Solutions Engineer at Sentry | San Francisco

About SentryAt Sentry, we believe that bad software shouldn't be the norm. Our mission is to empower developers to create better software at a faster pace, allowing us all to enjoy technology more fully.With over $217 million in funding and a community of 100,000+ organizations supporting our vision, we are dedicated to developing performance and error monitoring tools that enable companies like Disney, Microsoft, and Atlassian to minimize bug fixing and maximize product development.Embracing a hybrid work model across our global offices, we invite you to join us in the office on Mondays, Tuesdays, and Thursdays to foster meaningful collaboration. If you are passionate about building solutions that enhance the digital experience, come help us innovate the future of software monitoring tools.About the RoleThe Data Science team is an integral part of Sentry's Data & Analytics within the Business Operations organization. We are focused on leveraging data to drive smarter decisions by creating models and analytical systems that translate data into actionable insights. Our commitment is to deliver high-impact, production-ready data science projects that bolster teams across Product, GTM, and Finance.In the role of Senior Data Scientist, you will be pivotal in defining the data science framework at Sentry. You will tackle complex, ambiguous challenges, develop models that yield significant business results, and help set the standards and practices that facilitate the scalability of data science efforts. Collaborating closely with cross-functional teams will ensure that our data science initiatives are trusted, widely adopted, and impactful across the organization.If you thrive on solving challenging problems, enjoy working independently, and seek to harness data science to influence real-world decisions, we are eager to connect with you.Your ResponsibilitiesDefine a repeatable data science operating model including roadmapping, stakeholder engagement, and delivery standards.Develop and deploy predictive models that inform product and business decisions, such as customer adoption, intelligence, lead scoring, and impact measurement.Collaborate with GTM, Product, and Finance teams to integrate models into actionable workflows rather than limiting them to dashboards.Provide technical leadership, elevating the standards for data science practices at Sentry.Work alongside Data Engineering to guarantee reliable deployment of production models.Enhance the foundational elements that boost experimentation and learning over time.What You'll Appreciate About This RoleThe opportunity to shape the future of data science at Sentry.A collaborative environment that values innovation and creativity.The chance to work on meaningful projects that have a real impact on the business.

About SentryAt Sentry, we’re on a mission to revolutionize software development by enabling developers to write exceptional code efficiently. With over $217 million in funding and a community of 100,000+ organizations, including industry giants like Disney, Microsoft, and Atlassian, we provide state-of-the-art performance and error monitoring tools. Our commitment to innovation drives us, and we believe in enhancing technology for everyone.We embrace a hybrid work model, designating Mondays, Tuesdays, and Thursdays as in-office days to foster collaboration and creativity. If you’re passionate about creating tools that enhance digital experiences, join us in building the future of software monitoring.About the RoleWe are seeking a Senior Product Designer who thrives on tackling intricate challenges and transforming them into user-friendly experiences that empower developers to deliver their best work.In this role, you will collaborate with a talented team of product managers, engineers, and designers to craft unique product experiences. As part of our dynamic design team, you will play a critical role in elevating our design language to ensure consistency, accessibility, and ease of development.In This Role, You WillDesign intuitive products that simplify complex developer workflows.Collaborate with cross-functional teams to brainstorm, refine solutions, and provide constructive feedback.Enhance our design language for consistent and accessible interfaces.Contribute to a design culture that values feedback, curiosity, and continuous growth.Champion exceptional design at every stage of the product lifecycle.You’ll Love This Job If YouEnjoy simplifying complex tools and workflows into seamless experiences.Thrive in collaborative environments with designers and engineers.Value consistency but understand when to innovate intentionally.Have a keen eye for detail, from overarching UX patterns to pixel-perfect designs.Believe in the power of open-source software and community collaboration.Are excited about bringing designs to life through code.

