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Experience Level
Entry Level
Qualifications
QualificationsStrong experience in software engineering with a focus on AI technologies. Proven ability to engage with clients and solve complex technical problems. Experience in creating scalable solutions and automation processes. Comfortable navigating fast-paced changes and adapting to new technologies. Excellent communication skills and a collaborative mindset.
About the job
About Deepgram
Deepgram builds real-time APIs for speech-to-text (STT) and text-to-speech (TTS), serving over 200,000 developers and 1,300 organizations. Companies like Twilio and Cloudflare use Deepgram’s scalable, precise voice AI technology to power their products.
Role Overview: Solutions Architect
The Solutions Architect joins Deepgram’s Applied Engineering team in San Francisco. This role focuses on working closely with clients, solving technical challenges, and developing scalable solutions to strengthen Deepgram’s support infrastructure.
What You Will Do
Lead customer engagements after the sale, ensuring smooth technical integration and support.
Assist with pre-sales and implementation projects as needed.
Resolve complex technical issues for clients, drawing on engineering expertise.
Develop repeatable solutions and contribute to automation that frees the team to focus on high-impact pre-sales work.
How Deepgram Works
The team values an AI-first approach, encouraging experimentation with advanced AI tools in daily work. Deepgram supports a culture of innovation and adaptability.
Location
This position is based in San Francisco, CA.
About Deepgram
Deepgram is the leading provider of Voice AI solutions, offering unmatched accuracy and efficiency in speech recognition technologies. With significant backing from top global investors, our platform has processed over 50,000 years of audio and transcribed more than 1 trillion words, making us the go-to choice for organizations looking to harness the power of voice technology.
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