Software Engineer - Inventory Experience

About the TeamJoin the innovative Answer Experience team at OpenAI, where we are transforming the way users interact with information through ChatGPT. Our multidisciplinary group collaborates across research, engineering, product management, and design to create engaging experiences that integrate intelligence, real-time data, and dynamic visual content. We strive to ensure that every user query is met with the optimal experience.About the RoleWe are seeking a seasoned engineering leader to drive the growth and development of our Answer Experience team.Your Responsibilities:Recruit and mentor a diverse, high-achieving engineering teamCollaborate with research, product, design, and engineering teams to significantly enhance the visual and functional quality of ChatGPT responsesGuide engineers to maximize their contributions and professional developmentFoster an inclusive culture that welcomes all perspectives while encouraging constructive feedback and critical thinkingIdeal Candidate Profile:10+ years of engineering experience, with a minimum of 5 years in engineering managementA passion for developing engaging and essential product experiencesComfortable navigating ambiguity and rapid change, with a proactive approach to problem-solvingProven track record of mentoring engineers to realize their full potentialA strong desire to learn and develop new skills, coupled with the ability to clearly share knowledge with othersExperience in attracting and hiring top-tier talent for competitive technical roles, coupled with the ability to articulate a compelling vision to potential candidatesThis position is based at our San Francisco headquarters, with relocation assistance available for new hires.About OpenAIOpenAI is at the forefront of AI research and deployment, committed to ensuring that advanced artificial intelligence serves the interests of humanity. Our mission is to push the boundaries of AI capabilities while fostering ethical practices and promoting widely beneficial outcomes through our innovative technologies.

Whatnot is hiring an Engineering Manager focused on Customer Experience in San Francisco, CA. This position leads a team working to improve every stage of the customer journey. Role overview This role centers on guiding engineers as they build and refine technology to support customer needs. The team’s work aims to boost user satisfaction and make interactions with Whatnot more seamless. What you will do Lead and mentor a group of engineers dedicated to customer experience projects Drive technical solutions that improve how customers interact with the platform Shape and influence customer experience strategy to align with business objectives Ensure engineering efforts support both user satisfaction and company goals Impact Your leadership will help define how technology supports customers at Whatnot. The work done by this team directly affects customer satisfaction and the company’s ability to meet its objectives.

Join lambda as an Engineering Manager focusing on Console User Experience. In this pivotal role, you will lead a talented team of engineers, driving innovative solutions that enhance user interaction with our console platform. Your expertise will be instrumental in shaping product roadmaps, influencing design decisions, and ensuring high-quality deliverables that resonate with our users.

About MagicalMagical is a cutting-edge automation platform harnessing advanced AI to transform the healthcare landscape. We provide AI agents that are not just theoretical but are proven to work effectively in real-world scenarios.Our vision is to create 'AI employees' that streamline tedious, repetitive tasks that hinder productivity. With healthcare being a $4 trillion sector mired in administrative hurdles, we focus on automating critical processes such as claims processing, prior authorizations, and eligibility checks, allowing healthcare providers to prioritize patient care.Our TractionThe transition to agentic automation in healthcare is unavoidable, and we are at the forefront of this movement:Rapid revenue growth as clients expand their use of our solutions beyond initial workflows.7-day proof-of-concept implementations that showcase real value quickly, in contrast to industry norms that often take months.Self-healing automations that maintain production-grade reliability at scale, where many competitors struggle to deliver.Unlike many AI firms that make grand promises, we deliver dependable solutions that yield quantifiable results. Our company is backed by notable investors Greylock, Coatue, and Lightspeed, with a total of $41 million raised. Our founder, Harpaul Sambhi, is a seasoned entrepreneur who successfully sold his previous venture to LinkedIn.About the RoleAs the Software Engineering Manager for the Builder Experience team, you will lead and expand a talented group of engineers dedicated to optimizing our user-facing interfaces that simplify agent configuration.You should possess a deep passion for management and derive satisfaction from fostering the professional growth of your engineers. Your technical expertise will empower you to navigate intricate architectural discussions and convert complex technical challenges into effective business strategies. In this position, you will be the vital link between our product vision and its technical realization.This role requires a hybrid work model with 2 days per week in our San Francisco office.

