Software Engineer, Agent

Join our dynamic team at Teleperformance Spain as a Commercial Telephone Agent, specializing in customer retention and upselling within the security alarm sector. In this exciting role, you will be the driving force behind building lasting relationships with customers, ensuring their satisfaction, and promoting our top-notch security solutions.Your primary responsibilities will include making outbound calls to engage with existing customers, identifying their needs, and effectively communicating the benefits of our services to enhance their experience. Your persuasive communication skills and passion for customer service will be key to achieving sales goals and contributing to our overall success.

Teleperformance Spain is hiring a Commercial Telephone Agent focused on home insurance, based in Madrid. This position serves as the first point of contact for clients, guiding them through their insurance questions and offering support with professionalism and care. Role overview The Commercial Telephone Agent responds to client inquiries about home insurance policies, aiming to deliver clear information and attentive service. Strong communication skills help ensure each client feels heard and supported throughout their interaction. What you will do Answer incoming calls from clients regarding home insurance needs Provide accurate information and guidance about insurance products Work closely with team members to resolve client concerns Maintain a helpful and professional tone in every conversation Requirements Strong interpersonal and communication skills Ability to collaborate effectively within a team Comfort working in a busy, client-focused setting

Are you looking for a stable job in a comfortable and well-equipped environment, with free mornings and the peace of mind that comes with a fixed salary (plus attractive incentives)? Keep reading!Teleperformance Spain, recognized as a Great Place to Work, offers you the chance to join a strong team within one of the most significant insurance companies in the automotive sector. Don't worry if you lack experience; we provide comprehensive training!Responsibilities:Make outgoing calls to clients who have already requested a quote to advise them and provide the best proposals for car and motorcycle insurance from this leading insurer.Effectively resolve issues, inquiries, and customer questions.Utilize databases, tools, and applications proficiently.

Are you searching for a stable work opportunity within a well-equipped and comfortable environment? Enjoy the peace of mind that comes with a fixed salary and attractive incentives? Keep reading!At Teleperformance Spain, recognized as a Great Place to Work, we invite you to join a robust team within one of the most prominent insurance companies in the automotive sector. Don't worry if you lack experience; we provide comprehensive initial training!Key Responsibilities:Make outbound calls to clients who have requested insurance quotes, advising them and presenting the best vehicle and motorcycle insurance proposals from this leading insurance provider.Cross-sell life insurance products.Effectively resolve customer inquiries, issues, and concerns.Manage databases, tools, and applications efficiently.

Join our dynamic team at auto1 as a Commercial Agent, where your sales skills can truly shine! We offer a supportive environment that prioritizes your professional growth and success. In this role, you will leverage your expertise to drive sales and build lasting relationships with clients, all while enjoying a guaranteed initial commission.

auto1 is looking for a Telephonic Sales Representative to support sales efforts in the automotive sector. Based in Madrid, this position focuses on reaching out to potential customers by phone, listening to their needs, and offering solutions that fit their requirements. Role overview This role centers on building relationships with prospective clients, understanding their interests, and guiding them through the sales process. Success in this position depends on strong communication skills and the ability to identify customer needs during phone conversations. What you will do Contact potential customers by phone to discuss automotive solutions Listen actively to understand client needs Present suitable options based on customer requirements Work environment auto1 values each team member’s contribution. The company encourages growth and recognizes results. The team in Madrid works together to achieve shared sales goals.

Join our dynamic sales team as a Telephonic Sales Representative at auto1! In this pivotal role, you'll leverage your communication skills to engage potential customers over the phone, guiding them through our offerings and securing sales. Enjoy a guaranteed initial commission structure that rewards your hard work and dedication.

Join our Customer Experience team, where a proactive and dynamic approach is key. We thrive on sharing ideas, making informed decisions, and collaborating to ensure each customer feels valued, unique, and completely satisfied with our services.Are you adept at understanding customer needs and prioritizing management tasks? Can you effectively identify and address customer inquiries while enhancing our brand's image?We invite you to become part of our dedicated team as a Customer Care Agent!Your primary responsibilities will include:Responding to customer inquiries via phone and email.Providing follow-up assistance to ensure resolution of customer queries.Making reminder calls and tracking incidents to achieve maximum customer satisfaction.Updating databases, creating reports, and performing analysis.

