Software Engineer - Product at Midstream | San Francisco

Midstream builds an AI-driven financial operating system designed for health systems. The platform gives finance, supply chain, and managed care teams real-time insights into at-risk margins, with targeted action plans to protect those margins before they disappear. Founded by experienced entrepreneurs and backed by well-known investors, Midstream focuses on the unique challenges of healthcare finance. By transforming structured, unstructured, and external data into contract-aware insights, Midstream helps teams make informed decisions quickly. AI agents coordinate spending and revenue operations across the back office, learning from every interaction to deliver ongoing intelligence that goes beyond point solutions or short-term consulting. The company is working to speed up healthcare finance, turning processes that once took months into minutes and moving from after-the-fact analysis to proactive planning. Role overview The Product Lead will shape and expand product experiences at Midstream, applying the latest developments in AI and model capabilities. This role connects customer needs with engineering and product development, turning real-world problems into practical solutions. The Product Lead reports to the VP of Product and will own key areas of the roadmap, translating strong market demand into focused, high-quality product delivery. What you will do Work closely with customers and internal teams to identify priorities and guide product direction Develop MVPs quickly and grow them into production-ready features, especially those powered by advanced AI Bridge customer needs, engineering, and product development to deliver solutions that address real challenges Visit customers as needed to stay grounded in actual workflows and decision-making processes What we are looking for Experience leading product development, ideally in AI or data-driven environments Comfort working in an ownership-driven, execution-focused role Ability to collaborate across teams and with customers to deliver impactful solutions Willingness to travel to customer sites when necessary This position is based in San Francisco.

Midstream is an innovative, AI-driven financial operating system tailored for healthcare systems. Founded by a team of seasoned entrepreneurs and supported by prestigious investors, we empower finance, supply chain, and managed care teams with real-time insights into margin risks, enabling them to act swiftly to protect their margins.Designed specifically for the complexities of healthcare, Midstream converts structured, unstructured, and external data into immediate, contract-aware insights that enhance decision-making. Our AI-driven agents integrate spending and revenue operations across the entire back-office, continuously learning and adapting to ensure a level of intelligence that surpasses any standalone solution.We are revolutionizing the pace of healthcare finance, compressing lengthy processes into minutes and transforming retrospective insights into proactive foresight. Midstream is at the forefront of this change.The OpportunityJoin Midstream at a pivotal moment in our growth and contribute to establishing the technical backbone of our platform. In this role, you will operate at the intersection of product development, systems architecture, and cloud infrastructure, crafting and building distributed systems that enable our agile team to operate efficiently as we expand.You will collaborate closely with engineers and leadership to identify current infrastructural pain points and anticipate potential challenges before they arise. From multi-tenant architectures to security protocols, you will transform uncertainty into robust systems that minimize operational burdens and enhance engineering productivity.We are seeking a software engineer with a systems-oriented mindset who is passionate about long-term maintainability and developer experience, while also enjoying the process of creating backend services and delivering tangible software solutions. The ideal candidate will be adept at reasoning about distributed systems, making practical compromises, and developing infrastructure that seamlessly integrates into the background, allowing the team to focus on delivering impactful product value.What You’ll DoDevelop shared platform patterns and tools that enable engineers to launch new backend services and workflows efficiently, securely, and reliably.Enhance the reliability of our production systems by improving observability, debugging capabilities, and resilience as we scale.Architect infrastructure that is clean, reviewable, and repeatable, minimizing unique configurations and facilitating rapid iteration.Establish clear, scalable multi-tenant boundaries across data, compute, and identity to support...

Join Plaid, a pioneering force in open finance, where our Product team is dedicated to building robust systems that empower millions of developers and businesses. We define our development strategies, guide their execution, and ensure excellence in delivery. This founding role in Product Operations will directly report to the Head of Business Operations, who is accountable to Plaid’s visionary founder and CEO. As we evolve into a multi-product organization, we are committed to enhancing our Product operations by clarifying priorities, ensuring consistent execution, and delivering superior quality in our product work.As our inaugural Product Operations Lead, you will be responsible for establishing and managing the operational framework for the Product organization. Collaborating closely with teams across Product, Engineering, Design, and Product Marketing, you will develop the systems, processes, and standards that enable teams to consistently execute high-quality work. Your hands-on approach and ability to operate from first principles will be essential in defining a long-term strategy for your area of expertise.

