Site Reliability Engineer at Tyk Technologies | Remote

At Grafana Labs, we pride ourselves on being a remote-first, open-source leader, boasting over 20 million global users of our visualization tool. Our innovative dashboards are utilized in various prestigious settings, including NASA launches, Minecraft HQ, and major sporting events like Wimbledon and the Tour de France. We empower over 3,000 businesses, including industry giants like Bloomberg, JPMorgan Chase, and eBay, to refine their observability strategies with solutions like the Grafana LGTM Stack, which is available as a fully managed service via Grafana Cloud or as a self-managed option with Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).We are rapidly expanding while staying true to our core values: an open-source legacy, a collaborative global culture, and a commitment to impactful work. Our team flourishes in an innovation-centered environment where transparency, autonomy, and trust are paramount.If this opportunity excites you, even if you don't meet every requirement, we encourage you to apply. This could be a defining moment in your career.This role is fully remote, and we are seeking candidates from Canada. Please note that residents of Quebec are not eligible for this position.About the RoleGrafana Labs is on the lookout for a Senior AI Engineer, People Technology to spearhead the development of cutting-edge AI systems that will enhance our global workforce and People programs. You will be an integral part of the People Technology team, collaborating closely with People Operations, Talent Acquisition, Enablement, Finance, and Go-to-Market teams to create intelligent workflows and data products that streamline our hiring, development, and support processes for Grafanistas around the world.We believe that AI should provide real value. Our approach focuses on solving genuine problems and crafting practical tools that enable teams to work more effectively. As the inaugural AI Engineer for our People Team, you will design and implement AI-driven solutions that derive insights from our People data ecosystem, including BigQuery, Workday, Greenhouse, Docebo, Tangelo, and Salesforce. Your contributions will be pivotal in developing scalable solutions that enhance our operations and support our team members.

Did you know that Hopper's technology powers some of the largest travel portals globally? Our Hopper Technology Solutions (HTS) platform facilitates travel transactions for leading global brands, from banks to airlines and fintech leaders. Essentially, this platform is a multi-tenant, configurable travel commerce engine that enables our partners to launch world-class booking experiences more swiftly, with minimal custom engineering.We are seeking a Senior Software Engineer who has embraced AI-assisted coding best practices. You don’t just use AI for code autocompletion; you leverage multiple agents to autonomously deliver features at an unprecedented speed. You possess a deep understanding of the strengths and weaknesses of LLMs and know how to implement feedback loops and safeguards to maximize their potential.Technology StackOur backend systems are built with Scala, utilizing the GCP service suite.Our frontends are web applications developed using React + TypeScript.Your Daily ResponsibilitiesIdentify and execute improvements to the codebase to facilitate faster and safer operation of AI agents.Collaborate with a high-caliber engineering team in an agile environment based on trust and autonomy.Guide decision-making and consensus asynchronously by utilizing AI for rigorous documentation and specifications.Deliver quickly. Learn rapidly. Iterate. Orchestrate AI agents to build new features from concept to execution (from UX to database) with minimal oversight.Design scalable solutions and foundational models that enable us to launch new portals efficiently.Work directly with product managers (PMs) and business partners to define our roadmap; your voice and technical vision are valued.Collaborate within a diverse team, providing and receiving constructive feedback essential for your professional growth.The Ideal CandidateA natural inclination towards...

Are you an innovative Senior AI Engineer looking to make a significant impact? Join Procurify, a forward-thinking company dedicated to revolutionizing the way businesses manage their procurement processes. We are seeking a talented individual to lead AI initiatives that enhance our platform's capabilities.In this role, you will leverage your expertise in artificial intelligence and machine learning to develop cutting-edge solutions that drive efficiency and effectiveness in procurement. Collaborating with cross-functional teams, you will be instrumental in designing algorithms and models that optimize decision-making and improve user experiences.

