Software Implementation & Deployment Specialist at Banyan Software | London

Who is Heidi?Heidi is revolutionizing healthcare with an AI Care Partner that enhances every aspect of clinical practice, from documentation to the delivery of care.Our mission is to double the capacity of healthcare while maintaining a deeply human touch. In just 18 months, Heidi has enabled clinicians to reclaim over 18 million hours and has facilitated more than 73 million patient visits globally. Currently, over two million patient interactions per week are powered by Heidi across 116 countries and in over 110 languages.Founded by healthcare professionals, Heidi unites a diverse team of clinicians, engineers, designers, scientists, creatives, and mathematicians, all driven by a common goal: to reinforce the human connection at the core of healthcare.With nearly $100 million in funding, Heidi is expanding its reach across the USA, UK, Canada, and Europe, partnering with leading health systems such as the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health.We are committed to rapid innovation while adhering to proven methodologies, shaping the future of healthcare. Are you ready to take on the challenge?The RoleWe are in search of a proactive and collaborative Implementation Specialist to facilitate the onboarding, training, and deployment of Heidi for our enterprise healthcare clients.Located in our London office, you will collaborate closely with our Enterprise Customer Success Managers to execute large-scale implementations of Heidi. By combining robust project delivery expertise with clinical empathy and a profound understanding of our product, you will craft high-impact onboarding experiences that empower every clinician and supporting organization to derive value from day one.Your Responsibilities:Implementation & OnboardingOversee seamless onboarding and implementation of Heidi for mid-market and enterprise clients.Conduct engaging training sessions for clinicians and operational personnel, developing and refining materials to ensure a smooth and rewarding experience.Evaluate clinician objectives and workflows to design customized onboarding and “Aha moment” workshops that enhance engagement and adoption.Collaborate closely with Customer Success Managers to synchronize rollout plans, milestones, deliverables, and align with key stakeholders.

Join the Heidi Team!At Heidi Health, we are at the forefront of transforming healthcare with our innovative AI Care Partner, designed to empower clinicians throughout the entire patient care journey, from meticulous documentation to effective care delivery.Our mission is to enhance healthcare capacity while ensuring that patient care remains deeply personal and human-centered. In just 18 months, we have saved over 18 million hours for healthcare professionals and facilitated more than 73 million patient visits globally. Currently, Heidi's technology supports over two million patient interactions each week across 116 countries and in more than 110 languages.Born from the insights of healthcare professionals, our diverse team comprises clinicians, engineers, designers, scientists, and creative thinkers, all united by a common goal: to strengthen the essential human connection at the core of healthcare.With nearly $100 million in funding, we are rapidly expanding our influence in the USA, UK, Canada, and Europe, collaborating with leading health systems such as the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health.We prioritize swift action on what matters most while adhering to proven methods to shape the future of healthcare. Are you ready to be part of this transformative journey?Your RoleThe UK healthcare system is characterized by its challenges—complex billing procedures, inflexible electronic health records (EHRs), and administrative burdens deterring clinicians from focusing on patient care.We are seeking a Senior Software Engineer to help streamline these complexities into seamless workflows.You will develop systems that integrate Heidi into the very fabric of American healthcare. This involves delving deep into the infrastructure utilized by clinicians and ensuring that Heidi operates seamlessly within existing workflows. Your mission will be to create AI-driven solutions that alleviate the intricacies of UK billing, allowing clinicians to concentrate on what they do best.Your work will span the entire spectrum of what makes Heidi invaluable in the US market—from AI pipelines that comprehend clinical documentation to integrations that deliver the right information at the right time.This is not merely a localization effort; it's about crafting the ultimate clinical AI experience for one of the world's most demanding healthcare markets.

