Solutions Engineer Associate

About EliseAIAt EliseAI, we are dedicated to transforming critical industries such as housing and healthcare. Securing a place to live and accessing quality healthcare should not be a challenge. By embedding AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the overall experience for all stakeholders.Housing: We streamline the process for renters to tour apartments, finalize leases, submit maintenance requests, and maintain communication with their property management teams—all in one integrated platform.Healthcare: Our solutions simplify appointment scheduling, intake form completion, and facilitate clear communication between patients and providers, allowing everyone to focus on health rather than paperwork.At EliseAI, we empower organizations to minimize manual tasks, enhance accessibility, and provide seamless experiences across essential services. Our recent success in raising a $250 million Series E round led by Andreessen Horowitz will further accelerate our mission.About The RoleAs a member of EliseAI’s Technical Solutions & Support team, you will be a subject matter expert responsible for addressing customer inquiries and resolving issues. You will have a comprehensive understanding of our client configurations and access to system data, collaborating with other internal teams to troubleshoot problems and enhance the customer experience.Key ResponsibilitiesGain a profound understanding of our systems, customers, and their optimal interactions:Facilitate client onboarding and adapt their preferences into our system settings.Understand the integration of our systems with client email, calendar, CRM, and property management tools.Comprehend client business operations and the implications of reported issues.Deliver outstanding, client-focused support:Communicate promptly, clearly, and professionally with clients to identify their issues, reproduction steps, and the business impact.Actively collaborate with internal teams to resolve issues swiftly and effectively.

Role Overview Qloo seeks an Associate Solutions Engineer based in New York City. This position works closely with teams across the company to design solutions that use Qloo’s data analytics tools in creative ways. Collaboration and problem-solving are central to the role.

Solutions EngineerAt Extend, we are revolutionizing the landscape of document processing with our cutting-edge cloud technology. Our mission is to transform the way organizations handle unstructured data, empowering them to make data-driven decisions.In the role of Solutions Engineer, you will serve as the pivotal technical liaison for our clients as they explore the capabilities of Extend. We are seeking engineers who are deeply committed to addressing customer challenges, have a keen eye for detail, demonstrate high agency in their work, and are passionate about harnessing AI to empower businesses.Why Join Us?Experience remarkable growth with us, as we've achieved a 400% revenue increase over the past year, reaching several million in ARR, with momentum continuing to build.Join a product that is highly valued by users and integrated into mission-critical processes at major enterprises like Square, Zillow, and Chime, as well as innovative startups like Brex and Mercury.Capitalize on a rapidly expanding document processing market that has exploded due to LLMs, where existing solutions fall short in user satisfaction.Become part of a lean team that delivers exceptional customer and revenue results, making your contributions impactful at this crucial stage of our journey.With our successful Series A funding and a de-risked business model, the potential for growth is significant—now is the ideal time to join our team.Work alongside a talented team, including former founders and record holders, in a high-performance culture located in NYC, with opportunities for substantial equity ownership.Engage in solving novel, complex challenges at the intersection of LLMs, intricate data processing, and human-AI interfaces.Gain firsthand experience in building a successful startup with ample leadership opportunities as we continue our rapid growth.Your ImpactYour role will be crucial in ensuring our customers can successfully implement LLMs in real-world applications, tackling unprecedented challenges along the way. Excellence in this area is imperative.Here are some complex problems you will tackle:How can we instill confidence in enterprises when deploying AI?What is the optimal way to design the evaluation experience for our customers?How can we empower customers to become experts in using our product?What strategies can we implement to help customers navigate trade-offs between latency, cost, and performance for their specific use cases?Role ResponsibilitiesDesign and architect innovative solutions to address complex customer challenges using Extend's platform.

