Software Development Engineer II - Incidents

About Usincident.io is at the forefront of AI-driven incident response solutions, empowering teams to significantly enhance their incident response times while boosting overall reliability. Our comprehensive platform integrates on-call management, incident response, AI Site Reliability Engineering (SRE), and status updates, equipping teams with the essential tools to respond swiftly, minimize downtime, and keep their customers informed.Since our inception in 2021, we have proudly assisted over 1,500 organizations, including industry giants like Netflix, Airbnb, and Block, in managing more than 500,000 incidents. Each month, thousands of professionals across Engineering, Product, and Support leverage incident.io to expedite service restoration, maintain alignment during pressure, and concentrate on what truly matters.We are a dynamic and ambitious team, deeply committed to our customers, the quality of our product, and creating extraordinary experiences. With $100M raised from esteemed investors like Index Ventures, Insight Partners, and Point Nine, alongside contributions from founders and executives of top-tier tech firms, we are poised for significant growth.

Join Our Team at incident.ioAt incident.io, we are at the forefront of revolutionizing incident response through our cutting-edge AI platform. Our mission is to empower teams to significantly minimize incident response times and enhance overall reliability. By integrating on-call management, incident response, AI-driven Site Reliability Engineering (SRE), and status pages into a unified solution, we equip teams with the tools they need to react swiftly, decrease downtime, and keep their customers informed.Since our inception in 2021, we have successfully assisted over 1,500 organizations, including industry leaders like Netflix, Airbnb, and Block, in managing more than 500,000 incidents. Each month, tens of thousands of professionals from Engineering, Product, and Support rely on incident.io to restore services efficiently, maintain alignment under pressure, and concentrate on what truly matters.We are a rapidly expanding, ambitious team that is deeply committed to our customers, the quality of our products, and creating exceptional experiences. Backed by $100 million from prestigious investors such as Index Ventures, Insight Partners, and Point Nine, along with support from founders and executives of leading tech firms, we are poised for growth.Your RoleAs a Business Development Representative, you will play a pivotal role in driving our growth by initiating conversations with prospective customers. You will not merely introduce incident.io; you will create memorable first impressions and lay the groundwork for enduring partnerships.Our BDRs are vital to our sales pipeline, engaging high-potential prospects through various channels and propelling the momentum of our sales team. With initial successes already visible, we are ready to expand this effort rapidly.Joining us at this stage means you will occupy a high-impact role where your contributions will influence our sales strategies, strengthen our market approach, and drive company-wide growth. You will collaborate closely with Account Executives and sales leadership to make a substantial, lasting impact.

Join Our Team at incident.ioincident.io is at the forefront of AI-driven incident response, enabling teams to drastically enhance incident response times and reliability. Our platform integrates on-call management, incident response, AI SRE, and status updates into a unified solution, equipping teams with the tools necessary to act swiftly, minimize downtime, and keep customers informed.Since our inception in 2021, we have empowered over 1,500 companies, including Netflix, Airbnb, and Block, handling more than 500,000 incidents. Each month, thousands of responders across Engineering, Product, and Support utilize incident.io to restore services swiftly, maintain alignment under pressure, and concentrate on what truly matters.We are a rapidly growing, ambitious team that is deeply committed to our customers, the quality of our product, and creating exceptional experiences. With $100M raised from Index Ventures, Insight Partners, and Point Nine, alongside founders and executives from top-tier technology companies.The RoleAs our first TechOps Engineer based in the US, you will join a dynamic and impactful team. Collaborating with our UK counterparts, you will help shape the TechOps function as we expand, establishing the systems, foundations, and automation necessary to support our fast-paced growth across two continents.The TechOps team is dedicated to facilitating the success of all employees. We ensure that every team member is equipped to hit the ground running from day one, with the right access, functional laptops, and supportive work environments. You will work closely with Engineering, Security, and Operations teams to empower and accelerate our workforce.Our technology stack includes Google Workspace, Iru (formerly Kandji), and an expanding array of SaaS tools, and we are continually seeking innovative ways to automate and enhance our processes.