A Better Built WorldAt Miter, our mission is to empower construction contractors to build with confidence. Our success means streamlining the construction of critical infrastructure, including roads, bridges, utilities, data centers, and housing.For decades, the construction industry has been hindered by outdated software, relying on clunky, on-premise systems from the 1980s and 1990s. Miter aims to change this.Leveraging AI and integrated payment systems, we are reconstructing the core HR, finance, and operations systems that support our physical economy. With Miter, contractors like Marathon Electrical, W.J. O’Neil, and Truebeck Construction are enhancing team performance, managing job costs, and speeding up jobsite execution.Since our launch in 2021, we’ve rapidly expanded to thousands of customers and achieved tens of millions in annual recurring revenue (ARR), positioning us among the fastest-growing vertical software companies. Our ongoing momentum is supported by over $50 million raised from esteemed investors like Bessemer, Coatue, and Battery, who share our vision for the future.Hybrid vs. Remote Approach:We believe that the magic of Miter lies in collaboration. While we offer flexibility, for positions labeled as hybrid, we expect team members to be in the office three days a week to foster connection, brainstorming, and relationship-building. Candidates residing within a reasonable commute to our New York City or San Francisco offices are encouraged to adopt this hybrid model.For those in roles identified as remote or located in other cities without an office, hybrid work is not a requirement. We do plan occasional travel for onboarding and team-building events throughout the year!About the Team & How We Work:As the Lead Product Designer at Miter, you will take a central role in shaping core workflows and experiences across our platform. Your expertise will guide product direction and influence our design strategies.

About Nash Nash builds logistics infrastructure for leading brands in commerce, including Walmart, Urban Outfitters, and 7-Eleven, as well as platforms like Shopify and Toast. As the company grows quickly and the logistics market shifts, Nash is creating a dedicated product marketing function from scratch. The team is hiring its first Product Marketing Lead to shape positioning, develop narratives, lead product launches, and act as the strategic voice for a platform aiming to become essential in modern commerce. Role Overview This is a foundational role that brings together positioning, storytelling, customer insights, competitive research, and launch planning. The next chapter of Nash’s product strategy will be shaped here. Product marketing at Nash is expected to be a force for business impact, not just documentation. The Product Marketing Lead reports directly to the Chief Growth Officer, who previously built and led marketing, growth, and product teams at companies like Twilio, Plaid, and Salesforce. Collaboration spans the Product Team, CEO, CTO, and a small cross-functional group of experts in product, engineering, sales, and growth. The bar for creativity, skill, and strategic thinking is high, and the role offers significant room for growth. What Nash Looks for in Product Marketing Technical curiosity, business sense, and creativity are all valued in strong Product Marketing Managers. While coding isn’t required, understanding technical implementation and communicating with technical audiences is essential. Sales experience isn’t necessary, but understanding purchasing behavior and clearly explaining the value of the problems Nash solves (not just product features) is important. Speaking in customers’ language is a priority. Design or copywriting backgrounds aren’t required, but the ability to craft compelling narratives, position products with clear differentiation, and run effective experiments is key. Nash recognizes that finding someone with this mix of skills is rare. Success in this role is measured not only by individual accomplishments, but by how the company moves forward as a team. The impact of product marketing is seen in the company’s overall progress. Location San Francisco

Checkr is seeking an Enterprise Product Lead for Truework, based in San Francisco, CA. This position centers on steering the direction and expansion of enterprise product lines, balancing strategic planning with hands-on work alongside colleagues. The role aims to shape offerings that keep pace with changing client needs. Key Responsibilities Collaborate with teams throughout the organization to define product vision and establish the roadmap. Develop and adjust strategies to drive growth for enterprise products. Gather and analyze data, including customer feedback, to identify and prioritize improvements. Align product plans with current market requirements and trends. Location This role is based in San Francisco, California, United States.

