About the job
About Our Team
At OpenAI, our Applications Engineering team is pivotal in crafting and enhancing our core productivity ecosystem. We are not just custodians of SaaS solutions; we develop tailored tools, integrations, and automation processes that address challenges that off-the-shelf software cannot. Our deep technical expertise allows us to bridge gaps between teams and operationalize applications for scalability, providing secure, seamless, and innovative experiences for our employees. We thrive on designing and implementing custom solutions that streamline workflows, reduce friction, and enhance productivity, enabling teams to concentrate on their primary missions.
About the Position
As a Software Engineer focused on Internal Applications for Enterprises, your primary responsibility will be to elevate employee technology services through automation, Infrastructure-as-Code (IaC), and the creation of advanced workforce tools. You will utilize OpenAI's models to optimize identity and access management (IAM) systems, develop applications and dashboards for internal users, and automate complex workflows. This position entails designing and implementing efficient, secure, and scalable solutions, including intelligent Slack bots and integrations that bolster operational efficiency and enhance user experience.
We are looking for innovative individuals who are passionate about harnessing automation and software engineering to tackle complex workforce technology challenges. A robust background in infrastructure automation, cloud services, and a thorough understanding of identity management solutions is essential. Your ability to construct scalable and resilient systems, combined with a problem-solving orientation, will be critical to your success in this role.
Your Responsibilities Will Include:
Designing, building, and maintaining secure, scalable, and high-performance workforce technology infrastructure, automation workflows, and customized tools to enhance the OpenAI employee experience.
Delivering essential IT efficiencies and automation through custom software development and first-party tools to improve technology service delivery.
Utilizing modern Infrastructure-as-Code (IaC) practices, developing GitOps-driven solutions to manage technology workflows at scale.
Creating and managing CI/CD pipelines for corporate infrastructure, ensuring deployment to progressively tested environments across multiple clouds (Azure, AWS, GCP).
Developing scalable internal tools and dashboards to enhance workflows and improve visibility.