Who is Heidi?Heidi Health is at the forefront of healthcare innovation, developing an AI Care Partner designed to assist clinicians throughout the entire care process—from meticulous documentation to effective delivery of care.Our mission is to enhance healthcare capacity while ensuring that care remains profoundly human. In just 18 months, we have empowered clinicians by saving over 18 million hours and facilitating more than 73 million patient visits. Currently, over two million patient visits weekly are enriched by Heidi across 116 countries and in more than 110 languages.Founded by healthcare professionals, Heidi marries the expertise of clinicians with the creativity of engineers, designers, scientists, and mathematicians, united by a common goal: to reinforce the vital human connection in healthcare.With nearly $100 million in funding, we are expanding our reach across the USA, UK, Canada, and Europe, collaborating with prominent health systems like the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.The RoleWe are excited to invite a Business Development Representative to join our UK go-to-market (GTM) and sales team, reporting directly to our Commercial Lead. This role involves adopting a product-led approach to oversee the sales cycle, from nurturing leads to upselling and closing deals, all while staying deeply focused on clinician needs.This position demands a proactive attitude, outstanding communication skills, and the ability to excel in a high-growth startup atmosphere. You'll become proficient in engaging healthcare stakeholders, generating new opportunities, and directly contributing to our sales pipeline.What you’ll do:Oversee the initial sales lifecycle from lead generation to conducting impactful demos and identifying opportunities within existing product usage.Implement a product-led sales strategy, emphasizing the nurturing of leads from the bottom up.Spot upsell opportunities aimed at larger clinic groups and health systems through proactive outreach and follow-ups.Collaborate on the development of our UK Sales playbook, sharing insights on effective strategies and market nuances to establish a winning formula.Work closely with the broader sales team (including US and Australia) to exchange key insights, strategies, and information to enhance operational efficiency and sales outcomes.Represent Heidi at various online and offline events such as demos, conferences, and networking opportunities where applicable.Customize our value proposition to align with prospective clients' strategic goals using a solution selling approach, engaging in networking events to promote our offerings.

About UsAt Heidi Health, we believe that healthcare deserves a more harmonious approach—one that ensures care remains continuous and deeply personalized. Our innovative AI Care Partner collaborates with healthcare providers to enhance the care experience for patients and clinicians alike.Our diverse team includes doctors, engineers, designers, researchers, and creatives, all dedicated to creating tools that empower clinicians to focus on what matters most: their patients.In just 18 months, we've reclaimed over 18 million hours for healthcare professionals, facilitating 73 million patient visits across 116 countries. Currently, our technology supports more than two million patient visits weekly worldwide.With nearly $100 million in funding, we are expanding our presence in the US, UK, Canada, and Europe, partnering with prestigious health systems such as the NHS, Beth Israel Lahey Health, and Monash Health.The OpportunityJoin our core Platform/SRE team, where you will take charge of production reliability. This role involves active incident response, on-call duties, system reliability, and daily operational oversight of Heidi’s platform.We welcome applications from mid-level SREs eager to embrace greater responsibility, as well as senior SREs who relish hands-on operational roles. This position emphasizes operational involvement and aims to maintain the health of real systems in production.Your ResponsibilitiesEngage in on-call and incident response: Address production incidents, assist in service restoration, and facilitate clear communication during incidents, escalating to leading incidents over time.Enhance operational reliability: Identify recurring issues and reliability risks, driving improvements through better alerting, automation, system enhancements, and process refinements.Manage production environment components: Operate and enhance Kubernetes clusters, cloud infrastructure, and core platform services, increasing responsibility as expertise grows.Boost observability: Refine dashboards, alerts, logs, and traces to enable earlier detection and faster diagnosis of issues, concentrating on actionable insights.Minimize operational toil: Automate repetitive tasks, streamline runbooks, and enhance tooling to facilitate smoother and safer on-call and daily operations.