Scribd, Inc. is known for products like Scribd®, Slideshare®, Everand™, and Fable, all designed to deepen human understanding. The company serves a global audience, aiming to move people beyond simple access to information and toward real insight and mastery. Culture and Work Style The team values authenticity and bold thinking. Employees are encouraged to speak up, participate in meaningful discussions, and adapt quickly to new challenges. Initiative and a strong focus on customer needs are central to the way work gets done. Scribd Flex gives employees flexibility in choosing how and where they work, while still expecting everyone to participate in some in-person meetings to support collaboration and company culture. Attendance at these occasional gatherings is required, no matter where employees are based. The company looks for people who demonstrate "GRIT": passion and perseverance in pursuit of long-term goals. This approach shapes the way teams set ambitious objectives, deliver results, find innovative solutions, and work together. Role Overview Scribd is evolving from a large document repository to a platform for active knowledge development. With 300 million documents and more than 250 million users each month, the company is focused on helping people move from finding information to truly understanding it. The Lead Product Analyst works closely with Product Managers, Designers, and Engineers to support this transformation. Key responsibilities include defining success metrics, identifying and reducing risks in product initiatives, and turning user behavior data into actionable product strategies. Collaboration and Impact This role sits at the intersection of product strategy, experimentation, and analytics. The Lead Product Analyst partners with teams across Product, Engineering, Design, and Machine Learning. The goal is to ensure that new features and experiences are shaped by data-driven insights and deliver real value to users, especially as the company incorporates machine learning and large language models into its products.

Role overview Juicebox seeks a Product Marketing Lead based in San Francisco. This position shapes the company’s marketing strategy and collaborates with teams throughout the organization. The main goal: create compelling product narratives and refine how products reach the market. What you will do Partner with teams across Juicebox to develop clear and engaging messaging for products Improve and carry out go-to-market strategies for both new launches and existing offerings Blend creative ideas with data analysis to strengthen the Juicebox brand and build connections with customers

Complete is dedicated to transforming compensation into a strategic advantage for the most impactful companies worldwide. We are revolutionizing compensation workflows by moving away from outdated spreadsheets and into the modern era — with innovative solutions for leveling, compensation cycle planning, comprehensive total rewards statements for employees, and interactive candidate offers [sample], among other advancements!Why Choose Complete?We understand that compensation is a pivotal factor in a company’s success and represents a significant expenditure. Unfortunately, many enterprises lack the necessary expertise to formulate and implement a robust compensation strategy, often leading to costly operational inefficiencies.At Complete, we believe that organizations with innovative compensation strategies will thrive now and in the future. Our clientele ranges from dynamic startups such as Render, Linear, and Cortex, to industry-leading corporations like Roblox.Complete has received backing from Accel and Y Combinator, and we are fortunate to have technology leaders and operators like Will Larson (CTO of Carta), Eric Sagar (COO of Plaid), and Mathilde Collin (CEO of Front) as our advisors and supporters.Who Are We? We are passionate product creators who prioritize quality and believe that software developed in the 21st century should be intuitive and user-friendly. Our culture is characterized by low egos and rapid execution. Companies don’t need to expand their teams to demonstrate product-market fit; they need a clear focus. Our compact team of 10 possesses exceptional product and business insights, enabling us to compete effectively and consistently surpass our competitors.⭐ Our customers include renowned startups like Linear and Render, as well as public companies such as Roblox, and we are continually expanding our impressive client roster. We collaborate in person at our San Francisco office 4-5 days a week, believing that gathering top talent in one location fosters the quickest path to success as a startup.What Do We Value?Complete is at an exciting turning point, and we are seeking a Product Design Lead to help propel our growth towards achieving $XXM+ in ARR. You will thrive here if you are someone who embraces urgency and acts with autonomy. We are builders committed to delivering outstanding customer outcomes and challenging conventional methods. At Complete, you can expect to focus on three primary areas:Ownership: We need individuals who take initiative and are ready to lead projects from conception to execution.

