Software Engineer, Identity Infrastructure Engineering

About Our TeamAt OpenAI, we believe that identity is the cornerstone of trust in a world driven by artificial intelligence. As users engage with ChatGPT, they require robust systems to safeguard their personal and organizational data, allowing secure sharing across applications and agents. By ensuring strong identity management, we unlock the potential of AI to be safe, personalized, and genuinely beneficial, empowering users while maintaining their control. Our team is dedicated to developing the trusted OpenAI account layer, which connects users, businesses, developers, and agents with OpenAI applications and the expansive AI ecosystem. Our systems serve as the gateway to OpenAI, held to the highest standards of availability, security, and performance, and are relied upon by various internal teams.About the RoleAs the Engineering Manager for Identity Infrastructure, you will spearhead a team responsible for critical identity services that demand exceptional reliability, security, and speed, even under substantial load. You will establish the vision for the team, foster its growth, and collaborate closely with engineering and security stakeholders to enhance the platform that facilitates trusted access to OpenAI's products.We seek individuals who possess a deep understanding of infrastructure combined with strong leadership skills—someone capable of guiding technical strategies, ensuring reliable operations, and cultivating a high-performing team that delivers essential systems.This position is based in San Francisco, CA, with a hybrid work model of three days in the office per week. We also offer relocation assistance to new team members.Key Responsibilities:Cultivate, lead, and enhance a high-performing engineering team. Provide coaching and mentorship to engineers and senior technical leads to maximize their impact and support their professional development.Define and take ownership of the technical strategy, roadmap, and execution of OpenAI's essential identity systems.Direct the architecture of distributed systems operating at scale, ensuring high standards for reliability, privacy, and performance.Collaborate closely with Product and Infrastructure teams to address new product requirements while maintaining elevated system standards.Ensure effective team operations, uphold strong engineering principles, and consistently achieve ambitious objectives.Establish processes and a culture that promotes rapid learning, high trust, and responsible innovation.Lead the team responsible for the authentication stack and token exchange infrastructure, ensuring high availability, robust security measures, and low latency performance.Continuously improve request validation and response handling to enhance system reliability and user experience.

About UsZeta Global (NYSE: ZETA) is a cutting-edge AI-Powered Marketing Cloud that utilizes advanced artificial intelligence (AI) alongside trillions of consumer signals to enhance the efficiency of customer acquisition, growth, and retention for marketers. Our vision, delivered through the Zeta Marketing Platform (ZMP), is to simplify sophisticated marketing by integrating identity, intelligence, and omnichannel activation into a unified platform, supported by one of the industry's largest proprietary databases and AI. Our enterprise clients across diverse sectors can personalize consumer experiences on an individual level across all channels, driving superior results for marketing initiatives. Founded in 2007 by David A. Steinberg and John Sculley, Zeta Global is headquartered in New York City with a global presence. For more information, visit www.zetaglobal.com.Job OpportunityAt Zeta Global, identity forms the backbone of our marketing cloud. The Identity team is responsible for creating and managing backend services that drive the Zeta Identity Graph, which involves collecting, resolving, and maintaining billions of behavioral, demographic, and transactional signals. These services facilitate large-scale people-based marketing, ensuring trust and transparency in identity data management while providing critical APIs and event streams utilized across Zeta's platform. Our infrastructure supports over 235 million consumer profiles and processes billions of events monthly, necessitating services that are highly available, low-latency, and scalable.We are seeking a Lead Software Engineer who excels in both backend distributed systems and data engineering. In this pivotal role, you will design APIs and event-driven services, enhance our systems to accommodate rapidly increasing data volumes, and modernize our platform for resilience, transparency, and optimal performance.Key Responsibilities:Design and implement backend services and APIs for identity resolution, graph transparency, and integrations.Develop and optimize event-driven pipelines and workflows that process billions of signals.Deploy and maintain cloud-native services on EKS/Kubernetes, utilizing Helm for consistent deployments.Ensure reliability, observability, and scalability of services and data pipelines.Collaborate with engineering, product, and data teams to deliver comprehensive identity solutions.Mentor and guide engineers to elevate team capabilities.

