Site Reliability Engineer at The Economist Group | Bengaluru

Role Overview Nexthink is hiring a Senior Site Reliability Engineer in Bengaluru. This position focuses on improving the reliability, performance, and scalability of Nexthink’s systems to support smooth client operations. What You Will Do Work with teams across the company to design and build solutions that strengthen system stability. Monitor systems and respond to incidents to minimize downtime and disruptions. Contribute to ongoing efforts that keep our infrastructure resilient and efficient. Location This role is based in Bengaluru.

Join our dynamic DEX (Digital Employee Experience) team at Nexthink, where we are at the forefront of understanding user experiences in organizations. As a Senior Software Engineer, you will be an integral part of a tight-knit team, tackling a sophisticated data pipeline that handles millions of messages per second and terabytes of data. Your quick-thinking ability and understanding of complex systems will be crucial as you contribute to meaningful transformations in data processing.#LI-Hybrid

Join Nexthink, a leading provider of digital employee experience management solutions, as a Senior Software Engineer. In this role, you will be responsible for designing, developing, and deploying innovative software solutions that enhance our platform. You will work closely with cross-functional teams to deliver high-quality products that meet customer needs.

Company OverviewWelcome to Nexthink, the pioneering leader in digital employee experience management. Our innovative solutions seamlessly integrate real-time analytics, automation, and employee feedback across all endpoints, empowering IT teams to enhance the workplace experience. With our cloud-native platform, we identify issues and provide solutions, automate responses, and facilitate continuous improvement in employee satisfaction and productivity. With millions of endpoints deployed, over $200M in annual recurring revenue, and a robust $180M in Series D financing, our valuation has reached $1.1B, and we are just getting started.Position OverviewWe seek an Engineering Manager passionate about learning and innovation. You will be a catalyst for change, propelling Nexthink to the forefront of digital employee experience.In this pivotal role, you will lead multiple engineering teams that are integral to Nexthink’s solutions. Success in this position requires a robust combination of management and technical expertise, along with the ability to thrive in a dynamic environment, transitioning from high-level strategic roadmaps to hands-on implementation. We are in search of a results-oriented professional who emphasizes outcomes over outputs.Key Responsibilities:Foster a high-performing engineering team through effective hiring, onboarding, coaching, performance management, and career development.Attract and retain top talent to drive team success.Lead engineering processes, architecture, and technical roadmaps in alignment with the engineering leadership team.Efficiently manage technical debt, security, quality, and technical decisions.Advocate for and enhance agile methodologies in software development to foster iterative and lean product development.Embed Nexthink values as foundational principles within your team.Collaborate with Product Management and UX teams to craft impactful user stories, shape the product roadmap, and ensure seamless collaboration from discovery to delivery.Ensure alignment and coordination between agile teams across various locations and cross-department collaboration with Marketing, Sales, HR, and Customer Success.Contribute technically as needed, leveraging your experience in architectural decisions, code reviews, prototyping, and codebase management.Own challenges from end-to-end, managing complexities, and engaging directly with stakeholders to minimize business impact.Promote a culture of integrity, mutual respect, and collaborative decision-making.

Join our dynamic Digital Employee Experience (DEX) team at Nexthink, where we are committed to transforming user experiences across organizations. As a Senior Backend Software Engineer, you will collaborate closely with a talented team to develop and maintain a sophisticated data pipeline that processes millions of messages per second. This role requires a quick-thinking individual with a strong grasp of complex and abstract systems.

