About the job
Betsson Group seeks a Site Reliability Engineer in Athens to support the stability and performance of online casino services. This position is part of the global Product Development organization, which spans six tech hubs: Malta, Budapest, Stockholm, Tallinn, Kyiv, and Athens. Nearly 600 professionals collaborate across these locations under the guidance of the CTO-CPO.
Role overview
This role focuses on maintaining and improving the reliability of Betsson Group’s gaming platforms. The Site Reliability Engineer works closely with teams across multiple locations to ensure services run smoothly for users worldwide.
What you will do
- Incident and Problem Management: Investigate system incidents, lead Root Cause Analysis (RCA), and implement long-term solutions. Proactively reduce incidents related to system changes.
- Observability and Metrics: Define and uphold Service Level Agreements (SLAs), Service Level Objectives (SLOs), and success metrics for new projects. Build and maintain dashboards to support observability.
- Performance and Capacity: Identify and resolve performance bottlenecks. Optimize infrastructure and code for efficient service delivery, and contribute to capacity planning for hardware or cloud resources.
- Availability and Change Management: Ensure platform components remain available and functional. Oversee deployments to minimize disruption to live systems.

