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Solutions Engineer - Spanish Market (Italian Speaking)

Remote Full-time

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Experience Level

Experience

Qualifications

Qualifications:Proven experience in pre-sales technical support or a related field. Excellent communication skills in both English and Italian. Strong understanding of customer experience management. Ability to engage with clients and address their needs effectively. Prior experience in a SaaS environment is a plus.

About the job

Our Culture
At Quantum Metric, our foremost goal is to cultivate a culture where everyone thrives. We are dedicated to fostering diversity and inclusion, empowering our team members to reach their full potential through tailored coaching and training initiatives that accelerate their career paths in any direction they choose.

As a remote-first organization, we recognize the significance of creating an engaging, diverse, and enjoyable work environment. We host regular company-wide events, seasonal challenges, and local outings sponsored by Quantum Metric when virtual meetings become overwhelming. Additionally, we have several Employee Resource Groups that provide a platform to discuss, share, and reflect on issues that affect our lives both inside and outside of work – from navigating the SaaS landscape as a newcomer to addressing the challenges faced by individuals from underrepresented backgrounds such as Black, Hispanic, Asian American, Native Hawaiian/Pacific Islander, LGBTQIA, and others.

Our commitment to our customers runs deep. You will not only collaborate with some of the most prestigious brands globally but also forge enduring relationships.

At Quantum Metric, we value diverse experiences and educational backgrounds and do not expect you to meet every single qualification for this role. What we truly care about is the unique perspective you bring and your ability to embody our core values of passion, perseverance, and integrity.

About the Role
As a Solutions Engineer at Quantum Metric, you will play a pivotal role in delivering exceptional pre-sales technical support to our sales team. You will serve as the subject matter expert in customer experience management and Quantum Metric's offerings. Your responsibilities will include conducting product demonstrations that effectively address customer pain points and highlight Quantum Metric's leading CXM solutions. Throughout the sales process, you will spearhead proof of concepts, showcasing Quantum Metric's ability to meet and exceed customer requirements, often within their production environment.

About Quantum Metric

Quantum Metric is a forward-thinking company focused on enhancing customer experiences through innovative technology solutions. Our commitment to diversity, inclusion, and employee growth sets us apart in the tech industry.

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