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Solutions Engineer, AI Native

MetronomeNew York City; San Francisco Bay Area
On-site Full-time

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Qualifications

The ideal candidate will possess a strong technical background with experience in software sales engineering, particularly within high-growth environments. A deep understanding of billing systems, AI technologies, and implementation processes is essential. Excellent communication and interpersonal skills are required to build relationships with various stakeholders. Experience in working with fast-paced AI companies is highly preferred.

About the job

About Us

At Metronome, we are revolutionizing the landscape of usage-based billing, specifically crafted for the dynamic needs of modern software companies. Our innovative platform empowers businesses to swiftly launch products, implement any pricing model, and optimize finance workflows—all without requiring a single line of code.

Processing millions of invoices each billing cycle, our rapidly scaling platform not only saves our customers hours of development and invoicing but also enables them to leverage consumption data to enhance customer service. We are proud to partner with industry giants like OpenAI, NVIDIA, Confluent, and Anthropic, who appreciate our unique approach and product offerings.

You will become part of a seasoned team led by founders with a proven track record of building and selling successful startups. Our team members bring invaluable experience from scaling operations at major companies such as Dropbox, Clever, and New Relic. With the backing of over $128 million from top-tier investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures, we are poised for remarkable growth. Our investors also include founders and executives from leading companies like Segment, Plaid, Looker, GitLab, Confluent, HashiCorp, and Snowflake, who understand the challenges we are addressing.

About the Role

Join our AI Native Solutions team at Metronome, where we blend technical sales, implementation, and customer success, uniquely designed for the fast-paced environment of AI-first companies. In contrast to traditional sales engineering roles, this position encompasses a significant portion, if not the entirety, of the deal cycle—right from the initial call to the technical win. You will also engage hands-on in the implementation process, ensuring our clients launch swiftly and effectively.

As an AI Native Solutions Engineer, you will take on the role of the primary technical lead for rapidly evolving AI companies that require the implementation of usage-based billing within tight timelines.

Please note that this position requires you to be located in San Francisco, New York City, or Chicago.

What You'll Do

Drive Technical Success:

  • Manage qualified inbound leads, guiding them through discovery, demonstrations, proofs of concept, and securing the technical win.
  • Conduct efficient discovery sessions to quickly identify billing challenges, product launch timelines, and technical specifications.
  • Infuse energy and urgency into every engagement—proactively advancing deals, identifying potential obstacles early, and fostering relationships across customer organizations (engineering, finance, product) to cultivate champions.
  • Deliver streamlined, tailored demos to technical founders and product/engineering teams.

About Metronome

Metronome is at the forefront of transforming usage-based billing for modern software enterprises. Our platform not only simplifies billing processes but also enhances customer engagement through data-driven insights. With a diverse and experienced team, we are committed to fostering innovation and supporting our clients in achieving their business goals.

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