About incident.ioincident.io is the premier AI-driven incident response platform designed to significantly enhance incident response efficiency and reliability. Our solution integrates on-call management, incident response, AI Site Reliability Engineering (SRE), and status updates into one comprehensive platform, empowering teams to act swiftly, minimize downtime, and keep their customers informed.Since our inception in 2021, we have supported over 1,500 organizations, including Netflix, Airbnb, and Block, in managing over 500,000 incidents. Each month, thousands of responders across Engineering, Product, and Support leverage incident.io to restore services more quickly, maintain alignment under pressure, and focus on delivering value to their customers.We are an ambitious, rapidly growing team that prioritizes customer satisfaction, product excellence, and delivering magical experiences. We’ve raised $100M from esteemed investors such as Index Ventures, Insight Partners, and Point Nine, along with contributions from founders and executives of leading tech companies.The TeamOur Solutions Engineering team acts as the vital link between our innovative product and the specific requirements of our customers. With expert knowledge of incident.io's offerings, they collaborate closely with our Account Executives to showcase the extensive capabilities of our platform.This proactive team excels in transforming intricate technical details into clear business advantages, guiding potential clients through comprehensive product evaluations, and devising customized solutions. Whether leading proof-of-concept initiatives, navigating complex integration queries, or providing essential market insights to refine our product roadmap, our Solutions Engineers play a crucial role in advancing intricate deals and ensuring customer success from the very first interaction.Your Responsibilities:Collaborate with Account Executives to understand customer needs and demonstrate the product's value.Lead technical discussions and address integration challenges with potential clients.Provide feedback that shapes product development based on client interactions.Conduct product demonstrations to showcase features and benefits effectively.

Join Our Team as a Technical Support EngineerAt incident.io, we are redefining the landscape of incident response through our pioneering AI platform. Our mission is to empower teams to significantly enhance their incident response times and bolster reliability. We seamlessly integrate on-call management, incident response, AI-driven site reliability engineering (SRE), and status updates within a single platform, ensuring swift responses, minimized downtime, and transparent communication with customers.Since our inception in 2021, we have proudly supported over 1,500 organizations—including industry giants like Netflix, Airbnb, and Block—to manage upwards of 500,000 incidents. Each month, tens of thousands of professionals from Engineering, Product, and Support leverage incident.io to restore services rapidly, collaborate effectively under pressure, and maintain focus on core development goals.We are a rapidly expanding, ambitious team that is passionately dedicated to our customers, the quality of our product, and creating extraordinary experiences. With $100M raised from esteemed investors such as Index Ventures, Insight Partners, and Point Nine, along with contributions from founders and executives of leading tech companies, we are positioned for exciting growth.The TeamThe Technical Support Team is often the first point of contact for our customers, playing a vital role in ensuring they receive unparalleled service and support. As part of Product Development, our team is instrumental in delivering an exceptional user experience.We routinely engage with customers via calls to discuss optimal approaches and address technical challenges, including bug resolutions. Our collaboration with Product and Engineering teams ensures that we are integral to delivering the highest quality product possible.Your RoleAs a Technical Support Engineer, you will be at the forefront of customer engagement, delighting clients by effectively resolving their technical challenges.

About incident.ioAs a pioneering AI incident response platform, incident.io is dedicated to enhancing teams' efficiency in managing incidents. Our comprehensive platform unifies on-call management, incident response, AI Site Reliability Engineering (SRE), and status updates, enabling teams to respond promptly, minimize downtime, and keep customers informed.Since our inception in 2021, we've empowered over 1,500 organizations, including industry leaders like Netflix, Airbnb, and Block, to manage more than 500,000 incidents effectively. Each month, tens of thousands of responders from Engineering, Product, and Support leverage incident.io to restore services swiftly, maintain alignment under pressure, and prioritize impactful projects.We are a rapidly expanding, ambitious team that is passionate about delivering exceptional customer experiences and ensuring product excellence. Our growth has been fueled by a $100M investment from esteemed firms such as Index Ventures, Insight Partners, and Point Nine, alongside contributions from founders and executives of top-tier tech companies.The TeamOur Solutions Engineering team acts as a vital link between our innovative solutions and the distinct needs of our clients. As technical specialists, they collaborate closely with our Account Executives to unveil the full capabilities of our offerings.This agile team excels at converting intricate technical information into tangible business benefits, guiding prospects through comprehensive product assessments and creating customized solutions. Whether spearheading proof of concepts, resolving complex integration queries, or providing valuable market insights to influence our product strategy, our Solutions Engineers play a crucial role in advancing multifaceted deals and ensuring customer satisfaction from the onset.