About UsAt Sierra, we are revolutionizing the way businesses engage with their customers by building a cutting-edge platform that harnesses the power of AI. Our headquarters is located in the vibrant city of San Francisco, with additional offices expanding in Atlanta, New York, London, France, Singapore, and Japan.Our company culture is deeply rooted in our core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our actions and foster an environment where innovation thrives.Sierra was co-founded by visionary leaders Bret Taylor, who currently serves as the Board Chair of OpenAI and has a rich history with Salesforce and Facebook, and Clay Bavor, who previously led Google Labs and spearheaded initiatives like Google Lens and Project Starline.Your RoleAs a Software Engineer focusing on Infrastructure at Sierra, you will play a pivotal role in designing, constructing, and maintaining the foundational systems that empower our AI platform. Your expertise will ensure that our infrastructure is not only secure and reliable but also scalable, allowing product teams to execute their work with agility and confidence.Guarantee the reliability, scalability, and performance of our platform and LLM inference serving in response to increasing traffic demands.Develop and oversee cloud infrastructure using Terraform to create secure, scalable, and reproducible environments.Establish and manage a self-service infrastructure platform to empower engineering teams in deploying and operating services independently.Take ownership of and improve CI/CD pipelines and release management processes, facilitating rapid and reliable deployments across Sierra’s platform.Design and manage distributed systems utilizing distributed databases, retrieval systems, and machine learning models.Develop and sustain core data serving abstractions along with essential authentication and security features (SSO, RBAC, authentication controls).Effectively navigate and integrate our technology stack with enterprise customer environments in a scalable and maintainable manner.

At Exa, we are on a mission to create a cutting-edge search engine from the ground up, designed to cater to the diverse needs of AI applications. Our team is building a robust infrastructure that enables us to crawl the internet, train advanced embedding models for indexing, and develop high-performance vector databases using Rust. Additionally, we manage a significant $5M H200 GPU cluster that powers tens of thousands of machines.The Infrastructure Team at Exa is responsible for developing the essential tools and infrastructure that support our entire system. We are looking for talented infrastructure engineers to help us scale our capabilities rapidly. Your work could involve orchestrating GPU clusters with Kubernetes, implementing map-reduce batch jobs on Ray, or creating top-tier observability tools that set industry standards.

About UsAt Imprint, we are revolutionizing the world of co-branded credit cards and innovative financial solutions, focusing on smarter, more rewarding, and brand-first experiences. We collaborate with renowned brands such as Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Brooks Brothers to establish modern credit programs that enhance customer loyalty, unlock savings, and stimulate growth. Our robust platform integrates advanced payment technologies, intelligent underwriting, and a seamless user experience, enabling brands to offer impactful financial products without the complexities of becoming a bank.Co-branded credit cards represent over $300 billion in U.S. annual spending, yet many are still managed by outdated banking systems. Imprint stands as the modern alternative—flexible, technology-driven, and tailored for today’s consumers. Supported by notable investors like Kleiner Perkins, Thrive Capital, and Khosla Ventures, we are assembling a world-class team dedicated to reshaping payment methods and driving brand growth. If you thrive in fast-paced environments, enjoy tackling complex challenges, and aspire to make a significant impact, we would be delighted to meet you.Discover more about us on Imprint's Technology Blog.The TeamThe Tech Platform Engineering Team at Imprint is pioneering the democratization of access to advanced technologies, empowering teams across our organization to innovate and excel. Our commitment to redefining the Fintech landscape drives us to build secure, highly available infrastructures while equipping our engineers with comprehensive development tools, allowing them to rapidly create world-class products.Your RoleDesign, build, and manage cloud and web infrastructure with a strong emphasis on security, reliability, and scalability.Implement and maintain infrastructure components across computing, networking, and data platforms.Adhere to security best practices in cloud infrastructure, ensuring proper access control, network isolation, and secure communication between services.Monitor system health and engage in incident response, root cause analysis, and reliability enhancements.Collaborate with platform, security, and product engineers to deliver safe and efficient infrastructure solutions.