About UsAt Metronome, we are revolutionizing the landscape of usage-based billing, specifically crafted for the dynamic needs of modern software companies. Our innovative platform empowers businesses to swiftly launch products, implement any pricing model, and optimize finance workflows—all without requiring a single line of code.Processing millions of invoices each billing cycle, our rapidly scaling platform not only saves our customers hours of development and invoicing but also enables them to leverage consumption data to enhance customer service. We are proud to partner with industry giants like OpenAI, NVIDIA, Confluent, and Anthropic, who appreciate our unique approach and product offerings.You will become part of a seasoned team led by founders with a proven track record of building and selling successful startups. Our team members bring invaluable experience from scaling operations at major companies such as Dropbox, Clever, and New Relic. With the backing of over $128 million from top-tier investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures, we are poised for remarkable growth. Our investors also include founders and executives from leading companies like Segment, Plaid, Looker, GitLab, Confluent, HashiCorp, and Snowflake, who understand the challenges we are addressing.About the RoleJoin our AI Native Solutions team at Metronome, where we blend technical sales, implementation, and customer success, uniquely designed for the fast-paced environment of AI-first companies. In contrast to traditional sales engineering roles, this position encompasses a significant portion, if not the entirety, of the deal cycle—right from the initial call to the technical win. You will also engage hands-on in the implementation process, ensuring our clients launch swiftly and effectively.As an AI Native Solutions Engineer, you will take on the role of the primary technical lead for rapidly evolving AI companies that require the implementation of usage-based billing within tight timelines.Please note that this position requires you to be located in San Francisco, New York City, or Chicago.What You'll DoDrive Technical Success:Manage qualified inbound leads, guiding them through discovery, demonstrations, proofs of concept, and securing the technical win.Conduct efficient discovery sessions to quickly identify billing challenges, product launch timelines, and technical specifications.Infuse energy and urgency into every engagement—proactively advancing deals, identifying potential obstacles early, and fostering relationships across customer organizations (engineering, finance, product) to cultivate champions.Deliver streamlined, tailored demos to technical founders and product/engineering teams.

Unlock your potential with a leader in performance-driven advertising!In the pivotal role of Solutions Engineer at Taboola in New York City, you will collaborate closely with our Sales and Account Management teams to ensure the success of Taboola’s global advertisers. Your responsibilities will encompass onboarding new advertisers, overseeing campaign delivery and performance, troubleshooting technical challenges, and offering comprehensive technical recommendations, best practices, and optimization strategies tailored to a diverse portfolio of clients. This role also involves addressing complex database and backend technology issues.The ideal Solutions Engineer is an exceptional communicator and presenter, adept at grasping all technical dimensions of our clients' goals and objectives. A quick learner, you must be comfortable adapting to the evolving needs of our platform. Continuous professional development and flexibility are key components of this dynamic position.

About Hebbia Hebbia is an innovative AI platform designed specifically for investors and bankers, aimed at generating alpha and enhancing investment outcomes. Founded in 2020 by George Sivulka, with backing from industry leaders like Peter Thiel and Andreessen Horowitz, Hebbia empowers investment decisions for prestigious firms such as BlackRock, KKR, Carlyle, Centerview, and over 40% of the world’s largest asset managers. Our flagship product, Matrix, provides unparalleled accuracy, speed, and transparency in AI-driven analysis, trusted to manage over $30 trillion in assets globally. We are committed to delivering intelligence that gives financial professionals a decisive edge. Our AI technology reveals signals invisible to the human eye, uncovers hidden opportunities, and accelerates decision-making processes with exceptional speed and conviction. We don’t just streamline workflows; we revolutionize capital deployment, risk management, and value creation across markets. Hebbia is not merely a tool; it is the competitive advantage that drives performance, alpha, and market leadership. About the Solutions Engineering Team The Solutions Engineering team plays a pivotal role in converting buyer interest into firm conviction. In complex evaluations where customers assess risk, our team structures ambiguous problems, builds customized AI workflows, and validates value in real-world data environments. Their efforts directly impact win rates, expedite deal cycles, and instill confidence in executives to adopt our solutions—transforming the team into a key driver of revenue and product credibility. As Hebbia expands into new markets and segments, the Solutions Engineering team is essential for providing deeper technical validation, ensuring rapid growth and scalability. Their insights lead to repeatable solution patterns that refine positioning and unlock larger deals, making this function a cornerstone of scalable growth. Role Overview As a Solutions Engineer at Hebbia, you will be a revenue-critical leader owning the technical strategy in complex, high-stakes enterprise evaluations. You will operate at the intersection of commercial leadership and AI execution, shaping structured solutions that resonate with client needs.