Role overview Jiffy.com seeks a Software Development Engineer II in San Francisco, California. This role focuses on coordinating AI coding agents to deliver production software efficiently and reliably. Reporting to an Engineering Manager, this engineer partners with Product, Design, and other engineering teams to create and refine features for Jiffy's e-commerce platform. Projects span storefront and checkout improvements, internal tools, and platform services, all managed through AI-driven workflows. What you will do Direct AI coding agents (Claude Code, Codex, Cursor) across 3–6 concurrent work streams, using worktrees, sub-agents, and background tasks to boost productivity. Own features from initial concept to deployment: translate product goals into clear specs, break down work into agent-ready tasks, guide implementation, review diffs, manage QA, merge pull requests, and monitor production systems. Design scalable, reliable systems across the stack, including Rails 8 with Solidus for e-commerce, GraphQL APIs, React 19 front end, and Kubernetes infrastructure. Make architectural decisions when agent automation is insufficient. Improve the quality of AI-generated code by identifying errors, enforcing secure coding practices, and challenging outputs that lack strong structure. Enhance Jiffy's internal AI tools by developing skills, rules, prompts, MCP integrations, and evaluation harnesses. Contribute to the shared .ai/ skills and rules library. Maintain production standards: require agents to produce thorough test coverage (RSpec, Vitest, Playwright), oversee deployments, respond to incidents, and take responsibility for delivered services. Collaborate with Product, Design, Operations, and engineering peers to define and launch features. Participate in architecture and code reviews, and mentor others in AI-native workflows and orchestration. Seek opportunities to automate remaining manual tasks, QA, operations runbooks, data analysis, and migrations by shifting them to agent-driven solutions. Who thrives here This position suits a systems thinker and builder who prefers orchestrating parallel AI agents over manual coding. Strong architectural instincts and sound judgment are important for shaping an AI-native engineering organization. Experience guiding AI agents through the full software lifecycle is essential.

Role overview The Senior Software Engineer II for Developer Experience at Carta will design and build tools and systems that support engineering teams. The focus is on making workflows more efficient and enabling teams to deliver high-quality products. What you will do Collaborate with cross-functional groups to identify and address challenges in developer workflows Develop and enhance tools that make software development more scalable and intuitive Use software engineering skills to create solutions that improve daily life for engineers Support systems that help Carta teams deliver products aligned with client needs Location This role is based in San Francisco, CA; Santa Clara, CA; or New York, NY.

Join Twitch, a leading live streaming platform, as a Software Engineer II specializing in Android development. In this role, you will engage in the design, development, and enhancement of our Android applications, contributing to the dynamic and vibrant community of gamers and creators. Your expertise will help shape the future of interactive entertainment.

Join Mapbox as an Engineering Manager for the Incident Response team, where you will lead critical initiatives to ensure seamless operation and resolution of incidents. In this strategic role, you will oversee a team of dedicated engineers, fostering a culture of collaboration and continuous improvement while managing the response to incidents effectively.