About the RoleJoin our pioneering team at vooma as a Backend & Infrastructure Software Engineer, where you will play a critical role in shaping the technical infrastructure of a transformative company.If you are passionate about creating not only resilient systems but also the foundational architecture of a groundbreaking enterprise from the outset, this position is ideal for you.We are looking for someone who excels at crafting infrastructure that is elegant, dependable, and secure, even under high-demand scenarios. You thrive on the challenge of scaling systems that enable intelligent agents and take pride in establishing reliable foundations that others can rely on.Your Key Responsibilities Include:Design and maintain secure, scalable infrastructure tailored for AI-powered agents in production environments.Deploy and optimize AI-driven services to meet high availability and performance standards.Manage infrastructure as code, alongside cloud environments and CI/CD pipelines.Implement monitoring, observability, and alerting systems to ensure the reliability of our infrastructure.Contribute to infrastructure security and adhere to best practices.You Should Have:Experience in deploying and productionizing machine learning or AI-centric workloads.Proficiency in developing secure, scalable infrastructures on platforms such as AWS, Azure, or GCP.In-depth knowledge of backend systems, networking, and container orchestration technologies (e.g., Kubernetes).Understanding of infrastructure security principles and compliance standards (e.g., SOC2).A proactive and hands-on mindset, with a strong drive to solve challenges from start to finish.

Join Ivo's Engineering Team!At Ivo, we are pioneers in the tech industry. Our engineers are innovators who have created groundbreaking solutions such as:• An AI agent that seamlessly integrates with MS Word to enhance document editing [2023]• Revolutionizing embedding models with agentic RAG technology [2023]• Advanced LLM-based legal fact extraction capabilities [2024]• A legal assistant designed to search extensive contract databases without compromising accuracy [2024]• Clustering legal documents from the same lineage [2025]• Automatic deviation analysis to uncover hidden risks in vast contract databases [2025]• Merging contracts with their amendments to create a “composite” contract timeline that has moved our clients to tears [2025]Role OverviewAs an Infrastructure Engineer at Ivo, you will lay the groundwork for our platform's future. Your responsibilities will include:• Designing and owning the future of our infrastructure, allowing you the freedom to innovate.• Managing multiple customer deployments, ensuring each receives tailored containers, databases, and VPCs.• Instrumenting our systems to identify performance bottlenecks and errors.• Aggregating metrics and logs into visually appealing dashboards and setting up pager alerts.• Leading infrastructure-related incidents and being on-call as necessary.• Enhancing our CI/CD system to reduce deployment time from ~12 minutes.If you're passionate about LLMs, you'll thrive in our engineering team, where you’ll have the opportunity to:• Develop real-time LLM evaluations to monitor the accuracy of our responses.• Collaborate with talented engineers to push the boundaries of DevOps.

Astranis is seeking a talented and motivated Software Engineer to join our Infrastructure team. In this role, you will be at the forefront of developing and maintaining critical software systems that support our innovative satellite technology. You'll collaborate with cross-functional teams to design, implement, and optimize our infrastructure solutions, ensuring high reliability and performance.

Join Cloudflare as a Software Engineer specializing in Identity Access Management. In this role, you will work on innovative solutions that enhance security and streamline access management for our global user base. You will collaborate with cross-functional teams to design, develop, and implement identity solutions that are both robust and user-friendly.

DigitalOcean is seeking a Senior Software Engineer in San Francisco to join the Customer Trust & Engineering team, focusing on Identity and Access Management (IAM). The IAM platform is central to DigitalOcean’s security, supporting billions of secure, low-latency transactions every second. Key responsibilities Maintain and enhance IAM systems, prioritizing reliability and security. Design and architect the next-generation Identity platform. Support AI-driven initiatives and enable seamless single sign-on (SSO) integrations with global partners. Advance the policy engine to handle complex workflows and evolving business requirements. What we look for Experience building and maintaining distributed systems. Strong background in security-focused engineering. Interest in scalable solutions for high-volume environments. Comfort working on both established systems and new architectural projects. Working at DigitalOcean Join a community of innovators dedicated to simplifying cloud solutions. DigitalOcean emphasizes collaboration, continuous learning, and meaningful impact for creators and visionaries worldwide.