About ReductoAt Reducto, we empower AI teams to seamlessly integrate real-world enterprise data with unparalleled precision.Much of the vital enterprise data—from financial reports to healthcare records—remains trapped in unstructured formats like PDFs and spreadsheets. Our innovative vision models enable these documents to be read just as a human would, facilitating product development, model training, and process automation on a grand scale.Having achieved remarkable growth, with a 7x year-on-year revenue increase, we proudly serve hundreds of clients, including top AI teams such as Harvey, Vanta, Scale, and major enterprises like FAANG and leading trading firms.With over $100 million raised from premier investors including A16z, Benchmark, and First Round Capital, we are on the lookout for a talented Lead Product Engineer.The RoleAs our Lead Product Engineer, you will be at the forefront of defining and developing features and platforms that drive our customers' essential business workflows. Collaborating closely with our founders and leadership, your mission will be to make document data accessible to everyone—from developers to non-technical users. You will create a comprehensive suite of products that allows clients to extract the data they need from their documents in the formats they require. Your responsibilities will include developing interactive document editors and intuitive interfaces for managing large datasets. In addition to shaping the product roadmap, you will help foster a culture focused on building outstanding products.

Wispr Flow creates voice dictation technology that aims to make digital interactions feel as natural as a conversation with a friend. The platform supports both desktop and mobile, focusing on high accuracy and context-aware responses. Looking ahead, the team plans to expand beyond dictation by 2026, building native actions that let the system understand and respond to user needs more intelligently. The Wispr Flow team includes AI researchers, designers, and engineers who prioritize user-centric solutions and open communication. The culture values individuals who show initiative, give and receive direct feedback, and pay close attention to detail. Spirited debate and a drive to make a real impact are part of daily work. The company has achieved 150% revenue growth over the past year and has raised $81 million from leading venture capital firms and notable angel investors. Role overview The Product Lead will guide projects such as ICP tailoring and the development of new voice-to-action interfaces. This role blends strategic product development, rapid experimentation, and hands-on execution. The Product Lead will work closely with a cross-functional team to help define the next phase of the Wispr Flow platform. This position is suited for someone comfortable with ambiguity, who takes strong ownership, and finds energy in the challenges of consumer product development in the AI space. Location San Francisco

WHO WE ARE Pallet is revolutionizing the logistics sector with cutting-edge AI Agents aimed at transforming a $12 trillion global industry. With backing from prominent investors such as General Catalyst, Bessemer, and Bain Capital, we have successfully raised $50 million and are experiencing unprecedented growth, achieving 700% revenue increase in less than two years. Our mission is to eliminate the manual workflows that hinder logistics teams, encompassing everything from scheduling to data management and load handling. Our flagship platform facilitates comprehensive operations, while our latest innovation, CoPallet, unleashes AI Agents that execute actual workflows in real time. As logistics providers increasingly embrace generative AI, Pallet is poised to spearhead the next wave of automation, with aspirations of establishing the next $10 billion enterprise in logistics. Join a team comprised of leaders from Google, DoorDash, and Y Combinator and take part in shaping the future of logistics technology. ABOUT THE ROLE As the Product Marketing Lead at Pallet, you will play a pivotal role in defining how AI agents will redefine logistics. You will delve into the intricacies of various segments (e.g., carriers, 3PLs, shippers) and articulate a compelling narrative that links Pallet’s technology with their most urgent challenges. You will take ownership of the complete go-to-market execution lifecycle, including messaging, product launches, enablement initiatives, case studies, and impactful campaigns that resonate in the market. Operating with full autonomy in a dynamic, high-trust environment, you will drive substantial impact from strategy through to execution. This is a senior individual contributor position with opportunities to build and lead a team as the function expands. SOME THINGS YOU MAY BE WORKING ON Craft a cohesive narrative showcasing how Pallet transforms logistics and supply chain teams, collaborating closely with EPD, sales, and the executive team. Create marketing materials such as web content, event collateral, written content, case studies, and more that communicate our product messaging, in conjunction with designers and writers. Manage the product update schedule, launching updates that provide tangible value to buyers. Design and implement sales enablement strategies for product launches and industry education. Develop pitches for speaking opportunities and public relations efforts in collaboration with field marketing and PR agencies.