At Forge, we recognize that our greatest asset is our team. As pioneers in the private market technology sector, our vision is to create a brighter future for everyone. We embody this vision through our core values of boldness, accountability, and humility. Every day, we witness the impact of our mission as we support the teams driving the most remarkable innovations of our time, from space exploration to advancements in artificial intelligence and beyond.With our robust liquidity solutions, exclusive data insights, custody offerings, and a dynamic marketplace, Forge aims to establish a top-tier technology infrastructure that enables a global private market that is transparent, accessible, and seamless for companies, their employees, and investors. Through Forge, employees can liquidate their private shares, employers can offer liquidity options to shareholders before IPOs, and individual and institutional investors can engage in the growth of private unicorns.Forge's unique global marketplace meets the growing demand from individual and institutional investors seeking exposure to private company stocks and is fostering a powerful network effect.Our capability to provide these impactful financial solutions has attracted significant attention from investors, created demand from customers, and necessitated the expansion of our team to better serve more companies, teams, and innovators.The Role:In the capacity of a Senior Software Engineer II with a focus on trading engineering, you will be instrumental in delivering a high-quality trading platform that powers the trading functionalities within the Forge Marketplace. Your role will involve identifying opportunities to enhance trading products, including the integration of cutting-edge low-latency technologies, while also helping to shape the direction and roadmap for trading engineering initiatives.You will collaborate closely with Product, Design, and Engineering teams to guarantee the seamless integration of trading technologies into products, thus enhancing both user experience and application performance.

Founded in 2007, Airbnb has transformed hospitality by connecting over 5 million hosts with more than 2 billion guests worldwide. Our platform offers unique stays and experiences that foster authentic connections within communities.Join Our Community:The Threat Detection and Response (TDR) team at Airbnb is dedicated to enhancing security through automation and effective incident management. Our frontline team is responsible for the detection, investigation, and response to security threats.We are in search of an Engineering Manager to lead our Investigations & Incident Response team within our well-established TDR organization. This pivotal role merges incident response leadership with strategic oversight and engineering scalability.Your Impact:Develop and implement innovative strategies for detecting, containing, and mitigating security threats, advancing our incident response capabilities.Oversee all aspects of incident response and investigation, ensuring effective management from identification through recovery.Influence team operations, enhancing our response models, guiding incident execution, and driving automation and engineering solutions.Define the vision for a modern incident response function, ensuring investigations lead to significant enhancements in our security posture.Evaluate current capabilities, mapping out improvements across personnel, processes, and technology for global response effectiveness.Expand the function through automation, improved tooling, and optimized workflows to address repeatable challenges systematically.Act as a key liaison to senior leadership, articulating incident trends, risks, and strategic initiatives, while collaborating across the organization to translate incident insights into lasting security enhancements.Your Daily Responsibilities:Lead and mentor a diverse team of approximately 5 senior engineers.

Our Mission & Values:At Drata, we empower organizations to earn and retain the trust of their users, customers, partners, and stakeholders. We serve as the proof layer that demonstrates exceptional companies are worthy of the trust they strive to cultivate.Our principles are at the heart of our operations: Built on Trust emphasizes the importance of consistency. Acting with Integrity means doing the right thing, always. Our Customer-Obsessed approach ensures that the people we serve remain central to our efforts. Competitive Fire motivates us to continuously challenge ourselves. We embrace Diversity, which fosters unique perspectives that lead to innovative solutions. Our Automation First mindset prioritizes efficiency, saving both time and resources.Our Culture & Work Style At Drata, we are not merely developing software; we are cultivating a mindset. Our actions are guided by:Be a Driver (Owner-Operator Mentality): Take ownership of your work. Pursue relentless improvement. Achieve results.Move at Drata Speed (Precision & Velocity): Make swift decisions. Learn quickly. Create immediate impact.Stay Mission-Driven (Customer-Obsessed): Question assumptions. Deliver real value. Maintain a hunger for success.Our high-speed culture is complemented by a thoughtful hybrid model that values both flexibility and collaboration. In the Bay Area, we gather in-office Tuesday through Thursday for high-impact collaboration days where teams align, strategize, and innovate. Mondays and Fridays are flexible, allowing for focused work, balance, and independence.If you thrive in an empowering environment, surrounded by intelligent, mission-driven individuals, you will find your home here.Why Join The Drata Team?To truly grasp the Driver's Mindset, witness it in action. We are an award-winning, mission-driven team of 600+ individuals globally, unified by a culture that values trust, speed, and continuous growth.See the Speed: Watch our CEO, Adam Markowitz, share our hyper-growth journey from $0 to $100M ARR in just four years.Hear the Voice of the Team: Visit our 'Life at Drata' page for employee testimonials about our collaborative environment and growth opportunities.

