Solution Engineer - Amazon Connect

Role OverviewAs a Lead Engineer at Xero, you will tackle engineering challenges at scale, moving beyond mere feature delivery to shape the architecture and implementation of cutting-edge distributed systems. Your expertise in refactoring complex, monolithic systems and developing high-quality, scalable software will be crucial in maintaining a robust and reliable platform for millions of users worldwide.In this senior position, you will enjoy the autonomy to make significant design decisions while contributing to global engineering standards. You will also provide mentorship, serving as a role model to coach your colleagues through intricate technical challenges, fostering their professional growth.Team CollaborationYou will be part of a collaborative environment where engineers, product owners, and designers work in unison using agile methodologies to deliver impactful code. Our team emphasizes continuous learning and technical mastery, engaging regularly in code reviews and knowledge-sharing sessions to uphold a high standard of technical craftsmanship.Initial Focus AreasModernizing systems through the refactoring of monolithic components into distributed, scalable architectures.Improving developer experience by advancing CI/CD practices, tooling, and test-driven development.Building and sustaining a diverse technology stack, including C#, .Net, React, AWS, and Kubernetes.Designing and implementing technical solutions that align with long-term engineering frameworks.Work EnvironmentThis position is based out of our Vancouver office, where we embrace a hybrid work model. You will have the flexibility to work from home while participating in office

NeuraFlash, Part of Accenture, focuses on AI-driven business transformation. The team builds intelligent solutions using Salesforce Einstein, Service Cloud Voice, Amazon Connect, and Agentforce, helping organizations improve workflows and customer experiences. Recognized for its expertise in AI, Amazon, and Salesforce, NeuraFlash has played a key role as an exclusive partner for Salesforce's Agentforce private beta and continues to be a top partner after its launch. Team members at NeuraFlash work with experts in generative AI and AI agents, developing solutions that deliver measurable results. Projects include building advanced AI-powered bots, optimizing business processes, and deploying the latest generative AI technologies. The company values collaboration, with each team member contributing to the future of AI-powered transformation. Role overview This Salesforce Data Cloud Solution Architect position is remote within Canada and open to candidates based in Alberta, British Columbia, or Ontario. Key responsibilities Lead discovery and architectural design for customer data strategies, ensuring alignment with business goals, data models, and AI applications. Assess current data ecosystems, including legacy warehouses, cloud platforms, and integrations, to define Data Cloud architecture and migration paths. Design scalable and secure data architectures on Salesforce Data Cloud, covering DLOs, DMOs, identity resolution, and real-time data activation frameworks. Create enterprise-level solution blueprints, integration frameworks, and reference architectures using Salesforce and NeuraFlash best practices. Collaborate with data engineers, architects, product managers, and Salesforce technical staff to ensure smooth project delivery. Act as a trusted advisor to clients and Salesforce teams, demonstrating the value of Data Cloud across Service, Marketing, and Agentforce applications. Architect and manage integrations between Salesforce Data Cloud, MuleSoft, Snowflake, and other platforms.

NeuraFlash, Part of Accenture, develops intelligent business solutions using AI and platforms like Agentforce, Salesforce Einstein, Service Cloud Voice, and Amazon Connect. The team specializes in streamlining workflows and improving customer experiences for organizations undergoing digital transformation. NeuraFlash is recognized as Salesforce’s top partner for Agentforce and holds exclusive status for its private beta, maintaining a strong presence in generative AI and AI agent development. Role overview This remote Salesforce Solution Architect - Sales Cloud position is open to candidates located in Alberta, British Columbia, or Ontario. The Architect will join the Lead-to-Cash team, focusing on the full lifecycle of Sales Cloud project delivery. Responsibilities include engaging directly with clients to understand their business needs, shaping requirements, and leading the team through design, development, quality assurance, and deployment. The Architect will take ownership of solution design and guide the development team to deliver high-quality Salesforce implementations. Key responsibilities Collaborate with clients to define business requirements and recommend solutions that fit their sales processes. Support solution architecture and oversee configuration for Sales Cloud projects. Configure Salesforce solutions using point-and-click tools, including Process Builder and Visual Flows. Implement scalable solutions on the Salesforce Platform. Collaboration and impact The Architect will work closely with clients, internal colleagues, and specialists in Salesforce and AI. This role involves contributing to advanced AI-driven projects, optimizing business processes, and helping shape the direction of AI-powered solutions within a collaborative team.