About SentryIn a world filled with subpar software, Sentry is dedicated to transforming the developer experience. Our mission is to empower developers to create high-quality software swiftly, allowing everyone to reconnect with the joy of technology.Backed by over $217 million in funding and trusted by more than 100,000 organizations, including giants like Disney, Microsoft, and Atlassian, we are at the forefront of developing innovative performance and error monitoring tools. Our goal is to minimize bug-fixing time so that companies can focus on what truly matters: building great products.At Sentry, we champion a hybrid work environment across our global locations, with Mondays, Tuesdays, and Thursdays designated as in-office days to foster collaboration. If you have a passion for crafting solutions that enhance the digital experience, join us in shaping the future of software monitoring.About the RoleWe are on the lookout for an enthusiastic and detail-oriented Executive & Office Assistant to collaborate with our leadership team and manage daily operations at our San Francisco office. This pivotal role involves delivering comprehensive administrative support to our executives and partnering with the SF Office Manager to create an inviting and efficient workplace for all employees and visitors. As an integral part of our operations, you will facilitate seamless facility management and enhance communication within the team.If you excel at instilling order amidst chaos in a vibrant and dynamic environment, this opportunity is for you. Join our rapidly growing team committed to revolutionizing software development for half a million developers; we need your expertise!Note: While our company policy supports a hybrid work approach, this position requires in-office presence five days a week in San Francisco.

About SentryIn a world inundated with poor software, Sentry stands out with its commitment to ensuring developers can create high-quality software efficiently. Our mission is to empower developers to write better software faster, allowing everyone to rediscover the joy of technology.With over $217 million in funding and a growing community of more than 100,000 organizations, including industry giants like Disney, Microsoft, and Atlassian, we are at the forefront of developing performance and error monitoring tools that streamline the development process.Sentry supports a dynamic hybrid work environment across our global offices, with dedicated in-office days on Mondays, Tuesdays, and Thursdays to foster collaboration. If you have a passion for crafting tools that enhance the digital experience, join us in shaping the future of software monitoring.About the RoleAs a Senior Software Engineer on Sentry’s AI/ML team, you will play a pivotal role in developing the platform utilized by our debugging agents. This position is critical in incorporating AI and machine learning into our fundamental products, ranging from issue triage and resolution to predictive analytics for application performance monitoring. Your contributions will provide actionable insights to companies worldwide, enabling them to enhance their software development processes.Your ResponsibilitiesDevelop advanced agentic AI platforms to triage, debug, and resolve real-world production challenges.Utilize Sentry’s extensive dataset of errors, spans, and profiles to inform your development.Lead the development of significant projects within the AI/ML domain.What You’ll Love About This JobYou are motivated by impact and relish working on high-stakes, visible projects.You enjoy the process of building and will have the chance to be a foundational member of the AI/ML team.You thrive in collaborative environments and enjoy developing features alongside cross-functional teams.

About SentryAt Sentry, we believe that poor software should be a thing of the past. Our mission is to empower developers to create exceptional software rapidly, allowing everyone to enjoy technology at its best.With over $217 million in funding and a trust of more than 100,000 organizations—including industry leaders like Disney, Microsoft, and Atlassian—we are dedicated to crafting performance and error monitoring tools that minimize bug fixing and maximize product development.We embrace a hybrid work environment across our global hubs, designating Mondays, Tuesdays, and Thursdays as in-office days to foster meaningful collaboration. If you’re passionate about creating solutions that enhance the digital experience, join us in developing the next generation of software monitoring tools.Your Role as an Enterprise Marketing ManagerAs the Enterprise Marketing Manager, you will take charge of how Sentry is positioned to various buyer personas within our core audience segments, focusing on competitive deals, customer success stories, and enterprise-level campaigns.This pivotal role emphasizes storytelling and enablement. You will collaborate closely with our Sales, Product Marketing, and Integrated Marketing teams to ensure Sentry is strategically positioned to excel in competitive landscapes, supported by credible customer narratives and programs.Key ResponsibilitiesDevelop and implement enterprise messaging and positioning through crafting compelling narratives, sales materials, and content that effectively communicate Sentry's value proposition to target buyer personas.Lead competitive sales enablement by creating battlecards, positioning frameworks, conducting win/loss analyses, and delivering sales training to boost performance in strategic deals.Build and scale customer advocacy programs, including case studies and advisory boards, to illustrate credibility and impact on a larger scale.Support enterprise campaigns with robust narratives and content, working alongside Integrated Marketing and Product Marketing to align campaigns with buyer needs, competitive context, and customer endorsements.Collaborate with GTM teams on execution, addressing field needs, supporting key opportunities, and continually refining enterprise enablement based on feedback and performance outcomes.What Makes You a Great FitYou are a proactive individual who thrives on creating and executing programs from the ground up.You derive satisfaction from collaborating with Sales and relish the opportunity to influence competitive sales cycles.You possess a strong understanding of enterprise marketing dynamics and enjoy storytelling through data and customer insights.