About Venteur At Venteur, we are committed to revolutionizing healthcare across America. Our mission is to empower individuals to take control of the vast resources spent on their behalf, often dictated by HR professionals and brokers. We believe this will foster improved outcomes for everyone involved. The transformation of the healthcare market is just beginning. Just as we witnessed 40 years ago with the shift from company-controlled retirement plans (pensions) to individual-driven solutions (401ks), new regulations are paving the way for healthcare to transition from group plans to individualized solutions, such as the Individual Coverage Health Reimbursement Arrangement (ICHRA). Our technology-driven platform is redefining how businesses provide health benefits and empowering employees to prioritize their wellness and longevity. We are looking for enthusiastic individuals who thrive on exploration and continuous learning to join us on this exciting journey. As an early-stage startup, you will find tremendous opportunities for career growth and advancement, along with the financial benefits of being an early member of a future leader in technology. If you are a problem-solver with strong communication skills, we invite you to help us shape a healthier and more personalized future. Join Venteur and be part of something genuinely transformative! Our Values At Venteur, we believe that our culture is our greatest asset. We encourage the following values throughout our organization: - Approach Every Situation with Kindness - Bias for Action - Say “Yes” to Challenging Tasks - Insist on the Highest Standards - Strive for Empathy and Shared Understanding - Leave the Campsite Better than You Found It - Earn Trust — and Maintain It - Support Each Other Learn more about our team hereAbout Your Role:

This position is open to remote candidates across the U.S., with a preference for those located in the San Francisco/Bay Area or Seattle/Bellevue. U.S. citizenship is required.Databricks is on the lookout for a highly skilled and strategic Senior Staff Security Engineer specializing in Incident Response to bolster our Incident Response team. In this critical role, you will make decisions that will significantly influence the long-term success of Databricks' security framework, crafting solutions that pave the way for future opportunities even when paths are unclear. Your contributions will be vital in shaping a multi-year technology strategy for key sectors of our business, involving multiple systems and teams, and consistently delivering large-scale projects aligned with corporate objectives.The Incident Response team is dedicated to swiftly, effectively, and uniformly addressing security threats, incidents, and investigations to safeguard our customers, employees, and enterprise data. Utilizing Databricks' own platform for near-real-time log analytics, alerting, and forensics, we embody a philosophy of "Security for Databricks on Databricks." As a Senior Staff Security Engineer, you will tackle the most challenging Security Incident Response Team (SIRT) tasks, navigate complex, ambiguous problems, and enhance the organization’s efficiency through systems enablement, tool creation, or policy innovation.Your Impact:Strategic Direction & Technical Vision: Influence the organization's roadmap and lead discussions on vital technology domains, fostering adoption and contributing decisions with long-term implications for Databricks' success.Incident Leadership & Crisis Management: Spearhead intricate investigations and impact assessments, executing crisis management through the Incident Management System (IMS). Collaborate with various stakeholders and convey findings to executive leadership, ensuring effective handling of significant security incidents with minimal operational disruption.Advanced Threat Management: Demonstrate expert knowledge across all cloud services utilized by Databricks (AWS, Azure, GCP), possessing a deep understanding of the architecture of essential business components and articulating their security and risk parameters. Propel the creation of a sophisticated threat detection and response program aimed at significantly reducing Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR) to security incidents.Technical Innovation & Automation: Design scalable security solutions that leverage automation to enhance incident response efficiency and effectiveness.