Join Deepgram as an Enterprise Solutions Engineer, where you will play a pivotal role in delivering cutting-edge voice recognition technology to our enterprise clients. You will collaborate closely with sales, product, and engineering teams to understand customer needs and provide tailored solutions. Your expertise will be crucial in demonstrating the capabilities of our platform, assisting with implementations, and ensuring client satisfaction.

Join Decagon as the Director of Solutions Engineering for our Enterprise East division. In this strategic leadership role, you will drive the development and implementation of innovative engineering solutions that meet the specific needs of our enterprise clients. You will collaborate with cross-functional teams to enhance our offerings, ensuring that we remain at the forefront of industry standards and client satisfaction.

About Our TeamJoin the Technical Success team at OpenAI, where we are dedicated to ensuring the secure and impactful deployment of ChatGPT and OpenAI API applications across various sectors. As trusted advisors and strategic partners, we empower developers and enterprises to unlock the full potential of our innovative models and products. In the role of Solutions Engineer, you will play a pivotal role in helping organizations revolutionize their operations through applications such as enhanced customer service, automated content generation, and groundbreaking solutions utilizing our state-of-the-art models.Position OverviewWe are on the lookout for a skilled pre-sales Solutions Engineer to collaborate closely with our Education sales team, focusing on supporting Higher Education institutions and K–12 organizations in adopting and scaling OpenAI’s impactful tools and offerings. Your role will involve engaging with educators, administrators, IT professionals, and institutional stakeholders to integrate AI in a manner that enriches teaching and learning experiences, boosts operational efficiency, and addresses complex challenges within the educational landscape responsibly.As a trusted technical advisor, you will leverage your extensive product knowledge and exceptional communication skills to showcase value, craft tailored solutions, and guide the responsible adoption of AI in alignment with institutional values, privacy standards, and student-centric outcomes. Your contributions will directly align with OpenAI’s mission to ensure that AI advancements benefit society, particularly by enhancing access, equity, and positive impacts in education.This role is based in New York City and follows a hybrid work model of three days in the office each week, with relocation assistance available for new employees.Key Responsibilities:Provide exceptional pre-sales support to prospects and clients by delivering technical expertise, articulating the value proposition, and addressing inquiries related to products, APIs, and LLMs.Illustrate how ChatGPT and the OpenAI API can fulfill customer business needs and contribute significant value through activities such as building and presenting demos, scoping use cases, recommending architectural frameworks, and providing comprehensive technical advice.Develop and maintain thorough documentation, guides, and FAQs addressing common inquiries and requirements identified during the pre-sales engagement.Cultivate customer advocacy by representing the customer's voice within internal teams, gathering feedback, identifying trends, and integrating insights into product development.

About the Role Hebbia is hiring a Solutions Engineer - Partnerships in New York City. This role works closely with strategic partners to design and deliver technical solutions that improve customer experiences and support business growth. The position sits at the intersection of technical teams and external partners, helping to ensure integrations run smoothly and meet shared goals.

Join Us at Reality DefenderReality Defender is a leading cybersecurity firm dedicated to empowering enterprises and governments with cutting-edge solutions to detect deepfakes and AI-generated media. Our patented, multi-model approach makes us resilient against the latest generative technologies producing video, audio, images, and text. Our API-first platform for deepfake detection equips teams and developers with the tools needed to combat fraud, disinformation, and harmful media in real time.Supported by renowned investors such as DCVC, Illuminate Financial, Y Combinator, Booz Allen Hamilton, IBM, Accenture, Rackhouse, and Argon VC, we collaborate with top-tier enterprise clients, financial institutions, and government bodies to prevent the misuse of AI-generated content.Watch: Reality Defender Wins RSA Most Innovative StartupThe Role: Manager of Solutions Engineering (Presales)As the Manager of Solutions Engineering (Presales), you will spearhead a team of technical specialists, acting as the essential link between our sales organization and prospective clients. Your role will be pivotal in executing technical evaluations with precision, ensuring our deepfake detection platform is effectively positioned to resolve customer challenges, and cultivating your team into trusted technical advisors for enterprise and government stakeholders.This position demands extensive technical knowledge, strong leadership skills, and the capability to translate intricate AI and cybersecurity concepts into tangible business benefits. You will build and scale a high-performing team that drives technical wins, shortens sales cycles, and ensures customers fully grasp the capabilities of our multi-modal detection platform.Key Responsibilities:Develop a repeatable demo and POC/Trial program that empowers the GTM team with self-serve capabilities.Oversee intricate technical evaluations, proof-of-concepts (POCs), and pilot programs that illustrate the value of Reality Defender's detection capabilities.Collaborate closely with Account Executives to qualify opportunities, conduct technical discovery, and design solutions that address customer needs in fraud prevention, brand protection, and content integrity.Define the technical sales process and pre-sales methodology, ensuring it aligns with the overall go-to-market strategy.Deliver and facilitate engaging technical demonstrations and presentations to showcase our capabilities.

