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Slovenian Speaking Customer Service Representative in Sofia, Bulgaria - Relocation Package

Mercier ConsultancySofia, Sofia City Province, Bulgaria
On-site Full-time

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Experience Level

Entry Level

Qualifications

RequirementsFluency in Slovenian and English with excellent communication skills. Previous experience in customer service or related fields is preferred. Strong problem-solving skills and a commitment to customer satisfaction. Able to manage multiple tasks in a fast-paced environment. Exceptional attention to detail and strong organizational skills. Passionate about delivering an outstanding customer experience. Familiarity with CRM systems and customer support tools is an advantage.

About the job

Join Mercier Consultancy as we expand our team in Sofia, Bulgaria! We are thrilled to offer exciting opportunities for Slovenian Speaking Customer Service Representatives, complete with a relocation package designed to make your transition effortless. We seek enthusiastic individuals committed to providing outstanding customer service to our Slovenian-speaking clients.

As a Customer Service Representative, you will be crucial in assisting our customers by responding to inquiries, resolving issues, and ensuring a seamless and positive experience with our services. Your efforts will greatly contribute to customer satisfaction and loyalty.

Responsibilities

  • Deliver exceptional customer support in Slovenian and English across various communication channels.
  • Effectively handle and resolve customer inquiries and concerns.
  • Accurately document all customer interactions in our CRM system.
  • Collaborate with internal teams to ensure timely resolution of complex customer issues.
  • Collect and analyze customer feedback to drive service improvements.
  • Stay updated on product offerings and changes to assist customers effectively.
  • Participate in ongoing training to enhance your customer service skills.

About Mercier Consultancy

Mercier Consultancy is a dynamic and innovative consultancy firm dedicated to delivering exceptional customer service solutions. We pride ourselves on our commitment to employee development and satisfaction, making us a great place to build your career.

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