Solution Architect - Manager

At NICE, we embrace challenges without limits. Our ambition drives us to be game changers, always striving to exceed the highest standards. If you’re ready to ignite your career and be part of a winning team, we invite you to join us.Job Title: We are: You will (Responsibilities): You are (Requirements & Skills): NICE to have (Advantages):About NICENICE Ltd. (NASDAQ: NICE) provides innovative software solutions to over 25,000 global enterprises, including 85 of the Fortune 100 companies. Our products enhance customer experiences, combat financial crime, and promote public safety, managing over 120 million customer interactions and monitoring more than 3 billion financial transactions daily.Recognized as a leader in AI, cloud, and digital solutions, NICE is proud to employ over 8,500 professionals across more than 30 countries.NICE is an equal opportunity employer, welcoming applicants from all backgrounds and walks of life, regardless of race, religion, nationality, age, gender, disability, veteran status, or any other category protected by law.

At NICE, we redefine what's possible. Our ambition drives us to challenge the status quo and push boundaries. We strive to set and exceed the highest standards. If you share our passion for innovation and excellence, we invite you to explore a career opportunity that ignites your passion.What does the role entail?As a Delivery Solutions Architect within our Professional Services team, you will empower clients and partners to create extraordinary AI-driven conversational experiences. You will spearhead the design of virtual assistants and user journeys, facilitate onboarding and solution delivery, and serve as a subject matter expert in conversational design. Your role is pivotal in ensuring project success and enhancing customer satisfaction through engaging, natural, and effective dialog flows, with a strong emphasis on Conversation Design.How will you contribute?Discover use casesEngineer requirementsCraft dialog flows and scriptsDefine intents and user journeysConduct conversation design workshopsDevelop assistant personasFacilitate partner enablement activitiesDo you have the skills we're looking for?3+ years in conversation/UX designExceptional English communication skillsExperience with multimodal user experiencesFamiliarity with NLU/NLP conceptsKnowledge of Large Language Models and promptingWhat’s in it for you?Join a rapidly expanding global company that is disrupting the market, where our teams, comprised of top talent, thrive in a dynamic, collaborative, and innovative environment! As an industry leader, every day at NICE presents an opportunity for growth and learning, with countless internal career pathways across various roles, disciplines, and geographies. If you are passionate, creative, and eager to push limits, you may be the perfect fit for our team!Experience the benefits of NICE-FLEX!At NICE, we embrace the NICE-FLEX hybrid model, providing maximum flexibility with 2 days in the office and 3 days of remote work each week. Office days are centered around face-to-face collaboration, fostering innovation, new ideas, and a lively, interactive atmosphere.

Join Databricks as a Delivery Solutions Architect, where you will leverage your expertise to craft innovative delivery strategies that enhance our clients' experience. In this pivotal role, you will collaborate with cross-functional teams to design and implement robust solutions that align with customer needs, ensuring project success from conception to completion.

At Databricks, our mission is to empower organizations to tackle the world's most challenging data problems using the Databricks Data Intelligence Platform. As a Senior Delivery Solutions Architect (DSA), you will be a pivotal contributor to this mission. In collaboration with our sales and field engineering teams, you will enhance the adoption and growth of the Databricks platform among our clients. Your role will be crucial in ensuring customer success by providing increased focus and technical accountability to our most intricate clients, helping them optimize their usage of Databricks workloads that they have chosen, and maximizing their return on investment.This position combines technical expertise with commercial acumen. You will drive growth in your assigned accounts and use cases by engaging with key stakeholders, building executive relationships, and orchestrating specialized teams within Databricks. You will develop and implement strategic plans to enhance the efforts of your colleagues. Additionally, you will take on a technical leadership role post-sale across all Databricks products, leveraging your skills and credibility to engage at all organizational levels. You will report directly to a DSA Manager within the Field Engineering organization.Your Impact:Collaborate with Solutions Architects to comprehend the complete use case demand plan for prioritized customers.Lead the post-technical win account strategy and execution plan for the majority of Databricks use cases within our strategic accounts.Assume accountability as the technical leader for specific use cases and customers across various selling teams and internal stakeholders, fostering certainty from uncertainty while driving onboarding, enablement, success, go-live, and healthy consumption of workloads where customers have chosen Databricks.Act as the primary point of contact for technical inquiries or issues regarding the production/go-live status of agreed use cases within an account, often servicing multiple use cases within the largest and most complex organizations.Utilize Shared Services, User Education, Onboarding/Technical Services, and Support resources, while escalating to expert-level technical professionals to carry out tasks beyond your expertise.Develop, own, and execute a perspective on how key use cases can be expedited into production, coordinating with Professional Services resources for delivery.