As a Senior Engineering Manager specializing in Customer Experience Intelligence (CXI) at Databricks, you will lead a dynamic team of engineers in enhancing customer interactions through innovative data solutions. Your role will involve developing strategies that transform customer feedback into actionable insights, ultimately driving customer satisfaction and loyalty.

Join Reducto as an Agent Experience Engineer, where you'll play a pivotal role in enhancing the interaction and journey of our agents. Your innovative contributions will help shape the tools and platforms that empower our team to excel in their tasks. This is a unique opportunity to work at the intersection of technology and user experience in a dynamic environment.

Join our dynamic team at speak as a Workplace Experience Manager, where you will play a pivotal role in enhancing the overall employee experience. You will be responsible for creating an engaging and productive workplace environment that fosters collaboration and innovation.In this role, you will manage various aspects of workplace operations, ensuring that our facilities meet the needs of our employees and clients. You will also spearhead initiatives aimed at improving workplace culture, addressing employee feedback, and optimizing the use of our office spaces.

Join Whatnot, a dynamic platform revolutionizing the way collectors connect and trade. We are seeking a passionate Software Engineer focused on Customer Experience to enhance our user interface and optimize our customer interactions. In this role, you will collaborate with cross-functional teams to design and implement scalable solutions, ensuring a seamless experience for our users.

Role overview Notion Labs Inc. seeks a Software Engineer for the Collections Experience team in San Francisco, California. The main focus is on making it easier and more engaging for users to organize and interact with content on the Notion platform. What you will do Design and build new features that improve how collections work and feel for users. Refine current processes to streamline content management and access. Work with engineering, design, and product teams to deliver updates that enhance the platform. Collaboration This role involves frequent teamwork with colleagues from a range of disciplines. Contributions include sharing ideas, reviewing work, and helping develop new features from initial concept through launch.

Okta secures digital identity for both AI systems and people, providing trusted infrastructure that helps organizations adapt with confidence. Teams at Okta address complex, real-world problems and move quickly to deliver results. Leadership here means bringing urgency, high standards, and a strong commitment to the company’s mission. The Workflows team creates Okta’s no-code automation platform. This platform allows customers to solve identity and business process challenges without writing code, and sits at the heart of Okta’s Identity Orchestration strategy. Workflows connects identity across a wide range of applications and systems. The team works with technologies such as React, Typescript, and Node.js, and operates at scale on Kubernetes in AWS and GCP. Role overview The Director of Engineering, Workflows Experiences, leads the teams responsible for building the user-facing components of Okta Workflows. This position shapes product direction, oversees operational quality, and supports customers in automating processes without code. It is a high-impact, visible role within Okta. What you will do Lead, hire, and mentor engineers, architects, and engineering managers, fostering a culture of innovation, accountability, and psychological safety. Collaborate with Product Management and Design leadership to define product vision and execute a multi-year roadmap. Set technical strategy for the Workflows user experience, developing a secure, scalable, reliable, and intuitive platform using React, Node.js, and Kubernetes. Oversee operational processes, using metrics and frameworks to drive engineering excellence and predictable delivery. Represent teams and strategy in leadership forums and company-wide reviews, communicating technical progress and initiatives. Location This role is based in San Francisco, California.

Join Whatnot, a vibrant and innovative platform revolutionizing the way people buy and sell collectibles and unique items. As a Software Engineer specializing in Customer Experience (CX), you will play a crucial role in enhancing our user interfaces and overall customer satisfaction. Your expertise in software development will help us deliver exceptional experiences to our users, ensuring they feel engaged and valued throughout their journey on our platform.