Cresta is redefining the dynamics of customer interactions by transforming every conversation into a strategic advantage for contact centers. Our innovative platform merges cutting-edge AI with human expertise to reveal customer insights, streamline process automation, and empower team members to enhance efficiency and performance. Founded by esteemed AI visionary Sebastian Thrun, a pioneer behind Google X, Waymo, and Udacity, our leadership also boasts Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI. We have curated a premier team of AI and ML specialists, market leaders, and renowned investors such as Andreessen Horowitz, Greylock Partners, and Sequoia Capital. Our esteemed clientele includes industry giants like Intuit, Cox Communications, Hilton, and Carmax, and we've been recognized by Forbes and Bain Consulting as one of the leading private AI companies globally. Join us as we embark on a revolutionary journey to reshape the future of work with AI. The next era of work begins at Cresta.About the Role:The Platform Frontend team is dedicated to developing and maintaining a robust platform that underpins all frontend initiatives. This team oversees critical areas such as architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes. They are responsible for ensuring optimal performance, security, and adherence to best practices while organizing the frontend landscape into product-driven components.

Role Overview Optro is hiring a Senior Software Engineer I focused on AI Governance. This remote position is open to candidates across Canada. The role centers on building AI solutions that meet internal governance policies and industry standards. What You Will Do Develop and improve AI systems with a strong focus on compliance and responsible practices Work closely with team members to ensure projects align with governance requirements Apply technical expertise to solve complex problems in AI development Who We’re Looking For Experience building AI or machine learning solutions Familiarity with governance policies or standards related to AI Strong problem-solving skills and attention to detail Comfort working remotely with a distributed team Location This is a remote role based in Canada.

Join Luxury Presence as a Staff Software Engineer specializing in AI Marketing. In this role, you will be pivotal in developing innovative marketing solutions that leverage artificial intelligence to enhance our clients' digital presence.As a key member of our engineering team, you will collaborate closely with cross-functional teams to design, implement, and optimize AI-driven marketing technologies. Your expertise will help shape the future of marketing within our organization.

Join Our Team as an AI Automation Engineer!Aspire Software is on the lookout for a talented AI Automation Engineer to become a crucial part of our dynamic team in Canada! In this exciting role, you will have the opportunity to design, develop, and deploy AI agents that will revolutionize the operational processes of our portfolio companies, as well as create standalone products that deliver value to our customers.Role OverviewThis is not a research position. You will be embedded within Aspire Software, collaborating closely with our portfolio company teams to understand their operational challenges and build AI agents that manage real tasks, including customer service, sales outreach, onboarding, documentation, and more. Your work will directly replace manual workflows and may also lead to the launch of new revenue-generating products for our customers.About Aspire SoftwareAspire Software operates under Valsoft Corporation, a steadfast investor in vertical market software businesses. Our mission is to acquire and manage software companies with a long-term ownership perspective, fostering autonomy, disciplined growth, and the creation of lasting value. We empower vertical market software businesses globally, enabling them to scale sustainably while preserving their entrepreneurial spirit.Why Join Us?The successful candidate can work remotely from anywhere in Canada! Your Daily ResponsibilitiesInternal AI Agent DevelopmentDesign and implement AI agents to streamline operational tasks across Aspire Software and its portfolio companies, covering customer support (tiers 1 and 2), sales development, onboarding automation, marketing workflows, and engineering maintenance.Assess the impact of your work through metrics like hours of labor saved and improved team productivity.Collaborate with portfolio company operators to pinpoint the highest value automation opportunities.External AI Product DevelopmentCreate innovative AI-powered products such as vertical voice agents, AI copilots, workflow automation tools, and AI documentation systems tailored to our vertical markets.Take ownership of the product lifecycle from prototype to launch, including acquiring your first paying customers.Rapid Deployment and IterationQuickly transition from idea to minimum viable product (MVP) to full production.Conduct beta tests with real users, gather feedback, and continuously improve.Work collaboratively across product, engineering, and go-to-market teams.Your QualificationsWhat You Bring to the RoleA proven history of developing products, tools, projects, startups, or side projects that successfully launched.Strong expertise in AI and machine learning concepts, programming languages, and development frameworks relevant to automation.

