Site Reliability Engineer II

Role Overview Onit, Inc. is looking for a Solution Engineer II in Pune, Maharashtra. This role focuses on delivering software solutions that help clients work more efficiently. Solution Engineers at this level work with teams across the company to gather client needs, offer technical advice, and support smooth deployments. What You Will Do Work with cross-functional teams to understand and document client requirements Provide technical guidance throughout the project lifecycle Support the deployment of Onit’s software solutions Help improve customer satisfaction through strong technical support Impact This position helps shape the client experience and supports the success of both customers and the organization.

Role Overview Smiths Group plc is hiring an Engineer II for the DGSS Engineering team in Pune. This position focuses on strengthening engineering processes and supporting technical improvements across the group. What You Will Do Work with cross-functional teams to improve and implement engineering processes Contribute to solutions that raise quality and efficiency standards Support ongoing technical initiatives within DGSS Engineering

Onit, Inc. develops AI-driven solutions that help legal teams manage enterprise legal operations, matters, spend, and contracts. The platform automates routine workflows, freeing legal professionals to focus on higher-value work and informed decision-making. Role overview The Solution Engineer II position is based in Pune, Maharashtra. In this role, engineers work with AI technology to build and refine tools that support legal departments. The team values creative approaches to problem-solving and seeks individuals who are eager to modernize legal workflows. What Onit looks for Experience or comfort working with AI-powered platforms Interest in improving and transforming traditional legal processes Ability to address complex challenges and deliver practical solutions Motivation to help shape the future of legal technology Onit encourages candidates who want to take on meaningful projects and contribute to the evolution of legal operations tools.

Smiths Group seeks an Engineer II specializing in Regulatory Engineering for its Pune location. This role centers on supporting regulatory compliance and contributing to various engineering projects, ensuring products meet required standards and regulations. Key responsibilities Participate in engineering projects with attention to regulatory requirements Work alongside teams to verify that products comply with applicable standards Assist in preparing documentation and managing processes tied to product compliance Team impact This team plays a part in delivering solutions that enhance product safety and performance. The work supports both compliance and the overall quality of products released to the market.

About UsMindtickle stands at the forefront of revenue productivity solutions, seamlessly integrating on-the-job learning and deal execution to maximize revenue per representative. Our platform has garnered accolades as a market leader, recognized by leading analysts and ranked by G2 as the premier sales onboarding and training product. We are proud to be acknowledged as a Leader in the inaugural Forrester Wave™: Revenue Enablement Platforms, Q3 2024!Position OverviewMindtickle is on the lookout for a talented and driven Software Development Engineer II to become a pivotal member of our distinguished Technical Solutions team. This customer-facing division within our Customer Success department excels in gathering requirements, proposing cutting-edge solutions, overseeing technical implementations, and fostering strong communication with all stakeholders, both internal and external.

OVERVIEWAs a Solutions Engineer at TransPerfect, you will play a pivotal role in collaborating with internal teams to design and implement enterprise-level solutions tailored for our global clientele, utilizing the GlobalLink suite of products. You will serve as the primary technical liaison for clients, working hand-in-hand with Solutions Architects and Developers to ensure seamless implementation.RESPONSIBILITIESCollaborate with the Solutions Architects team to gather and assess client configuration requirements.Develop comprehensive project plans detailing implementation timelines and risk assessments.Ensure timely completion of implementation projects.Oversee the installation, setup, and upgrades of GlobalLink connectors, coordinating with internal teams and client system integrators.Act as the main technical contact and escalation point for both internal teams and clients.Assist the support team in resolving client configuration challenges.Engage with the Product Management team throughout the lifecycle of GlobalLink products, reporting client technical issues and suggesting new features based on client feedback.Support clients in coordinating GlobalLink connector upgrades and become a product spokesperson if desired.Deploy, troubleshoot, and upgrade the GlobalLink suite of products.Create custom reports for clients using MySQL.Mentor new team members as necessary.Prepare training materials and procedures to foster continuous improvement within the team.Provide training sessions for clients as needed.Contribute to internal projects as required.Perform other duties as assigned by the supervisor.

We are seeking a dedicated Engineer II to join our Wet Seal System Pre-order team. This is an exciting opportunity for recent graduates who are eager to kickstart their engineering careers. You will play a key role in supporting the engineering team with pre-order processes, ensuring that our clients receive top-notch service from the outset. Your innovative mindset and technical skills will be essential in assisting with system configurations and customer specifications.

About Us Mindtickle stands at the forefront of AI-driven revenue enablement, merging practical learning with deal execution to catalyze behavior change and maximize revenue per representative. Acknowledged by industry analysts as a market leader, we proudly hold the title of G2's #1 product for sales onboarding and training. Our relentless pursuit of innovation has culminated in accolades such as the "AI-based Sales Solution of the Year" at the AI Breakthrough Awards and a Gold Stevie Award for Sales and Customer Service, underscoring our commitment to product excellence and exceptional customer support.Join Our AI/ML Engineering TeamOur mission is to empower revenue teams by pinpointing skill gaps, offering actionable insights, and facilitating real-time improvements in workflow. The CoE-ML team is integral to this mission, embedding AI throughout Mindtickle's product suite via CoPilots, hyper-realistic AI role plays, automated content curation, and smart coaching. We leverage cutting-edge Generative AI and Large Language Model technologies, uphold stringent evaluation standards, and manage scalable production AI systems. As we transition to an AI-native product model, we expect our engineers not only to develop AI functionalities but also to adopt an AI-first mindset in all aspects of their work.