At ClassDojo, our mission is to provide a transformative educational experience that every child on Earth can cherish.We have established a robust communication platform, with our flagship app being the leading tool connecting K-12 educators, students, and families worldwide. This app is actively utilized in over 95% of US schools, impacting more than 45 million children across 180 countries. With a dedicated team of approximately 200 professionals, we are on a journey to leverage this network to deliver exceptional learning experiences that go beyond traditional educational frameworks.We are committed to cultivating a team with high talent density, comprising innovative, entrepreneurial individuals from diverse backgrounds, including esteemed organizations like Instagram, Netflix, Dropbox, Stripe, Uber, and Y Combinator. Our aim is to create an environment where the brightest minds thrive, enabling them to achieve their best work while shaping the future of education.Key Responsibilities:As the Revenue & Monetization Product Lead, you will define and oversee the vision for sustainable growth within ClassDojo’s consumer business. You will spearhead our monetization strategy across our product ecosystem, crafting experiences that not only generate significant revenue but also enhance the value for millions of families globally. This role offers high autonomy and impact, allowing you to operate at both strategic and tactical levels—steering the product roadmap, innovating new business models, executing detailed experiments, and scaling successful initiatives. Collaboration with co-founders, executives, and cross-functional leaders in engineering, design, data, and marketing will be pivotal in achieving audacious goals swiftly. You will be both a proactive builder and an inspiring leader, capable of bringing clarity in uncertain situations, upholding high standards, and elevating product quality and business outcomes. Above all, you will embody a founder's mindset as you contribute to the growth of one of the most cherished consumer education products globally.Ideal Candidate Profile:Over 10 years of experience in product management, with at least 3 years in leadership roles managing high-performing product teams.Demonstrated success in driving substantial revenue through consumer monetization strategies, particularly in subscriptions, pricing, and paywall design.Experience in leading consumer technology companies, showcasing a strong commitment to product quality, innovation, and a user-centered approach.Proven ability to thrive in high-paced environments, adapting to changing dynamics and delivering results.

Overview: Listen Labs is seeking its inaugural Product Marketing Lead to closely collaborate with our founding team and Head of Marketing. This pivotal role is essential as we aim to scale Listen Labs from $XXM to over $100M in Annual Recurring Revenue (ARR). If you are a seasoned, customer-focused product marketer who thrives in a fast-paced, early-stage startup environment, this opportunity is tailor-made for you.In this role, you will refine our market positioning, streamline product launches and enablement, and establish a robust product marketing foundation that drives growth. A strong background in B2B SaaS product marketing, along with insights into product, design, or research personas, is highly desirable.About Listen Labs:Listen Labs is an innovative AI-driven research platform that empowers teams to extract insights from customer interviews within hours, rather than months. Our platform assists clients in analyzing conversations, identifying themes, and making informed product decisions swiftly.Company Highlights:Exceptional Team: Our founders are serial entrepreneurs with a history of successful AI ventures, complemented by talent from renowned companies like Jane Street, Twitter, Stripe, and Bain.Rapid Growth: We're a dynamic team of 30, backed by Sequoia Capital, achieving a remarkable jump from $0 to a $12M run-rate in just under a year. We prioritize speed, craftsmanship, and ownership.Impressive Traction: We have gained significant momentum across various segments, securing enterprise clients such as Google, Microsoft, and Nestlé.Outstanding Performance: Our unique product has led to an industry-leading win rate.Market Validation: We consistently attract customers across all segments, achieving multiple six-figure contracts that facilitate rapid growth.Viral Product: Our interview platform is shared with thousands of viewers, driving organic growth and daily inquiries from Fortune 500 companies.Your Responsibilities:Positioning and Messaging: Enhance our positioning, messaging, and value propositions across various segments and use cases, translating product capabilities into compelling narratives that resonate with our target audience.Establish Product Marketing Function: Develop and implement the product marketing function and processes that will drive our expansion and effectiveness.