About Our TeamAt OpenAI, the Developer Experience team is dedicated to empowering developers around the globe. Our mission is to provide exceptional and seamless experiences for developers and startups, enabling them to integrate AI technologies into their applications and products effortlessly. We ensure that our developers have access to the tools, resources, and support necessary to fully harness the power of AI.We create engaging demos, robust developer tools, sample projects, and informative content that illustrate how to build outstanding applications using our advanced models, including OpenAI o3 and GPT-4.1, along with multimodal capabilities and tools like Codex.Our team collaborates closely with product, engineering, research, and go-to-market teams to ensure that the developer journey—from the first API call to full production deployment—is seamless, efficient, and enjoyable.About the RoleAs a Developer Experience Engineer, you will be responsible for creating compelling technical content, innovative developer tools, and sample applications that inspire and empower developers to succeed with OpenAI's APIs and products. You will interact with developers and technical founders, showcasing best practices and building cutting-edge applications powered by our leading models and tools.We are seeking individuals who possess a blend of strong technical abilities, creativity, and a passion for engaging with and empowering the developer community.Key Responsibilities:Design and develop demos and sample applications that highlight innovative integrations and best practices utilizing reasoning models, multimodal capabilities, and agent tools.Produce high-quality technical content—including tutorials, blog posts, videos, and code samples—to educate and inspire developers about our models, APIs, and Codex.Engage actively with and cultivate a vibrant local and global developer ecosystem surrounding OpenAI’s platform.Represent OpenAI at developer events and online platforms, serving as a knowledgeable and approachable advocate for developers.Collect and synthesize developer feedback to inform and enhance our product roadmap.Collaborate cross-functionally with product, engineering, and marketing teams to ensure the successful adoption of OpenAI’s developer tools and APIs.Directly contribute to the improvement and refinement of OpenAI’s developer interfaces and experiences.

Join our dynamic team at Allspice as a Customer Experience Engineer, where you'll play a pivotal role in enhancing customer interactions and satisfaction. In this position, you will utilize your technical skills to optimize our customer experience platforms, ensuring seamless integration and functionality. Your insights and innovative approaches will help shape the future of our customer engagement strategies.

Peregrine Technologies, headquartered in San Francisco, develops an AI platform that transforms fragmented data into actionable intelligence for public safety, government, and enterprise clients. With support from top Silicon Valley investors, Peregrine serves hundreds of organizations across more than 30 states and two countries, impacting over 125 million people. The company is now expanding further into enterprise and international markets. The Developer Experience (DevEx) team plays a central role as Peregrine’s engineering organization rapidly grows from 50 to over 120 members in a year. As the team expands, challenges like slower development cycles, onboarding complexity, and deployment reliability have become more pressing. The DevEx group, a small and influential team of 2 to 3 engineers, focuses on making daily work smoother for internal developers by identifying pain points and delivering tools and processes that improve efficiency across engineering. Role overview The Tech Lead Manager, Developer Experience, leads the team responsible for engineering tooling, developer velocity, observability, and monitoring. This role is hands-on: setting technical direction, mentoring a small group of senior engineers, and collaborating with other teams to address developer productivity challenges. Defining and tracking metrics for engineering effectiveness is a central part of the job, helping guide where to invest resources for the greatest impact. The work of this team directly influences the productivity of an engineering group of more than 100 people. Key responsibilities Own the DevEx roadmap: Define strategy for CI/CD, observability, and developer productivity. Prioritize work based on data and developer feedback. Lead and develop the team: Manage and mentor 2-3 engineers, support their career growth, provide direction, recruit new talent, and raise engineering standards. Establish effectiveness metrics: Instrument workflows and develop metrics such as build times, deployment frequency, developer satisfaction, and onboarding speed. Improve CI/CD and deployment reliability: Maintain efficient, dependable build, test, and deployment pipelines as the company scales. Develop observability and monitoring frameworks: Build systems for real-time insights and operational monitoring.

