About the job
Join Semperis and help us make a difference! We are dedicated to fostering a work environment where employees feel valued, supported, and empowered. By prioritizing purpose, personal growth, and work-life balance, we create a culture that inspires our team to excel. Recognized as one of America's Fastest-Growing Cybersecurity Companies by Inc. 5000, we are also proud recipients of the DUNS 100 Top Startup award and multiple Inc. Best Workplace accolades.
Position Overview:
We are on the lookout for a talented C# Developer with a minimum of 3 years of experience to enhance our Escalation team. In this pivotal role, you will act as the technical liaison between our Support and R&D departments, addressing intricate challenges in On-Premise environments. Your expertise in deep-dive investigations, a proactive troubleshooting approach, and the ability to implement effective code solutions within our core product will be essential.
Key Responsibilities:
- In-Depth Investigation: Conduct thorough root cause analysis on escalated issues from the Support team.
- Code Management: Design and implement bug fixes and hotfixes using C#.
- Infrastructure Troubleshooting: Diagnose and resolve issues in Linux, Kubernetes, and OpenSearch environments.
- Complex Issue Resolution: Address sophisticated network, database, and protocol-related challenges, including WCF.
- Effective Communication: Collaborate closely with Support, SA, and CS teams, and engage directly with technical stakeholders when necessary.