Join Anara as our pioneering Technical Product Manager in San Francisco, where you will play a crucial role in shaping the future of scientific research through AI. Your mission will be to develop innovative tools that will redefine how researchers operate and accelerate scientific discoveries for years to come.In this dynamic position, you will collaborate directly with our founder, leveraging your technical expertise, passion for science, and product intuition to drive the evolution of our platform. You will engage with top-tier researchers to gather insights, work closely with engineers to troubleshoot user workflows, and present product strategies to our team.

At Blueground, we aim to create a sense of belonging for our guests, no matter where they choose to reside. Our mission is to provide the peace of mind, flexibility, and confidence necessary for our guests to embark on life's adventures.Since our inception in 2013, we have experienced significant growth, having successfully secured over $258 million in funding. Currently, we host guests in more than 50,000 homes across 46 cities worldwide, with ambitious plans to reach 100,000 homes in 100 cities by 2025. Our vision is embodied through our collaborative and inclusive workplace culture that nurtures opportunity for our diverse team of over 1,000 members across 17 countries.We empower our employees with the choice of how they work, whether that be full-time in one of our offices, fully remote, or within a hybrid model.Our core principles guide our operations:Guest-Centric Approach: Every decision is made with our guests in mind, inspiring us to craft exceptional experiences.Agility: We maintain a fast-paced environment, continuously innovating to stay ahead.Transparency: We foster trust through open communication at all levels.Adaptability: We embrace change, enabling us to thrive amid challenges.Ownership: We take pride in our work, ensuring excellence and impactful outcomes in every task.We are seeking an Operations Lead to join our dynamic team in San Francisco, CA. The ideal candidate will possess a keen eye for detail, a proactive attitude, and the ability to manage general maintenance tasks to keep our properties in pristine condition for our guests. This role will primarily involve supporting our Operations Team in preparing new units, ensuring existing units are guest-ready, and addressing any issues or emergencies that may arise, including guest lockouts, furniture replacements, and keeping Operations Managers informed of necessary repairs.Key Responsibilities:Collaborate with Operations Managers to ensure all properties are fully equipped and ready for guest arrivals.Act as the operational frontline for Blueground, ensuring new properties meet our standards while managing maintenance, repairs, and technology issues such as furniture assembly and WiFi troubleshooting.Perform pre-check-in and post-check-out inspections using a mobile checklist to ensure each apartment meets our high standards.

As a valued member of the Superhuman team, you will be required to work from our San Francisco Bay Area hub, collaborating in person three days each week.About SuperhumanSuperhuman, enhanced by Grammarly, is a cutting-edge AI productivity platform dedicated to unleashing the superhuman potential within everyone. Our suite of apps and intelligent agents integrates seamlessly with over a million applications and websites, offering tools like Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, our proactive AI assistant that understands context and offers automatic help. Established in 2009, Superhuman empowers more than 40 million individuals, 50,000 organizations, and 3,000 educational institutions globally, enabling them to eliminate busywork and concentrate on what truly matters. Discover more at superhuman.com and explore our values here.Your RoleYou will serve as the operational backbone of Superhuman's Mail division, turning strategic objectives into actionable plans, accelerating decision-making processes, and ensuring the successful implementation of our most impactful initiatives. As a trusted collaborator with the Executive Team, your role will involve fostering alignment, integrating AI efficiencies into our operations, and maintaining peak organizational performance. This position is located in our San Francisco hub and necessitates in-office attendance three times per week.Your ResponsibilitiesManage the Mail Operating System to enhance efficiency and clarityOversee and refine the business unit's operational rhythm (OKRs, business reviews, offsites, weekly forums) to ensure maximum focus and execution speed.Develop systems to provide leadership with real-time insights into business performance (dashboards, scorecards, planning frameworks).Integrate AI into essential workflows — testing and scaling tools that enhance productivity, improve decision-making quality, and minimize manual tasks.Transform data and insights into actionable recommendations that facilitate quicker, higher-quality decisions.Facilitate cross-functional collaboration and execution to guarantee successful project deliveryLead critical cross-functional initiatives as Project Management Officer (PMO) — from scope definition through delivery.

