Site Reliability Operations Analyst - Commercial

Join a Revolutionary CompanyAt Palantir, we create cutting-edge software that transforms data into actionable insights, enabling our partners to make critical decisions. Our platforms support initiatives such as developing lifesaving medications, predicting supply chain issues, and finding missing children.About the PositionAs a Product Reliability Engineer (PRE), you will be instrumental in ensuring the health, performance, and reliability of our services. You will oversee the complete lifecycle of service reliability, addressing outages, refining codebases, and implementing sustainable solutions.Your responsibilities will include solving complex issues for key clients, enhancing observability in intricate systems, tackling technical debt in vital codebases, and guiding strategic investments in our core offerings. We seek engineers who are passionate about in-depth troubleshooting, possess a strong sense of ownership, and understand the urgency associated with customer-impacting outages.PREs primarily focus on proactive product initiatives, which involve infrastructure migrations, stability enhancements, and codebase improvements aimed at boosting resilience. During scheduled on-call shifts, you will respond to automated alerts, investigate customer-reported issues, and collaborate with adjacent product teams by sharing your technical insights.Regardless of the technical challenge you face, you will play a pivotal role in resolving it permanently, rather than just implementing temporary fixes. We offer comprehensive onboarding support with experienced mentors to help new team members thrive in their roles.

Join a Transformative CompanyPalantir Technologies is at the forefront of developing cutting-edge software that facilitates data-driven decision-making and operational excellence. Our innovative platforms empower organizations to tackle critical challenges, from discovering life-saving medical solutions to predicting supply chain disruptions and reuniting families with missing loved ones.About the Role As a vital member of the Compute Tools team, you will be instrumental in designing and building robust systems that drive success for Palantirians. You will take ownership of our internal platforms, creatively utilizing a blend of Palantir’s proprietary products and open-source solutions to deliver reliable and adaptable services tailored to a diverse range of evolving use cases. Your expertise will guide architectural decisions that ensure sustainable operations amidst changing demands.

Join a Transformative TeamAt Palantir, we develop cutting-edge software that empowers organizations to make data-informed decisions and drive impactful operations. Our platforms enable partners to create life-saving technologies, anticipate supply chain challenges, locate missing individuals, enhance government efficiency, and much more.About the FellowshipWe recognize that neurodivergent individuals will play a pivotal role in shaping the future of technology and society. Their unique perspectives allow them to see opportunities and solutions that others may overlook, which is increasingly valuable in today’s AI-driven landscape.Palantir is excited to introduce the Neurodivergent Fellowship, a dedicated recruitment program aimed at attracting exceptional neurodivergent talent. This initiative goes beyond diversity; we believe that neurodivergent individuals possess distinct cognitive strengths that will give them a competitive edge in the tech industry.Our program seeks innovative thinkers who can identify patterns and devise solutions that defy conventional approaches. Whether you are self-taught, formally educated, or somewhere in between, we want to hear from you!Your RoleAs a full-time member of Palantir, you will engage in building software solutions and delivering impactful results for our clients. You will tackle real-world challenges: deploying AI-enhanced solutions, developing future software platforms, and transforming organizational operations. Our performance expectations align with those of all Palantir engineers, with career advancement based on merit and impact.We thrive on rapid innovation and excellence; flexibility is key, and we encourage dynamic participation.What We SeekWe are looking for outstanding individuals from diverse backgrounds (no formal diagnosis or disclosure required).