Join Nexthink, a leader in digital employee experience management software, as a Platform Software Engineer in our Engineering Productivity team within the Technical Platform group. We empower organizations to enhance employee experiences through our cutting-edge products that provide unmatched visibility across digital workspaces. Our mission is to equip IT teams with the tools they need to proactively identify and resolve workplace issues before they impact employees.In this role, you will collaborate with a diverse team of talented engineers who take full ownership of their projects from conception to deployment. You will closely engage with Product Engineering, Security, and Architecture teams to understand developer needs, design, implement solutions, and facilitate their adoption. Together, we will pave the way for a premier internal developer platform that integrates modern technologies and best practices for continuous integration and continuous deployment (CI/CD).As a Platform Software Engineer, your responsibilities will include:Providing essential tools for daily product development, integrating with cloud platforms, and assisting developers in managing their build systems and CI/CD pipelines.Setting up and maintaining development tools such as Jenkins, Artifactory, and GitHub.Developing internal self-service tools and platforms for Nexthink developers.Owning technical work for various projects from conception through production, including proposals and execution.Building strong relationships with Nexthink developers to identify improvement areas and drive platform adoption.Documenting solutions and conducting workshops to disseminate knowledge across development teams.Diagnosing and resolving deployment incidents in both development and production environments to maintain service levels.

Overview:Join our dynamic team at Nexthink as a skilled Automation Engineer / PowerShell Developer. We seek an innovative individual with deep expertise in EUC scripting and Nexthink integrations. In this role, you will craft, develop, and deploy automation solutions aimed at enhancing endpoint efficiency, resolving incidents, and boosting operational productivity across Windows, macOS, cloud, and VDI environments. Your proficiency in PowerShell, Bash scripting, and Nexthink’s NQL API will be critical in building scalable automation systems, utilizing AI-assisted tools like GitHub Copilot to accelerate development and enhance code quality.Key Responsibilities:Lead high-impact EUC automation projects focused on Nexthink and modern endpoint management, delivering real customer outcomes.Exercise strong technical autonomy to drive comprehensive automation solutions and establish standards along with reusable libraries.Utilize modern tooling, including Git-based CI/CD and AI-assisted development (e.g., GitHub Copilot), to expedite delivery and enhance code quality.Deepen your expertise in Nexthink NQL and endpoint automation patterns across various customer environments.Transform automation and reporting requirements from consultants, delivery managers, and customers into effective solutions that minimize manual effort and errors.Design, develop, and maintain robust PowerShell and Bash scripts for Windows and macOS endpoints, focusing on device management, telemetry collection, and incident remediation workflows.Integrate automation solutions with Nexthink, mainly through the Nexthink NQL API, to query endpoint data, trigger actions, and orchestrate workflows.Build, optimize, and maintain automated workflows and runbooks for operational processes such as patching, policy enforcement, and incident resolution.Connect automation scripts and Nexthink API calls with external systems (e.g., REST APIs, webhooks, ITSM platforms) to provide comprehensive automation capabilities.Enhance and modularize existing automation codebases to improve reusability and scalability.Document scripts, workflows, API integrations, and operational processes for client knowledge transfer and ongoing support.Stay current with the latest Nexthink capabilities, endpoint OS platform changes (Windows/macOS), automation tools, and security best practices.

About Zuora Zuora helps businesses adapt and grow by powering modern models like subscriptions, usage-based pricing, and AI-enabled services. The Zuora platform supports launching new products, automating billing, and driving recurring revenue. With more than ten years at the forefront of the Subscription Economy, Zuora is evolving its platform to deliver a comprehensive quote-to-cash solution. This foundation is built for flexibility and AI-readiness, enabling companies to monetize their offerings efficiently. Role Overview: Senior Site Reliability Engineer Zuora is hiring a Senior Site Reliability Engineer in Bengaluru, Karnataka. This role drives reliability strategy and advances automation across AI-powered systems. The engineer will take on complex systems, influence architecture, and work closely with teams across the company. Key Responsibilities Define and improve SLOs, SLIs, and resilience patterns for critical services Develop automation using AI for detection, remediation, and forecasting Lead initiatives related to cloud infrastructure and Kubernetes platforms Enhance incident response processes and promote operational excellence Mentor engineers and help shape reliability practices across the organization Required Qualifications 8+ years in Site Reliability Engineering, DevOps, or large-scale production operations Deep experience with AWS, including EC2, EKS, VPC, IAM, RDS, S3, and CloudWatch Strong skills in Infrastructure-as-Code using Terraform (complex modules, state management, governance) Advanced programming and automation abilities in Python and Shell, with a history of building robust automation for production Expertise in Linux systems: performance tuning, security hardening, and advanced troubleshooting Hands-on experience with distributed systems and data streaming platforms such as Kafka, especially in high-throughput environments Comfort working independently on complex, ambiguous problems that have broad impact Demonstrated technical leadership on large-scale reliability or infrastructure projects, including setting direction, influencing design, and mentoring engineers for measurable results Location This position is based in Bengaluru, Karnataka, India.