Indie Campers is looking for a Rental Service Agent based in Madrid. This role acts as the first point of contact for customers, guiding them through every step of their rental experience. From welcoming guests to ensuring a smooth process, the Rental Service Agent plays a key part in each journey. Main responsibilities Assist customers with vehicle pick-up and return, making sure all steps are clear and efficient. Explain the rental process and vehicle features in a straightforward way. Offer support and guidance to customers throughout their rental period. What we look for Interest in travel, customer service, and spending time outdoors. A friendly and approachable attitude, focused on helping customers enjoy their trip.

Role Overview T-Systems Iberia is hiring a Customer Security Manager based in Madrid or Barcelona. This position focuses on protecting client data and assets by maintaining and improving security protocols. The Customer Security Manager works closely with teams across the company to strengthen security practices and encourage awareness at every level. What You Will Do Oversee security measures for client data and assets Develop and refine security protocols Advise on security strategy and best practices Collaborate with multiple departments to promote security awareness Location This role is available in Madrid or Barcelona.

indiecampers is looking for a Rental Service Agent to join the team in Madrid. This position focuses on supporting clients throughout their entire rental experience, from the initial inquiry to the return of the vehicle. Acting as the main contact, the Rental Service Agent helps customers with questions, guides them through each step of the rental process, and ensures a smooth experience. Key responsibilities Welcome and assist customers at the rental location Answer questions about rental options and terms Guide clients through booking and check-in procedures Make sure each rental meets company service standards Handle vehicle returns and resolve any issues that may come up Requirements Interest in travel and supporting others Strong communication and customer service abilities Comfort working face-to-face with people Adaptability to changing needs and situations

Join our dynamic team at MSX International as an Inside Sales & Support Agent specializing in the Dutch market. In this role, you will be responsible for providing exceptional support to our clients while driving sales initiatives. Your proficiency in Dutch will be crucial in communicating effectively with our customer base.We are looking for a motivated individual who is passionate about sales and customer service. If you thrive in a fast-paced environment and enjoy working collaboratively, we want to hear from you!

Join Sixt, a leading global mobility service provider, as a Rental Sales Agent in Madrid. In this engaging role, you will be responsible for providing exceptional customer service, assisting clients with their vehicle rental needs, and ensuring a seamless rental experience.Your responsibilities will include:Greet and assist customers in a friendly and professional manner.Provide information about vehicle options, pricing, and rental agreements.Process rental transactions efficiently and accurately.Address customer inquiries and resolve any issues that may arise.Maintain a clean and organized rental area.

Join our vibrant Customer Experience department at MSX International, where we embrace a proactive and collaborative spirit. Our mission is to ensure that every customer feels valued, special, and completely satisfied with our services.Are you adept at understanding customer needs and setting management priorities? Can you identify and resolve customer issues while effectively conveying our brand image?We invite you to become one of our enthusiastic Customer Care Agents!Your daily responsibilities will include:Handling inbound calls and responding to emails from customers and dealers.Providing follow-up support until customer queries are fully resolved.Making reminder calls and following up on incidents to ensure maximum customer satisfaction.Updating databases, preparing reports, and generating insights.

