About the job
Join Biffa as a Site Manager and play a pivotal role in driving safe, efficient, and compliant site operations.
About the Role
As the Site Manager at our West Midlands facility, you will report directly to the Regional General Manager and take full charge of daily operations.
Your primary focus will be on maintaining safety, health, and environmental standards while enhancing operational efficiency. You will also work to improve financial performance and ensure exceptional service delivery to both internal and external clients. In this leadership role, you will nurture your team, advocate for innovation, and strive to unlock the site’s full potential, with progress tracked through clear, outcome-driven KPIs.
Success in this position requires close collaboration with the Regional General Manager and the Project and Maintenance Manager, all while fostering a proactive high-performance culture across the site.
Health, Safety & Environment
- Lead initiatives for site health, safety, and environmental performance, aiming to minimize incidents and instill a robust safety-first culture.
- Enforce site policies and procedures, conducting necessary investigations and disciplinary actions as required.
- Ensure compliance with all permits, licenses, and legal obligations while striving for zero EA CAR scores, no discharge breaches, and no reportable emissions.
Operational Performance
- Strategically plan and coordinate treatments to maximize operational efficiency and capacity.
- Provide quotes to customers, assess bookings, and eliminate non-value-adding activities to consistently achieve service KPIs.
- Champion continuous improvement across processes, systems, and site standards.
Financial Management
- Manage site budgets for treatment, disposal, labor, and maintenance.
- Deliver robust monthly P&L performance, meeting or exceeding financial targets.
- Identify opportunities for cost savings without compromising safety or service quality.
People & Leadership
- Oversee staffing levels, scheduling, and performance management.
- Establish clear objectives and hold teams accountable for their results.
- Collaborate closely with the Site Manager and other teams to ensure effective resourcing and teamwork.
- Foster the development of your team through structured training, coaching, and hands-on leadership.