A Transformative CompanyAt Palantir, we develop cutting-edge software designed to facilitate data-driven decision-making and operations. Our platforms empower organizations to tackle significant challenges, including developing life-saving medications, predicting supply chain disruptions, and locating missing persons.The Palantir Year ExperienceWe've seen an increase in interest from undergraduate students eager to engage in impactful work sooner. You’ve expressed a desire to step beyond traditional classroom settings as the most significant events of our time unfold. If that resonates with you, you'll thrive here. Join us for a year and contribute to essential projects alongside our engineers and clients, shaping the future of technology. Many interns discover they want to extend their journey with us—perhaps you will too.Your RoleAs a Forward Deployed Software Engineer Intern, you will create software solutions that drive customer success. Your work will involve addressing real-world challenges, deploying AI-enhanced solutions, developing next-generation software platforms, and revolutionizing operational methodologies. You will be held to the same high performance standards as any Palantir engineer, with your career advancement determined solely by your merit and impact. Our goal is to position our top talent in high-impact roles as swiftly as possible.The FDSE role is not just a title; it represents our innovative approach. We pioneered this role by placing exceptional engineers directly with our clients to confront their most pressing issues. As an FDSE, you will stand at the crossroads of transformative challenges and groundbreaking technology, crafting solutions that matter.FDSEs collaborate closely with clients to swiftly grasp their most complex problems, designing and implementing solutions that leverage vital business data and state-of-the-art AI technologies. Whether addressing questions like, “How can we anticipate and mitigate wildfire risks to optimize power distribution?” or “In what ways can we adapt a global food supply chain to ensure timely delivery of critical aid?”, you will employ your technical know-how, creativity, and analytical skills to make a tangible difference.This is a rare chance to gain profound insights into and directly influence some of the world’s most crucial industries and institutions. By harnessing Palantir’s powerful platforms integrated with advanced AI, you will assist organizations in unlocking their data’s full potential to enable quicker, smarter decision-making.

Join a Transformative CompanyPalantir Technologies is at the forefront of developing cutting-edge software that facilitates data-driven decision-making and operational excellence. Our platforms enable partners to create life-saving medications, anticipate supply chain challenges, recover missing children, and much more.About the Role As a Global Benefits Specialist, you will play a crucial role in managing daily benefit administration, ensuring compliance, and providing support to employees at Palantir. You will be results-driven, seeking solutions in a thoughtful, iterative, and empathetic manner. Your attention to detail, critical thinking skills, and commitment to accuracy will be essential as you help Palantirians navigate their benefits and complex insurance inquiries. A solid understanding of US benefits compliance is critical, and you will collaborate with various stakeholders to ensure the effective management of our programs. You will need to handle a high volume of casework while continuously refining our processes to foster an improved employee experience.Above all, you will thrive in a people-centered, tactical role. Our organization is filled with exceptional, passionate individuals from across the globe, and we work diligently to support our colleagues in their shared mission.

Join a Revolutionary CompanyAt Palantir, we develop cutting-edge software that transforms data into actionable insights. Our platforms enable our partners to create life-saving medical solutions, predict supply chain challenges, and solve critical societal issues like locating missing children.About the RoleIn the Defense sector at Palantir, we create essential products tailored for modern warfare. Our comprehensive ecosystem allows clients to securely manage and visualize their data, developing advanced programs for operational planning, alert systems, and resource distribution powered by sophisticated machine learning models. Our defense solutions are pivotal for daily operations in military command centers and on the battlefield.As a Backend Software Engineer at Palantir, you’ll develop scalable software that revolutionizes data utilization across organizations. You will participate in every stage of the product lifecycle, from ideation to design, prototyping, and final delivery. Collaboration with both technical and non-technical team members will be key to understanding user needs and creating effective solutions. We promote cross-team collaboration to enhance skills and share insights, allowing you to gain knowledge across various technologies and product features. You will work autonomously, making decisions independently while being supported by a community that challenges you to grow and become a technical leader.Your daily responsibilities will be dynamic, tailored to user requirements and emerging technical challenges. One day, you might collaborate with fellow engineers to design a new system for an innovative workflow; the next, you could optimize system performance for low-latency outcomes.Our Product Development teams consist of small, focused groups of Software Engineers dedicated to specific product facets. Together, they enhance user workflows and continuously improve the efficiency and reliability of our software.We seek engineers who are passionate about addressing real-world challenges and enabling developers and end-users to maximize their effectiveness. If you are driven to create reliable, high-performance, scalable systems and robust APIs, we encourage you to apply.