About SentryAt Sentry, we recognize that poor software experiences are all too common, and we are determined to change that. Our mission is to empower developers to create better software more efficiently, allowing everyone to reconnect with the joy of technology.With over $217 million in funding and a community of more than 100,000 organizations, including industry giants like Disney, Microsoft, and Atlassian, we are pioneering performance and error monitoring solutions. Our tools enable companies to spend less time addressing bugs and more time innovating.Sentry promotes a hybrid work environment across our global hubs, designating Mondays, Tuesdays, and Thursdays as in-office collaboration days. If you are passionate about creating solutions that enhance the digital experience, we invite you to join us in developing the next generation of software monitoring tools.About the RoleAs a Staff Machine Learning Engineer within Sentry’s AI/ML team, you will take the lead in developing advanced models and agents that enhance our products' intelligence and functionality. This pivotal role involves integrating AI and machine learning into our core offerings, including issue triage and resolution, as well as predictive analytics for application performance monitoring. Your contributions will enable organizations worldwide to derive actionable insights from their software, helping them to create superior products at an accelerated pace.In This Role You WillCreate cutting-edge agentic AI systems for triaging, debugging, and resolving real-world production challenges.Utilize Sentry’s extensive dataset of errors, spans, and profiles to inform your work.Lead the charge on significant AI/ML initiatives within the organization.You Will Thrive in This Role If YouAre motivated by making a meaningful impact and enjoy high-stakes, visible projects.Have a passion for building and will embrace the opportunity to be a founding member of the AI/ML team.Excel in cross-functional collaboration, working alongside developers and product teams to create features.

About Sentry Sentry helps developers build better software. With over $217 million raised and more than 100,000 organizations, including Disney, Microsoft, and Atlassian, using our platform, we focus on performance and error monitoring that lets teams spend more time building and less time fixing bugs. We work in a hybrid model from our San Francisco hub, with in-office collaboration on Mondays, Tuesdays, and Thursdays. Our tools support companies as they scale, and our team is committed to improving the digital experience for everyone. About the Billing & Revenue Engineering Team This group sits at the intersection of product, finance, and infrastructure. The team ensures every observable event, errors, logs, traces, and session replays, is measured, priced, and billed accurately. Their work directly impacts Sentry’s revenue and customer trust. Success here requires deep experience with distributed systems, a sharp eye for financial accuracy, and a solid grasp of how customers use the product. Collaboration is central. The team works closely with product, engineering, BizOps, marketing, and sales to create systems that support new products and pricing strategies. Role Overview: Senior Software Engineer - Billing This position focuses on building and scaling the core systems behind Sentry’s billing infrastructure. The goal: deliver accuracy and reliability at a large scale. What You’ll Do Work on the next-generation usage tracking pipeline, handling hundreds of billions of events each day with low latency and financial-grade precision. Design flexible pricing models, from per-event billing to complex enterprise contracts, that allow product and sales teams to experiment quickly while maintaining revenue accuracy and speeding up new launches. Help make technical decisions about billing-specific data consistency, including managing delayed events, retroactive pricing changes, and reconciling distributed counts across our infrastructure. What Makes This Role Rewarding Work on hard problems that are easy to describe but tough to solve, all in service of a smooth and accurate experience for Sentry’s customers.