Join System Canada Technologies as a Senior Project Manager and lead impactful projects across various sectors. In this role, you will oversee project lifecycles, ensuring timely delivery and alignment with strategic objectives. Your expertise will guide teams in navigating challenges while fostering a collaborative environment.

Join our dynamic team at Smile Digital Health as a Senior Solutions Architect specializing in health technology. In this fully remote role, you will leverage your expertise to design and implement cutting-edge solutions that transform healthcare delivery.Your responsibilities will include collaborating with cross-functional teams to gather requirements, architecting scalable solutions, and ensuring successful implementation of health tech projects. We are looking for someone with a passion for innovation and a strong understanding of healthcare workflows.

About Owner.comOwner is a revolutionary AI-driven growth system designed specifically for local restaurants.Our innovative AI optimizes SEO, marketing strategies, and online ordering processes to enhance first-party orders. Unlike other platforms that require small business owners to become proficient in complex software, Owner offers a streamlined, expert-led system.With Owner, it's like having a dedicated team of engineers and marketers, empowering independent restaurants to compete like the larger chains.Our VisionWe aim to empower independent restaurants to thrive in the digital landscape.However, our mission extends beyond the restaurant industry. Many local businesses face similar challenges, with large tech corporations siphoning off their customers and profits.Once we perfect our solution for restaurants, we plan to expand it to support various types of local businesses.We envision a future where millions of local business owners leverage our technology to succeed in the digital era.Explore our Series C memo here →Our TractionSince our inception in 2020, we have generated substantial revenue, processing over half a billion dollars in online orders. Currently, 1 in 5 Americans has interacted with an Owner.com platform.More importantly, we've supported over 20,000 restaurant owners, saving them nearly $200 million in fees.Our TeamOur talented team, now numbering in the low hundreds, is comprised of industry experts from leading SMB software companies, including Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire, and Stripe.We anticipate rapid growth in 2026 to meet our increasing customer demand.Where We WorkOwner is a remote-first organization with its headquarters in San Francisco and a sales hub in Toronto. While some roles may require in-person collaboration, most of our team operates remotely across the globe. Please consult with your recruiter for specific role location details.Why We Need YouAt Owner, we are committed to helping independent restaurant brands thrive. We are looking for talented individuals to join our mission...

Join the innovative team at roofr as a Senior Backend Engineer specializing in our cutting-edge AI Platform. In this role, you will design, develop, and maintain scalable backend systems that power our AI solutions. Collaborate with cross-functional teams to implement robust architectures and optimize performance.

Jobgether is seeking a Senior Director of AI Engineering based in Canada. This leadership role centers on guiding AI engineering projects that shape the company’s technology direction. The Senior Director will oversee a multidisciplinary team of engineers and data scientists, working together to design and deliver AI solutions tailored to client needs. Role overview The Senior Director manages technical projects from concept through implementation. Collaboration across teams is key, with a focus on developing AI systems that support both immediate and long-term goals. The position also involves influencing strategic decisions to ensure AI initiatives support the broader company vision. What you will do Lead and mentor engineering and data science teams Drive the design and deployment of AI solutions for clients Align AI projects with company strategy and objectives Promote a culture of innovation and high standards within the team Requirements Extensive experience in AI technologies Strong leadership and team management skills Ability to contribute to both technical execution and strategic planning

Join Huawei Canada as a Senior Principal EngineerTeam Overview:As part of the Distributed Data Storage and Management Lab, you will engage in pioneering research focused on distributed data systems. Our mission is to innovate next-generation cloud serverless products that integrate core infrastructure with advanced databases. This lab tackles significant data challenges, developing cloud-native disaggregated databases, implementing pay-by-query user models, and optimizing low-level data transfers using RDMA. Teams within the lab are responsible for creating advanced cloud serverless data architectures and integrating state-of-the-art networking technologies into Huawei's global AI infrastructure.Position Overview:Oversee system-level optimization of open-source frameworks within the realms of Large Language Models (LLMs) or reinforcement learning, emphasizing large-scale training and inference.Exhibit profound theoretical expertise in reinforcement learning or LLM algorithms and spearhead the design and execution of advanced optimization solutions across the AI software stack.Proactively identify and propel systematic innovations in LLMs and reinforcement learning algorithms, continuously enhancing the competitive edge of AI frameworks.Work collaboratively with cross-functional teams, nurturing the technology ecosystem and taking a leadership role in the advancement of AI framework technologies through your technical expertise.