Join our dynamic team as a Solutions Engineer in the East Region. In this role, you will leverage your technical expertise to design and implement innovative solutions that meet client needs. Collaborate with cross-functional teams to enhance product offerings and deliver exceptional customer experiences.

About SentryAt Sentry, we recognize that poor software is a universal issue, and we are dedicated to changing that narrative. Our mission is to empower developers to create better software at a faster pace, allowing us all to relish the benefits of technology once more.With over $217 million in funding and a community of more than 100,000 organizations, including industry giants like Disney, Microsoft, and Atlassian, we are pioneering performance and error monitoring tools that allow teams to minimize time spent on bug fixes and focus on innovative product development.We support a hybrid work environment across our global offices, with designated in-office anchor days on Mondays, Tuesdays, and Thursdays to facilitate meaningful collaboration. If you enjoy building solutions that enhance the digital experience, join us in crafting the future of software monitoring tools.About the Role:The Solutions Engineering team at Sentry plays a crucial role in ensuring our largest clients successfully integrate Sentry into their applications and workflows. This includes everything from SDK integration to ensuring alerts and issues are directed appropriately. As a Solutions Engineer, you will work closely with customers to optimize their implementation and usage of our tools, ensuring:Developers can swiftly identify and resolve application slowdowns and errors.Development teams enhance productivity and elevate customer satisfaction.Key Responsibilities:Identify customer pain points and objectives, translating them into actionable implementation and onboarding plans that demonstrate tangible business value.Create best practices, educational resources, and content focused on error and performance management, open-source solutions, and Sentry products (such as “how-to” guides and videos).Serve as a trusted advisor and subject-matter expert, guiding customers in software engineering and monitoring best practices.Facilitate workshops to promote increased usage and adoption of our tools.Collaborate cross-functionally to relay customer feedback to product and development teams, aligning Sentry's product roadmap with efforts to enhance customer value delivery.You Will Thrive in This Role If You:Have a passion for discussing technology and enjoy engaging with engineers and technical leaders.Flourish in a dynamic environment, tackling a variety of challenges and projects.

About EliseAIAt EliseAI, we are dedicated to transforming essential sectors such as housing and healthcare. We recognize that securing a home and accessing quality healthcare can often be challenging. By seamlessly integrating advanced AI agents into existing workflows, we enhance efficiency, reduce costs, and elevate the overall experience for users.Housing: We revolutionize the rental process by simplifying apartment tours, lease agreements, maintenance requests, and communication with property management—all in one unified platform.Healthcare: We streamline appointment scheduling and form completion, enabling patients to focus on their health rather than paperwork.With EliseAI, organizations minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. We recently secured a $250 million Series E funding led by Andreessen Horowitz to further our mission.About The RoleAs a Solutions Engineer at EliseAI, you will play a pivotal role in our product launch and support initiatives. Collaborating closely with clients, support engineers, and customer success managers, you will ensure seamless product implementations and effective troubleshooting. Your responsibilities will include developing launch tools, acquiring in-depth knowledge of product functionalities, and delivering training and escalation support.Key ResponsibilitiesConduct comprehensive discovery sessions with new clients to understand their product areas and needs.Serve as the liaison for Support Engineers within your product area, fostering alignment and collaboration.Develop and oversee roadmaps for self-service launch tools and internal launch settings, ensuring quality assurance processes are in place.Deliver in-depth technical support and guidance to prospects, including product demonstrations, presentations, and clarification of complex technical concepts.Assist Customer Success Managers throughout product implementations and act as a partner for training and escalation issues.Provide troubleshooting support and escalate issues as necessary to ensure customer satisfaction.