ABOUT BASETENJoin Baseten, where we drive mission-critical AI inference for leading companies like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. Our unique blend of applied AI research, robust infrastructure, and intuitive developer tools empowers organizations at the forefront of AI innovation to deploy state-of-the-art models into production. Recently, we secured a $300M Series E funding round, backed by esteemed investors such as BOND, IVP, Spark Capital, Greylock, and Conviction. Be a part of our rapid growth and help shape the platform that engineers trust for launching AI products.THE ROLEAs an Infrastructure Software Engineer at Baseten, you will play a pivotal role in developing and maintaining our ML inference platform that powers AI applications in production. Your contributions will enhance the core infrastructure, enabling developers to deploy, scale, and monitor machine learning models with exceptional performance.EXAMPLE INITIATIVESYou will engage in innovative projects within our Infrastructure team, including:Multi-cloud capacity managementInference on B200 GPUsMulti-node inferenceFractional H100 GPUs for efficient model servingRESPONSIBILITIESDesign and develop infrastructure components for our ML inference platform, primarily using Python and Go.Implement and maintain Kubernetes deployments for optimal model serving.Contribute to the orchestration layer for model deployments.Build and enhance monitoring systems to track model performance metrics effectively.Develop efficient resource management solutions to optimize performance.

At Sift, we are revolutionizing the way cutting-edge machines are constructed, tested, and managed. Our innovative platform provides engineers with real-time visibility into high-frequency telemetry, effectively removing bottlenecks and facilitating quicker, more dependable development.Sift originated from our experience at SpaceX, contributing to projects like Dragon, Falcon, Starlink, and Starship, where the demands of scaling telemetry, debugging flight systems, and ensuring mission reliability necessitated a new kind of infrastructure. Founded by a talented team from SpaceX, Google, and Palantir, Sift is tailored for mission-critical systems where precision and scalability are imperative.As one of the pioneering engineers at Sift, your role will extend beyond just coding—you will play a crucial part in defining the architecture, shaping the product, and influencing the culture of a company dedicated to addressing real engineering challenges. If you're eager to take on intricate technical obstacles and build foundational systems that support complex machines from the ground up, we would love to connect with you.

About Engineering at Ivo Inc. Ivo Inc. builds advanced legal technology from its San Francisco base. The engineering team has delivered several notable products, including: An AI agent for Microsoft Word that edits documents automatically (2023) Migration from traditional embedding models to agentic RAG methods (2023) Large-scale legal fact extraction powered by LLMs (2024) A legal assistant designed to search large contract databases with precision (2024) Clustering related legal documents to improve organization (2025) Automated deviation analysis to surface hidden risks in contract data (2025) Combining contracts and amendments to create comprehensive contract time series (2025) Role Overview: Infrastructure Software Engineer The Infrastructure Software Engineer will help shape the core systems that power Ivo's platform. This role offers the chance to architect, optimize, and maintain the infrastructure supporting sensitive client data and high-performance legal applications. What You Will Do Own and influence the evolution of Ivo's infrastructure, with significant freedom to design systems due to a lean operational footprint. Orchestrate customer deployments, managing containers, databases, and VPCs for each client to ensure data isolation and security. Implement instrumentation to surface performance bottlenecks and errors across the stack. Aggregate metrics, logs, and health checks into dashboards and alerting systems for clear visibility. Participate in on-call rotations to lead and resolve infrastructure incidents. Optimize CI/CD pipelines to reduce deployment times (current average: 12 minutes). Opportunities to Advance DevOps and LLM Integration Develop real-time LLM evaluations to track output accuracy. Create autonomous agents that identify and troubleshoot production issues proactively. Bring forward new ideas to improve infrastructure and operations. Mission Ivo's mission is to empower clients with advanced legal technology that boosts efficiency and accuracy.