About Heidi HealthHeidi Health is revolutionizing healthcare with its innovative AI Care Partner designed to assist clinicians throughout the entire care continuum from documentation to delivery. Our mission is to enhance healthcare capacity while ensuring that patient care remains deeply human-centric.In just 18 months, Heidi has reclaimed over 18 million hours for clinicians and facilitated more than 73 million patient visits. Currently, our technology powers over two million patient interactions weekly across 116 countries, supporting over 110 languages.Founded by dedicated clinicians, our diverse team includes engineers, designers, scientists, and creatives, all united by a common goal: to elevate the essential human connection in healthcare.With nearly $100 million in funding, we are expanding our presence in the USA, UK, Canada, and Europe, collaborating with leading health systems such as the NHS and Beth Israel Lahey Health.The OpportunityWe are seeking an exceptional Regional Sales Director to lead our commercial efforts within the UK market. Your primary goal will be to secure trust-wide implementations of Heidi by instilling confidence among clinicians, operational leaders, and executives.This role calls for a proactive, results-oriented player-coach who can adeptly manage complex sales cycles, align stakeholders effectively, and generate strategic urgency around AI-enabled healthcare solutions. As you introduce a proven product into a market eager for transformation, your success will hinge on navigating the intricate decision-making structures of the NHS with precision and insight.You should bring a robust track record in software sales, ideally paired with a nuanced understanding of the healthcare sector and an instinct for enterprise sales. You will lead by example and play a pivotal role in shaping our go-to-market strategies in collaboration with our UK and global revenue leadership teams.Key ResponsibilitiesDrive enterprise sales initiatives within NHS trusts.Exemplify high performance as an individual contributor, establishing standards for diligence, speed, and clinical-commercial empathy throughout the sales journey.Foster and maintain strong relationships with key stakeholders.

Join the Heidi Team!Heidi is pioneering the development of an AI Care Partner designed to assist clinicians every step of the way, from documentation to the delivery of care.Our mission is to enhance healthcare capacity while ensuring that care remains deeply human. In just 18 months, Heidi has saved clinicians over 18 million hours and facilitated more than 73 million patient visits. Currently, our technology supports over two million patient visits weekly across 116 countries and in more than 110 languages.Founded by healthcare professionals, Heidi unites clinicians, engineers, designers, scientists, creatives, and mathematicians with a shared purpose: strengthening the human connection at the core of healthcare.With nearly $100 million in funding, Heidi is expanding into markets across the USA, UK, Canada, and Europe, collaborating with leading health systems like the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.We are committed to moving swiftly where it matters while staying grounded in proven practices, shaping the future of healthcare. Are you ready to take on the challenge?Your RoleWe are on the lookout for a motivated and proactive Sales Development Representative (SDR) to join our growing sales team in the UK. As a vital contributor to our commercial team, you will be instrumental in sourcing and qualifying leads, initiating outreach, and arranging valuable discussions for our SMB Account Executives. Your objective will be to forge meaningful connections with healthcare practices and hospital groups, driving our mission to succeed in the US market.This role demands a proactive approach, strong communication skills, and the ability to excel in a fast-paced startup environment. You will become adept at engaging healthcare stakeholders, generating new opportunities, and directly contributing to our sales pipeline.Key Responsibilities:Identify, research, and target potential SMB customers (small to medium-sized practices and hospital groups).Implement outbound campaigns through a combination of calls, emails, social selling, and product-led signals to qualify leads.Schedule high-quality meetings and product demonstrations for Account Executives, ensuring a seamless handoff of qualified opportunities.Keep accurate records in HubSpot CRM, managing and optimizing the sales process.

