementations and shape the future of our platform.Role OverviewIn this dynamic and high-responsibility role, you will be involved in:Customer-facing technical solution designEngagement across the customer lifecycle during pre-sales and post-salesArchitecting workflows and solving complex problemsCollaborating cross-functionally with product, engineering, and sales teamsAs a pivotal member of the Solutions Engineering team, you will help define our support and scaling strategies for customer implementations, from initial proof-of-concept to sustained success.Your ResponsibilitiesCustomer Solutions & ImplementationLead technical scoping, proof-of-concepts, and onboarding for key clientsCollaborate with clients to design and implement intricate workflows on the Feathery platformEducate customers on best practices for creating scalable, maintainable solutionsFacilitate deployments and ensure successful integration across teamsPre-Sales Engagement & Product ExpertiseSupport the sales team during the evaluation phase by showcasing technical capabilitiesConvert customer needs into customized product solutionsCreate demos and prototypes to illustrate our platform's potential

About EliseAI EliseAI focuses on improving access to housing and healthcare. The team aims to make it easier for people to secure quality housing and healthcare services by integrating AI agents into existing workflows. This approach helps organizations boost efficiency, reduce costs, and create a better experience for users. Housing Solutions: EliseAI’s platform makes it easier for renters to schedule apartment tours, sign leases, submit maintenance requests, and communicate with property managers, all in one place. Healthcare Innovations: The company streamlines appointment scheduling, intake forms, and communication between patients and providers, so people can spend less time on paperwork and more time focusing on health. With EliseAI, organizations can cut down on manual work, improve accessibility, and deliver a smoother experience for essential services. The company recently raised $250 million in Series E funding led by Andreessen Horowitz to support its growth. Role Overview: Product Solutions Lead The Product Solutions Lead brings together technical skill, customer understanding, and team leadership. This person serves as a subject matter expert for EliseAI’s product suite and leads a group of 3–5 Product Solutions Analysts. Key parts of the role include managing technical investigations, keeping communication with customers clear and responsive, and ensuring high standards across the team. The position calls for strong analytical thinking, operational discipline, and the ability to help team members grow. Main Responsibilities Serve as the main escalation point for product-related issues, analyzing complex technical problems (including SQL, logs, and APIs) and identifying root causes that affect business results. Work closely with Customer Success, Product, and Engineering teams to resolve issues and provide input on strategic product decisions. Lead, coach, and support a team of 3–5 Product Solutions Analysts, offering real-time guidance and constructive feedback. Manage onboarding for new team members and oversee ongoing training to build product and technical expertise. Location This position is based in Toronto.

Join AOT Technologies as a Solution Architect specializing in Financial Services, where you will leverage your expertise to design and implement cutting-edge solutions for our clients. In this dynamic role, you will collaborate with cross-functional teams to deliver innovative financial technology solutions that meet business needs and enhance user experience.

SOCi, the frontrunner in AI-driven marketing solutions tailored for multi-location enterprises, is seeking a skilled Implementation Specialist. In this role, you will provide comprehensive software training and onboarding support to new SOCi clients, ensuring they are equipped for success from the outset. You'll serve as a coach during the initial implementation of their SOCi accounts, addressing any inquiries and recommending additional services such as social media and reputation management support, as well as guidance on utilizing the Facebook Business Manager.Success in this position entails collaborating across various departments including Sales, Client Success, Product, Engineering, and Marketing. You'll play a crucial role in achieving customer objectives through effective communication and teamwork.The ideal candidate will exhibit a unique combination of technical skills, interpersonal abilities, organizational acumen, and a collaborative spirit. You should be driven by a passion for enhancing customer outcomes and success.SOCi offers a competitive base salary ranging from $60,000 to $88,000 CAD, along with a performance-based bonus. Individual compensation depends on factors such as relevant experience, skills, and educational background.

About UsAir-tek is a pioneering Canadian software company renowned for its innovative products that have rapidly captured a significant share of a vast global market. Our exceptional product-market fit has led to overwhelming demand from customers worldwide. While our clientele is familiar with our offerings, we strategically operate in stealth mode to focus on growth.Our diverse team is united by a passion for tackling complex challenges, a commitment to innovation, and a vision to revolutionize the passenger-centric travel industry. Situated in Toronto, we foster an inclusive culture grounded in trust, collaboration, excellence in product delivery, and ongoing personal development. We are passionate about our work and committed to supporting one another.OverviewWe are on the lookout for a dedicated Solution Architect to join our team, playing a pivotal role in devising technological solutions to address intricate business challenges. As we develop and deploy enterprise software, we seek a candidate with a robust background in implementing and integrating SaaS platforms.

AbbVie Inc. seeks a Manager of Analytics Solutions based in Toronto. This leadership role guides a team dedicated to developing analytics solutions that drive actionable insights for the organization. Role overview The Manager of Analytics Solutions oversees the delivery of analytics projects aimed at supporting better patient outcomes. Collaboration is central to this position, as it works with teams from various departments to shape analytical strategies and align data-driven decisions with business objectives. Key responsibilities Lead a team focused on analytics solutions and insight generation Work cross-functionally to develop and implement analytical strategies Ensure analytics efforts are aligned with business goals and support improved patient outcomes Collaboration This position partners with colleagues across the company to integrate analytics into decision-making processes and help achieve organizational priorities.