Join a Transformative CompanyAt Palantir, we develop cutting-edge software that empowers organizations to make data-driven decisions that can change the world. Our platforms are utilized to create life-saving innovations, anticipate supply chain challenges, and even aid in locating missing individuals, among other impactful missions.The OpportunityOur defense division is at the forefront of creating essential products tailored for the modern warfighter. We offer an integrated environment where clients can securely visualize and merge their data, enabling the development of comprehensive applications such as operational dashboards, alert management systems, and resource management tools powered by advanced machine learning models. Our defense solutions are indispensable for military command centers and operations globally, driving critical analyses that underpin their daily functions.As a Frontend Web Application Developer, you will play a pivotal role in crafting the applications that support our clients in safeguarding their nations. Your responsibilities will include designing and developing user-friendly interfaces that facilitate complex, data-driven workflows, ensuring accessibility for both technical and non-technical users. You will engage with end-users to identify their needs and address product gaps, collaborating with your team to devise solutions for intricate user experience challenges. You will tackle sophisticated technical issues by designing effective solutions and incrementally implementing new features. Additionally, you will manage APIs and schemas that enhance your frontend development and work closely with backend engineers to create seamless integrations. This role presents you with constant opportunities to explore new technologies and expand your skill set to meet real-world challenges, covering areas such as type theory, operational transformations, 2D/3D mapping, UI design systems, high-performance graphics rendering, and more.Key ResponsibilitiesIn this role, you will be involved in every stage of the product lifecycle, from conceptualization and design to development and deployment, ensuring our defense product offerings are top-notch.

Join a Trailblazing CompanyAt Palantir, we create cutting-edge software that enables organizations to make data-driven decisions and optimize operations. Our innovative platforms empower partners to save lives by developing essential medicines, predicting supply chain shifts, and locating missing persons worldwide.Your RoleIf you have a passion for enhancing engineering practices, improving efficiency, and amplifying the effectiveness of your peers, this role is for you.As a Software Engineer focused on Developer Productivity at Palantir, you will play a crucial role in identifying, developing, and implementing strategies that enhance the velocity and quality of our engineering efforts while also boosting developer satisfaction and productivity.This position encompasses a wide variety of responsibilities, including optimizing build and software supply-chain systems, enhancing platform runtime environments, improving telemetry for concurrency, and implementing memory and performance optimizations. Your primary users will be fellow developers at Palantir, who will leverage your contributions to create tools that serve researchers, engineers, analysts, and economists globally. You will have opportunities to engage with open-source projects, including those maintained by others. This is a chance to work independently within a collaborative environment that encourages your growth into a strong technical contributor and engineering leader.The team is actively seeking both Frontend and Backend engineers.Key ResponsibilitiesWe are looking for engineers who are dedicated to solving real-world challenges and empowering their peers to perform at their best. If you are inspired to create reliable, scalable, and efficient systems and tools, here are examples of the impactful work you will undertake:• Establish and implement best practices for service operation and observability throughout their deployment lifecycle.• Develop libraries and tools to define service APIs and manage RPC interactions among microservices, such as the conjure ecosystem.• Standardize frontend build and CI infrastructure across Palantir.• Aid developers in understanding and adhering to development practices by creating effective tools and processes.• Propel Palantir to the forefront of software supply chain security.

Cloaked is an innovative privacy startup committed to restoring consumer confidence in the handling of personal data. Our mission is to build an internet that prioritizes user needs, placing individual privacy and opt-in choices at the forefront. Our flagship product serves as a virtual 'cloak' for users, enabling them to navigate websites like Facebook and Amazon while controlling the sharing of their private information according to their preferences.