About UsAt Heidi, we are revolutionizing healthcare with our innovative AI Care Partner, designed to assist clinicians throughout the entire healthcare process—from meticulous documentation to delivering exceptional patient care.Our mission is to enhance healthcare capacity while ensuring that the human touch remains at the forefront. In just 18 months, we have successfully reclaimed over 18 million hours for clinicians and facilitated more than 73 million patient visits worldwide. Currently, our technology supports over two million patient visits each week across 116 countries and in more than 110 languages.Founded by a team of dedicated clinicians, Heidi unites experts from various fields including engineering, design, science, and mathematics, all driven by a shared goal: to strengthen the human connection that is essential to healthcare.With nearly $100 million in funding, we are expanding our footprint across the USA, UK, Canada, and Europe, collaborating with major health systems such as the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health.We are committed to rapid and impactful innovation in healthcare while remaining grounded in proven methodologies. Are you ready to take on this challenge?Your RoleAs a Clinical Associate, you will play a crucial role within our Customer Success team, focusing on clinician adoption. Your primary responsibility will be to ensure that clinicians and healthcare organizations experience immediate and measurable value from Heidi by seamlessly integrating it into their daily clinical practices.This operational, clinician-facing position involves direct collaboration with end users to understand their care delivery processes and translate these workflows into effective utilization of Heidi. Responsibilities include configuring templates, tailoring documentation outputs, and aligning our product with the unique demands of various specialties, settings, and consultation styles. You will be actively involved in the onboarding and implementation processes across diverse customer segments, particularly focusing on enterprise-level deployments.A significant aspect of your role will involve in-person engagements. You will frequently travel to customer sites to support rollouts, deliver training, and collaborate with clinical teams during critical adoption phases. Your on-the-ground presence will be vital in building momentum, resolving issues in real-time, and ensuring that Heidi is effectively integrated across organizations.This position is ideal for a dynamic, resourceful, and determined current or former clinician eager to transition into the health-tech industry.

About G2 - The CompanyG2 is the largest and most reputable software marketplace globally. By joining G2, you become part of a leading team dedicated to empowering businesses to achieve their utmost potential through informed decisions and strategies backed by genuine insights from real software users.Recently, G2 has partnered with Capterra, SoftwareAdvice, and GetApp to establish the largest repository of online data and software insights, facilitating intelligent purchasing decisions in the AI era. With over 200 million combined annual visitors and 6 million verified reviews, we serve as the central hub for software buyers to make confident, timely decisions.This is just the beginning! We aim to revolutionize the global B2B software landscape and become the most trusted data foundation for software buyers and sellers in the AI age.Does this resonate with you? Join us as we strive to reach our next PEAK!About G2 - Our PeopleAt G2, our culture and operations are rooted in our PEAK values— (Performance + Entrepreneurship + Authenticity + Kindness). Being part of G2 means you're integrated into a value-driven, expanding global community that climbs PEAKs together. We celebrate each other’s victories, learn from our missteps, and offer support during challenging times. With ambition and an entrepreneurial spirit, we motivate one another to tackle demanding tasks that foster our collective growth and learning.You will join a global, diverse team of intelligent, dedicated, and compassionate individuals—each with unique talents, aspirations, and life experiences. Our community and culture are centered around people-led ERGs that acknowledge and celebrate the diverse identities within our global team. As an organization, we are committed to our DEI and philanthropic initiatives (such as our G2 Gives program) because it inspires us all to become better individuals.

UpSlide stands as the premier productivity solution provider for the financial services sector. Our innovative software significantly enhances the functionality of PowerPoint, Word, Excel, and Power BI, allowing professionals at prestigious firms such as Citi, KPMG, and BNP Paribas to focus on high-value tasks instead of mundane formatting or tedious copy-pasting. We are in an exciting growth phase, boasting a team of over 160 talented individuals across our offices in New York, London, Paris (HQ), Singapore, and Berlin.Core Values At UpSlide, our values steer our work ethos and are integral to our hiring process. We seek candidates who embody:Excellence: We believe that every detail matters, and we are dedicated to delivering high-quality outcomes.Trust: We are passionate and committed, empowering our team to act with autonomy.Joy at Work: We embrace positivity and share our enthusiasm with both colleagues and clients.The Team ‍‍Join the UK Professional Services team, currently comprising 4 Consultants: Tasha, Abbie, Anna, and Raj, under the leadership of Ella. We are expanding our team to enhance our collaborative efforts!Our team operates as a tight-knit group, offering advice and support on various projects. We hold quarterly retrospectives to celebrate our achievements, enjoy work anniversary lunches, and often gather for team breakfasts at Dishoom.You'll also be part of a larger UK team of around 40 that includes professionals from Sales, Customer Success, and Marketing. We organize monthly social events ranging from yoga sessions to karaoke nights. Every Thursday at 4 p.m., we indulge in “goûter” (afternoon snacks) with treats provided by different team members each week.Team Objectives We are on the lookout for a proactive and detail-oriented Implementation Consultant to join our dynamic team. This position is perfect for individuals with strong communication skills, a knack for problem-solving, and an innate curiosity. As a Consultant, you will gain expertise in both UpSlide and the financial services sector while enhancing workflows for our clients. You will swiftly be onboarded to independently manage your own client projects and provide assistance to Senior Consultants on more complex tasks. A significant aspect of your role will be to ensure clients utilize the tool effectively, contributing to our impressive 98% renewal rate!