Join Rockstar, a dynamic and rapidly expanding SaaS company dedicated to empowering creators, coaches, and online experts to cultivate vibrant online communities. Our innovative client provides a comprehensive, plug-and-play platform that enables users to effortlessly manage discussions, courses, payments, events, documents, workflows, matchmaking, directories, and much more—entirely on their personal websites. We are passionate about equipping individuals with the tools they need to own and define their online interactions.Our platform is akin to 'Shopify for online communities,' enabling creators, coaches, and online experts to establish a successful community business with tools for discussions, courses, payments, events, documents, workflows, matchmaking, directories, and beyond—all housed within their own website.Why this opportunity is unique…- As one of the initial engineers to join the team, you will engage with a well-established product and codebase that is already operational, supporting hundreds of customers and managing substantial monthly transactions. This position offers the advantages of being an early engineer without the challenges of starting from scratch.- You will collaborate with a team of highly skilled professionals, each bringing extensive experience and expertise from previous roles.- We take Typescript seriously. If you are enthusiastic about effectively applying type systems and functional patterns, this is the ideal environment for you.- We are integrating AI agents to enhance our capabilities. Significant effort has been devoted to constructing versatile and expressive application building blocks. AI will amplify these through MCP and agentic configurations, providing innovative tools without compromising stability.Key Responsibilities…- Collaborate closely with the team to scope and prioritize new features.- Write modular, maintainable, and thoughtful code.- Develop frameworks to empower AI coding agents to reliably implement changes and develop new features.- Monitor the production environment and engage with users to identify and resolve bugs.Remote Work RequirementsWork hours must overlap by at least 5 hours with New York, NY, USA.This role is ideal for individuals who…- Value working with Typescript, type systems, and functional programming patterns.- Enjoy crafting high-quality code within a fast-evolving product landscape.- Seek to influence the product's direction significantly.- Thrive in an autonomous working environment.- Are excited about creating innovative abstractions responsibly.- Are eager to explore unfamiliar technologies and concepts.

Join Our MissionAt Prenuvo, we are pioneering a shift from reactive "sick-care" to proactive health care. Our renowned whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). By seamlessly integrating advanced hardware, software, and AI technology, we are transforming healthcare delivery and helping to combat late diagnoses.As we revolutionize the healthcare landscape, we seek a Senior Software Engineer - Salesforce Platform to become a vital part of our Clinical Engineering team. If you are passionate about creating impactful products and systems that enhance the health of thousands, we invite you to apply. You will thrive in an environment that encourages experimentation, challenges, and learning through experience.This is a remote position available for candidates across Canada.Join us in reshaping the future of healthcare with cutting-edge technology and a team committed to excellence!