Role overview Redis Ltd. seeks a Corporate Solution Architect to help define and guide the architecture of client solutions. This London-based position involves close collaboration with teams throughout the company to ensure technical direction aligns with client needs. What you will do Partner with cross-functional teams to design and implement software architectures that meet client requirements Lead technical discussions and influence the direction of important projects Share architectural expertise to support the successful delivery of solutions Location This role is located in London, England.

Join our dynamic team at MongoDB as a Senior Solutions Architect. In this pivotal role, you will leverage your extensive expertise to design and implement innovative solutions that meet the diverse needs of our clients. You will collaborate with cross-functional teams and provide technical guidance, ensuring the successful integration of our products within client environments.

Join Airtable as a Senior Partner Solutions Architect, where you'll play a pivotal role in shaping our strategic partnerships and enhancing customer solutions. In this dynamic position, you will collaborate closely with cross-functional teams to design and implement innovative solutions that drive business value for our partners. Your expertise in technical architecture and solution design will be crucial in facilitating seamless integration and maximizing the potential of Airtable’s platform.

We are seeking a dynamic and experienced Lead Solution Architect to join our innovative team at Upbeat Ideas UK Ltd. In this role, you will be responsible for leading the design and implementation of complex solutions that drive business success. You will collaborate closely with stakeholders, understand their needs, and translate them into effective architectural solutions.The ideal candidate will have a deep understanding of modern architecture principles, cloud technologies, and a proven track record of delivering high-quality solutions. You should be an excellent communicator, capable of articulating technical concepts to both technical and non-technical audiences.

Join our dynamic team at Harvey as a Senior Solutions Architect for the EMEA region. In this pivotal role, you will leverage your expertise to design and implement innovative solutions that meet our clients' unique needs. You will collaborate closely with cross-functional teams to ensure the seamless integration of our products into clients' existing systems, driving customer satisfaction and business success.

As a Solution Architect, you will collaborate with government agencies, financial services, and private sector clients to create innovative solutions that address their most intricate digital challenges. You will integrate technical expertise, user requirements, and business goals through analytical thinking that dissects issues and uncovers actionable strategies, taking non-functional requirements into account from the beginning. Partnering closely with delivery teams, you will engage in a variety of solution-related challenges across the entire project lifecycle—from performing options analyses for significant system modernization initiatives to helping clients navigate complex issues, leading design sessions with cross-functional teams, and crafting solutions that harmonize user needs with business limitations, all while presenting your insights to architectural review boards and senior stakeholders. Whether evaluating different approaches for a government department's citizen portal, architecting integration strategies for a bank's digital transition, or guiding development teams in their implementation choices, you will apply both your solution design expertise and pragmatic problem-solving skills to each scenario.Your experience in designing and executing enterprise-scale digital solutions equips you to advise clients credibly on effective architectural strategies, comprehending the technical complexities and ramifications of various options. You will employ systems thinking to connect architectural decisions with broader service and business contexts, accompanied by a proven track record of collaborating with diverse teams including user researchers, product managers, software engineers, and senior business stakeholders. Your methodology balances strategic architectural insights with practical implementation experience, adopting a user-centered perspective that accommodates various viewpoints while fulfilling technical requirements and advancing business objectives.As a member of our central architecture team, you will work alongside seasoned Technology Principals and fellow Solution Architects who share your enthusiasm for solving intricate challenges. This environment provides you with a robust support network for collaboration, learning from different viewpoints, and tackling problems collectively. We understand that architecture is as much about continuous learning as it is about applying existing knowledge—you will contribute your proven experience while keeping abreast of industry trends, modern practices, and emerging technologies. Your architectural acumen will enable our clients to deliver digital services that yield meaningful results for the end users.