At Suade, our journey of success is fueled by tenacity, innovation, and a relentless commitment to pioneering advanced technology in the RegTech sector. Our Regulatory Product team plays a pivotal role in driving our product vision and fostering sustained business growth.In your role within the Regulatory Product team, you will leverage your extensive expertise in regulatory reporting to steer the architecture, development, and enhancement of our report portfolio, collaborating closely with our product team.Key Responsibilities:Monitor and analyze regulatory changes, assessing their implications for existing reporting obligations.Translate complex regulatory texts into structured business and product requirements.Engage in client-facing implementation projects, defining requirements for new products and regulations.Provide specialized knowledge in developing and updating regulatory returns in collaboration with our Lead Engineers.Create and refine documentation and training materials for both clients and internal teams.Guide and mentor junior Implementation Specialists and Engineers using your regulatory insights.Assist in testing and validating regulatory outputs to ensure compliance and data integrity.Enhance Suade’s reputation in the regulatory domain by collaborating with our Sales and Marketing teams during presentations and events requiring regulatory expertise.Stay informed about industry trends and evolving regulatory frameworks.This position is open to candidates based anywhere in the UK.

At Suade, our achievements stem from tenacity and innovation, enabling us to develop advanced technology that shapes the future of RegTech. Our Regulatory Product team is the heartbeat of our organization, essential for driving our continued expansion.Joining the Regulatory Product team, you will leverage your regulatory reporting expertise to optimize the architecture, development, and growth of our diverse report offerings in collaboration with our product team.Key Responsibilities:As a valued team member, you will closely collaborate with Financial Institutions to integrate Suade software into their regulatory reporting workflows, utilizing your experience to:Lead client-facing implementation projects, identify business requirements (new products, regulations, etc.), and assist clients in mapping data to the FIRE data schema.Maintain in-depth knowledge of Liquidity, Capital, Market Risk, or FinRep regulatory reports within the EU and UK, and stay informed on regulatory updates by engaging with clients and industry specialists.Provide expertise in refining the logic for populating regulatory returns, working alongside our Lead Engineers.Support the Customer Success team by offering specialist insights to client inquiries under BAU conditions.Create and enhance documentation and training resources for clients and internal teams.Guide and mentor Graduates and Junior Engineers by sharing your regulatory insights.Boost Suade’s visibility in the regulatory sector and collaborate with our Sales and Marketing teams to prepare for presentations and events requiring regulatory knowledge.Qualifications:Proficient in understanding, interpreting, and communicating regulatory rules, with experience in at least one primary reporting area: capital, liquidity, leverage, balance sheet, credit risk, or market risk.A minimum of 1 year of experience in regulatory reporting at a regulated institution or as a consultant.Solid understanding of banking products (Loans, Securities, Derivatives, etc.).High proficiency in Excel (lookups, pivot tables, etc.).Experience with financial data, data mapping, and analysis.Strong stakeholder management skills.Excellent English verbal and written communication skills, with a proven ability to convey complex ideas effectively to various management levels.Exceptional interpersonal and teamwork abilities.Adaptability to work under pressure, meeting evolving work demands and strict deadlines.Self-driven, detail-oriented, and capable of working independently.Benefits:Generous annual leave allowance, in addition to public holidays.

