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Solutions Engineer at Lakera | Singapore

LakeraSingapore
On-site Full-time

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What You’ll Do:Serve as the primary technical contact for prospects assessing Lakera, comprehending their needs and designing solutions that align with their existing infrastructure using Lakera’s platform. Collaborate with the Customer Success team to ensure rapid onboarding and realization of value from the platform. Create and maintain comprehensive technical documentation and guides to facilitate pre-sales and guide post-sales processes. Assist with product configuration and implement minor technical adjustments required for prospect and customer deployments. Relay feedback from prospects to Product and Engineering teams, influencing the development roadmap and ensuring the platform evolves with market needs.

About the job

Lakera is in search of a dynamic Solutions Engineer to enhance our sales processes, drive customer success, and refine the product experience as we expand. In this pivotal customer-facing role, you will serve as the primary technical liaison throughout the sales cycle and provide essential support for customer success. Your mission will be to interpret customer requirements into tailored solutions, utilizing Lakera’s AI Defense Plane to empower enterprises in securing their AI frameworks and unlocking innovative applications.

You will collaborate closely with teams from Sales, Customer Success, Product, and Engineering to ensure Lakera fulfills its mission. Your unique combination of technical acumen, communication prowess, and customer-centric approach will place you at the forefront of AI security advancements.

About Lakera

Lakera, a part of Check Point Software Technologies, is dedicated to ensuring that AI operates in accordance with our intentions. We are paving the way for a future where AI agents manage business operations and personal lives. At Lakera, we are not merely envisioning this future; we are constructing the security infrastructure necessary for its realization. We empower security teams and innovators, enabling their businesses to adopt AI technologies and unleash the next wave of intelligent computing.

We partner with Fortune 500 companies, startups, and foundational model providers to safeguard them and their users against adversarial misalignments. We also proudly present Gandalf, the world’s leading AI security game.

Our pace is rapid, and our sense of urgency is palpable. We operate cohesively as a single team, while anticipating substantial ownership and accountability from each member. Transparency is a core value at every level, and we are committed to continuously raising the standards in all our endeavors. We celebrate diverse perspectives, believing that this diversity fosters the best outcomes.

About Lakera

Lakera is a Check Point company focused on providing secure AI solutions. We strive to build the foundational security required for AI technologies, enabling businesses to leverage intelligent computing safely. Our commitment to innovation and security positions us as leaders in the AI security space, working with notable enterprises and fostering a secure AI landscape.

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