Mintlify builds a documentation platform that reaches more than 100 million developers each year. Over 20,000 companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, and many recent Y Combinator startups, rely on Mintlify to power their documentation. With a team of just over 50 and $45 million raised in Series B funding from A16Z and Salesforce Ventures, every new hire has a direct hand in shaping the company’s future. The team values learning quickly, determination, and individuality, traits that shape how work gets done and how people grow together. The Senior Solutions Engineer - Pre Sales role joins the Sales Team in New York City. This position goes beyond a traditional sales engineering job: it focuses on building, scoping, and prototyping technical solutions that help close complex enterprise deals. The work involves translating customer needs into actionable solutions, creating technical demonstrations, and supporting Account Executives without straining the core engineering team. Collaboration is central. The Senior Solutions Engineer partners with Sales, Engineering, Product, and the CEO to win strategic deals and help turn custom projects into scalable solutions. This role is well-suited for someone who enjoys hands-on technical work and wants to see their impact on both customers and the product. What you will do Work alongside Enterprise Account Executives on complex enterprise and mid-market deals, from discovery through closing, as the main technical resource. Lead technical discovery to understand customer documentation workflows, integration requirements, and success criteria. Build custom demos, prototypes, and proofs-of-concept that support the sales process and help customers make decisions faster. Present technical solutions to audiences ranging from engineers to executive stakeholders.

About UsAt Office Hours, we are a leading on-demand expert network that connects top-tier organizations with trusted experts across various fields of knowledge. Our experts benefit from monetizing their expertise through advisory roles, projects, and AI model training. We take care of the complex processes behind the scenes—such as screening, compliance, scheduling, and payment—allowing knowledge sharing to focus on delivering impactful insights.As a rapidly growing and profitable company, we are expanding our expert network and launching innovative products and offices, with our headquarters in San Francisco and additional locations in Brooklyn and Bangalore. Our clientele includes some of the fastest-growing names in digital health, technology, investment, consulting, and AI Labs, all supported by leading marketplace investors and operators from companies like DoorDash, Airbnb, and Affirm.Our VisionWe believe that human knowledge is the world’s most valuable asset. Despite our interconnectedness, much of this knowledge remains untapped and underutilized. Our mission is to make human knowledge easily accessible and scalable by crafting tools for the knowledge economy of the future.Role OverviewAs a Client Solutions Associate, you will be at the forefront of connecting our clients with the right experts. You will play a crucial role in expanding our network and enhancing our impact by facilitating qualitative interviews between clients and subject matter experts.This dynamic role demands a proactive approach and adaptability, with each day presenting new challenges. Strong client communication skills are essential as you work to refine processes that improve our service quality. Collaborating closely with our product and engineering teams, you will help translate client feedback into actionable product enhancements.We seek individuals who are eager to embrace the challenges and rewards of business growth while fostering a loyal user base.Key ResponsibilitiesAs a Client Solutions Associate, you can expect to engage in the following:Client-Expert Connections: Identify and match experts to clients for research interviews, maintaining ongoing communication to ensure successful connections and high client satisfaction.Project Management: Oversee your clients' research projects, ensuring they meet deadlines and quality standards.