Join a Revolutionary CompanyAt Palantir, we develop cutting-edge software that transforms data into actionable insights. Our platforms empower organizations to tackle critical challenges, from developing lifesaving pharmaceuticals to predicting supply chain issues and assisting in locating missing persons.Position OverviewAs a Software Engineer at Palantir, you will play a pivotal role in driving significant transformations through data, artificial intelligence, and state-of-the-art infrastructure that underpins essential operations. This position offers a unique opportunity to accelerate your career as you contribute high-quality code to:• Rubix and Apollo, prominent platforms utilized by leading public and private sector institutions• Developing Mission Manager, our innovative internal-infrastructure service, utilized by advanced civil and defense agencies globally in sensitive environments• Enhancing core capabilities leveraged by advanced civil and defense agencies worldwide• Establishing foundational infrastructure for our other platforms, Foundry and Gotham, which facilitate workflows for researchers, aerospace engineers, intelligence analysts, and economic forecastersYou'll be part of our Production Infrastructure team, consisting of small, dynamic groups of engineers focusing on:• Environment Platform: A Kubernetes-based PaaS supporting numerous production clusters• Apollo: Secure, fleet-wide deployment and management for intricate microservice architectures• Signals: A comprehensive suite of observability and alerting toolsKey ResponsibilitiesAs a Software Engineer, you will oversee every aspect of the product lifecycle—from ideation and prototype design to feature execution and release. You will collaborate closely with both technical and non-technical team members to identify real customer challenges and devise effective solutions. This hands-on experience may include participating in military exercises or partnering with vendors utilizing Palantir’s Apollo and Rubix to deliver our software directly to warfighters and government employees.SWE Principles Include:• ...

Join a Transformative CompanyAt Palantir, we create cutting-edge software that drives data-informed decisions and operations. Our platforms empower partners to tackle critical challenges, from developing life-saving medications to predicting supply chain disruptions and locating missing individuals.About the RoleAs a member of the rapidly expanding Palantir Design Team, you will play a vital role in enhancing the user experience of our software. We value a collaborative team culture built on trust, integrity, empathy, and personal growth. Together, we strive to realize our shared product vision and engage in constructive feedback to elevate our designs.Your day-to-day responsibilities will include leading design sprints with your product team, crafting micro-interactions that simplify intricate analytical tasks, and advocating for UX consistency through the creation of adaptable, reusable UI components.At Palantir, designers cultivate a profound understanding of our customers' challenges as they address some of the world's most intricate problems. Our mission is to develop scalable and generalizable solutions that adeptly navigate the complexities of these unique challenges.

At Block, we are more than just a company; we are a collective of diverse teams united by a common mission of economic empowerment. Our foundational teams — including People, Finance, Counsel, Hardware, Information Security, and Platform Infrastructure Engineering — collaborate across various business sectors and global time zones to create inclusive policies, provide financial forecasting, deliver legal support, secure our systems, and nurture innovative initiatives. Every challenge we face opens new opportunities, and we value diverse perspectives to uncover them. We invite you to bring yours to Block. The Role As a vital member of our Site Reliability Engineering (SRE) team, you will take on the dual responsibility of proactively enhancing and reactively managing the reliability of Block's platform and critical infrastructure. You are driven by metrics, possess a systems-oriented mindset, and are dedicated to building distributed platforms that facilitate safe, scalable product development. You will utilize and continuously refine AI-driven tools and automation to boost observability, expedite incident detection and response, and minimize operational toil. This includes applying AI techniques to incident analysis, alert tuning, and operational workflows. Your role will also involve primary platform on-call duties (12 hours a day, one week every few weeks, depending on team size), supporting Block's most critical (Tier 0) services. In this capacity, you will lead incident command, coordinate mitigation efforts, and ensure effective escalation during high-severity incidents. You Will Build and extend platforms to enhance system reliability. Collaborate on team objectives that prioritize reliability across the entire company. Standardize reliability tools across multiple platforms and departments. Triaging, coordinating, and leading stabilization efforts for severity 0–1 incidents. Serve as the primary on-call engineer, maintaining clear escalation paths and demonstrating leadership during escalations. Drive improvements in platform-wide reliability, shared operational tools, and safe deployment patterns. Leverage AI-driven systems to enhance signal detection, reduce noise, and accelerate root cause analysis. Design and implement safe deployment strategies (including progressive delivery, automated rollback, and guardrails). You Have A strong inclination towards identifying root causes in complex systems and implementing necessary fixes. Proven technical initiative and leadership on prior projects, particularly those focused on backend/platform. Experience with AI-driven tools for observability, incident analysis, or automation. A mindset that naturally re-evaluates existing processes to drive continual improvement.

