About the job
TransPerfect is committed to delivering enterprise-level solutions tailored to our diverse international clientele leveraging the GlobalLink suite of products. Our core mission focuses on fostering seamless communication and collaboration across various cultures and languages.
About the Role
As a Solutions Architect, you will engage with internal teams to design and implement enterprise-level solutions for TransPerfect’s global clients utilizing the GlobalLink suite. You will serve as the primary liaison for clients, collaborating closely with Solutions Engineers and Developers throughout the implementation process.
Contract Details
This position is a one-year contract with the potential for permanent employment.
Key Responsibilities
Collaborate with the Solutions Engineering team to gather and assess configuration requirements from clients.
Create detailed project plans that outline implementation specifics and timelines, including risk assessments.
Ensure compliance with implementation deadlines.
Coordinate with clients' internal teams during the GlobalLink product implementation.
Execute and verify configuration tasks within GlobalLink tools based on client specifications.
Act as the main technical contact and escalation point for client inquiries.
Support the support team with any client-related configuration challenges.
Participate in the lifecycle of GlobalLink products by collaborating with the Product Management team to report client technical issues and request new features based on direct client feedback.
Represent the Solutions Architect team in discussions regarding specific projects and initiatives.