Join Neara, a pioneering company transforming the energy landscape by enabling utilities to prepare for extreme weather events through innovative digital modeling.Our advanced machine learning techniques create detailed, physics-enabled digital twins of electricity grids across four continents, which assist asset owners in identifying challenges and implementing effective solutions over millions of kilometers of infrastructure.By simulating the impacts of severe weather and structural stress on a large scale, we empower the world’s leading utilities to detect risks, optimize their investments, and contribute to a more resilient global energy future.Our dedicated team comprises innovative thinkers passionate about making a real-world impact. We utilize AI and machine learning to enhance everything from data classification to complex scenario analysis, fostering a culture where creativity and innovation flourish as everyone contributes to our mission. We are looking for talented, imaginative individuals to help us expand our influence across the globe.Implementation Engineer RoleAs an Implementation Engineer, you will play a critical role in converting raw utility and geospatial data into precise digital twin models of electricity networks. Utilizing GIS, LiDAR, and asset datasets, you will configure models with Neara’s schema language to ensure high engineering standards. Based in London, you will be part of the Customer Success Team, responsible for deploying the Neara platform to utility clients throughout Europe. In this collaborative position, you will assist in developing and presenting complex customer use cases.Your Responsibilities:Participate in the comprehensive deployment of the Neara platform for utility customers across Europe.Ingest and manipulate large datasets (LiDAR, GIS, and asset databases) using Neara’s schema language and configuration framework.Serve as a technical liaison for customers throughout their deployment, collaborating with a Customer Success Manager to manage relationships with utility engineers and stakeholders, ensuring effective communication at all stages.Conduct thorough QA/QC to verify that the digital twin accurately represents real-world physics and meets customer specifications.Develop custom reports and dashboards within the platform to provide actionable insights for utility engineers.

Our MissionAt Neko Health, we are dedicated to transforming healthcare by focusing on prevention rather than treatment. Employing cutting-edge, non-invasive technology alongside our clinical expertise, we provide our members with timely and actionable health insights.Role OverviewAs a Registered Nurse at Neko Health, you will play a pivotal role in our mission. Being the initial point of contact for our members, your service-oriented mindset and enjoyment of interpersonal interactions will be essential. This role is ideal for someone who thrives in a collaborative environment while also being able to take initiative independently. Your efforts will be crucial in upholding the exceptional standards we strive to achieve.Your Contributions Within the First YearYour primary responsibilities will include conducting clinical assessments, performing ECGs, measuring grip strength and eye pressure, drawing and analyzing blood samples, and managing necessary administrative documentation. You will be instrumental in ensuring our operations run smoothly and that our members receive top-quality results.Essential QualificationsCurrent NMC registrationExceptional phlebotomy skillsExperience in performing and interpreting ECGsDetail-oriented with a strong sense of accountabilityPositive attitude with a focus on serviceProactive and solution-orientedEager to embrace new challengesProfessional demeanor and adaptabilityCommitment to delivering quality in all tasksCurious and enthusiastic about learningInterest in emerging technologies in healthcareFluency in English, both spoken and writtenPreferred QualificationsFamiliarity with point-of-care testing devicesBackground in the hospitality sectorAbout Neko HealthOur internal title framework is designed to enhance clarity within our team, placing emphasis on roles over hierarchy.