Join Smiths Group as an Engineer II specializing in Wet Seal Systems in our Post-Order department. As a key member of our engineering team, you will leverage your technical expertise to deliver innovative solutions and ensure customer satisfaction. This role involves close collaboration with various departments, focusing on the seamless execution of projects and contributing to product improvements.

Join Envalior – Envision Tomorrow!Are you driven by the desire to lead transformative change within a rapidly advancing field? Envalior is on the lookout for a skilledSolution Engineer to become a vital part of our innovative team in India.At Envalior, we’re not just shaping the future of high-performance materials; we're at the forefront of it. Our commitment to creating an environment where every voice is valued and every idea is welcomed is foundational to our culture. We empower our teams to take initiative, explore uncharted solutions, and enjoy the excitement that comes with continuous innovation.Become part of a team dedicated to generating a positive impact—where safety, sustainability, collaboration, and empowerment converge to fuel innovation.

OVERVIEWAs a Solutions Engineer at TransPerfect, you will collaborate with our internal teams to design and implement enterprise-level solutions for our diverse international clientele utilizing the GlobalLink suite of products. This role serves as the primary technical liaison for clients, working closely with Solutions Architects and Developers to manage the technical implementation aspects.KEY RESPONSIBILITIESCollaborate with the Solutions Architects team to gather and analyze client configuration requirements.Develop comprehensive project plans detailing implementation steps, timelines, and risk assessments.Ensure timely completion of implementation deadlines.Coordinate the installation, setup, and upgrades of GlobalLink connectors with internal teams and client system integrators, verifying tasks based on client specifications.Act as the main technical point of contact and escalation for both internal teams and external clients.Support the support team in resolving client configuration issues.Participate in the lifecycle management of GlobalLink products, collaborating with the Product Management team to report client technical issues and suggest new product features based on client interactions.Assist clients with GlobalLink connector upgrades and serve as an ambassador for one or more GlobalLink products if interested.Deploy, troubleshoot, and upgrade various GlobalLink products.Create tailored reports for clients using MySQL.Mentor new team members as necessary.Prepare training materials and procedures to enhance team efficiency.Conduct training sessions for clients as required.Contribute to internal projects and complete additional tasks assigned by management.

About the RoleJoin Neural Concept's innovative Application Engineering team, where our mission is to empower industry leaders to revolutionize product design by merging state-of-the-art AI technology with real-world engineering challenges. Collaborating closely with engineering, design, and executive teams across sectors such as automotive, aerospace, and energy, we aim to comprehend their strategic objectives and provide solutions that yield significant results.In this pivotal role, you will bridge the gap between business and technology, translating complex customer challenges into impactful AI-driven solutions and ensuring successful implementation within client organizations. This position is ideal for those who excel in both high-stakes boardroom discussions with VPs and detailed technical sessions with engineers.If you are passionate about influencing how leading industries adopt AI and aspire to be a trusted advisor to some of the most advanced engineering teams globally, this is the perfect opportunity for you.

Role overview Konecranes seeks a Principal Design Engineer specializing in Port Solutions Electrics for its Pune location. This role centers on applying advanced electrical engineering skills to develop systems that support and enhance port operations. The position requires a strong background in designing solutions that meet demanding performance and reliability standards. What you will do Design electrical systems and components for port equipment and related infrastructure. Collaborate with multidisciplinary teams to advance technologies that improve efficiency and safety in port environments. Use technical expertise to solve complex challenges and deliver reliable solutions that support port operations.

About ConnectWise ConnectWise builds software for technology solution providers, supporting over 45,000 partners worldwide. The company employs more than 3,000 people across North America, EMEA, and APAC. Teams focus on business management, sales optimization, service automation, and remote technology control to help partners deliver strong customer experiences. The culture at ConnectWise values connection, collaboration, and diversity. Colleagues are encouraged to bring their unique perspectives and skills, contributing in ways that matter to them. The environment is inclusive and positive, with appreciation for every team member. Role Overview: Software Engineer II Location: Pune, India This Software Engineer II position supports the Engineering team with technical expertise and a focus on reliability. The role involves hands-on development, troubleshooting, and continuous improvement of systems that are central to ConnectWise operations. What You Will Do Support the Engineering team by providing technical assistance with close attention to detail. Design, develop, and maintain large-scale production services, web applications, data pipelines, and streaming systems. Work on systems that are essential to the organization’s daily operations. Troubleshoot production issues across services and different layers of the technology stack. Contribute to improving engineering standards, tools, and processes across the organization. Participate in the software testing process through review, analysis, witnessing, and certification. Evaluate code for validity, structural integrity, industry standards, and compatibility with operating systems. Stay current on technologies and programming practices by learning, reading, and engaging in professional events, workshops, or groups.