Join Sentry as a Senior Event Marketing ManagerSentry is on a mission to elevate software development by enabling developers to create high-quality software efficiently. With over $217 million in funding and a trusted network of over 100,000 organizations—including industry leaders like Disney, Microsoft, and Atlassian—we provide innovative performance and error monitoring tools that streamline the development process.We operate on a hybrid work model, emphasizing collaboration in our global offices, with designated in-office days to foster teamwork. If you are passionate about enhancing digital experiences and want to play a pivotal role in shaping the future of software monitoring tools, we invite you to apply.As a Senior Event Marketing Manager, you will lead our regional event strategy, including our dynamic startup program, while expanding our field marketing initiatives. This is an exciting opportunity for a proactive leader eager to create impactful experiences that drive sales and enhance our market presence.Your Responsibilities:Design and execute engaging regional marketing events that generate qualified leads, accelerate sales, and strengthen customer loyalty.Oversee all aspects of trade show and conference logistics, including vendor management, budgeting, staffing, performance tracking, and on-site execution to ensure exceptional experiences.Collaborate closely with sales teams to identify key accounts and develop tailored marketing strategies that effectively engage prospects.Maintain clear communication regarding event programs with all stakeholders, preparing essential planning documents, schedules, and budgets.Analyze event performance metrics and ROI, partnering with internal sales and MOPs teams to optimize future marketing efforts.Assist in developing compelling event content and messaging in collaboration with our marketing team.

Join Sentry as a Senior Product DesignerSentry is redefining the landscape of error and performance monitoring tools, creating solutions developers are eager to adopt. With over 160,000 organizations—ranging from solo developers to industry giants like Disney and Microsoft—utilizing our open-source product, we have established our dominance in the errors market.As we expand into revolutionary areas such as distributed tracing, metrics, logs, session replays, and AI-driven developer workflows, we invite you to be part of this exciting evolution. Imagine designing interfaces for an agentic issue resolution system where bugs can self-identify, triage, and even raise pull requests. This is not just a job; it's an opportunity to shape the future of developer tools.With $217 million raised so far, we are strategically positioned for continued growth, currently at an impressive 33% year-over-year. Our team thrives on a deeply technical culture, where engineers and designers collaborate closely without the confines of a large PM organization. Our Chief Product Officer, a former Apple executive, advocates for a partnership between designers and engineers in leading product development.Join us at a pivotal moment as our design team undergoes a transformative shift under the guidance of Aiden, our new Head of Product Design. We are moving from a pixel-perfect execution approach to strategic product thinking—focusing on understanding user needs before jumping into design. Your insights and creativity are crucial in this journey.

About AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. Our unique blend of proprietary infrastructure and advanced software empowers over 200,000 businesses across the globe, including notable names such as Brex, Rippling, Navan, Qantas, and SHEIN. We offer fully integrated solutions for managing everything from business accounts and payments to spend management, treasury services, and embedded finance on a global scale.Founded in Melbourne with a dynamic workforce of over 2,000 innovative professionals across 26 global offices, Airwallex is valued at $8 billion. We are backed by leading investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, positioning us at the forefront of creating the future of global payments and financial services. If you are ready to embark on the most ambitious journey of your career, we invite you to join us.Attributes We ValueWe seek builders with an entrepreneurial spirit who aspire for real impact, accelerated growth, and genuine ownership. You bring deep expertise and analytical thinking, driven by our mission and operating principles. You thrive in a fast-paced environment, demonstrating curiosity and making decisions based on foundational principles while balancing speed with thoroughness.With a humble and collaborative approach, you transform innovative ideas into tangible products and ensure projects are completed from start to finish. Leveraging AI, you work efficiently and solve problems quickly. Here, you will tackle complex, high-impact challenges alongside exceptional teammates and advance your career as we redefine the future of global banking. If this resonates with you, let's innovate together.Growth Data Science TeamThe Growth Data Science team is at the heart of Airwallex’s growth strategy, leveraging data and AI to create a sustainable competitive edge. We design and implement advanced solutions encompassing predictive modeling, personalization, LLM-powered systems, incentive optimization, and causal inference to drive significant growth throughout the customer journey.Discover more about our data science team in this blog.The RoleWe are on the lookout for a Senior Data Scientist to collaborate closely with our Growth and Marketing teams. Your role will involve designing, deploying, and refining impactful data science initiatives that drive our growth objectives.