Join a Transformative CompanyAt Palantir, we develop cutting-edge software that empowers organizations to make data-informed decisions. Our platforms help partners tackle critical challenges, from developing lifesaving therapies to improving supply chain management and aiding in child recovery efforts.Position OverviewAs part of Palantir's dedicated legal team, you will play a pivotal role as our Privacy Counsel. Your expertise will provide actionable, business-focused legal advice concerning the General Data Protection Regulation (GDPR) and other European data protection frameworks. You will evaluate legal risks, craft mitigation strategies, and guide stakeholders on complex topics including international data transfers, consent management, legitimate interests assessments, and data subject rights.In this capacity, you will articulate and communicate Palantir’s stance on essential data protection matters to both prospective and existing clients, particularly addressing the GDPR and other significant privacy regulations (such as the EU AI Act, ePrivacy Directive, UK GDPR, and CCPA). Collaborating closely with our commercial legal team, you will facilitate customer negotiations and discussions.Our culture thrives on creativity and teamwork. Whether you are working independently or in collaboration with others, we strive for excellence in fast-paced, challenging projects. You will be empowered to achieve broad goals while carefully managing the finer details, ensuring successful delivery of large-scale, multi-phase initiatives that prioritize team success over individual accolades. Your ability to simplify complex information and navigate high-touch stakeholders in dynamic environments is essential.We value individuals who embrace responsibility and are adept at problem-solving. Your empathy and interpersonal skills will allow you to effectively engage with diverse audiences, even in high-pressure situations. You will be ready to dive into negotiations at a moment's notice, mastering the intricate privacy details of contracts that enable Palantir to deploy its advanced technology to address pressing global issues. Your passion for developing scalable systems will enhance the impact of our in-house legal team over time.

Join Fluidstack as a Network Engineer!At Fluidstack, we are at the forefront of building cutting-edge infrastructure designed for abundant intelligence. Collaborating with leading AI labs, government entities, and major enterprises such as Mistral, Poolside, and Meta, we strive to deliver compute capabilities at unprecedented speeds.Our mission is to accelerate the realization of Artificial General Intelligence (AGI). We are urgently seeking passionate individuals who are committed to delivering exceptional infrastructure. At Fluidstack, we take pride in our work, treating our customer outcomes as our own. If you are driven by purpose and excellence, and ready to put in the effort necessary to shape the future of intelligence, we invite you to join us!Position OverviewFluidstack is on the lookout for a Network Engineer specializing in Reliability & Observability. In this pivotal role, you will act as a reliability engineer, leading the charge in developing processes, collecting data, and establishing reliability metrics aimed at enhancing the quality and dependability of AI networks throughout all operational phases.Your primary focus will be on creating systems, tools, and data pipelines to boost network quality, while also automating metrics reporting (24/7) and generating periodic reliability assessments for both internal teams and customers.This position is perfect for seasoned network operators who possess a deep passion for reliability and have experience in designing and implementing full lifecycle software, including conducting Quality Assurance audits and analyzing failure rates. A strong interest in hardware (both electronics and optics) and software development is essential, alongside a commitment to leveraging data for informed decision-making in deployment and operations.We encourage experienced Site Reliability Engineers (SREs) with a strong networking background to apply!Key ResponsibilitiesQuality Assurance Ownership: Design and implement QA processes tailored for network hardware and networks.Data Pipelines: Develop and deploy both serverless and manually triggered workflows to generate network quality and reliability observability for our clients.Deployment and Operations Assistance: Collaborate with various teams to support full lifecycle data collection, analysis, and process enhancements aimed at meeting service level agreements (SLAs) and objectives (SLOs).Process Engineering: Innovate and implement process improvements to streamline deployment and operational workflows.