Join Saviynt as a Senior Site Reliability Engineer, where you will play a crucial role in ensuring the reliability, availability, and performance of our innovative solutions. You will collaborate with cross-functional teams to implement and maintain scalable infrastructure, automate deployments, and develop monitoring systems that enhance our operational resilience.

Join our innovative team at Nexthink as a Full Stack Software Engineer, where you will play a critical role in developing visual solutions that simplify data investigation and queries for our customers. Utilizing the Nexthink Query Language (NQL), we aim to abstract the complexity of data interaction. Our tools, including a Visual Editor and Rich Data Table, empower users to engage with their data effectively. For advanced queries, we have crafted the NQL Editor based on the Monaco Editor.Our technology stack includes:Java, Micronaut Framework, ReactJS/Typescript, GraphQL, REST API, and gRPC.Design, implement, and validate product features with a focus on quality.Contribute to architectural improvements and development best practices within the team.Collaborate on Level 3 support requests with other team members.Engage in shaping the technology roadmap.Adopt an agile mindset, actively participating in ceremonies and iterative processes.

Why Choose Headout?We’re a Rocketship: 9-Figure Revenue, Record Growth, and ProfitableWith an impressive revenue of $130M and a presence in over 100 cities, Headout has achieved 18 months of profitability, making it the fastest-growing marketplace in the travel industry. We’ve secured over $60M from leading investors and are committed to building a sustainable business for the long term. Our growth story is just beginning!Our Mission MattersIn today's digital age, enhancing our human experiences is crucial. At Headout, we aim to provide the easiest, quickest, and most enjoyable way to explore real-life experiences—from immersive tours to museums and live events, we cover it all.Why Join Us Now?With a solid foundation and tremendous potential ahead, this is an exciting time to join Headout. Having reached profitability and gained momentum, we have only just begun to build. If you're seeking a role where your contributions will make a significant impact, now is the perfect time to join our team!Our CultureRevolutionizing the travel industry is challenging but incredibly rewarding. We value ownership, craftsmanship, and impact, and we're dedicated to doing the best work of our careers. If you're a builder who thrives on solving complex problems, you'll fit right in. Discover more about our unique values here. ‍The RoleAs a Senior Site Reliability Engineer, you will oversee infrastructure management, working with Kubernetes clusters in the cloud, and optimizing workloads. Your responsibilities will include managing CI/CD pipelines, developing reusable workflows using GitHub Actions (or similar tools), conducting canary releases, and enhancing observability. You will design service-level dashboards, fine-tune alerts, and handle incident management across the organization. Additionally, you will enhance application performance through backend changes to optimize API and page performance, improve database efficiency, and eliminate bottlenecks. You will also contribute to platform tools by architecting scalable and efficient platforms for cross-pod use cases and improve developer velocity by building tools and workflows that enhance efficiency across engineering teams. Security responsibilities will include establishing guardrails on...

