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Solutions Architect

Redpanda DataAustin, TX (Hybrid)
Hybrid Full-time $175K/yr - $206K/yr

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Experience Level

Mid to Senior

Qualifications

Your Qualifications:7+ years of experience in a customer-facing role with hands-on expertise in distributed systems technologies akin to Redpanda. Proven ability to create compelling blog content and documentation related to production use cases and solutions. Exceptional consulting skills with a knack for shifting contexts effortlessly between internal teams and customer needs.

About the job

Redpanda is revolutionizing the AI infrastructure landscape with our innovative Agentic Data Plane (ADP), designed to securely and efficiently connect AI agents to enterprise data and systems. Our cutting-edge, multi-modal data streaming engine empowers agentic applications to operate in real-time with unmatched speed, autonomy, and precision.
Renowned global companies such as Activision Blizzard, Cisco, Moody's, Texas Instruments, and Vodafone, along with two of the top five banks in the U. S., trust Redpanda to manage hundreds of terabytes of data daily.
Supported by leading venture capital firms like Lightspeed, GV, and Haystack VC, Redpanda fosters a diverse, people-centric culture with teams distributed globally.
 

About the Role

Join our expanding Customer Success Engineering team as a Solutions Architect! Your role will be pivotal in ensuring our customers' success with Redpanda. This will involve conducting workshops, guiding customers to effectively utilize Redpanda products, and designing comprehensive end-to-end data streaming systems centered around our solutions.

Your Responsibilities:

  • Collaborate with customers to develop new partner or technology integrations, use cases, and automation capabilities using our products.
  • Share insights and best practices prolifically with both internal teams and external stakeholders.
  • Partner with the Customer Success team to onboard new clients and enhance the success of existing customers.
  • Design and implement robust production-ready streaming architectures that address customer business challenges while meeting their performance and scalability needs.
  • Work closely with Redpanda's product management, engineering, and support teams to tackle customer challenges and elevate the customer experience.
  • Identify and mitigate technical obstacles to ensure production readiness and optimize performance for expanded use cases.
  • Create tools, automation, and other technical assets that can be leveraged by multiple customers to enhance their experience with Redpanda.

About Redpanda Data

At Redpanda, we are at the forefront of AI infrastructure innovation with our Agentic Data Plane (ADP), enabling seamless integration of AI agents with enterprise data systems. Our diverse team, backed by top-tier investors, is committed to fostering a people-first environment where collaboration and creativity thrive.

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