About the job
About ShiftKey
ShiftKey connects licensed and certified healthcare professionals with facilities that need their skills. By using marketplace principles and industry knowledge, ShiftKey addresses staffing shortages across the American healthcare system. The platform gives healthcare workers the freedom to choose their shifts, helping more people return to the workforce. Learn more at www. ShiftKey.com.
Role Overview: Site Reliability Engineer
The Site Reliability Engineer will focus on keeping ShiftKey’s Marketplace platform stable, secure, and highly available. This role works closely with engineering teams to prevent incidents before they start. In 2025, the platform experienced just 6 minutes of downtime, maintaining and improving this reliability is a key part of the job, especially as the team migrates to a new AWS region.
Day-to-day work balances routine platform maintenance, tackling technical debt, improving deployment processes, and boosting observability. There’s also a strong emphasis on engineering and automation to streamline operations over time.
This is not a ticket-pushing role. ShiftKey’s culture encourages ownership: “you build it, you run it.” The company supports a healthy work-life balance, with a follow-the-sun model and no on-call duties after 5:00 PM Warsaw time, thanks to support from US-based colleagues.
Monthly compensation ranges from PLN 17,000 to PLN 21,000, depending on experience and skills.
Work Environment
This position is primarily remote for candidates based in or near Warsaw. Team members are expected to work from the office on Tuesdays and Wednesdays to build team connections and company culture.
Key Responsibilities
- Split time between operational maintenance and development projects that improve automation and tooling.
- Contribute to major roadmap projects, such as migrating infrastructure to a new AWS region to improve cost efficiency and availability.
- Participate in the "Sheriff" rotation about one week per month during standard office hours.