About incident.ioincident.io is the premier AI incident response platform designed to empower teams to significantly decrease incident response times and enhance reliability. Our platform integrates on-call management, incident response, AI SRE, and status pages, equipping teams with everything they need to respond swiftly, minimize downtime, and keep customers informed.Since our inception in 2021, we have supported over 1,500 organizations, including Netflix, Airbnb, and Block, in managing over 500,000 incidents. Each month, tens of thousands of responders across Engineering, Product, and Support leverage incident.io to restore services more rapidly, maintain alignment under pressure, and concentrate on delivering value.We are a rapidly growing, ambitious team that places great importance on our customers, product excellence, and creating exceptional experiences. We have successfully raised $100M from Index Ventures, Insight Partners, and Point Nine, alongside founders and executives from top-tier technology firms.The TeamOur Commercial division is one of the fastest-growing segments of incident.io, servicing early-stage startups to upper mid-market companies throughout North America. We are expanding this segment by increasing our workforce, boosting ACV, and creating a high-velocity sales process.If you are enthusiastic about selling an innovative SaaS solution that has a strong product-market fit, collaborating with a vibrant team, and making a significant impact on how companies manage critical incidents, you will thrive here.As an Account Executive, you will utilize a suite of powerful tools: Salesforce for CRM, LinkedIn Sales Navigator for prospecting, HubSpot for marketing automation, and Omni for data analytics and reporting.

Pinterest’s Core and Monetization engineering teams are seeking Backend Software Engineer II candidates in San Francisco, CA or Seattle, WA. This position centers on building frameworks and features that serve both Pinterest’s developers and its millions of users. What you will do Collaborate with product managers, designers, and fellow engineers to define and deliver new technologies and user experiences. Design and implement solutions for complex technical challenges. Support projects through every stage, from concept and technical design to implementation and launch. Team environment Engineers at Pinterest work in a setting that values flexibility and unique perspectives. The company’s PinFlex approach supports different ways of working and encourages growth and innovation. AI and engineering AI plays a significant role at Pinterest, partnering with teams to enhance creativity and impact. Candidates with an interest in AI will find opportunities to collaborate with this technology. The interview process will focus on foundational engineering skills and teamwork with AI, and candidates should be ready to discuss their problem-solving methods and thought process. For more on Pinterest’s work culture and approach to AI, visit PinFlex and AI in hiring.

Join Our MissionBecome a key member of a dynamic team that is revolutionizing musculoskeletal (MSK) care for millions. As a Fullstack Software Engineer, you will develop and enhance secure, scalable services that underpin our human-centered healthcare model. Collaborating within small, interdisciplinary teams, you will design comprehensive solutions that significantly enhance our user experience, helping our members overcome pain. Your role will include profiling systems to proactively prevent scaling issues, maintaining high-quality standards through insightful code reviews, and ensuring optimal live site operations in our continuous deployment DevOps culture.Your First YearFirst 3 Months: Immerse yourself in our trunk-based CI/CD workflow to construct, test, and launch impactful features each sprint. You will address complex challenges with various execution paths and contribute to your team's success by deploying code that enhances our client applications.First 6 Months: Take charge of end-to-end solutions, proactively profiling systems to avert scaling challenges while enhancing the maintainability and availability of our services. You'll also elevate your technical skills through a tailored professional development plan.First Year: Help establish the objectives and key results (OKRs) that guide your team’s roadmap. You will drive operational excellence by investigating root causes of incidents and contributing to the improvement of our overall architecture and developer tools.About YouA Lifelong Learner: You possess a growth mindset, continuously enhancing your skills and exploring innovative solutions to technical debt. You have a keen interest in new technologies within our stack (Node.js, TypeScript, React, AWS).A Collaborative Team Player: You actively participate in constructive code reviews and share accountability for maintaining healthy live site operations, fostering a culture of quality and dependability.Adaptable and Resilient: You confidently navigate complex problems with various states and execution paths, ensuring reliable and consistent delivery.

Join Anthropic as a Senior Software Engineer focused on developing cutting-edge AI-driven cybersecurity products. In this dynamic role, you will collaborate with a passionate team to prototype and build innovative solutions that enhance security applications. Your work will bridge research, product development, and customer engagement, allowing you to contribute significantly to the future of cybersecurity.