NeuraFlash, part of Accenture, specializes in building AI-driven solutions that help organizations improve workflows and customer experiences. The team partners with leaders in AI, Amazon, and Salesforce technologies, working with tools such as Salesforce Einstein, Service Cloud Voice, Amazon Connect, and Agentforce. As Salesforce’s exclusive partner for the private beta of Agentforce, NeuraFlash holds a strong position in generative AI and AI agent development. This remote Salesforce Solutions Engineer role is open to candidates based in Alberta, British Columbia, or Ontario. The position reports to the Senior Director of Solutions Engineering and is part of a growing team focused on supporting technology projects in the pre-sales phase, especially those involving Salesforce and Agentforce. What you will do Support pre-sales activities for Salesforce and Agentforce projects Showcase NeuraFlash solutions through technical demonstrations Prepare detailed and accurate proposals for client projects Build and maintain technical credibility with prospects and clients Share field feedback with Product Managers to inform product development Work with Practice Leads to refine pre-sales processes for key Salesforce accounts Location This is a remote position open only to candidates residing in Alberta, British Columbia, or Ontario.

Join cima2 as a Lead Project Engineer specializing in substations, where you will play a critical role in the design and execution of innovative electrical projects. Your expertise will guide a team of engineers and technicians, ensuring that projects are delivered on time and within budget, while adhering to the highest industry standards.

cima2 is seeking a Lead Project Engineer - Lines based in Vancouver. This position focuses on leading engineering projects related to infrastructure lines, from initial design through implementation. Role overview The Lead Project Engineer - Lines works closely with a team to develop and deliver engineering solutions. The role involves overseeing project phases, coordinating with colleagues, and ensuring that technical standards are met throughout the process. Key responsibilities Guide the design and implementation of infrastructure line projects Collaborate with engineers and other team members to achieve project goals Focus on improving operational efficiency and project outcomes Location This position is based in Vancouver.

cima2 seeks a Lead Project Engineer with a background in lines to join its Vancouver office. This role manages engineering projects from early planning through final delivery, with a strong focus on quality, budget, and schedule at every step. Key responsibilities Direct projects centered on lines, steering them from initial concept through completion Lead and support a team of engineers, providing mentorship and guidance Collaborate with stakeholders from various functions to keep projects on track Introduce and apply engineering solutions to achieve project goals Maintain high standards for quality, budget control, and timely delivery Location This position is located in Vancouver.

Join our innovative team at 2K Games as a Lead Presentation Software Engineer. In this pivotal role, you will spearhead the development of cutting-edge presentation software, driving the visual storytelling of our games. You will collaborate with cross-functional teams to deliver high-quality software solutions that enhance the gaming experience.

Role Overview MineSense Technologies Ltd. is hiring a Mechanical Engineering Team Lead in Vancouver. This leadership role shapes the future of mining technology by guiding mechanical engineering projects from concept through execution. What You Will Do Lead mechanical engineering projects and guide teams toward successful delivery Work closely with colleagues from other disciplines to develop and improve mining solutions Mentor and support junior engineers as they grow their technical skills Monitor project progress and help ensure milestones are achieved on time and to a high standard

Join Wiz, the fastest-growing startup in cloud security, and be part of a transformative mission to empower businesses with secure cloud environments. As the Solutions Engineering Manager for Western Canada, you will lead a dynamic team, collaborating closely with Enterprise customers to understand their technical business needs and deliver exceptional cloud security solutions. Your role will involve building strong relationships with sales leaders, guiding your team through technical challenges, and acting as a trusted advisor on AWS, Azure, and GCP security. At Wiz, you'll leverage your technical expertise and leadership skills to drive impactful changes and contribute to our remarkable growth.

Join our dynamic team at AECOM as a Technical Lead in Water Treatment Engineering. In this pivotal role, you will oversee engineering projects related to water treatment facilities, ensuring compliance with environmental regulations and industry standards. Collaborate with a dedicated team of engineers and professionals to design, implement, and enhance innovative water treatment solutions.

As a Technical Lead in Water Treatment Engineering at AECOM, you will spearhead innovative solutions for water treatment projects, ensuring the delivery of high-quality designs and compliance with industry standards. You will collaborate with a diverse team of engineers and stakeholders, driving project success from concept through to fruition.

NeuraFlash, part of Accenture, delivers AI transformation for businesses by integrating technologies such as Salesforce Einstein, Service Cloud Voice, and Amazon Connect. The team’s Agentforce platform and deep Salesforce expertise help organizations streamline workflows and improve customer experiences with tangible results. Role overview The AI Strategy & Transformation Architect leads large-scale AI transformation projects for clients across Alberta, British Columbia, and Ontario. This position involves working with leading-edge solutions in partnership with Salesforce and other technology providers. NeuraFlash holds a strong reputation as Salesforce’s top partner for Agentforce and served as the exclusive partner during its private beta launch. The company remains at the forefront of generative AI and AI agent solutions. What sets this team apart Recognized for leadership in AI-driven business transformation Exclusive involvement in Salesforce Agentforce’s private beta Collaboration with specialists in AI, Salesforce, and customer experience Emphasis on solutions that achieve measurable business outcomes Key impact Architects at NeuraFlash shape the future of AI-powered solutions by developing advanced AI bots, refining business operations, and applying the latest generative AI technologies. The work supports organizations as they adapt to digital change, using tools like Agentforce and tailored strategic approaches. Location This is a remote role open to candidates based in Alberta, British Columbia, or Ontario, Canada.