About Us:At LangChain, we strive to make intelligent agents an integral part of everyday technology. Our mission revolves around building a robust foundation for agent engineering, enabling developers to transition from prototypes to production-ready AI agents that teams can depend on. Initially starting as a suite of widely adopted open-source tools, we have expanded to offer a comprehensive platform for building, evaluating, deploying, and operating agents at scale.Today, our products including LangChain, LangGraph, LangSmith, and Agent Builder are instrumental for teams delivering real AI solutions across both startups and large enterprises. Millions of developers trust LangChain to empower AI teams at renowned companies such as Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.With a successful $125M raised in Series B funding from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are at an exciting stage of growth, continuously developing innovative products where every team member's contributions significantly shape our technology and collaborative efforts.About the Role:We are in search of a Product Manager to take ownership of critical components of LangSmith. The evolution of AI products is transforming software development processes; LangSmith serves as the observability, evaluation, and deployment platform that facilitates the creation of reliable AI systems.This position operates at the crossroads of user experience and production infrastructure. You will collaborate with engineers to develop features that are intuitive while also addressing complex technical challenges: managing versioning for intricate prompt chains, troubleshooting multi-step agent failures, or creating scalable evaluation systems for test cases ranging from 10 to 10,000.Engaging directly with customers — from early-stage startups launching their first agent to enterprises managing mission-critical AI systems — you will gain insights into where the platform needs enhancement and what new capabilities can facilitate innovative workflows.Lead the roadmap for a fundamental aspect of the LangSmith platform.Collaborate with customers to identify their challenges and outline new product features.Partner with engineering to establish project scope, navigate technical trade-offs, and deliver impactful features swiftly.Contribute to shaping product strategy alongside our founders and leadership team.

Location: Preferred in San Francisco or New York City (with occasional travel to client sites)About Bunkerhill HealthAt Bunkerhill Health, we collaborate with top-tier health systems to create and implement AI-driven clinical workflows that are utilized in real-world clinical settings. Our direct partnerships with clinicians, operational leaders, and IT teams allow us to transform the complexities of clinical environments into scalable, impactful AI workflows.As we expand, we're seeking our inaugural Forward Deployed Product Leads to engage directly with health systems and ensure the successful implementation of AI-powered care delivery solutions. This is a unique opportunity to shape the future of AI workflows at Bunkerhill as you help define their design, deployment, and scalability across our client base.About the RoleThe Forward Deployed Product Lead is responsible for overseeing the complete success of AI deployments within a diverse portfolio of health systems—from initial discovery through to go-live and continuous optimization.This role demands a hands-on approach; you will be actively involved in the design, configuration, and deployment of AI workflows and agents within Bunkerhill’s platform—rather than merely specifying requirements for others to execute.Role distribution (approximately):25% pre-sales: discovery, solution design, demonstrations, pilot project scoping75% post-sales: implementation, workflow construction, training, iteration, and optimizationWhat You’ll DoAI Agent & Prompt DevelopmentDesign, test, and enhance AI agents and prompt logic within the platform utilizing contemporary LLM tools.Formalize clinical reasoning and workflow logic into structured, dependable, and audit-compliant agent designs.Assess outputs against clinical and operational standards; troubleshoot edge cases and failure scenarios.Create reusable workflow patterns and agent templates that can be implemented across various clients.Workflow & Product DesignAnalyze current clinical workflows and design future workflows that integrate AI agents and automation.Assemble comprehensive solutions using Bunkerhill’s platform (data inputs → AI agents → work queues → clinician UI → reporting).Identify product gaps encountered in practical applications and draft concise product briefs to enable new capabilities, expedite deployments, and broaden specialty areas.