Join PA Consulting Group as a Solution Architect and play a pivotal role in crafting innovative solutions that drive digital transformation for our clients. In this full-time position based in London, you will leverage your technical expertise and creative problem-solving skills to design and implement cutting-edge solutions tailored to our clients' needs.

Who We Are About Stripe Stripe is a leading financial infrastructure platform designed for businesses of all sizes. From the most ambitious startups to the world's largest enterprises, millions rely on Stripe to manage payments, drive revenue growth, and seize new business opportunities. Our vision is to amplify the global economy, and we are on an ambitious journey to make the internet accessible for everyone. Here, you will have a unique chance to contribute to this mission while making significant strides in your professional career. About the Team The Billing Solutions Architects (SA) team consists of experts who possess a comprehensive understanding of Stripe's offerings and the subscription, billing, and payments landscape. They excel in leveraging Stripe’s platform to address complex client challenges, collaborate with sales teams to design tailored solutions, and provide strategic guidance to merchants. Their impactful contributions drive revenue growth, assist in pipeline development, and provide crucial feedback to our product and engineering teams. Your Role As a Billing Solutions Architect, you will serve as a vital technical advisor and solutions expert, championing our billing solutions for both new and existing customers. You will work closely with sales, marketing, product, and engineering teams to ensure successful client implementations while shaping our product roadmap based on market insights and customer feedback. Building strong relationships with customer stakeholders, developing bespoke technical solutions, and fostering knowledge sharing will be key aspects of your role. This is an exciting opportunity to influence the future of internet commerce by tackling challenging problems on a global scale within a collaborative and innovative environment, with a primary focus on enhancing Stripe's footprint in the EMEA region. Key Responsibilities Technical Expertise: Be the subject matter expert on our billing and revenue recognition solutions, showcasing a profound understanding of order-to-cash processes, customer journeys, and the competitive landscape. Solution Development: Design and architect sophisticated solutions addressing specific customer requirements, including complex integrations and customizations. Customer Success: Collaborate with sales and partnership teams to unlock opportunities with major clients, guiding solution strategy and establishing groundwork for success.

As a Senior Solutions Architect at Hootsuite, you will play a crucial role in shaping our technology solutions to meet client needs. You will work closely with cross-functional teams to design, implement, and optimize solutions that leverage our platform effectively. Your deep understanding of system architecture and cloud technologies will be essential in guiding project direction and ensuring client satisfaction.

Join Our MissionPowering Biology's Century means revolutionizing the clinical trial process. At Lindus Health, we are at the forefront of transforming how clinical trials are conducted, making them faster and more efficient. Our innovative approach is crucial for new treatments to reach patients without unnecessary delays and costs.Our Achievements: Since March 2021, we have successfully powered over 100 clinical trials, benefiting tens of thousands of patients. We recently secured a $55M Series B funding round from Balderton Capital, with additional support from Creandum, Firstminute, Seedcamp, and Visionaries.Work Culture at Lindus HealthAs a member of our team, you will experience:Impactful Work: Be part of a mission-driven organization that is reshaping the clinical trial landscape and positively impacting patients' lives.Growth and Ownership: We value results and dedication, providing you with the opportunity to take on significant responsibilities that shape our success.Collaborative Culture: Work alongside driven individuals in a creative and supportive environment where egos are set aside for teamwork and innovative thinking.Are you ready to make a difference in the field of biology? We want to hear from you!Role OverviewWe are in search of a Solutions Architect to be a vital part of our Deployment team, responsible for the design and execution of clinical trials using our proprietary platform, Citrus. In this role, you will evaluate the feasibility of new studies, define technical requirements, and ensure that trials are delivered to the high standards expected by our sponsors and participants. You will act as a bridge between Clinical Operations and Product, ensuring successful trial delivery while serving as the primary technical liaison for sponsors throughout the trial process.