The Application Modernization Platform (AMP) team is addressing one of the industry’s most pressing challenges: utilizing Generative AI to convert rigid, legacy applications into modern, microservices-based architectures powered by MongoDB. A significant hurdle in transforming legacy code is ensuring that the new application’s business logic remains equivalent, functioning seamlessly and efficiently within the new MongoDB data ecosystems in a reliable and scalable manner. The success of this endeavor is heavily dependent on the pivotal tools crafted by the CodeGen team. We are in search of a seasoned Senior Lead Software Engineer who possesses a robust background in database ecosystems, the ability to reshape complex large-scale services, and team leadership skills. In this role, you will guide a talented team in creating a sophisticated product suite that harnesses GenAI capabilities. The ideal candidate is a hands-on technical leader who can influence architectural decisions, mentor engineers, and work closely with product management to deliver solutions that tackle our customers’ most challenging application transformation issues. This position is based on the North American west coast and offers a hybrid work model.

Join Arista Networks as a Senior/Lead Software Engineer, where you will drive innovation and lead projects that shape the future of networking technology. You will collaborate with a talented team to design, develop, and implement high-performance software systems, ensuring reliability and scalability.Your expertise will contribute to building cutting-edge solutions that empower businesses worldwide. If you are passionate about coding, problem-solving, and embracing new technologies, we invite you to apply and be part of our dynamic team.

Join Arista Networks as a Senior/Lead Software Engineer, where you will play a pivotal role in the design and development of cutting-edge software solutions. You will collaborate with a talented team to drive innovation and create high-performance networking solutions that empower businesses worldwide.

Role Overview Blackbird Interactive is hiring a Lead Software Engineer to guide development on a tactical shooter project built with Unreal Engine 5. This position is based in Vancouver, BC, Canada. What You Will Do Lead and support a team focused on building immersive tactical shooter gameplay. Apply deep knowledge of software engineering to shape project direction and quality. Collaborate closely with designers, artists, and other engineers to deliver engaging player experiences. About the Team Work with a group committed to pushing the boundaries of interactive entertainment. The team values creativity, technical skill, and a shared enthusiasm for games.

Suger builds an API-first revenue platform that helps B2B software companies manage pricing, contracting, billing, revenue recognition, and compliance across cloud marketplaces such as AWS, Azure, GCP, Oracle, Alibaba, and Snowflake. Since its founding in 2022, Suger has supported over 250 B2B customers, including well-known names like Snowflake, Intel, Glean, and Vanta. The company is Series A funded by Threshold VC, Craft Ventures, Intel Capital, and Y Combinator. Role overview The Senior Software Engineer - Solutions (Marketplace & AI Integrations) role focuses on building and launching advanced integrations for Suger's marketplace and AI-driven platform. This position sits between product engineering and customer integrations, with a hands-on approach to technical challenges. It is not a support or pre-sales position. Daily work involves collaborating with engineering and product teams to design, develop, and deploy integrations. Responsibilities also include improving internal systems, APIs, and tools to support scalability and reliability. As Suger expands its AI features, this role will take on more automation and optimization of workflows tied to pricing, contracting, billing, and compliance. What makes a strong fit Enjoys solving ambiguous, high-impact integration and systems problems Has a strong interest in distributed systems and enterprise workflows Wants to apply AI automation to real-world revenue operations Comfortable working directly with customers to deliver solutions Brings deep technical skills and communicates clearly and confidently Work location This is a hybrid position based in Downtown Vancouver, BC. Team members are expected in the office four days per week.

Join Our Dynamic TeamAt Spare, we are redefining transportation through our core product, Demand Response, which serves over 150 clients globally. Our mission is to empower paratransit and microtransit solutions, enabling cities to efficiently transport individuals relying on these essential services for work, healthcare, and everyday activities.Recent innovations from our team include Spare Radio, a live driver communication tool tested in Los Angeles; Dispatcher AI and Booking Intelligence, leveraging AI for enhanced dispatch decisions; Cross Fleet Optimization, which streamlines trips across various vehicle fleets; and Fare Rules V2, a comprehensive overhaul of fare configuration processes. As a Team Lead, you will guide a talented group of five developers tackling technically demanding and impactful projects.Role OverviewIn this evolving landscape of software development, today's developers engage directly with customers, contribute to design choices, and take ownership of projects from inception to delivery. AI advancements have significantly broadened the capabilities of individual developers, and the best teams thrive by embracing this change.As the Development Team Lead, you'll oversee a group of skilled, cross-functional developers. You will be responsible for the technical direction of the product, including architecture, reliability, and system health, while ensuring accountability for your team’s deliverables. Collaborating closely with the Product Manager and Designer, you'll foster a culture of continuous improvement and high performance. This position entails a balanced focus on both leadership and hands-on technical contributions.Please note: This is a hybrid role, requiring three days per week at our downtown Vancouver office (Monday, Wednesday, and Friday).