About the job
Role Overview:
Join us at Coupang, one of Korea's largest and most innovative e-commerce companies, as we redefine the shopping experience in Korea and Asia! With over 12 million satisfied customers and approximately 200 million transactions annually, we are a leader in the e-commerce industry, competing in a market valued at around $60 billion. Our average growth rate of 15-20% sets us on a path to become a $130 billion company by 2020.
As the Software Development Manager (SDM), you will spearhead a team of exceptional engineers focused on enhancing customer experiences through innovative solutions. Leverage your technical acumen and leadership skills to cultivate a team of inquisitive problem solvers.
Your responsibilities will also encompass guiding the development of a distributed system designed for high scalability, low latency, and high availability. You'll standardize processes, monitor key performance indicators, and provide constructive feedback on system domains. As a leader in engineering, you will be expected to navigate complex challenges and harmonize strategies with tactical execution.
To excel in this role, you must adopt a customer-centric mindset to understand delivery features desired by users, combined with a compelling technical vision that attracts top engineering talent. Additionally, you should inspire and mentor your team, fostering their professional growth.
What You Will Do:
- Lead an agile team of skilled developers in creating a scalable, stable, and manageable system.
- Recruit and onboard developers aligned with the team's objectives.
- Support each team member's career development through personalized evaluation and counseling sessions.
- Collaborate with other developers to define the system architecture.
- Prioritize requirements and work with product owners and stakeholders to create a roadmap and execute plans.
- Establish, measure, and report on key performance indicators.
- Support the team in troubleshooting and resolving complex issues.

