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Social Media Response Management Executive

On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in social media management or customer service. Strong written and verbal communication skills. Ability to work under pressure and handle multiple tasks simultaneously. Familiarity with social media analytics tools. Creative problem-solving skills.

About the job

Virtua Advanced Solutions is seeking a Social Media Response Management Executive based in Dubai. This position centers on handling customer interactions across multiple social channels, aiming to strengthen the company’s online presence and uphold a positive brand image.

Key Responsibilities

  • Monitor customer messages and comments on various social media platforms
  • Respond to inquiries and feedback promptly and clearly
  • Engage with customers in a way that supports and protects the brand’s reputation

Work Environment

Work alongside a collaborative team where online conversations move quickly. Attention to detail and timely communication are important in this role.

About Virtua Advanced Solutions

Virtua Advanced Solutions is a forward-thinking company committed to innovation and excellence in digital solutions. Based in Dubai, we specialize in providing cutting-edge services that empower businesses to thrive in a digital-first world. Our team is passionate about leveraging technology to enhance customer experiences and drive growth.

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