Join Aircall, the leading integrated customer communications and intelligence platform that empowers growing businesses worldwide. With a trusted network of over 20,000 companies, Aircall seamlessly integrates voice and digital channels into one powerful platform, featuring one-click connections with top CRMs and over 100 essential business tools. Our AI-driven insights and automation capabilities enable sales and support teams to optimize their time, discover new opportunities, and deliver outstanding customer experiences. With a diverse global team of over 600 in cities such as Paris, New York, San Francisco, and more, Aircall is revolutionizing the way businesses engage with their customers, fostering deeper relationships and driving measurable success.Our Work Culture: At Aircall, we prioritize customer satisfaction, continuous learning, and extraordinary results. We encourage open collaboration, ownership, and swift, informed decision-making. If you thrive in a dynamic, team-oriented environment where curiosity, trust, and impact are key, you will fit right in.About Our TeamThe Data team at Aircall is integral to our decision-making process, driving innovation and growth through advanced data solutions, tools, and actionable insights.Role OverviewAs a Senior Data Scientist, you will play a crucial role in providing insights to our product and business teams, collaborating closely with product and engineering leaders. You will support key initiatives such as pricing strategies, packaging, multi-product approaches, and self-service solutions. Additionally, you will work cross-functionally with Engineering, Sales, Finance, Marketing, and Customer Relations to translate data requirements into impactful solutions. Your contributions will also include establishing best practices in analytics and mentoring team members to uphold high standards in data governance and insight generation.

Join Windfall, a pioneering people data and AI company, where data science is at the heart of our mission. We are dedicated to transforming how organizations understand and leverage people data by equipping leading commercial and nonprofit partners with precise, actionable predictive models.We are seeking a product-focused Senior or Staff Data Scientist to be part of our Modeling & AI team. In this pivotal role, you will directly influence customer success by developing custom propensity models that tackle our clients' most pressing challenges. Collaborating closely with customer data and Windfall's extensive data resources, you will craft innovative solutions and create comprehensive modeling pipelines that convert data into tangible value.This position offers a unique chance to witness your contributions in action, working hand-in-hand with our clients to develop a range of models, from sophisticated marketing and lead scoring to donation likelihood models that enhance the missions of the world's leading nonprofit organizations.

About DecagonDecagon stands at the forefront of conversational AI, enabling brands to create unparalleled concierge customer experiences.Our innovative technology empowers leading enterprises such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to harness AI agents that facilitate personalized and highly engaging interactions across various channels, including voice, chat, email, and SMS.We envision a future where customer experience transcends traditional support methods, offering quicker solutions, enriched dialogues, and more profound connections. Backed by elite investors like a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, we are committed to this vision.At Decagon, we thrive in an office environment that champions collaboration, excellence, and rapid progress. Our core values—Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle—guide our team dynamics and growth.About the RoleIn your role as a Senior Data Scientist at Decagon, you will apply rigorous technical expertise to analyze, test, and leverage data across our business operations. You will design experiments, utilize advanced statistical techniques, and construct scalable analytical frameworks to directly influence product strategy and enhance corporate performance.You will collaborate with Engineering and Product teams to implement robust measurement practices, promote data-driven decision-making, and derive insights that will guide Decagon’s future direction. This position requires a blend of analytical excellence and product insight, with the capacity to impact decisions at the highest organizational levels.In this role, you willDevelop and manage foundational datasets and metrics that reflect usage, performance, and efficiency across Decagon's AI platform.Enhance and expand Decagon’s data models, metrics, and dashboards to ensure coherent and scalable reporting across various teams.Collaborate closely with Engineering to inform strategy using data—identifying potential bottlenecks and scaling challenges before they escalate.Partner with Product and Engineering teams to integrate experimentation and measurement best practices into product development processes.Continuously refine Decagon’s data stack, ensuring efficient models, pipelines, and tools that enable self-service analytics across the organization.

