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Shift Manager at Airparks | Birmingham

AirparksBirmingham, England, United Kingdom
On-site Full-time

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Experience Level

Manager

Qualifications

Essential:Demonstrated experience in people management and fostering high performanceStrong emotional intelligence, positively impacting those around you with your resilienceA calm and pragmatic approach to challengesExceptional communication skills with the ability to influence across all levelsExcellent organizational and prioritization abilitiesA proven relationship builder with the confidence to resolve conflictsCapability to work under pressure while maintaining outstanding customer serviceA collaborative team player who thrives in a teamwork environmentFull UK Driver’s LicenseBonus:PCV Driver’s LicenseExperience in transport, travel, or service operations

About the job

Airparks, part of the Holiday Extras Group, is changing the way airport parking works by focusing on dependable service and smoother holiday experiences for travelers. The team is committed to making every customer’s journey easier and more enjoyable.

Role Overview

The Shift Manager will lead daily operations at a busy airport car park in Birmingham. This position calls for someone who can guide a team, manage resources, and keep both staff and customers at the center of every decision. Each shift brings new challenges, so adaptability and clear communication are essential.

What You Will Do

  • Supervise and motivate a diverse team during your shift
  • Ensure smooth, efficient operations and high customer satisfaction
  • Promote Airparks’ core values: Great Service, Ownership, Team Spirit, Innovation, and Trust
  • Use 1-2-1 meetings, appraisals, and team development to support and grow your team
  • Deploy resources strategically to meet operational needs

Who We’re Looking For

  • Experience managing people in an operational setting
  • Strong communication and leadership skills
  • Ability to adapt quickly and make sound decisions
  • Proactive approach to problem-solving and team support

Development and Training

Airparks invests in its people with opportunities for skill development, vocational training, and business management courses through university partnerships.

Benefits

  • Competitive salary
  • Group profit share scheme
  • Pension plan
  • Private medical insurance (for you and your family)
  • Cycle-to-work scheme
  • Additional benefits may be available

Location: Birmingham, England, United Kingdom

About Airparks

Airparks is at the forefront of revolutionizing airport parking services. As part of the Holiday Extras Group, we prioritize creating seamless and enjoyable travel experiences for our customers, ensuring they have the best possible start to their holiday.

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