Who We AreServal is an innovative AI-driven automation platform redefining operational efficiency for enterprises. Our intelligent agents seamlessly comprehend and execute real-world workflows, replacing outdated manual processes with adaptive, self-learning software. Since our inception in early 2024, we have garnered the trust of industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, streamlining high-volume operational tasks across their organizations.At the heart of Serval is a cutting-edge agentic AI platform that transforms natural language into actionable workflows. Our agents not only respond to queries but also reason, act across various systems, and continuously enhance their performance. What started as a solution for operational tasks has rapidly expanded into a versatile AI automation layer utilized across IT, HR, Finance, Security, Legal, and Engineering sectors.Our mission is to eradicate repetitive, manual tasks within enterprises, empowering teams through intelligent automation. In the long run, we aim to establish a universal AI operations layer—a system of agents that integrates across business functions, maintaining the momentum of modern companies.We are proud to be backed by renowned investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and Elad Gil, and founded by seasoned product and engineering leaders from Verkada.Role OverviewAs a Senior Software Engineer in Infrastructure at Serval, you will be pivotal in developing and scaling the core systems that empower our AI agents and workflow automation platform. A crucial aspect of this role involves enabling and supporting self-hosted deployments for enterprise clients needing on-premises or private cloud environments. We are looking for engineers with profound expertise in distributed systems, infrastructure-as-code, production operations, and customer-facing support, who aspire to influence the technical architecture of a rapidly evolving platform.What You'll DoDesign, implement, and operate large-scale distributed systems that power Serval's AI agents, workflow orchestration, and data pipelines.Create and maintain Terraform modules to provision and manage cloud infrastructure across AWS, GCP, or Azure environments.Develop and sustain deployment packages, installation scripts, and infrastructure templates, enabling customers to self-host Serval in their own environments.Provide technical support and guidance to enterprise customers during installation and deployment phases.

About the TeamThe Identity team at OpenAI is dedicated to establishing a secure foundation of trust in the rapidly evolving AI landscape. As users engage with ChatGPT and other OpenAI products, they require robust systems that safeguard their personal and organizational data, enabling them to share it securely across various applications and agents. Strong identity management is essential to unlock the potential of AI, making it safe, personalized, and invaluable. Our team is responsible for developing the trusted OpenAI account layer, which connects individuals, organizations, and developers to OpenAI applications and the broader AI ecosystem.About the RoleIn the role of Senior Software Engineer on the Identity team, you will be instrumental in designing and enhancing the identity platform that supports all OpenAI users across our diverse product offerings. You will take the lead on the architecture and implementation of key identity systems—encompassing authentication, authorization, access control, and account management—empowering users, teams, and organizations to manage accounts at scale while ensuring a seamless user experience. This role encompasses our entire product suite, including ChatGPT, API, Sora, Codex, and Atlas, and requires close collaboration with product and platform engineers who depend on identity as a critical infrastructure component. You will spearhead significant architectural initiatives, mentor fellow engineers, and make pivotal platform decisions with a focus on security, correctness, and reliability.In this role, you will:Architect and develop the next generation of identity solutions at OpenAI, including innovative use cases such as Agent identity and Sign In With ChatGPT.Design and implement our identity infrastructure for consumer-scale applications, effectively addressing scalability challenges as they arise.Create robust identity primitives, APIs, and internal tools that empower product teams across OpenAI to integrate seamlessly with our account and access-control framework.Collaborate extensively with a diverse range of stakeholders, including product, design, go-to-market teams, and fellow engineers.You might thrive in this role if you:Possess 7+ years of experience in building and deploying production systems at product-focused technology companies, demonstrating a strong record of managing significant technical responsibilities.Exhibit a deep commitment to reliability, safety, and performance in production environments.Have expertise or a keen interest in Authentication, Authorization, Federation, and Identity Management.Showcase excellent communication skills and a collaborative mindset to work effectively in a team-oriented environment.

Join us in making a difference! GoFundMe is the leading platform for community-driven fundraising, dedicated to empowering individuals and nonprofits to support one another. Since its inception in 2010, our community has successfully raised over $40 billion, making a significant impact on countless lives. We are currently looking for a Senior Staff Software Engineer for our Identity Platform. In this pivotal role, you will be the technical authority responsible for the architecture, scalability, and reliability of our identity platform—the cornerstone on which all product teams, enterprise customers, and internal services rely. Your contributions will directly influence how millions of users engage with GoFundMe and how engineering teams develop identity-dependent functionalities confidently. As a vital technical leader, you will have the opportunity to shape the convergence of consumer and enterprise identity into a cohesive, secure platform, ensuring significant impact for the organization, our engineering teams, and the individuals we serve. If you are passionate about tackling substantial systems problems comprehensively while enhancing trust, personalization, and supporting vital causes, we want to hear from you! This is a hybrid role requiring three days per week in our office. We are only able to consider candidates located in or willing to relocate to San Francisco, CA.