Join Our Mission at SentryAt Sentry, we believe that bad software should be a thing of the past. Our mission is to empower developers to create better software more efficiently, enabling everyone to enjoy technology to its fullest.With over $217 million in funding and a community of more than 100,000 organizations, we are revolutionizing the way companies like Disney, Microsoft, and Atlassian approach performance and error monitoring. Our tools help teams spend less time troubleshooting and more time innovating.Embracing a hybrid work model, our global teams gather in the office on Mondays, Tuesdays, and Thursdays to foster collaboration. If you are passionate about creating solutions that enhance digital experiences, come help us shape the future of software monitoring.Role Overview:As we expand our Technical Customer Success team, we are looking for a Technical Customer Success Manager (TCSM) to facilitate the growth and adoption of the Sentry Platform across our global customer base. In this role, you will become a product expert dedicated to ensuring that customers are smoothly onboarded, derive maximum value from our platform, and identify new growth opportunities through diverse use cases and products.Your contributions will be vital in helping customers achieve tangible results with Sentry. You will work cross-functionally alongside Account Executives, Sales Engineers, and Engineering teams to align with customers' technical and business objectives.This position demands strong technical acumen and a comprehensive understanding of the Software Development Life Cycle (SDLC) as well as relevant technologies. If you are a technologist with experience in customer-facing roles supporting technical products and are eager to join a rapidly growing team, we want to hear from you!

About AbridgeAbridge, established in 2018, is dedicated to enhancing understanding within the healthcare sector. Our innovative AI-driven platform is specifically designed for medical dialogues, streamlining clinical documentation processes while allowing clinicians to prioritize what truly matters—their patients.Our enterprise-level technology converts patient-clinician interactions into structured clinical notes in real-time, seamlessly integrated with electronic medical records (EMRs). With our Linked Evidence and uniquely auditable AI, we are the sole provider that aligns AI-generated summaries with ground truth, enabling healthcare providers to quickly trust and verify the information produced. As trailblazers in generative AI for healthcare, we are setting the benchmark for the ethical use of AI across health systems.We comprise a diverse and expanding team of practicing MDs, AI experts, PhDs, creatives, technologists, and engineers all committed to empowering individuals and simplifying care. Our offices are located in San Francisco's Mission District, New York's SoHo neighborhood, and East Liberty in Pittsburgh.The RoleOur generative AI-driven products are transforming the medical field, and we are seeking a highly driven Senior Data Scientist to become a vital part of our expanding US-based Data Science & BI team. Your contributions will significantly shape product strategy and directly affect how healthcare practitioners interact with patient data.What You'll DoData Analysis and Insight GenerationExtract valuable insights and recognize trends and patterns pertinent to our business and product by gathering, cleaning, and analyzing both internal and external data.Maintain comprehensive visibility and comprehension of our AI generation pipelines, from internal quality metrics to automated evaluations in production.Investigate and rectify issues identified through data operations monitors, tools, and reports.Advanced Data ModelingUser Behavior Modeling: Analyze user interactions, engagement metrics, and funnel analyses to identify patterns and insights for product enhancement and feature development. Data-driven approaches are crucial for boosting user engagement and retention.A/B Testing: Design and interpret A/B tests to assess the efficacy of product features and design modifications.AI Model Evaluation: Evaluate and enhance AI models to ensure superior performance and accuracy.

About SemgrepSemgrep stands at the forefront of code security, empowering developers to innovate seamlessly. Our platform enables teams to identify, flag, and resolve genuine security issues before deployment, supported by an adaptive security system that evolves with their development process. Semgrep not only safeguards code in real-time but also offers essential guardrails that facilitate rapid development without compromising security. Trusted by top organizations like Snowflake, Dropbox, and Figma, we are recognized by Gartner for excellence in Application Security Testing. To learn more about our mission, visit semgrep.dev.Founded in San Francisco and backed by prominent investors including Menlo Ventures and Sequoia Capital, Semgrep is dedicated to continuous improvement, ensuring that our AI-driven system minimizes false positives and prioritizes actionable vulnerabilities. Experience the future of secure coding with us.