About EarnInAt EarnIn, we are trailblazers in earned wage access, dedicated to creating solutions that provide immediate financial flexibility for individuals facing the challenge of living paycheck to paycheck. Our community members enjoy the freedom to access their earnings as they are earned, with opportunities to spend, save, and enhance their financial future without the burden of fees, interest, or credit checks.Our leadership team boasts a wealth of experience, backed by prestigious investors such as A16Z, Matrix Partners, DST, and Ribbit Capital, alongside a robust core business poised for significant growth. We are on an exciting trajectory and are eager to welcome world-class talent to join us in shaping our future.POSITION SUMMARYWe are committed to delivering an exceptional product experience for our community members. Collaborating closely with all teams, we share the responsibility of rapidly delivering production-ready features. Our focus includes building and contributing to infrastructure, reliability tools, and best practices that enable swift and safe deployments. We emphasize aspects such as effective alert management, comprehensive runbooks, clear Service Level Objectives (SLOs), and ensuring that deployments are seamless and uneventful. As a Senior Site Reliability Engineer, you will serve as a technical leader, designing, monitoring, and operating our production systems. Your attention will be on the overall service behavior, including reliability, performance, failure modes, and enhancing the engineering experience.This role is hybrid, based in our Bengaluru office, as part of our expanding operations. EarnIn offers a comprehensive benefits package, including healthcare, internet and cell phone reimbursements, a learning and development stipend, and opportunities for collaboration and travel to our Palo Alto HQ and Bangkok site. Our salary ranges are determined based on role, level, and location.

Join our innovative team at Nexthink as a Full-Stack Software Engineer with a strong emphasis on backend development. You will play a crucial role in building robust software solutions that enhance workplace experience and transform the way organizations leverage data.Your responsibilities will include collaborating with cross-functional teams, designing scalable architecture, and implementing new features to improve our offerings. If you are passionate about technology and eager to make an impact, we want to hear from you!

Join Alpheya, a pioneering B2B WealthTech startup headquartered in Abu Dhabi, and supported by renowned financial institutions such as BNY Mellon and Lunate. With a remarkable fundraising achievement of $300 million, we are developing a cutting-edge wealth technology platform aimed at transforming the wealth management landscape.Our mission is to empower our clients’ wealth franchises with unique experiences, comprehensive financial solutions, and actionable insights. Our innovative digital wealth management platform is designed to help banks and financial institutions across the Middle East effectively engage and expand their reach within affluent, High Net Worth (HNW), and Ultra High Net Worth (UHNW) investor segments.As a startup, we embrace the agility and collaboration of cross-functional teams while leveraging the resources and expertise of established organizations.

Nexthink is seeking a dedicated Professional Services Consultant to enhance our Professional Services team. In this role, you will deliver strategic services to our valued Nexthink customers, ensuring they continuously derive value from our solutions across various operational domains.Your primary focus will involve collaborating with a team of Service Delivery Managers and consultants to create advanced content within Nexthink. This position requires you to work closely with the Professional Services and Customer Success teams to ensure seamless implementation and support.Your key responsibilities will include:Analyzing and benchmarking customer data sets to extract actionable insights for operational enhancement.Generating detailed analytical reports and conducting ticket analyses to propose effective action plans.Providing solutions to common end-user computing issues, ensuring enterprises can resolve them efficiently.Translating analytical findings into valuable content and solutions within Nexthink.Understanding customer needs to recommend and implement Nexthink solutions adhering to industry best practices.Creating advanced content for customers and managing testing, piloting, and production deployment.Developing automation scripts (Remote Actions) utilizing Windows PowerShell.Supporting customer initiatives related to Nexthink operations.Maintaining and enhancing your technical knowledge and skills continuously.Working within defined Service Levels (SLs).Keeping up-to-date with product developments and releases necessary for your activities.#LI-Hybrid

