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Solutions Engineer- Startups

OpenAISan Francisco
Hybrid Full-time

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Experience Level

Mid to Senior

Qualifications

5+ years of experience in software engineering, ML engineering, or similar roles, preferably in startups; prior experience as a founder is a plus. Strong programming skills in Python, JavaScript, and relevant frameworks. A passion for innovative technology and startups.

About the job

About Our Team

Join our dynamic Solutions Engineering team at OpenAI, where we are dedicated to facilitating the safe and impactful implementation of Generative AI applications for developers and enterprises. As trusted advisors and thought partners, we collaborate closely with founders and technical teams to innovate, construct, and expand groundbreaking AI products on the OpenAI platform.

Position Overview

We are on the lookout for a skilled and product-oriented Solutions Engineer who is passionate about pushing the boundaries of advanced AI alongside our startup clientele. In this role, you will engage with some of the most innovative AI startups globally, guiding them through the phases of ideation, development, deployment, and scaling to optimize the value derived from our platform. You will be instrumental in shaping the creative and unprecedented use cases being developed on our API, acting as a vital partner in gathering and conveying high-fidelity product and model feedback to our internal teams. Collaborating closely with Sales, Solutions Architecture, Applied Research, and Product teams, you will report directly to the Startups Solutions Engineering Lead.

This position is based in our San Francisco headquarters, utilizing a hybrid work model that includes three days in the office each week. We also provide relocation assistance to new hires.

Key Responsibilities

  • Serve as a technical thought partner for startups, assisting them in rapidly transitioning from concept to production at scale using our API.

  • Develop and disseminate repeatable guidance for the startup ecosystem by creating best practices, sample applications, deployment patterns, and technical playbooks, as well as leading workshops, office hours, hackathons, and founder roundtables.

  • Work collaboratively with Product and Research teams to ensure our models and platform consistently deliver top-tier performance for real-world startup applications.

  • Aggregate high-quality product and model feedback from a diverse portfolio of startups and translate this into concise, prioritized requirements that inform our development roadmap.

Ideal Candidate Profile

  • Possess 5+ years of experience as a software engineer, ML engineer, or in a related role, preferably within a startup context; prior experience as a founder or founding engineer is highly regarded.

  • Demonstrate a strong passion for startups and a firm belief in their potential to evolve into significant enterprises.

  • Exhibit proficiency in programming languages such as Python and JavaScript, alongside relevant frameworks and tools.

About OpenAI

OpenAI is at the forefront of artificial intelligence research and deployment, dedicated to ensuring that AI benefits all of humanity. Our Solutions Engineering team plays a critical role in the innovative application of AI technology, partnering with enterprises and startups to realize their visions.

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