Join Crusoe as the Senior Director of Engineering, focusing on enhancing Developer Experience. In this pivotal role, you will lead a dynamic engineering team to innovate and improve our developer tools and platforms, ensuring seamless integration and exceptional user experience. You will collaborate closely with cross-functional teams to drive technical excellence and deliver outstanding solutions that empower developers. Your leadership will be integral to shaping our engineering culture and fostering a collaborative environment where creativity and problem-solving thrive.

About WorkOS At WorkOS, we design cutting-edge developer tools and APIs that empower businesses to achieve Enterprise Readiness effortlessly. Our platform underpins essential functions like authentication, identity management, authorization, and other vital infrastructure, enabling developers to secure and scale their applications for large enterprises effectively.Following our recent $100M Series C funding round, we are now valued at $2B, thanks to the support of Meritech and Sapphire, alongside participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS serves as the backbone for enterprise functionalities for several high-growth AI firms, including OpenAI, Cursor, Perplexity, Vercel, and Plaid.As the landscape of software evolves with AI, WorkOS is positioned at the forefront of Human and Agent Authentication, Identity, and Access Control, assisting organizations in addressing the critical question: who are your agents, and what are their permissions? Our rapidly expanding customer base consists of hundreds of innovative software companies developing the next wave of enterprise-ready solutions.About the RoleWe are on the lookout for a Workplace Experience Manager who will help cultivate a thriving workplace for our team. This role is pivotal in shaping the daily office experience, ensuring our physical environment is operational, inviting, and conducive to productivity and collaboration. You will oversee office operations, manage vendor relationships, and spearhead initiatives that enhance our evolving workplace.

Join us at datacurve as we innovate a gamified developer platform that empowers thousands of engineers to create high-fidelity datasets, advancing the frontiers of large language models (LLMs). In this pivotal role, you will oversee the entire technical lifecycle of our data pipelines—from collaborating with partner labs to establish new data formats, to delivering the essential tools, environments, documentation, and quality assurance processes that bring these formats to life at scale.Key ResponsibilitiesLead Projects End-to-End: Take ownership of projects from initial prototyping through to ongoing maintenance and iterative improvements based on user feedback.Oversee Developer Experience Pipelines: Develop and prototype tools for capturing new data formats, transitioning to a production workflow, and refining the developer experience.Champion Developer Experience: Produce clear and concise guidelines and documentation to empower our contributors and ensure the quality of project inputs.Quality Assurance & Governance: Establish and manage quality standards for your projects, which includes training content reviewers to ensure data consistency and accuracy. Implement automated checks, evaluation harnesses, and workflows to meet data quality benchmarks.Continuous Improvement: Monitor systems, troubleshoot issues, and enhance reliability, latency, and contributor success rates.Occasional ResponsibilitiesDefine Innovative Data Formats: Collaborate with frontier lab researchers to create specifications and design schemas, metadata, and versioning for new formats.Develop Tools and Environments: Deliver tools, sandboxes, command-line interfaces (CLIs), and instrumentation to streamline contribution processes.

Join Whatnot as a Software Engineer focused on enhancing our Inventory Experience. In this role, you will leverage your technical skills to develop cutting-edge solutions that streamline inventory management and enhance user satisfaction. Collaborate with cross-functional teams to design, build, and optimize our inventory systems.

Discord serves over 200 million users monthly for a multitude of reasons, with a primary focus on gaming. An impressive 90% of our user base engages in gaming activities, collectively spending 1.5 billion hours on thousands of unique titles via Discord each month. Our platform holds a pivotal role in the future of gaming, as we strive to enhance the social experience of connecting with others before, during, and after gameplay.At Discord, we are dedicated to improving the gaming experience by fostering connections among players. Collaborating directly with developers and communities, we are creating innovative ways for users to interact and enjoy their gaming sessions. We believe that gaming is more enjoyable with friends, and we are committed to providing the tools and features necessary for developers to enrich these experiences. Our engineering culture emphasizes teamwork and collaboration, and we invite you to be a part of this journey!