companySierra logo

Software Engineer, Infrastructure

SierraSan Francisco, CA
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

Proven experience in software engineering, particularly in infrastructure-focused roles. Strong proficiency with cloud technologies and infrastructure as code, especially Terraform. Knowledge of CI/CD practices and tools. Experience with distributed systems and databases. Familiarity with security protocols and authentication methods (SSO, RBAC). Excellent problem-solving skills and a proactive approach to challenges. Ability to collaborate effectively with cross-functional teams. Bachelor's degree in Computer Science or a related field, or equivalent practical experience.

About the job

About Us

  • At Sierra, we are revolutionizing the way businesses engage with their customers by building a cutting-edge platform that harnesses the power of AI. Our headquarters is located in the vibrant city of San Francisco, with additional offices expanding in Atlanta, New York, London, France, Singapore, and Japan.

  • Our company culture is deeply rooted in our core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our actions and foster an environment where innovation thrives.

  • Sierra was co-founded by visionary leaders Bret Taylor, who currently serves as the Board Chair of OpenAI and has a rich history with Salesforce and Facebook, and Clay Bavor, who previously led Google Labs and spearheaded initiatives like Google Lens and Project Starline.

Your Role

As a Software Engineer focusing on Infrastructure at Sierra, you will play a pivotal role in designing, constructing, and maintaining the foundational systems that empower our AI platform. Your expertise will ensure that our infrastructure is not only secure and reliable but also scalable, allowing product teams to execute their work with agility and confidence.

  • Guarantee the reliability, scalability, and performance of our platform and LLM inference serving in response to increasing traffic demands.

  • Develop and oversee cloud infrastructure using Terraform to create secure, scalable, and reproducible environments.

  • Establish and manage a self-service infrastructure platform to empower engineering teams in deploying and operating services independently.

  • Take ownership of and improve CI/CD pipelines and release management processes, facilitating rapid and reliable deployments across Sierra’s platform.

  • Design and manage distributed systems utilizing distributed databases, retrieval systems, and machine learning models.

  • Develop and sustain core data serving abstractions along with essential authentication and security features (SSO, RBAC, authentication controls).

  • Effectively navigate and integrate our technology stack with enterprise customer environments in a scalable and maintainable manner.

About Sierra

At Sierra, we are at the forefront of transforming how businesses connect with their customers through our innovative AI-driven platform. Our team is composed of passionate individuals committed to embodying our core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family. With a global presence and a commitment to pushing the boundaries of technology, we foster an inclusive culture that empowers creativity and growth.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.