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Shift Leader at Insomnia Cookies | Sacramento, CA

Insomnia CookiesSacramento CA
On-site Part-time $20/hr - $20/hr

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Experience Level

Experience

Qualifications

• Minimum of 1 year of experience in a leadership role in a customer service or food service environment• Strong interpersonal and communication skills• Ability to work in a fast-paced environment while maintaining a positive attitude• Basic math skills for cash handling and deposits• Passion for baking and customer service

About the job

As a Shift Leader at our Downtown Sacramento location at 414 K St, Sacramento CA 95814, you will lead our bakery operations day and night! Your role as the captain of the team involves anticipating business flow during a successful shift. Your hands-on leadership will encompass building orders, suggestive selling, baking, and engaging with customers. You take pride in your contribution to the vibrant atmosphere of Insomnia Cookies, ensuring a productive and enjoyable experience for both customers and crew!
 
PERKS OF BEING A SHIFT LEADER:
• Starting pay of up to $20.00/hr plus tips
• Comprehensive training and mentorship
• Job security with a fast-growing and respected company
• Opportunities for growth and promotion
• Work within a fun and dynamic team environment
• Enjoy FREE cookies with each shift!
 
RESPONSIBILITIES OF A SHIFT LEADER:
• Deliver outstanding customer service and high-quality products throughout each guest's experience in our bakery
• Assist store leadership by managing operations during your shift, communicating essential information, monitoring production efficiency, ensuring team accountability to company standards, and aiding in training and coaching team members
• Prioritize and delegate tasks related to baking, cashiering, packaging, and cleaning while leading the Cookie Crew
• Collaborate with and support the Cookie Crew
• Maintain a safe, clean working environment for both guests and staff while adhering to safe food handling practices
• Oversee cash handling and deposits

About Insomnia Cookies

Insomnia Cookies is a beloved bakery known for its warm, delicious cookies and exceptional customer service. We pride ourselves on creating a fun and inviting atmosphere for both our guests and team members. Join us and become part of a rapidly growing company that values teamwork and community!

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