Software Engineer II - Customer Experience

The Customer Experience Specialist - Salesforce Data Operations role at Nielsen Company centers on improving client satisfaction and supporting operational quality. This position is based in Bengaluru and works closely with Salesforce data to maintain accurate, reliable information. Main responsibilities Manage and maintain data integrity within Salesforce Ensure reporting is accurate and up to date Apply established practices to support and improve customer interactions Impact This role directly supports Nielsen Company's mission to deliver strong customer experiences. By focusing on data operations, the specialist helps create a smoother, more reliable process for both clients and internal teams. Key focus Attention to detail and a commitment to data quality are essential. The work contributes to operational excellence and helps maintain high standards for client service.

Harness is at the forefront of AI software delivery, founded by visionary technologist and entrepreneur Jyoti Bansal, the same mind behind AppDynamics, which was acquired by Cisco for an impressive $3.7 billion. With approximately $570 million in funding and a valuation of $5.5 billion, we are backed by prestigious investors such as Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, and Citi Ventures. In an era where AI is transforming code creation, the real challenges now lie in the post-code phase—testing, deployments, application security, reliability, compliance, and cost optimization. Harness addresses these challenges with AI and automation, enabling teams to deliver software more swiftly while ensuring security and governance throughout the software delivery lifecycle.Our platform leverages Harness AI and the Software Delivery Knowledge Graph, embedding governance and policy-driven controls throughout, while applying intelligent automation across the software delivery lifecycle.In the past year alone, Harness has facilitated over 185 million deployments, 82 million builds, 18 trillion flag evaluations, 8 million security scans, and optimized 9.1 billion tests, contributing to managing $2.8 billion in cloud expenditure. Our solutions have empowered clients, including United Airlines, Morningstar, and Choice Hotels, to accelerate releases by as much as 75%, cut cloud costs by up to 60%, and achieve a tenfold improvement in DevOps efficiency.With a global presence across 14 offices in 25 countries, Harness is shaping the future of AI-driven software delivery—and we are seeking outstanding talent to help us expedite our mission.Position SummaryAs a Senior Salesforce Developer, you will be responsible for the design, implementation, and release of innovative technical solutions that drive revenue growth for our go-to-market partners. Your primary focus will be on Salesforce CPQ and Sales Cloud, but your expertise will also be essential in optimizing processes across the entire revenue lifecycle funnel. You will collaborate closely with business partners to prioritize projects, define requirements, and facilitate thorough testing of your solutions. Additionally, you will act as a Salesforce advocate, influencing the culture and processes of our expanding Business Systems team.ResponsibilitiesCollaborate with stakeholders to gather, refine, and document business requirements.Design scalable and high-performance Salesforce solutions that align with both business objectives and technical specifications.Engage in technical architecture discussions, ensuring features are scalable, adhere to Salesforce best practices, and integrate seamlessly with existing systems.Implement solutions through development within Apex, Lightning Components, and Flow.Collaborate with cross-functional teams to ensure alignment and efficiency in project execution.

Join our dynamic team at Squircle IT Consulting Services as a Salesforce CRM Specialist, where you will play a pivotal role in harnessing Salesforce to enhance client relationships and streamline business processes. We are looking for an innovative and skilled professional who can navigate the complexities of Salesforce CRM solutions to deliver outstanding results.

Unity Technologies is seeking a Procurement Operations Data Specialist in Bengaluru, India. This position centers on improving procurement workflows by analyzing data and supporting strategic sourcing decisions. Role overview The Procurement Operations Data Specialist manages procurement data and maintains its accuracy. The role involves reviewing information, identifying trends, and generating insights that help streamline processes across the procurement team. What you will do Oversee and maintain procurement data to ensure reliability and precision Analyze data sets to uncover opportunities for greater efficiency Deliver actionable insights to support strategic sourcing and decision-making Requirements Experience working with procurement data or in a related analytical capacity Ability to interpret data and present findings clearly Strong attention to detail and commitment to data accuracy

Role overview Apna is looking for a Data Annotation Operations Specialist based in Bengaluru, Karnataka. This position plays a key part in supporting voice and video annotation projects for clients such as Blue Machines and Cartesia. The work centers on coordinating projects, guiding evaluators, ensuring quality, and managing daily operations. What you will do Oversee the full delivery cycle of voice and video annotation projects, from start to finish. Arrange onboarding and training for evaluators and quality control staff, helping new team members get up to speed. Monitor daily progress on projects, making sure work meets both quality benchmarks and deadlines. Contribute to building processes, writing documentation, and creating standard operating procedures. Identify and escalate risks that could impact project timelines or outcomes. Collaborate with internal teams to keep projects on track and resolve issues as they arise. Maintain thorough reports on project status, deliverables, and quality metrics.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Salesforce Developer. In this role, you will have the opportunity to design, implement, and manage Salesforce applications that drive business solutions and improve operational efficiency. You will work closely with stakeholders to gather requirements and deliver innovative solutions within the Salesforce ecosystem.

Join our dynamic team at Squircle IT Consulting Services as a SalesForce Developer. In this role, you will leverage your expertise in Salesforce development to deliver innovative solutions that drive business success. You will be responsible for customizing Salesforce applications, integrating third-party applications, and enhancing existing functionalities to meet our clients' needs.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Salesforce Developer. In this role, you will leverage your expertise in Salesforce to design, develop, and implement innovative solutions that meet our clients' needs. You will collaborate with cross-functional teams to ensure seamless integration and functionality, enhancing user experiences and driving business success.