At Suade, we pride ourselves on our resilience and innovative spirit, developing state-of-the-art technology that defines the future of RegTech. Our Regulatory Product team is pivotal to our operations, playing an instrumental role in driving our business forward.As a Senior Regulatory Change Implementation Specialist, you will leverage your extensive experience in regulatory reporting to spearhead the design, development, and enhancement of our reporting portfolio in collaboration with our product team.Key Responsibilities:Serve as a primary contact for regulatory inquiries from both internal teams and clients.Monitor and evaluate regulatory changes, assessing their implications on current reporting obligations.Conduct impact assessments to define scope, timelines, interdependencies, and potential risks.Interpret complex regulatory requirements, translating them into clear and actionable product and business specifications.Oversee a range of client-focused implementation projects, outlining business needs for new products and regulations.Act as a subject matter expert on critical regulatory frameworks, offering insights to internal stakeholders.Review regulatory logic, calculations, and outputs to ensure accuracy and compliance.Collaborate closely with Product and Engineering teams to refine implementation strategies and communicate requirements effectively.Create and enhance documentation and training materials for clients and internal teams.Mentor junior Implementation Specialists and Engineers, imparting your regulatory expertise.Enhance Suade’s visibility in the regulatory domain and collaborate with Sales and Marketing teams for presentations and events requiring regulatory insights.Identify enhancements to existing reports and expand regulatory coverage.Contribute to the regulatory product roadmap with insights, recommendations, and forward-looking analysis.Stay informed about industry trends and evolving regulatory standards.This role offers the flexibility to be based anywhere in the UK.

MissionAt Neko Health, our mission is to transform healthcare from a reactive model of treating illness to a proactive approach focused on prevention. We leverage cutting-edge, non-invasive technology alongside clinical expertise to provide early, actionable health insights.Founded in 2018 by Hjalmar Nilsonne and Daniel Ek, Neko Health is a pioneering Swedish healthcare technology firm. Our vision is to reimagine patient experiences, utilizing advanced sensors and AI for preventative health and early detection. We have developed innovative medical scanning technology that facilitates broad, non-invasive health data collection, making it accessible and affordable for everyone. With headquarters in Stockholm, we offer the Neko Body Scan experience in major cities including Stockholm, London, and Manchester, and our team consists of over 500 dedicated professionals.Job Title: Lead OperatorHiring Manager: Clinic Area ManagerLocation: Neko Health Victoria, London, United Kingdom.Hours: Full-time, five days a week, with four days dedicated to management activities within the clinic and one day for service provision.Salary: To be discussed during the interview process.Applications close on Monday, 12th January 2026Key Management Responsibilities:Oversee the performance and development of clinic operators through regular one-on-ones and observations.Lead the recruitment process for clinic staff.Implement and cascade practice changes to ensure optimal operations.Maintain compliance with Clinical Standard Operating Procedures (SOPs) and protocols.Monitor key performance indicators (KPIs) to enhance service delivery.Supervise incident reporting and risk management processes.Evaluate the quality of medical care provided by operators.Provide constructive feedback to operators regarding their medical care performance.Assess rebooking rates and customer satisfaction metrics.Ensure optimal staffing levels to maintain consistent service availability.

Our VisionAt Neko Health, we are committed to revolutionizing healthcare by transitioning from reactive treatment to proactive prevention. Leveraging cutting-edge, non-invasive technology along with our clinical expertise, we provide early, actionable health insights that empower our members to take control of their health.Role OverviewAs a Healthcare Assistant, you will play a crucial role in our mission, acting as the first point of contact for our valued members. Your passion for service and ability to connect with people will be essential in this role. You'll collaborate closely with a dedicated team of skilled operators and seasoned doctors, while also enjoying the autonomy to take initiative in various tasks. Your efforts will be integral to our success in upholding the high standards we set forth.Your Contributions in the First YearIn your first 6–12 months, you will be responsible for conducting clinical examinations, performing ECGs, measuring grip strength, assessing eye pressure, collecting blood samples, analyzing lab results, and managing essential administrative documentation. Your role will be pivotal in ensuring our operations run smoothly and that we deliver high-quality results to our members.Essential QualificationsDetail-oriented with a strong sense of accountability.Positively inclined and service-oriented.Proactive and solution-focused.Eager to embrace new challenges.Professional and accommodating in all interactions.Committed to excellence in every task.Curious and open to continuous learning.Interest in emerging technologies.Proficient in English, both spoken and written.Exceptional phlebotomy skills.Desirable ExperienceExperience in performing and interpreting ECGs.Familiarity with point-of-care testing devices.NMC registration is a plus.Background in the hospitality sector.