About UsAt Sierra, we are revolutionizing the way businesses engage with their customers by leveraging cutting-edge AI technologies to craft personalized experiences. Our vibrant team primarily operates in-person from our San Francisco headquarters, with expanding offices in Atlanta, New York, London, France, Singapore, and Japan.We are driven by core values that shape our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our daily actions and reinforce our commitment to excellence in everything we do.Our visionary co-founders, Bret Taylor and Clay Bavor, bring unparalleled expertise to Sierra. Bret, the Board Chair of OpenAI, previously co-led Salesforce and was an instrumental figure at Facebook and Google. Clay, with 18 years at Google, has spearheaded groundbreaking initiatives in AR/VR and product design.Your RoleAs a key member of our Agent Development team, you will collaborate with our Agent Product Managers and Engineers to design, develop, and deploy AI-driven agents capable of managing thousands of customer interactions daily.You will be integral to the agent development process, fusing product strategy, conversational design, and customer insights to create high-quality AI agents.Serve as a trusted consultant to our clients, guiding their AI implementation strategies.Design, build, and enhance conversational AI agents, gaining hands-on experience in product development and refinement.Lead the execution and delivery of multiple complex, high-profile agent development initiatives.Facilitate collaboration among technical and non-technical stakeholders throughout the entire agent development lifecycle.Maintain effective communication across all teams, fostering strong relationships.Provide data-driven insights to inform strategic decisions for both clients and our internal teams.

AECOM is seeking a Security Designer with a focus on Integrated Security Systems for its Madrid office. This position centers on designing and implementing security solutions that protect assets and support safety in a range of settings. Role overview Work closely with teams from different disciplines to develop security system designs tailored to client requirements. The role involves translating client needs and regulatory standards into practical, effective security measures. Key responsibilities Design integrated security systems that address a variety of risk scenarios Implement solutions that safeguard people, property, and information Coordinate with colleagues from other specialties to ensure cohesive project delivery Ensure all designs comply with relevant regulations and client specifications Requirements Expertise in security system design and implementation Experience working with multidisciplinary project teams Knowledge of regulatory standards for security systems

Dentons is the world’s largest law firm, recognized for its dedication to providing innovative legal solutions to clients worldwide. With a presence in over 160 countries and a team of legal experts committed to excellence, Dentons fosters a dynamic and inclusive workplace.We are seeking a Security Architect to join our team to design, implement, and sustain secure solutions. Your role will focus on Azure-based applications and services, ensuring they comply with security, reliability, and compliance standards. You will work closely with business stakeholders, architects, developers, and analysts to identify risks and provide guidance on security best practices.Key Responsibilities:Design and develop security controls for both cloud and on-premises solutions, ensuring seamless integration.Collaborate with architects, developers, and clients to align security controls with business and technical requirements.Offer support for security-related issues, providing expert advice and solutions.Research and assess security features and technologies for optimal fit and cost-effectiveness.Adhere to industry best practices and standards for software architecture, testing, and documentation.Assist in troubleshooting issues and provide technical support to development and implementation teams.Qualifications:Bachelor's degree in computer science, software engineering, or a related field.A minimum of three years of experience in software development security, security architecture, or solution architecture.Proficient in Microsoft Azure, SQL databases, and integration technologies.Strong understanding of security principles and practices.Familiarity with modern API technologies.Excellent communication, collaboration, and problem-solving abilities.Detail-oriented with a strong focus on accuracy.Self-motivated and eager to learn new skills and technologies.Desired Qualifications:Knowledge of Enterprise Financial systems.Experience with large-scale enterprise projects.Familiarity with Visual Basic.Benefits:Dentons invests in top talent, recognizing that our success relies on the unique strengths of each team member. Our business services professionals are crucial to our achievements, and we welcome diverse backgrounds. No prior legal sector experience is necessary; we are committed to helping every team member reach their full potential through support, training, and encouragement at all levels.

Why Join dLocal?At dLocal, we empower leading global brands to facilitate payments across 40 countries in emerging markets. Our expertise helps businesses enhance conversion rates and simplifies their payment expansion journeys. Acting as both a payment processor and a merchant of record, we enable our clients to tap into the fastest-growing emerging markets.Joining our team means being part of a vibrant global family. With over 1500 colleagues from more than 30 nationalities, you’ll have the chance to develop an international career that impacts millions of lives daily. We are innovators, unafraid of challenges, and prioritize our customers. If this resonates with you, we believe you’ll excel in our collaborative environment.

Join our dynamic team at MSX International as a Bilingual Customer Service Agent specializing in German. In this full-time role, you will be the first point of contact for our valued customers, providing exceptional support and guidance. Your fluency in both German and English will be crucial in resolving customer queries, ensuring satisfaction, and building lasting relationships.