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Social Media Manager at highlightta | Canada

Neon OneCanada
Remote Full-time

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Experience Level

Experience

Qualifications

QualificationsProven experience in social media management and content creation. Strong understanding of nonprofit sector dynamics and audience needs. Excellent written and verbal communication skills with a knack for storytelling. Ability to create engaging graphic and video content. Familiarity with social media analytics and reporting tools. Proficient in managing multiple projects simultaneously in a fast-paced environment.

About the job

About Neon One

Neon One builds nonprofit software that helps small and mid-sized organizations connect with their communities and drive real change. Since 2004, the company has focused on intuitive technology and customer-first service to support those making a difference. The team values empathy, innovation, and collaboration, working together to help nonprofits thrive.

Role Overview: Social Media Manager

This fully remote position sits within the Brand & Communications team and reports to the Director. The Social Media Manager leads organic social media strategy, aiming to boost brand visibility and audience engagement while delivering measurable results. The role involves hands-on content creation, including graphics and video, for campaigns across multiple platforms.

Managing content end-to-end, the Social Media Manager ensures Neon One’s voice stays consistent and relevant. The work ranges from quick-turn short-form videos to deeper educational content, always focused on the needs and interests of nonprofit professionals.

Main Responsibilities

Social Media Strategy and Execution

  • Own the full social media process: strategy, ideation, execution, reporting, and ongoing optimization.
  • Create and curate content for LinkedIn, Meta, and other major platforms, with a focus on topics that matter to nonprofit professionals.
  • Maintain a consistent brand voice and work to grow both followers and engagement.
  • Develop a strong understanding of the nonprofit sector to ensure content is authentic and aligns with Neon One’s thought leadership.
  • Produce social-first graphics and lightweight video content (such as explainers, ads, how-tos, and testimonials) to support storytelling, product marketing, and community engagement.

Location

This role is open to candidates based in Canada.

About Neon One

Neon One is a leader in nonprofit software, committed to building vibrant communities of generosity through innovative technology. Since 2004, we have empowered small to mid-sized nonprofits to connect more effectively and make a meaningful impact.

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