At Ripple, we are pioneering a future where value is transferred with the same ease as information. Our bold vision is already in motion as we provide innovative cryptocurrency solutions to financial institutions, businesses, governments, and developers. By enhancing the global financial ecosystem, we aim to create economic equity and opportunities for countless individuals worldwide. Join us in doing remarkable work, advancing your career, and collaborating with a supportive team.If you're eager to witness the impact of your work and unlock incredible career advancement, come aboard and help us create tangible value.THE WORK:At Ripple, the Identity and Trust Platform is envisioned as the cornerstone of our "One Ripple" initiative. This platform aims to address identity-related challenges across all products and acquisitions by establishing a unified system of record for customers and their identities. It will separate operational identity from outdated systems, harmonize compliance and verification contexts (such as shared Know Your Business readiness), and create a common entitlements layer for consistent product access.We seek Staff Engineers who are driven by a passion for tackling complex, foundational issues, eager to create significant impacts by addressing identity and trust obstacles in a global financial network, and motivated to design a scalable platform that will enhance the unified customer experience for all of Ripple's current and future offerings.The Identity and Trust Platform is essential for fostering customer trust and establishing a singular system of record. As the technical leader of a small yet impactful team, your responsibilities will include:Building the Foundation for 'One Ripple': Establishing the Identity Platform as the singular system of record, decoupling operational identity from outdated systems to facilitate a unified experience across all Ripple products (Payments, Custody, Stablecoins, Ripple Prime, and others).Driving Strategic Decoupling: Taking ownership of the crucial migration of core identity logic from legacy systems, eliminating years of technical debt and paving the way for their retirement.Defining the Future of Trust: Designing and implementing the shared entitlements layer and unified compliance context (e.g., shared KYB readiness) to ensure consistent and secure access to products for all customers.Scaling and Mentoring: Acting as a technical anchor, setting architectural direction, promoting engineering excellence, and mentoring engineers to cultivate a high-performing foundational platform team.

Netic is revolutionizing the essential services sector with our AI-driven revenue engine, empowering the backbone of the American economy.With $43M in funding from leading investors such as Founders Fund, Greylock, Hanabi, and Dylan Field, who spearheaded our Series B, we have enabled our clients to secure hundreds of thousands of jobs across various service industries in North America. Today, numerous companies thrive entirely on an AI-first model powered by Netic.As a member of our team consisting of innovative builders from top organizations such as Scale, Databricks, HRT, Meta, MIT, Stanford, and Harvard, you will be at the forefront of integrating frontier AI into the physical economy, where challenges are complex, data is intricate, and impacts are immediate and substantial.In the role of a founding Product Infrastructure Engineer, you will design and scale the crucial infrastructure that supports our autonomous AI agents, addressing real-world challenges with significant, tangible outcomes. You will work alongside a passionate team of builders to develop infrastructure and processes from scratch, utilizing state-of-the-art cloud and orchestration technologies. If you excel in dynamic, ambiguous settings and are eager to set new benchmarks in the agentic domain, this is your chance to make a lasting impact.

Join xdof, where innovation meets opportunity! As we stand at the forefront of robotics and AI technology, we are dedicated to addressing the critical need for high-quality training data. Our mission is to develop sophisticated data collection systems, operational capabilities, and expansive data warehouses that empower our partners to lead the field.As an Infrastructure Engineer, you will be instrumental in creating a robust platform that supports our growing data collection initiatives.Key projects you may work on include:Developing an orchestration system for processing data upon ingestion.Designing an internal platform that allows researchers to experiment with our datasets.Managing a multi-tenant data lake to enhance data accessibility and collaboration.