About the job
About Us
At Sierra, we are pioneering a state-of-the-art platform designed to empower businesses in crafting exceptional, human-centric customer experiences using AI technology. While our headquarters is situated in the vibrant city of San Francisco, our presence is expanding globally with offices in Atlanta, New York, London, France, Singapore, and Japan.
We are driven by a robust set of core values that shape our culture and actions: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are not just principles; they are the essence of our work ethic, guiding us in every endeavor we undertake.
Our co-founders, Bret Taylor and Clay Bavor, bring a wealth of experience and innovation to Sierra. Bret, the former co-CEO of Salesforce and Board Chair of OpenAI, has been a pivotal figure in the tech industry, having co-created Google Maps and served as CTO of Facebook. Clay's impressive 18-year tenure at Google includes leading groundbreaking projects like Google Lens and Project Starline.
Your Role
Join our dynamic engineering team of approximately 40 skilled professionals, where we prioritize collaboration and innovation in small, agile teams focused on solving customer-centric challenges. As a Software Engineer in Agent Studio, you will engage in exciting projects, including:
Simulation & Benchmarking: Develop a comprehensive simulation platform to rigorously test AI agents across diverse real-world scenarios. (See 𝜏-Bench)
Content Management: Design intuitive, no-code tools that empower users to manage content effortlessly. (More details to be discussed in the interview)

