companySierra logo

Software Engineer, Agent Data Platform

SierraSan Francisco, CA
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

Qualifications: Proven track record in building data platforms; strong proficiency in programming languages such as Python, Java, or Scala; hands-on experience with cloud technologies (AWS, GCP, or Azure); familiarity with data storage solutions like SQL and NoSQL databases; understanding of machine learning concepts and their application in real-time systems; excellent problem-solving skills and the ability to work collaboratively in a team-oriented environment.

About the job

About Us

  • At Sierra, we are pioneering a transformative platform designed to empower businesses to cultivate enhanced, more human-centric customer experiences through the power of AI. Headquartered in San Francisco, we proudly maintain a collaborative in-person culture, with expanding offices in Atlanta, New York, London, France, Singapore, and Japan.

  • Our operations are rooted in a set of core values that shape our culture and guide our actions: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles form the bedrock of our endeavors, and we are unwavering in our commitment to embody them in every aspect of our work.

  • Our co-founders, Bret Taylor and Clay Bavor, bring a wealth of experience to Sierra. Bret, who serves as Board Chair of OpenAI, has previously held leadership roles as co-CEO of Salesforce and CTO of Facebook, while Clay boasts an 18-year tenure at Google, where he led innovative projects including Google Lens and Project Starline.

Your Role

As a key member of our dynamic full-stack data team, you will play a pivotal role in enhancing the intelligence of our AI agents with each interaction. You will be instrumental in developing real-time data pipelines, analytics tools, and deep personalization frameworks that convert millions of conversations into actionable business insights. Your responsibilities will encompass:

  • Data Foundations: Design and construct our foundational platform capable of efficiently managing data at scale with minimal latency. This includes developing our real-time eventing infrastructure, streaming and batch ETL pipelines, and an Iceberg-based data lakehouse. You will take ownership of interactive OLAP querying systems, orchestration processes, and experimentation frameworks, ensuring our data remains reliable, rapid, and user-friendly across the organization.

  • Memory & Personalization: Drive the evolution of intelligent experiences by building systems for long-term agent memory, crafting reusable Customer Data Platform (CDP) components, and implementing optimization loops that enable our agents to tailor interactions, significantly enhancing business outcomes.

What We’re Looking For

We are eager to connect with candidates who possess substantial expertise in one or more of the following areas:

Platform Engineering

  • Demonstrated experience in designing and developing scalable data architectures.

About Sierra

Sierra is at the forefront of revolutionizing customer experiences through AI. With a vibrant team and a commitment to our core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family, we are dedicated to creating a supportive and innovative workplace. Join us as we expand our reach and impact across the globe.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.