Role OverviewAs a Salesforce Architect specializing in Public Sector Solutions, your primary responsibility will be to design, govern, and deliver scalable Salesforce solutions tailored for government and public sector entities. This role demands extensive knowledge in Salesforce Public Sector Solutions (PSS), compliance-focused architectures, and intricate enterprise integrations while maintaining high standards for security, scalability, and long-term sustainability. You will collaborate closely with government stakeholders, business analysts, delivery teams, and platform owners to convert policy, regulatory, and service requirements into effective Salesforce solutions.Key ResponsibilitiesArchitecture & Solution DesignDevelop comprehensive Salesforce architecture utilizing Salesforce Public Sector Solutions, Service Cloud, Experience Cloud, OmniStudio, and Flow.Establish scalable and secure application, data, and integration architectures compliant with public sector standards.Create reference architectures, solution blueprints, and technical design documentation.Align solutions with enterprise IT standards, digital transformation strategies, and cloud governance frameworks.Public Sector Domain ExpertiseArchitect solutions for: Case & Complaint ManagementLicensing, Permits, and Inspections (LPI)Grants ManagementBenefits & Eligibility ManagementCitizen Services & Digital PortalsInterpret legislative, regulatory, and policy requirements into Salesforce functionalities.Ensure solutions are accessible (WCAG compliant), uphold data privacy, and are audit-ready.Salesforce Platform LeadershipDefine Salesforce best practices, design patterns, and coding standards.Lead configuration and customization using: OmniStudio (FlexCards, Integration Procedures, DataRaptors)Flows (Screen, Auto-launched, Scheduled)Apex, LWC, and SOQL as needed.Oversee Experience Cloud portals for citizens, partners, and internal users.Drive platform optimization, performance tuning, and reduction of technical debt.Security, Compliance & GovernanceDesign security models including role hierarchy, sharing rules, permission sets, and data classification.Ensure compliance with: FedRAMP (where applicable)SOC 2GDPR / CCPAState and Federal data protection regulationsImplement audit logging, encryption, identity management, and secure authentication (SSO, MFA).Integration & Data ArchitectureArchitect integrations with external systems such as: ERP and Financial SystemsIdentity & Access Management systemsLegacy government platformsDocument Management Systems

Join Our Technical Success TeamAt OpenAI, our Technical Success team plays a pivotal role in ensuring the safe and impactful deployment of ChatGPT and OpenAI API applications for developers and enterprises. We serve as trusted advisors, empowering our clients to fully leverage the value of our advanced models and innovative products. As a Pre-Sales Solutions Engineer, you will help transform customer operations through solutions encompassing customer service, automated content creation, and groundbreaking applications utilizing our latest models.Your RoleWe are in search of a dynamic Solutions Engineer who can collaborate closely with our clients to guarantee they derive significant business value from our offerings, including ChatGPT and the OpenAI API. You will engage with senior business stakeholders to understand their pre-sales needs, steer their AI strategy, and pinpoint high-value use cases and applications. You will collaborate with both business and technical teams to showcase the value of our solutions and recommend architectural patterns to facilitate their implementation.This position is based in New York City, and we operate on a hybrid model requiring three days in the office weekly. Relocation assistance is available for new hires.Your Responsibilities:Provide an outstanding pre-sales experience for prospects and customers by delivering technical insights, clarifying the value proposition, and addressing inquiries related to our products, APIs, and LLMs.Illustrate how OpenAI APIs and ChatGPT can fulfill customers’ business objectives and provide substantial value, including building demos, defining use cases, suggesting architectural frameworks, and delivering in-depth technical advice.Generate and maintain comprehensive documentation, guides, and FAQs addressing common questions and requirements that arise during the pre-sales process.Build and sustain robust customer relationships throughout the evaluation, validation, and purchasing phases.Advocate for customers and represent their interests internally by collecting and communicating feedback, identifying patterns, and contributing to product development strategies.Act as the primary contact for security and compliance inquiries, providing standardized information, directing customers to relevant resources, and escalating complex issues to the appropriate teams.

At Veeva Systems, we are a mission-driven organization revolutionizing the life sciences industry through innovative cloud solutions, enabling companies to deliver therapies to patients more efficiently. As one of the fastest-growing SaaS firms, we achieved over $2 billion in revenue last fiscal year, with even greater growth prospects on the horizon.Our core values—Doing the Right Thing, Customer Success, Employee Success, and Speed—guide us in our mission. Notably, we made history in 2021 by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we offer the flexibility to work from home or in our offices, allowing you to thrive in an environment that suits you best.Join us in our mission to transform the life sciences industry, making a positive impact on our customers, employees, and communities.Role OverviewCrossix, a division of Veeva, focuses on enhancing healthcare marketing through advanced analytics, planning, targeting, measurement, and optimization solutions. We boast the most accurate segments built on the largest health data network. This team plays a crucial role in driving the adoption and commercial success of Crossix Audience products. We seek high achievers to join our expanding team in New York. In this role, you will collaborate with internal teams and clients to enhance our business's commercial performance, ensuring widespread adoption of our audience-targeting solutions. This position is open at various levels of seniority.