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Shift Supervisor

PLS3711 Central Avenue, Charlotte, NC
On-site Full-time

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Qualifications

High school diploma or equivalent; associate or bachelor's degree preferred1-2 years of supervisory experience in a retail or service environmentStrong leadership and team-building skillsExcellent communication and interpersonal abilitiesAbility to handle financial transactions accurately and responsiblyFamiliarity with federal, state, and local regulations pertaining to financial servicesProficient in Microsoft Office Suite and point-of-sale systems

About the job

Location: 3711 Central Avenue, Charlotte, NC 28205

About PLS:

At PLS, which stands for People – Location – Service, we believe in putting our customers first. Founded in 1997, we have grown into a premier retail provider of financial services with over 200 centers across 12 states. Our mission is to offer convenient, transparent, and affordable financial products to assist our customers in managing their everyday financial needs. We take pride in our dedicated team members who strive for excellence in customer service every day.

Position Overview:

The Shift Supervisor plays a pivotal role in leading our team to provide exceptional customer service while achieving operational and financial objectives. This position encompasses all responsibilities of a Customer Service Representative and supports the Assistant Store Manager in daily operations. In the absence of management, the Shift Supervisor will direct team activities, ensuring standards are met and exceeded.

About PLS

PLS Financial Services is a dynamic leader in the financial services industry, known for our commitment to customer satisfaction and community engagement. With a wide array of services like check cashing and money transfers, we pride ourselves on being a trusted partner for those looking for financial solutions. Join us and be a part of a team that values integrity, innovation, and exceptional service.

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