As a Partner Solutions Architect at Databricks, you will play a pivotal role in driving the success of our partners and customers by utilizing your deep technical expertise in data analytics and cloud technologies. You will collaborate closely with various stakeholders, helping to design innovative solutions that leverage the Databricks Unified Analytics Platform to accelerate data-driven decision-making.

TermGrid is revolutionizing the private capital markets. We have developed a groundbreaking operating system specifically designed for deal professionals — the ultimate platform where the world's most elite private equity sponsors, lenders, and advisors can efficiently manage every aspect of their financing workflows.Founded in 2019 by Dipish Rai (MBA from Harvard, IIT, Columbia; formerly of Providence Equity) and Vishal Singh (MS in CS from Columbia; ex-CTO of Link3D, which was acquired by Nasdaq: MTLS), TermGrid has accomplished what many fintech companies aspire to: we serve as the core technology partner for 4 of the top 5 global private equity firms, alongside 1600+ institutions and 30,000+ professionals.Our accolades include being named New Solution Provider of the Year at the PE Wire US Awards 2024, Secure Workflow Management Provider of the Year at the PE Wire US Awards 2025, and being shortlisted for the PE Wire EU Awards 2026 and The Drawdown Awards 2025. We are not a company searching for traction; we are a rocket that has already taken off.The private credit market, valued at $1.7 trillion, is expanding at an unprecedented rate. Every billion-dollar deal, every GP-LP relationship, and every leveraged buyout is navigating through outdated workflows. TermGrid is the transformative platform that is reshaping this landscape — and we are only at the beginning of our journey.

As a Solution Architect at Pace Consulting, you will play a pivotal role in designing and delivering innovative solutions that meet our clients' needs. You will collaborate with cross-functional teams to create technical architectures, ensuring efficiency and scalability in our digital offerings. Your expertise will help drive projects from conception through implementation, while providing leadership and mentorship to junior team members.

At NICE, we embrace challenges without limits. Our ambition drives us to redefine standards and elevate performance. If you share our passion for excellence and innovation, we invite you to explore a career opportunity that ignites your potential.What does the role entail?This is a pivotal customer-facing role designed to engage clients through a consultative approach, offering specialized insights into industry standards, best practices, and the competitive landscape of the contact center ecosystem. As a key member of the CXone Services and Support team, you will be responsible for a range of technical and business tasks, including managing customer expectations and satisfaction, recommending optimal configurations for NICE products, and ensuring that our clients achieve their desired business outcomes.Client interactions will primarily occur via phone and Teams, with in-person meetings as appropriate. The Solutions Architect/SME will work autonomously and collaboratively with the Services and Support teams to promote customer retention and systematic growth. Additionally, you are expected to be a leadership figure, mentoring and coaching team members who support our products.How will you contribute?This role is accountable for the business and technical performance of the CXOne WFM/IEX products, while also gaining familiarity with the broader CX product suite.Technical Responsibilities:Deliver technical configurations, best practice guidance, and tailored training for clients using CXOne WFM/IEX products.Assist customers in achieving their business objectives and ROI from implemented solutions.Collaborate with internal product management to ensure customer needs are prioritized in product development.Stay current with leading methodologies, processes, and technologies in the contact center industry.

Join Version 1 as a PeopleSoft Solution Architect, where you will play a pivotal role in designing and implementing innovative PeopleSoft solutions that drive business success. Your expertise will guide our clients in optimizing their systems, ensuring they achieve maximum efficiency and effectiveness.As a key member of our team, you will collaborate with various stakeholders to understand their needs and translate them into technical requirements. Your ability to assess existing systems and recommend enhancements will be crucial in delivering robust solutions that align with our clients' strategic objectives.