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Software Engineer - Customer Deployments

Grotto AINew York City
On-site Full-time

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Experience Level

Experience

Qualifications

We are seeking talented engineers who are passionate about creating impactful software solutions. Ideal candidates will possess:Strong proficiency in Python and experience with VueJS/TypeScript. Excellent problem-solving skills and a keen understanding of customer needs. A proactive, energetic approach to software development and customer engagement. Ability to work in a fast-paced environment with a focus on rapid delivery and customization.

About the job

Software Engineer - Customer Deployments

Join Grotto AI in New York City (In-Person, with occasional travel to customer sites)

About Grotto AI

At Grotto, we revolutionize the multifamily housing market by providing an AI platform that empowers apartment teams during key leasing conversations. Our insights from numerous interactions reveal that the strongest predictor of lease signings isn't just knowledge or flawless scripts—it's the genuine curiosity and humor of our agents. That's why we've developed an innovative platform that supports leasing agents in real-time, enhancing their ability to connect with prospects, overcome objections, and secure more leases.

Our success is evident, with significant increases in conversion rates for some of the largest property owners nationwide. Our clients describe us as 'the best vendor they've ever worked with.' This is merely the beginning; we envision a future where meaningful conversations foster deeper connections.

The Role

This role diverges from traditional product engineering. As a deployment engineer, you'll engage directly with our customers, tailoring Grotto's offerings to their specific needs. Your responsibilities will include crafting customized features, integrations, and workflows that address the real challenges faced by property managers. Collaborating with Deployment Leads, you'll translate customer requirements into functional software, taking full ownership of the technical success across multiple customer projects.

If you thrive on customizing solutions and take pride in witnessing your creations at work in client environments, this position is for you.

Your Responsibilities

  • Develop customer-specific features, integrations, and customizations using our Python and VueJS/TypeScript technology stack.
  • Collaborate closely with Deployment Leads to accurately interpret customer needs and deliver effective software solutions.
  • Deliver quickly—we operate in agile, short development cycles.
  • Occasionally travel to customer sites to gain firsthand insight into their operations, enhancing your ability to tailor our solutions.

About Grotto AI

Grotto AI is at the forefront of leveraging artificial intelligence to transform the leasing process for multifamily properties. By enhancing the capabilities of leasing agents, we aim to create an engaging and efficient experience for both managers and prospective tenants.

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