Join SoFi, a leading personal finance company, as a Data Scientist where you will leverage data to drive strategic decisions and enhance user experiences. In this role, you will analyze complex datasets, build predictive models, and collaborate with cross-functional teams to propel our innovative solutions forward.

Join Mercor as a Data ScientistAt Mercor, we stand at the forefront of labor markets and artificial intelligence research. We collaborate with top-tier AI laboratories and businesses to infuse the human intelligence crucial for the evolution of AI.Our expansive talent network empowers frontier AI models, mirroring the way educators impart knowledge: sharing insights and experiences that transcend mere coding. Currently, our network boasts over 30,000 experts generating more than $2 million daily.We are pioneering a new work paradigm where specialized expertise drives AI progress. To realize this vision, we seek a dynamic, fast-paced, and dedicated team. You will collaborate with leading researchers, operators, and AI companies, playing a pivotal role in the systems that are reshaping society.As a profitable Series C company, Mercor is valued at $10 billion and operates from our new headquarters in San Francisco with an in-office work schedule five days a week.Your RoleIn your first year, you will implement analyses and experiments that enhance key product metrics, including match quality, time-to-hire, candidate experience, and revenue. Your responsibilities will include:Establishing north-star and feature-specific metrics for our ranking systems, interview analytics, and payout frameworks.Designing and executing A/B tests and quasi-experiments, translating results into product decisions within the same week.Creating source-of-truth dashboards and streamlined data models to enable teams to self-serve answers.Collaborating with engineers to instrument events, enhancing data quality and latency from ingestion to insights.Rapidly prototyping models (from baseline models to gradient boosting) to optimize matching and scoring.Assisting in the evaluation of LLM-powered agents through the design of rubrics, human-in-the-loop studies, and guardrail mechanisms.What Makes You a Great FitYou possess strong foundational skills in statistics, SQL, and Python, alongside projects you are eager to showcase. You adapt swiftly, frame inquiries, test hypotheses, and deliver results within a day, valuing clarity in communication as much as statistical significance. A keen interest in LLM evaluation, retrieval, and ranking is a plus; you will learn alongside professionals from renowned firms such as Jane Street, Citadel, Databricks, and Stripe.

Superhuman offers an engaging hybrid working model for this role. This flexible approach provides team members with a balance of focused time and in-person collaboration, fostering trust, innovation, and a vibrant team culture. Team members for this position must reside in the San Francisco Bay Area. About SuperhumanSuperhuman, now part of Grammarly, is an AI productivity platform dedicated to unlocking extraordinary potential in everyone. Our suite of apps and agents seamlessly integrates AI into over 1 million applications and websites, including Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that comprehends context and provides automatic assistance. Founded in 2009, Superhuman empowers more than 40 million individuals, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and concentrate on what truly matters. Discover more at superhuman.com and explore our values here.The OpportunityTo achieve our ambitious goals, we are seeking skilled Data Scientists to join our Product and Growth Data Science teams. At Superhuman, data teams are regarded as trusted experts who reveal new insights to shape marketing, product, and growth strategies that drive significant outcomes across the organization. We have access to large datasets and are looking for individuals with exceptional technical and analytical abilities who can dissect complex business challenges and offer solutions that deliver high visibility and impactful results for the company.Growth Data Scientists collaborate closely with product, engineering, growth, and/or lifecycle marketing teams. They are tasked with designing and executing product experiments, as well as performing intricate analyses to guide product strategy through advanced analytics and machine learning. The ideal candidate will possess a proven record of delivering significant analytical projects within the Growth domain and working alongside cross-functional colleagues to influence decision-making.Product Data Scientists are responsible for assessing the quality of the Superhuman products, ensuring that our offerings are not only innovative but also user-friendly and effective.