Exciting OpportunityJoin the Global Tech GTM team during a transformative year as we strengthen our technical foundations across the Grow and Create business units. As the Lead of our Bengaluru-based Support and QA hub, you will guide the operational backbone, ensuring our global GTM applications—including Salesforce, Zuora CPQ, and Ironclad—are executed with exceptional precision. Your immediate focus will be on stabilizing our global support queues while establishing top-tier QA protocols for our deployment roadmap. Long-term, your success will be measured by your ability to cultivate a high-performing team that serves as a center of excellence for technical validation and swift issue resolution. Your contributions will directly influence the stability of our Lead2Cash lifecycle, guaranteeing that the technology fueling our global revenue operates seamlessly. This is a remarkable chance to advance within a high-impact global team and to influence the technical operations of a leading tech ecosystem.

Join our dynamic team as a Salesforce Developer at Squircle IT Consulting Services Pvt Ltd, where you will leverage your expertise in Salesforce to develop and customize applications that drive business success. You will work closely with cross-functional teams to design, implement, and maintain Salesforce solutions that enhance user experiences and increase efficiency.

Role Overview Dialpad is looking for a Salesforce Administrator in Bengaluru, India to help improve and maintain our Salesforce CRM platform. This role works closely with teams across the company to support and refine sales processes. What You Will Do Manage Salesforce user accounts and permissions Maintain data accuracy and integrity within the CRM Apply Salesforce best practices to support business needs Work with colleagues in different departments to ensure Salesforce serves the company's goals Who We’re Looking For Strong attention to detail Interest in technology and process improvement Commitment to supporting Dialpad’s mission through effective Salesforce administration

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Salesforce Developer. In this role, you will leverage your expertise in Salesforce to design, implement, and enhance solutions that meet our clients' needs. This is an exciting opportunity for those looking to take their career to the next level in a challenging and rewarding environment.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Salesforce Developer. In this role, you will leverage your expertise in Salesforce to develop and optimize applications, ensuring seamless user experiences and robust performance. Collaborate with cross-functional teams to design solutions that meet our clients' needs and enhance their business processes.

We are seeking a talented and motivated Salesforce Developer to join our dynamic team at Squircle IT Consulting Services Pvt Ltd in Bengaluru. In this role, you will leverage your expertise in Salesforce to design, develop, and implement solutions that enhance our clients' business processes and drive success. You will be responsible for customizing Salesforce applications, integrating third-party solutions, and ensuring seamless functionality.

Join our dynamic team as a Salesforce Developer, where you will play a pivotal role in designing and implementing Salesforce solutions that drive business success. You will collaborate with cross-functional teams to enhance our CRM platform, ensuring it meets the evolving needs of our clients.

As the Director of Customer Operations at Laundryheap, you will lead our commitment to customer satisfaction and operational excellence. You will be responsible for developing and implementing strategies that enhance our customer experience, streamline our operations, and drive improvements across all customer touchpoints.Key responsibilities include managing customer support teams, analyzing customer feedback, and ensuring that service delivery meets our high standards. You will collaborate cross-functionally to identify opportunities for process enhancements and to ensure our operations align with corporate goals.This position requires a visionary leader who is passionate about customer service and operational efficiency.

Join Stripe as a Contracting Operations Specialist, where you will play a crucial role in enhancing our contracting processes.Your responsibilities will include managing vendor relationships, optimizing contract workflows, and ensuring compliance with legal standards.We are looking for someone with a keen eye for detail and a passion for efficiency. You will collaborate closely with cross-functional teams to streamline operations and drive positive outcomes.

Role Overview neuraflash is hiring a Salesforce Consultant focused on Field Service. This position is remote, open to candidates based in Bengaluru, Chennai, Gurugram, Hyderabad, Noida, or Pune. What You Will Do Work closely with clients to deliver Salesforce Field Service solutions tailored to their needs Apply Salesforce expertise to improve customer satisfaction and streamline operations Collaborate with internal teams to implement and support client projects Location Remote within India. Candidates must reside in Bengaluru, Chennai, Gurugram, Hyderabad, Noida, or Pune.

About UsAt Metropolis, we are at the forefront of the Recognition Economy, crafting artificial intelligence that transforms the real world into a responsive, seamless experience. Our mission is to eliminate the mundane and foster a sense of belonging and comfort wherever our users go. From revolutionizing parking systems to enhancing retail and hospitality interactions, we are dedicated to creating intuitive and magical experiences for millions. Join us as we innovate and build the future today!Your RoleWe are seeking a Principal Software Engineer to guide our Customer Experience application development team during a critical growth phase. As a leader in engineering, you will shape the technical vision and strategy that will propel Metropolis products into the future, crafting exceptional customer experiences. Your technical expertise will be vital in fostering a strong engineering culture and driving our mission forward. The ideal candidate will possess a product-focused mindset, driven by curiosity and a passion for enhancing customer interactions through technology, ensuring that our advancements align with user needs and contribute to the company's overall success.This is an exciting opportunity to develop an end-to-end mobility platform that serves high-traffic locations and diverse use cases, impacting the daily experiences of millions. If you are motivated by the challenge of empowering customers through innovative mobility solutions, we want to hear from you! Our dynamic and fast-paced environment encourages collaboration and challenges the status quo daily.Your ResponsibilitiesProvide strategic technical direction that influences the entire organization by developing and executing a comprehensive technical vision.Establish and advocate for best practices and technologies that promote operational excellence in system reliability while supporting rapid experimentation and data-driven decision-making.Facilitate significant improvements in developer experience through innovative technology solutions.