Join Hudson River Trading (HRT) as a Software Engineer dedicated to enhancing GPU reliability within our innovative Systems Development team. Our team is responsible for building and maintaining the foundational platform utilized by all Systems teams to provision, monitor, and manage HRT’s expansive server and network infrastructure. In this pivotal role, you will focus on developing Python-based tools to analyze GPU hardware performance while crafting inventive solutions to boost observability, reliability, and efficiency across our GPU fleet. Collaborating closely with various engineering teams, you’ll gain insights into research and trading workflows to ensure optimal utilization of our GPU infrastructure.

Join a Transformative CompanyAt Palantir, we develop cutting-edge software solutions that empower our partners to make data-driven decisions that can change lives. Our innovative platforms are being used to accelerate drug discovery, anticipate supply chain challenges, and assist in locating missing children, among other impactful initiatives.Your ImpactAre you enthusiastic about enhancing software quality, performance, and fostering the growth of fellow engineers?As a Software Engineer within Palantir’s Foundations organization, you will play a crucial role in creating scalable software solutions that reshape how organizations leverage data. You will have the unique opportunity to accelerate your career as you develop the foundational infrastructure that powers Palantir Foundry, Palantir Gotham, and Palantir Apollo platforms, while driving initiatives to enhance our engineering efficiency and output quality.In our Foundations organization, small teams of engineers specialize in four key areas of infrastructure:• Backend Infrastructure: Focuses on optimizing backend developer productivity and ensuring robust RESTful services across Palantir’s platforms. You will design systems that simplify backend service development and maintain comprehensive audit logs for user actions.• Developer Infrastructure: Manages the systems that support our entire developer ecosystem, incorporating both established tools like GitHub and our custom solutions for overseeing automated changes in numerous repositories.• Frontend Infrastructure: Enhances frontend developer efficiency across the entire stack, from the Integrated Development Environment (IDE) to the user interface in browsers. You will be instrumental in developing necessary infrastructure for frontend applications, including feature flags and internationalization, while ensuring efficient build processes for extensive TypeScript codebases.• Storage Infrastructure: Innovates Palantir’s database and search capabilities, supporting storage solutions across diverse environments, including cloud and on-premise settings. Your role will be pivotal in advancing our technologies to accommodate growing data demands and improving database functionalities for specific workflows.

Join Palantir Technologies as a Product Infrastructure Security Engineer in New York. In this role, you will play a critical part in securing our infrastructure, ensuring that our products and services maintain the highest standards of security and reliability. You will work with top-tier engineering teams to identify vulnerabilities, implement robust security measures, and contribute to the overall security architecture of our systems.

Role Overview Mistral is looking for a Site Reliability Engineer based in New York. This role focuses on keeping systems reliable, available, and high-performing. The position involves working closely with teams across the company to support and improve scalable infrastructure. What You Will Do Maintain and enhance system reliability and uptime Work with other teams to design and build scalable infrastructure Implement monitoring, automation, and incident response practices Location This position is based in New York, NY.

Join a Transformative Leader in TechnologyAt Palantir, we create cutting-edge software that drives informed decision-making and operational excellence. Our innovative platforms empower partners to achieve remarkable feats, from developing groundbreaking medical treatments to predicting supply chain challenges and reuniting families.About the RoleAs a Site Reliability Operations Analyst, you will play a crucial role in the success of Palantir deployments. Your expertise will be essential in designing, executing, and refining processes that enhance workflows and minimize obstacles. You will monitor and stabilize projects, proactively eliminate roadblocks, and anticipate client needs, all while allowing our engineers to concentrate on solving complex technical issues.This role demands a blend of project management acumen, process improvement capabilities, and a hands-on approach. We seek individuals who are passionate about problem-solving and value collaboration, welcoming innovative ideas from all team members.