About the job
About Sana
Sana is a pioneering AI lab dedicated to creating superintelligence for the workplace. We believe that organizations can achieve their goals more efficiently when individuals can effortlessly access knowledge, automate repetitive tasks, and learn anything with the support of advanced AI. As part of Workday, our mission is to develop AI solutions that enhance human capabilities.
About the Role
As a Solutions Engineer, you will be crucial in connecting our product development teams with clients. You will collaborate with innovative organizations to design, validate, and deploy transformative solutions across our two primary offerings: Sana Agents and Sana Learn. In the Sana Agents domain, your focus will be on operationalizing agentic AI by integrating systems, designing workflows, and showcasing how intelligent agents can navigate and utilize a company’s tools and knowledge base. In the Sana Learn area, you will partner with L&D, HR, and business leaders to build modern learning ecosystems, from AI-driven authoring tools to robust learning programs, analytics, and integrations.
As our client base and user adoption grow, your role will evolve to include mentoring new solution engineers, scaling your implemented solutions, and refining the playbooks necessary for the successful deployment of Sana solutions.
What You’ll Do
- Become an expert in our products and provide essential technical support during pre-sales and implementation, ensuring timely and accurate resolution of client inquiries.
- Engage with technical stakeholders, particularly in large enterprises, to build trust by demonstrating deep technical understanding of Sana’s products, integration ecosystems, generative AI, and enterprise security.
- Collaborate with product managers and engineers to remain informed on product advancements and ensure effective inter-team communication.
- Resolve complex technical challenges during sales and deployment, ensuring effective and efficient solution implementation.
- Identify and implement enhancements to optimize sales and deployment processes.