OpenGov creates AI-powered ERP software designed for local and state governments across the United States. More than 2,000 municipalities, state agencies, and educational institutions rely on the Public Service Platform to manage assets, procurement, finances, licensing, and transparency, all within a unified system. The platform helps organizations operate more efficiently and build public trust. More details are available at OpenGov.com. Role overview The Senior Software Engineer - Platform Solutions will contribute to the design and delivery of SaaS products that help government organizations work more efficiently and transparently. This engineer joins an agile team dedicated to building and refining features for the OpenGov platform. What you will do Develop and enhance scalable software solutions tailored for government clients Take a lead role in delivering new features and product improvements Collaborate closely with teammates in an agile setting Work with modern technologies such as ReactJS, TypeScript, GraphQL, and NodeJS Location This position is based in Pune, India.

We are seeking an accomplished Director of Client Solutions to lead our efforts in delivering exceptional client experiences and tailored solutions. This pivotal role will allow you to bridge the gap between our innovative products and the unique needs of our clients, particularly during the pre-sales phase. You will collaborate closely with the pre-sales team, addressing Requests for Proposals (RFPs) and Requests for Information (RFIs), designing bespoke solutions, and ensuring smooth integration with our offerings.Key Responsibilities:• Proposal & Solution Architecture: Spearhead the successful completion of RFPs and RFIs, providing comprehensive and precise details about Osmos.ai's product capabilities.• Client Discovery & Solutioning: Craft innovative solutions that align client requirements with our product functionalities.• Product Demos & POCs: Lead high-impact product demonstrations, pilot programs, and proof-of-concepts (POCs) that highlight the value of our offerings. Maintain a thorough understanding of the Osmos.ai product to effectively address client needs and provide technical guidance.• Sales Enablement: Leverage your technical expertise to position Osmos's offerings effectively, identify client needs, and assist in project scoping and proposal development. Clearly communicate complex technical concepts to both technical and non-technical stakeholders, ensuring ownership of deliverables that drive business impact.• Product Strategy Influence: Collaborate with senior internal and external stakeholders, including managers, directors, VPs, and C-suite executives, to translate business requirements into actionable technical strategies.• Onboarding & Handover: Work alongside customer success and delivery teams to guarantee seamless onboarding and long-term value realization.

Nice Ltd. is seeking a Software Engineer in Pune, India. This position centers on building technology solutions that improve efficiency and support new ideas. The team values collaboration and practical problem-solving. Role overview This role involves working with colleagues from different areas to design, develop, and implement software applications. The aim is to deliver solutions that align with client needs and business goals. What you will do Work closely with cross-functional teams on software projects Design and develop applications to address client requirements Support efforts to improve user experience and system performance Location This position is based in Pune, India.

Collaborate with ExpertsAs a Technical Solutions Engineer (TSE) at Arista Networks, you will thrive in a dynamic, collaborative environment, providing support for all Arista products while mastering the various network protocols and features of EOS. Your role will involve working closely with customers and, when necessary, liaising with our dedicated software and hardware development teams. You will also have access to a specialized lab environment for recreating issues and testing solutions.By facilitating direct access to a high-level engineer, we enhance the support experience, leading to increased customer satisfaction and loyalty.Your ResponsibilitiesAddress customer inquiries regarding products through phone or written communications.Assist customers in resolving challenges encountered during installation, operation, maintenance, or compatibility of products.Utilize your interpersonal skills and in-depth product knowledge to effectively respond to customer-focused inquiries.Troubleshoot hardware and software issues, recommending appropriate corrective actions.Record customer interactions and recurring technical issues to contribute to product quality initiatives and development efforts.

At NICE, we embrace challenges and constantly push our limits. We are driven, ambitious, and determined to make a significant impact in our industry. Our team members, known as NICErs, strive for excellence every day, transforming challenges into achievements. If you share our passion for innovation and excellence, we invite you to explore a career opportunity that could ignite your potential.What Does This Role Entail?The Professional Services Engineer specializing in AI is a pivotal customer-facing role within our delivery team, focusing on the remote implementation, configuration, and integration of the NICE CXone platform. This position emphasizes delivering AI-driven solutions such as chatbots, voicebots, and knowledge assistants while combining strong technical skills with expertise in conversational design. You will collaborate closely with project teams from the sales handoff to project closure, ensuring that our customers achieve exceptional outcomes.Your Impact:Technical Execution & Delivery:Lead and execute implementation activities for NICE CSA solutions, ensuring quality and timely delivery.Configure, integrate, and enhance solutions based on customer and project specifications.Collaboration & Knowledge Sharing:Engage with cross-functional teams to facilitate successful project outcomes.Foster a collaborative, high-performance culture within the Customer Services Automation Center of Excellence.Operational Excellence:Manage assigned tasks and deliverables in alignment with project and Center of Excellence objectives.Contribute to developing and adopting best practices and methodologies for NICE CSA solutions.Must be open to working shifts that cover APAC, EMEA, and Americas regions.