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Software Development Manager at Coupang | Bengaluru

CoupangBengaluru
On-site Full-time

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Experience Level

Manager

Qualifications

Proven experience in software development and team leadership, with a strong focus on customer satisfaction and innovation. A solid understanding of distributed systems and the ability to manage high-performing teams is essential.

About the job

Join us in revolutionizing the e-commerce landscape across Korea and Asia! Coupang, a leading independent e-commerce platform in Korea, is dedicated to enhancing the shopping experience for our over 12 million customers, who make approximately 200 million purchases annually. With billions of website hits each year, we are committed to continuous innovation and exceptional customer service in a competitive market valued at $60 billion, contributing to Korea's overall $342 billion distribution sector. Our impressive growth trajectory, averaging 15-20% annually, positions us on the path to becoming a $130 billion company by 2020.

As a Software Development Manager (SDM), you will spearhead a team of elite engineers focused on projects that significantly improve customer experience. Utilize your technical acumen and human resource management abilities to cultivate a team of innovative and inquisitive problem solvers.

In this leadership role, you will oversee the development of a distributed system designed for high scalability, low latency, and maximum availability. Your responsibilities will include establishing standardized processes, monitoring performance metrics, and providing feedback on system domains. As an engineering leader, you will demonstrate technical leadership to navigate complex challenges while balancing strategic and tactical objectives.

To excel in this role, adopt a customer-centric approach to identify desired delivery features, and showcase a compelling technical vision to attract top-tier engineering talent. Additionally, you will be responsible for inspiring and mentoring your engineering team to facilitate their professional development and career advancement.

Your Responsibilities:

  • Lead an agile team of developers committed to creating a scalable, stable, and manageable system.

  • Recruit and onboard developers aligned with the team’s objectives.

  • Support team members' career growth through one-on-one evaluations and guidance sessions.

  • Collaborate with fellow developers to define system architecture.

  • Prioritize and understand requirements; work alongside product owners and stakeholders to establish a roadmap and execute plans.

  • Define, measure, and report on performance metrics.

  • Assist in the implementation and operation of the team’s software solutions.

About Coupang

Coupang is one of Korea’s largest e-commerce platforms, known for its innovative approach and commitment to transforming the shopping experience. With a rapidly growing customer base, Coupang is at the forefront of the e-commerce revolution in Asia.

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