Our MissionAt Neko Health, we are revolutionizing healthcare by transitioning from a model focused on treating illness to one that emphasizes prevention. Our commitment to utilizing cutting-edge, non-invasive technology and clinical expertise enables us to provide early, actionable health insights.Role OverviewWe seek a highly skilled Echocardiographer to become an integral part of our multidisciplinary team located in London. This pivotal role involves delivering top-tier, independent echocardiographic assessments. You will be responsible for performing and interpreting transthoracic echocardiograms (TTEs), including Global Longitudinal Strain (GLS), and generating precise, timely reports, all while working autonomously without cardiologist supervision.This locum position offers flexible scheduling of up to five days per week, situated in our central London clinic.Your Contributions in the First 6–12 MonthsConduct thorough transthoracic echocardiographic examinations following British Society of Echocardiography (BSE) standards.Independently interpret and report echocardiographic findings, ensuring prompt delivery of results to clients and referring clinicians.Collaborate with our multidisciplinary team to integrate echocardiographic findings into comprehensive health assessments.Engage in regular cardiology multidisciplinary team meetings.Communicate directly with our cardiologist as necessary.Adhere to our escalation protocols effectively.Participate in quality assurance activities, including audits and peer reviews, to uphold high practice standards.Engage in ongoing professional development and contribute to the mentorship of junior staff or students as appropriate.

Join the Heidi Health TeamAt Heidi, we are on a mission to revolutionize healthcare with our innovative AI Care Partner, designed to assist clinicians throughout the entire care process—from documentation to effective delivery.Our goal is to double healthcare’s capacity while ensuring that care remains profoundly human. In just 18 months, Heidi has successfully reclaimed over 18 million hours for clinicians and facilitated more than 73 million patient visits. Currently, our platform supports over two million patient visits weekly across 116 countries and in more than 110 languages.Founded by healthcare professionals, Heidi unites a diverse team of clinicians, engineers, designers, and scientists, all driven by a common objective: to enhance the human connection pivotal to healthcare.With nearly $100 million in funding, we are rapidly expanding our presence in the USA, UK, Canada, and Europe, collaborating with leading healthcare systems such as the NHS, Beth Israel Lahey Health, and Monash Health.If you are ready to take on this exciting challenge, we invite you to apply!

MissionAt Neko Health, our mission is to revolutionize healthcare by transitioning from illness treatment to proactive prevention. We employ cutting-edge, non-invasive technology along with clinical expertise to provide early, actionable health insights.Role PurposeAs a General Practitioner at Neko Health, you will be at the forefront of preventive healthcare and lifestyle medicine, utilizing state-of-the-art diagnostic tools to identify health risks and guide patients towards healthier lifestyles. Your primary objective will be to help patients navigate their health journeys, leveraging the latest in both dermatological and cardiovascular preventive care. With our advanced skin scanning technology, you will significantly contribute to the early detection and management of skin conditions. Additionally, you will educate patients on cardiovascular risks and promote a proactive heart health approach.You will work alongside a dedicated clinical team excited to launch Neko Health in the UK, becoming part of an innovative organization that values excellence, encourages work-life balance, and provides ample opportunities for professional growth in dermatology, preventive healthcare, and health technology.What You’ll Achieve in the First 6–12 MonthsPerform comprehensive health screenings and evaluations.Interpret complex diagnostic results into practical insights.Develop tailored lifestyle change plans to enhance health outcomes.Provide holistic guidance across various health conditions.Collaborate with patient GPs for seamless care coordination.Engage with our multidisciplinary team to enhance patient care.Keep updated on the latest advancements in medical diagnostics and preventive health.Promote patient education and inspire proactive health management.Contribute to quality improvement initiatives within the clinic.Participate in research initiatives.Work with teams across Neko to enhance and innovate our technology.