About Us:At Atolio, we are an innovative startup operating entirely remotely, founded by seasoned professionals from Splunk and PagerDuty. Our mission is to revolutionize access to organizational knowledge, making it instantly available across various applications, services, and platforms. As an early-stage company, we leverage advanced machine learning and AI technologies to tackle intricate challenges in enterprise search, including indexing, retrieval, and scaling across multi-cloud infrastructures (AWS, GCP, Azure). At Atolio, we foster a collaborative culture, equipped with robust tools and comprehensive benefits, where creativity and innovation flourish.About the Role:In the role of Senior Deployment Engineer, you will be instrumental in bridging our engineering and client success teams. You will ensure that Atolio's enterprise search platform is deployed effectively, securely, and efficiently across diverse environments. Taking ownership of the entire deployment lifecycle, you will manage environment setup, infrastructure provisioning, configuration, integration, and monitoring. Your contributions will be pivotal in enhancing client adoption and satisfaction.What You’ll Do:Lead client-specific deployments and onboarding of Atolio’s platform in cloud-native or hybrid environments.Design and implement deployment processes prioritized on scalability, security, and reliability.Integrate Atolio with an array of enterprise systems (e.g., document repositories, ticketing systems, code repositories).Collaborate with backend engineers to optimize deployment pipelines and enhance system performance.Develop automation scripts and tools to streamline operations and reduce manual tasks.Troubleshoot and resolve deployment issues in collaboration with clients' internal engineering teams.Maintain precise deployment documentation and advocate for best practices for both internal and external stakeholders.What We’re Looking For:5+ years of experience in deployment, DevOps, site reliability, or infrastructure engineering roles.Extensive experience with at least one major cloud platform (AWS, GCP, or Azure).Strong background in containerization, particularly with Kubernetes.Proficiency in CI/CD pipelines and infrastructure-as-code tools such as Terraform and Helm.Familiarity with secure networking, identity management (e.g., SAML, OIDC), and API integration.

Join Our Team at Fluent Software GroupFluent Software Group, a proud member of Valsoft Corporation, is a leading global entity dedicated to acquiring and nurturing vertical market software companies. Our focus is on specialized sectors where profound expertise significantly enhances outcomes.At Fluent, we offer founders and their teams a lasting home—safeguarding their culture and momentum while providing access to advanced resources, cutting-edge technology, and proven operational strategies that facilitate sustainable, long-term growth.Explore Our Innovative ProductsFluent is in the process of developing an expanding portfolio of AI-driven products. This position will focus on one of the following products based on business priorities and candidate alignment:Marea (formerly Alara)An AI-enhanced dental practice management platform designed to streamline patient communication, appointment scheduling, and operational workflows for dental clinics.Sadie EnterpriseA top-tier AI voice agent crafted for a major global client. This platform manages live customer interactions, processes order modifications, and routes requests through a real-time human-in-the-loop approval system utilized by live operators. This initiative is currently in the enterprise pilot phase, showing strong potential for a wider rollout.New AI Product (TBD)A new AI initiative in early development, presenting a unique opportunity to influence product direction, architecture, and core functionalities from the ground up.Your Role: AI DeveloperWe are seeking an AI-native Developer to join Fluent and take complete ownership of an AI product. You will contribute to a production system actively used by customers, developing and deploying features, influencing architectural decisions, and aiding in the scaling of the platform in a real-world environment.This role is impactful, providing significant ownership from Day 1, and allows for deep engagement with a single product while being part of a broader AI-centric organization.Your ResponsibilitiesProduct & Feature DevelopmentDesign and implement production features across both the frontend and backendDevelop user interface components for the operator dashboard (Next.js, React, TypeScript)Design and implement API endpoints and backend logic (Bun/Elysia, PostgreSQL)Integrate external enterprise APIs and internal AI servicesCreate and maintain tests for critical workflowsLead and advance key product areas, including the approval queueHuman-in-the-Loop SystemsDevelop and optimize SLA tracking, escalation logic, and operator workflowsCreate analytical views for call patterns, approvals, and performance metricsSupport live production operations during the enterprise pilotProduction & ReliabilityMonitor and enhance system reliability and performance metrics

SurveyMonkey seeks a Senior Director of AI Engineering to drive the development of AI solutions for its survey platform. This position is fully remote and open to candidates residing anywhere in Canada. Key Responsibilities Lead and support an engineering team dedicated to AI projects Define and implement SurveyMonkey’s AI strategy Manage the integration of AI technologies throughout the company’s services Location This role is remote and available to those based in Canada.

Join the dynamic team at roofr as a Senior AI Quality Engineer, where you will play a pivotal role in ensuring the accuracy and reliability of our AI-driven solutions. As a key member of our engineering team, you will collaborate with cross-functional teams to develop and implement robust testing strategies that enhance our products' quality and performance.