Who We Are:CrashPlan® offers a robust platform for data resilience and governance, ensuring organizations can manage their data confidently. With advanced backup and recovery solutions tailored for servers, endpoint devices, and SaaS applications, our products empower entrepreneurs and businesses globally. From ransomware recovery to compliance, CrashPlan safeguards your data seamlessly.What You'll Be Doing:As an integral part of our DevOps team, you will engage in the design, deployment, and continuous operation of tools that automate the building, operation, and monitoring of CrashPlan systems. Your role involves software development, requiring you to write maintainable code, conduct thorough testing, and mentor your team while delivering application services that are highly available and performant in a 24/7 environment. While your primary focus will be on Microsoft Azure technologies, familiarity with Amazon Web Services (AWS) and tools like Akamai/Linode will be advantageous. You will manage a variety of projects within an Agile framework, authoring documentation such as standard operating procedures and project artifacts.

Join Point72 as a Site Reliability Engineer in Bengaluru, where you will play a pivotal role in ensuring the reliability, performance, and scalability of our systems. You will collaborate with talented engineers to automate processes, monitor system health, and implement best practices in site reliability engineering.

About AlphaSense: AlphaSense is the trusted partner for the world's leading companies, providing cutting-edge market intelligence that removes uncertainty from decision-making. Our platform leverages advanced AI to deliver critical insights from a vast array of trusted content, including equity research, company filings, event transcripts, expert calls, news, and trade journals.The recent acquisition of Tegus by AlphaSense in 2024 enhances our mission to empower professionals with AI-driven market insights. This collaboration will drive growth, innovation, and content expansion, enabling users to discover deeper insights from extensive content sets. Trusted by over 6,000 enterprise clients, including a significant portion of the S&P 500, AlphaSense was founded in 2011 and is headquartered in New York City, with a global workforce exceeding 2,000 employees across offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Join us in shaping the future!About The Role:As we expand our Site Reliability Engineering (SRE) team, we are seeking an accomplished Staff Site Reliability Engineer to drive the future of reliability, scalability, and performance at AlphaSense. This high-impact, hands-on role will involve architecting core reliability platforms, leading incident responses, and fostering the adoption of SRE best practices throughout our global engineering organization.Your mission will be to configure our platform to meet the reliability standards of mission-critical systems, aiming for 99.99% uptime while continuously improving our systems and processes. This role transcends traditional system maintenance; it focuses on pioneering the platforms, practices, and culture that facilitate effective engineering scaling. You will serve as a mentor to fellow engineers, influence architectural decisions, and establish the technical standards for reliability throughout the organization.

ABOUT TEIKAMETRICSTeikametrics is leading the transformation of retail with our innovative Artificial Retail Intelligence platform. Our unique orchestration layer elevates AI capabilities tailored for major marketplaces including Amazon, Walmart, TikTok, and other emerging platforms. Discover more at www.teikametrics.com. ROLE OVERVIEWWe are seeking a talented Site Reliability Engineer to join our team in Bengaluru, India. You will play a crucial role in constructing and maintaining our cloud infrastructure that supports Teikametrics applications and platforms. Additionally, you will contribute to the development of internal DevOps tools and establish best practices to enhance software development and deployment efficiency. This highly impactful position involves guiding deployments utilizing cutting-edge technologies such as Docker, Kubernetes, and Terraform, significantly influencing our organization as a whole. In alignment with a DevOps model, you will collaborate with product development teams to design, deploy, and manage automation tools that enhance predictability, optimize efficiency, and lower operational costs. Note: Preference will be given to candidates based in Bangalore. TEAM DYNAMICSOur team manages services and infrastructure across AWS in conjunction with third-party providers, tackling the security and scalability challenges that arise. Our daily responsibilities encompass:Managing and scaling web applications and data platforms.Developing tools to implement DevOps and security best practices.Creating reusable and immutable infrastructure using Terraform.Continuously enhancing our infrastructure with monitoring, logging, and alerting solutions.Designing authentication and gateway solutions for our infrastructure and applications.Diagnosing and resolving application issues, advising development teams on design, deployment, and infrastructure decisions.Participating in on-call rotations, conducting post-mortems, and performing root cause analysis (RCA).